Complimenteda teammateA clientgave mepositivefeedbackClearedmyvoicemailShared abest practiceduring ameetingShowedempathyto a clientAsked "Isthereanythingelse I canhelp with?"Thankedsomeonefor theirpatienceUsed thecustomer'sname/titleCompleted anoperationaltraining moduleon the LearningPortalHelped ateammateanswer acustomer'squestionFollowedthroughon arequestCompleteda taskbefore itsdeadlineStayedcalmunderpressureResolveda clientissuesame dayUsed theTopLineMD PortalActivelylistenedwithoutinterruptingClosed aSalesforceticket within24 hoursTook mylunchbreakaway frommy deskResponded toacknowledgerequest beforeresearchinganswerParticipatedin a teambuildingactivitySetup apersonalvoicemailgreetingAddresseda concernwith aclientRepeatedbackinformationto confirmaccuracyCollaboratedwith amember of adifferentdepartmentComplimenteda teammateA clientgave mepositivefeedbackClearedmyvoicemailShared abest practiceduring ameetingShowedempathyto a clientAsked "Isthereanythingelse I canhelp with?"Thankedsomeonefor theirpatienceUsed thecustomer'sname/titleCompleted anoperationaltraining moduleon the LearningPortalHelped ateammateanswer acustomer'squestionFollowedthroughon arequestCompleteda taskbefore itsdeadlineStayedcalmunderpressureResolveda clientissuesame dayUsed theTopLineMD PortalActivelylistenedwithoutinterruptingClosed aSalesforceticket within24 hoursTook mylunchbreakaway frommy deskResponded toacknowledgerequest beforeresearchinganswerParticipatedin a teambuildingactivitySetup apersonalvoicemailgreetingAddresseda concernwith aclientRepeatedbackinformationto confirmaccuracyCollaboratedwith amember of adifferentdepartment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimented a teammate
  2. A client gave me positive feedback
  3. Cleared my voicemail
  4. Shared a best practice during a meeting
  5. Showed empathy to a client
  6. Asked "Is there anything else I can help with?"
  7. Thanked someone for their patience
  8. Used the customer's name/title
  9. Completed an operational training module on the Learning Portal
  10. Helped a teammate answer a customer's question
  11. Followed through on a request
  12. Completed a task before its deadline
  13. Stayed calm under pressure
  14. Resolved a client issue same day
  15. Used the TopLine MD Portal
  16. Actively listened without interrupting
  17. Closed a Salesforce ticket within 24 hours
  18. Took my lunchbreak away from my desk
  19. Responded to acknowledge request before researching answer
  20. Participated in a team building activity
  21. Setup a personal voicemail greeting
  22. Addressed a concern with a client
  23. Repeated back information to confirm accuracy
  24. Collaborated with a member of a different department