Participatedin a teambuildingactivityResponded toacknowledgerequest beforeresearchinganswerSetup apersonalvoicemailgreetingShared abest practiceduring ameetingActivelylistenedwithoutinterruptingShowedempathyto a clientAsked "Isthereanythingelse I canhelp with?"Resolveda clientissuesame dayStayedcalmunderpressureRepeatedbackinformationto confirmaccuracyCompleteda taskbefore itsdeadlineClosed aSalesforceticket within24 hoursA clientgave mepositivefeedbackAddresseda concernwith aclientClearedmyvoicemailUsed theTopLineMD PortalCompleted anoperationaltraining moduleon the LearningPortalComplimenteda teammateHelped ateammateanswer acustomer'squestionTook mylunchbreakaway frommy deskUsed thecustomer'sname/titleThankedsomeonefor theirpatienceCollaboratedwith amember of adifferentdepartmentFollowedthroughon arequestParticipatedin a teambuildingactivityResponded toacknowledgerequest beforeresearchinganswerSetup apersonalvoicemailgreetingShared abest practiceduring ameetingActivelylistenedwithoutinterruptingShowedempathyto a clientAsked "Isthereanythingelse I canhelp with?"Resolveda clientissuesame dayStayedcalmunderpressureRepeatedbackinformationto confirmaccuracyCompleteda taskbefore itsdeadlineClosed aSalesforceticket within24 hoursA clientgave mepositivefeedbackAddresseda concernwith aclientClearedmyvoicemailUsed theTopLineMD PortalCompleted anoperationaltraining moduleon the LearningPortalComplimenteda teammateHelped ateammateanswer acustomer'squestionTook mylunchbreakaway frommy deskUsed thecustomer'sname/titleThankedsomeonefor theirpatienceCollaboratedwith amember of adifferentdepartmentFollowedthroughon arequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Participated in a team building activity
  2. Responded to acknowledge request before researching answer
  3. Setup a personal voicemail greeting
  4. Shared a best practice during a meeting
  5. Actively listened without interrupting
  6. Showed empathy to a client
  7. Asked "Is there anything else I can help with?"
  8. Resolved a client issue same day
  9. Stayed calm under pressure
  10. Repeated back information to confirm accuracy
  11. Completed a task before its deadline
  12. Closed a Salesforce ticket within 24 hours
  13. A client gave me positive feedback
  14. Addressed a concern with a client
  15. Cleared my voicemail
  16. Used the TopLine MD Portal
  17. Completed an operational training module on the Learning Portal
  18. Complimented a teammate
  19. Helped a teammate answer a customer's question
  20. Took my lunchbreak away from my desk
  21. Used the customer's name/title
  22. Thanked someone for their patience
  23. Collaborated with a member of a different department
  24. Followed through on a request