Asked "Isthereanythingelse I canhelp with?"Collaboratedwith amember of adifferentdepartmentHelped ateammateanswer acustomer'squestionStayedcalmunderpressureParticipatedin a teambuildingactivityClosed aSalesforceticket within24 hoursRepeatedbackinformationto confirmaccuracyResponded toacknowledgerequest beforeresearchinganswerSetup apersonalvoicemailgreetingAddresseda concernwith aclientActivelylistenedwithoutinterruptingCompleteda taskbefore itsdeadlineTook mylunchbreakaway frommy deskA clientgave mepositivefeedbackClearedmyvoicemailShowedempathyto a clientShared abest practiceduring ameetingThankedsomeonefor theirpatienceCompleted anoperationaltraining moduleon the LearningPortalUsed thecustomer'sname/titleFollowedthroughon arequestResolveda clientissuesame dayComplimenteda teammateUsed theTopLineMD PortalAsked "Isthereanythingelse I canhelp with?"Collaboratedwith amember of adifferentdepartmentHelped ateammateanswer acustomer'squestionStayedcalmunderpressureParticipatedin a teambuildingactivityClosed aSalesforceticket within24 hoursRepeatedbackinformationto confirmaccuracyResponded toacknowledgerequest beforeresearchinganswerSetup apersonalvoicemailgreetingAddresseda concernwith aclientActivelylistenedwithoutinterruptingCompleteda taskbefore itsdeadlineTook mylunchbreakaway frommy deskA clientgave mepositivefeedbackClearedmyvoicemailShowedempathyto a clientShared abest practiceduring ameetingThankedsomeonefor theirpatienceCompleted anoperationaltraining moduleon the LearningPortalUsed thecustomer'sname/titleFollowedthroughon arequestResolveda clientissuesame dayComplimenteda teammateUsed theTopLineMD Portal

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Asked "Is there anything else I can help with?"
  2. Collaborated with a member of a different department
  3. Helped a teammate answer a customer's question
  4. Stayed calm under pressure
  5. Participated in a team building activity
  6. Closed a Salesforce ticket within 24 hours
  7. Repeated back information to confirm accuracy
  8. Responded to acknowledge request before researching answer
  9. Setup a personal voicemail greeting
  10. Addressed a concern with a client
  11. Actively listened without interrupting
  12. Completed a task before its deadline
  13. Took my lunchbreak away from my desk
  14. A client gave me positive feedback
  15. Cleared my voicemail
  16. Showed empathy to a client
  17. Shared a best practice during a meeting
  18. Thanked someone for their patience
  19. Completed an operational training module on the Learning Portal
  20. Used the customer's name/title
  21. Followed through on a request
  22. Resolved a client issue same day
  23. Complimented a teammate
  24. Used the TopLine MD Portal