(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Collaborated with a member of a different department
Participated in a team building activity
Completed a task before its deadline
Resolved a client issue same day
Used the TopLine MD Portal
Complimented a teammate
Completed an operational training module on the Learning Portal
Closed a Salesforce ticket within 24 hours
Used the customer's name/title
Setup a personal voicemail greeting
Asked "Is there anything else I can help with?"
Actively listened without interrupting
Showed empathy to a client
Followed through on a request
Thanked someone for their patience
Addressed a concern with a client
Repeated back information to confirm accuracy
Shared a best practice during a meeting
A client gave me positive feedback
Helped a teammate answer a customer's question
Stayed calm under pressure
Responded to acknowledge request before researching answer
