Complimenteda teammateRepeatedbackinformationto confirmaccuracyShared abest practiceduring ameetingResolveda clientissuesame dayParticipatedin a teambuildingactivitySetup apersonalvoicemailgreetingAsked "Isthereanythingelse I canhelp with?"Showedempathyto a clientFollowedthroughon arequestCollaboratedwith amember of adifferentdepartmentAddresseda concernwith aclientUsed theTopLineMD PortalA clientgave mepositivefeedbackThankedsomeonefor theirpatienceActivelylistenedwithoutinterruptingClosed aSalesforceticket within24 hoursClearedmyvoicemailHelped ateammateanswer acustomer'squestionCompleted anoperationaltraining moduleon the LearningPortalStayedcalmunderpressureResponded toacknowledgerequest beforeresearchinganswerCompleteda taskbefore itsdeadlineUsed thecustomer'sname/titleTook mylunchbreakaway frommy deskComplimenteda teammateRepeatedbackinformationto confirmaccuracyShared abest practiceduring ameetingResolveda clientissuesame dayParticipatedin a teambuildingactivitySetup apersonalvoicemailgreetingAsked "Isthereanythingelse I canhelp with?"Showedempathyto a clientFollowedthroughon arequestCollaboratedwith amember of adifferentdepartmentAddresseda concernwith aclientUsed theTopLineMD PortalA clientgave mepositivefeedbackThankedsomeonefor theirpatienceActivelylistenedwithoutinterruptingClosed aSalesforceticket within24 hoursClearedmyvoicemailHelped ateammateanswer acustomer'squestionCompleted anoperationaltraining moduleon the LearningPortalStayedcalmunderpressureResponded toacknowledgerequest beforeresearchinganswerCompleteda taskbefore itsdeadlineUsed thecustomer'sname/titleTook mylunchbreakaway frommy desk

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimented a teammate
  2. Repeated back information to confirm accuracy
  3. Shared a best practice during a meeting
  4. Resolved a client issue same day
  5. Participated in a team building activity
  6. Setup a personal voicemail greeting
  7. Asked "Is there anything else I can help with?"
  8. Showed empathy to a client
  9. Followed through on a request
  10. Collaborated with a member of a different department
  11. Addressed a concern with a client
  12. Used the TopLine MD Portal
  13. A client gave me positive feedback
  14. Thanked someone for their patience
  15. Actively listened without interrupting
  16. Closed a Salesforce ticket within 24 hours
  17. Cleared my voicemail
  18. Helped a teammate answer a customer's question
  19. Completed an operational training module on the Learning Portal
  20. Stayed calm under pressure
  21. Responded to acknowledge request before researching answer
  22. Completed a task before its deadline
  23. Used the customer's name/title
  24. Took my lunchbreak away from my desk