Collaboratedwith amember of adifferentdepartmentCompleted anoperationaltraining moduleon the LearningPortalSetup apersonalvoicemailgreetingAddresseda concernwith aclientThankedsomeonefor theirpatienceClearedmyvoicemailShowedempathyto a clientComplimenteda teammateUsed thecustomer'sname/titleTook mylunchbreakaway frommy deskFollowedthroughon arequestRepeatedbackinformationto confirmaccuracyShared abest practiceduring ameetingCompleteda taskbefore itsdeadlineActivelylistenedwithoutinterruptingStayedcalmunderpressureA clientgave mepositivefeedbackAsked "Isthereanythingelse I canhelp with?"Closed aSalesforceticket within24 hoursResponded toacknowledgerequest beforeresearchinganswerParticipatedin a teambuildingactivityUsed theTopLineMD PortalResolveda clientissuesame dayHelped ateammateanswer acustomer'squestionCollaboratedwith amember of adifferentdepartmentCompleted anoperationaltraining moduleon the LearningPortalSetup apersonalvoicemailgreetingAddresseda concernwith aclientThankedsomeonefor theirpatienceClearedmyvoicemailShowedempathyto a clientComplimenteda teammateUsed thecustomer'sname/titleTook mylunchbreakaway frommy deskFollowedthroughon arequestRepeatedbackinformationto confirmaccuracyShared abest practiceduring ameetingCompleteda taskbefore itsdeadlineActivelylistenedwithoutinterruptingStayedcalmunderpressureA clientgave mepositivefeedbackAsked "Isthereanythingelse I canhelp with?"Closed aSalesforceticket within24 hoursResponded toacknowledgerequest beforeresearchinganswerParticipatedin a teambuildingactivityUsed theTopLineMD PortalResolveda clientissuesame dayHelped ateammateanswer acustomer'squestion

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Collaborated with a member of a different department
  2. Completed an operational training module on the Learning Portal
  3. Setup a personal voicemail greeting
  4. Addressed a concern with a client
  5. Thanked someone for their patience
  6. Cleared my voicemail
  7. Showed empathy to a client
  8. Complimented a teammate
  9. Used the customer's name/title
  10. Took my lunchbreak away from my desk
  11. Followed through on a request
  12. Repeated back information to confirm accuracy
  13. Shared a best practice during a meeting
  14. Completed a task before its deadline
  15. Actively listened without interrupting
  16. Stayed calm under pressure
  17. A client gave me positive feedback
  18. Asked "Is there anything else I can help with?"
  19. Closed a Salesforce ticket within 24 hours
  20. Responded to acknowledge request before researching answer
  21. Participated in a team building activity
  22. Used the TopLine MD Portal
  23. Resolved a client issue same day
  24. Helped a teammate answer a customer's question