Complimenteda teammateActivelylistenedwithoutinterruptingClosed aSalesforceticket within24 hoursResolveda clientissuesame dayTook mylunchbreakaway frommy deskParticipatedin a teambuildingactivityA clientgave mepositivefeedbackUsed theTopLineMD PortalShared abest practiceduring ameetingStayedcalmunderpressureThankedsomeonefor theirpatienceResponded toacknowledgerequest beforeresearchinganswerRepeatedbackinformationto confirmaccuracyShowedempathyto a clientAsked "Isthereanythingelse I canhelp with?"ClearedmyvoicemailAddresseda concernwith aclientSetup apersonalvoicemailgreetingUsed thecustomer'sname/titleFollowedthroughon arequestCompleteda taskbefore itsdeadlineCollaboratedwith amember of adifferentdepartmentHelped ateammateanswer acustomer'squestionCompleted anoperationaltraining moduleon the LearningPortalComplimenteda teammateActivelylistenedwithoutinterruptingClosed aSalesforceticket within24 hoursResolveda clientissuesame dayTook mylunchbreakaway frommy deskParticipatedin a teambuildingactivityA clientgave mepositivefeedbackUsed theTopLineMD PortalShared abest practiceduring ameetingStayedcalmunderpressureThankedsomeonefor theirpatienceResponded toacknowledgerequest beforeresearchinganswerRepeatedbackinformationto confirmaccuracyShowedempathyto a clientAsked "Isthereanythingelse I canhelp with?"ClearedmyvoicemailAddresseda concernwith aclientSetup apersonalvoicemailgreetingUsed thecustomer'sname/titleFollowedthroughon arequestCompleteda taskbefore itsdeadlineCollaboratedwith amember of adifferentdepartmentHelped ateammateanswer acustomer'squestionCompleted anoperationaltraining moduleon the LearningPortal

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimented a teammate
  2. Actively listened without interrupting
  3. Closed a Salesforce ticket within 24 hours
  4. Resolved a client issue same day
  5. Took my lunchbreak away from my desk
  6. Participated in a team building activity
  7. A client gave me positive feedback
  8. Used the TopLine MD Portal
  9. Shared a best practice during a meeting
  10. Stayed calm under pressure
  11. Thanked someone for their patience
  12. Responded to acknowledge request before researching answer
  13. Repeated back information to confirm accuracy
  14. Showed empathy to a client
  15. Asked "Is there anything else I can help with?"
  16. Cleared my voicemail
  17. Addressed a concern with a client
  18. Setup a personal voicemail greeting
  19. Used the customer's name/title
  20. Followed through on a request
  21. Completed a task before its deadline
  22. Collaborated with a member of a different department
  23. Helped a teammate answer a customer's question
  24. Completed an operational training module on the Learning Portal