Completeda taskbefore itsdeadlineAsked "Isthereanythingelse I canhelp with?"Complimenteda teammateClearedmyvoicemailFollowedthroughon arequestShared abest practiceduring ameetingParticipatedin a teambuildingactivityA clientgave mepositivefeedbackActivelylistenedwithoutinterruptingShowedempathyto a clientResponded toacknowledgerequest beforeresearchinganswerCollaboratedwith amember of adifferentdepartmentThankedsomeonefor theirpatienceHelped ateammateanswer acustomer'squestionStayedcalmunderpressureCompleted anoperationaltraining moduleon the LearningPortalClosed aSalesforceticket within24 hoursResolveda clientissuesame dayTook mylunchbreakaway frommy deskRepeatedbackinformationto confirmaccuracySetup apersonalvoicemailgreetingUsed theTopLineMD PortalUsed thecustomer'sname/titleAddresseda concernwith aclientCompleteda taskbefore itsdeadlineAsked "Isthereanythingelse I canhelp with?"Complimenteda teammateClearedmyvoicemailFollowedthroughon arequestShared abest practiceduring ameetingParticipatedin a teambuildingactivityA clientgave mepositivefeedbackActivelylistenedwithoutinterruptingShowedempathyto a clientResponded toacknowledgerequest beforeresearchinganswerCollaboratedwith amember of adifferentdepartmentThankedsomeonefor theirpatienceHelped ateammateanswer acustomer'squestionStayedcalmunderpressureCompleted anoperationaltraining moduleon the LearningPortalClosed aSalesforceticket within24 hoursResolveda clientissuesame dayTook mylunchbreakaway frommy deskRepeatedbackinformationto confirmaccuracySetup apersonalvoicemailgreetingUsed theTopLineMD PortalUsed thecustomer'sname/titleAddresseda concernwith aclient

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Completed a task before its deadline
  2. Asked "Is there anything else I can help with?"
  3. Complimented a teammate
  4. Cleared my voicemail
  5. Followed through on a request
  6. Shared a best practice during a meeting
  7. Participated in a team building activity
  8. A client gave me positive feedback
  9. Actively listened without interrupting
  10. Showed empathy to a client
  11. Responded to acknowledge request before researching answer
  12. Collaborated with a member of a different department
  13. Thanked someone for their patience
  14. Helped a teammate answer a customer's question
  15. Stayed calm under pressure
  16. Completed an operational training module on the Learning Portal
  17. Closed a Salesforce ticket within 24 hours
  18. Resolved a client issue same day
  19. Took my lunchbreak away from my desk
  20. Repeated back information to confirm accuracy
  21. Setup a personal voicemail greeting
  22. Used the TopLine MD Portal
  23. Used the customer's name/title
  24. Addressed a concern with a client