Complimenteda teammateA clientgave mepositivefeedbackSetup apersonalvoicemailgreetingThankedsomeonefor theirpatienceRepeatedbackinformationto confirmaccuracyFollowedthroughon arequestAsked "Isthereanythingelse I canhelp with?"Participatedin a teambuildingactivityHelped ateammateanswer acustomer'squestionAddresseda concernwith aclientClearedmyvoicemailShowedempathyto a clientResolveda clientissuesame dayCollaboratedwith amember of adifferentdepartmentActivelylistenedwithoutinterruptingStayedcalmunderpressureResponded toacknowledgerequest beforeresearchinganswerClosed aSalesforceticket within24 hoursUsed thecustomer'sname/titleUsed theTopLineMD PortalShared abest practiceduring ameetingCompleteda taskbefore itsdeadlineTook mylunchbreakaway frommy deskCompleted anoperationaltraining moduleon the LearningPortalComplimenteda teammateA clientgave mepositivefeedbackSetup apersonalvoicemailgreetingThankedsomeonefor theirpatienceRepeatedbackinformationto confirmaccuracyFollowedthroughon arequestAsked "Isthereanythingelse I canhelp with?"Participatedin a teambuildingactivityHelped ateammateanswer acustomer'squestionAddresseda concernwith aclientClearedmyvoicemailShowedempathyto a clientResolveda clientissuesame dayCollaboratedwith amember of adifferentdepartmentActivelylistenedwithoutinterruptingStayedcalmunderpressureResponded toacknowledgerequest beforeresearchinganswerClosed aSalesforceticket within24 hoursUsed thecustomer'sname/titleUsed theTopLineMD PortalShared abest practiceduring ameetingCompleteda taskbefore itsdeadlineTook mylunchbreakaway frommy deskCompleted anoperationaltraining moduleon the LearningPortal

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Complimented a teammate
  2. A client gave me positive feedback
  3. Setup a personal voicemail greeting
  4. Thanked someone for their patience
  5. Repeated back information to confirm accuracy
  6. Followed through on a request
  7. Asked "Is there anything else I can help with?"
  8. Participated in a team building activity
  9. Helped a teammate answer a customer's question
  10. Addressed a concern with a client
  11. Cleared my voicemail
  12. Showed empathy to a client
  13. Resolved a client issue same day
  14. Collaborated with a member of a different department
  15. Actively listened without interrupting
  16. Stayed calm under pressure
  17. Responded to acknowledge request before researching answer
  18. Closed a Salesforce ticket within 24 hours
  19. Used the customer's name/title
  20. Used the TopLine MD Portal
  21. Shared a best practice during a meeting
  22. Completed a task before its deadline
  23. Took my lunchbreak away from my desk
  24. Completed an operational training module on the Learning Portal