(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complimented a teammate
Resolved a client issue same day
Followed through on a request
Repeated back information to confirm accuracy
Cleared my voicemail
Closed a Salesforce ticket within 24 hours
Used the customer's name/title
Shared a best practice during a meeting
Asked "Is there anything else I can help with?"
Thanked someone for their patience
Setup a personal voicemail greeting
A client gave me positive feedback
Participated in a team building activity
Collaborated with a member of a different department
Stayed calm under pressure
Addressed a concern with a client
Helped a teammate answer a customer's question
Completed a task before its deadline
Responded to acknowledge request before researching answer
Took my lunchbreak away from my desk
Actively listened without interrupting
Showed empathy to a client
Used the TopLine MD Portal
Completed an operational training module on the Learning Portal