Complimenteda teammateResolveda clientissuesame dayFollowedthroughon arequestRepeatedbackinformationto confirmaccuracyClearedmyvoicemailClosed aSalesforceticket within24 hoursUsed thecustomer'sname/titleShared abest practiceduring ameetingAsked "Isthereanythingelse I canhelp with?"Thankedsomeonefor theirpatienceSetup apersonalvoicemailgreetingA clientgave mepositivefeedbackParticipatedin a teambuildingactivityCollaboratedwith amember of adifferentdepartmentStayedcalmunderpressureAddresseda concernwith aclientHelped ateammateanswer acustomer'squestionCompleteda taskbefore itsdeadlineResponded toacknowledgerequest beforeresearchinganswerTook mylunchbreakaway frommy deskActivelylistenedwithoutinterruptingShowedempathyto a clientUsed theTopLineMD PortalCompleted anoperationaltraining moduleon the LearningPortalComplimenteda teammateResolveda clientissuesame dayFollowedthroughon arequestRepeatedbackinformationto confirmaccuracyClearedmyvoicemailClosed aSalesforceticket within24 hoursUsed thecustomer'sname/titleShared abest practiceduring ameetingAsked "Isthereanythingelse I canhelp with?"Thankedsomeonefor theirpatienceSetup apersonalvoicemailgreetingA clientgave mepositivefeedbackParticipatedin a teambuildingactivityCollaboratedwith amember of adifferentdepartmentStayedcalmunderpressureAddresseda concernwith aclientHelped ateammateanswer acustomer'squestionCompleteda taskbefore itsdeadlineResponded toacknowledgerequest beforeresearchinganswerTook mylunchbreakaway frommy deskActivelylistenedwithoutinterruptingShowedempathyto a clientUsed theTopLineMD PortalCompleted anoperationaltraining moduleon the LearningPortal

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimented a teammate
  2. Resolved a client issue same day
  3. Followed through on a request
  4. Repeated back information to confirm accuracy
  5. Cleared my voicemail
  6. Closed a Salesforce ticket within 24 hours
  7. Used the customer's name/title
  8. Shared a best practice during a meeting
  9. Asked "Is there anything else I can help with?"
  10. Thanked someone for their patience
  11. Setup a personal voicemail greeting
  12. A client gave me positive feedback
  13. Participated in a team building activity
  14. Collaborated with a member of a different department
  15. Stayed calm under pressure
  16. Addressed a concern with a client
  17. Helped a teammate answer a customer's question
  18. Completed a task before its deadline
  19. Responded to acknowledge request before researching answer
  20. Took my lunchbreak away from my desk
  21. Actively listened without interrupting
  22. Showed empathy to a client
  23. Used the TopLine MD Portal
  24. Completed an operational training module on the Learning Portal