(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Addressed a concern with a client
Used the TopLine MD Portal
Complimented a teammate
Participated in a team building activity
Followed through on a request
Closed a Salesforce ticket within 24 hours
Resolved a client issue same day
Used the customer's name/title
Repeated back information to confirm accuracy
Took my lunchbreak away from my desk
Shared a best practice during a meeting
Completed an operational training module on the Learning Portal
Actively listened without interrupting
Setup a personal voicemail greeting
Thanked someone for their patience
Cleared my voicemail
Completed a task before its deadline
Showed empathy to a client
Responded to acknowledge request before researching answer
Asked "Is there anything else I can help with?"
Helped a teammate answer a customer's question
A client gave me positive feedback
Collaborated with a member of a different department