Thankedsomeonefor theirpatienceHelped ateammateanswer acustomer'squestionFollowedthroughon arequestAsked "Isthereanythingelse I canhelp with?"Completed anoperationaltraining moduleon the LearningPortalAddresseda concernwith aclientRepeatedbackinformationto confirmaccuracyResponded toacknowledgerequest beforeresearchinganswerResolveda clientissuesame dayParticipatedin a teambuildingactivityShared abest practiceduring ameetingCompleteda taskbefore itsdeadlineClearedmyvoicemailTook mylunchbreakaway frommy deskShowedempathyto a clientClosed aSalesforceticket within24 hoursSetup apersonalvoicemailgreetingActivelylistenedwithoutinterruptingCollaboratedwith amember of adifferentdepartmentA clientgave mepositivefeedbackComplimenteda teammateUsed thecustomer'sname/titleStayedcalmunderpressureUsed theTopLineMD PortalThankedsomeonefor theirpatienceHelped ateammateanswer acustomer'squestionFollowedthroughon arequestAsked "Isthereanythingelse I canhelp with?"Completed anoperationaltraining moduleon the LearningPortalAddresseda concernwith aclientRepeatedbackinformationto confirmaccuracyResponded toacknowledgerequest beforeresearchinganswerResolveda clientissuesame dayParticipatedin a teambuildingactivityShared abest practiceduring ameetingCompleteda taskbefore itsdeadlineClearedmyvoicemailTook mylunchbreakaway frommy deskShowedempathyto a clientClosed aSalesforceticket within24 hoursSetup apersonalvoicemailgreetingActivelylistenedwithoutinterruptingCollaboratedwith amember of adifferentdepartmentA clientgave mepositivefeedbackComplimenteda teammateUsed thecustomer'sname/titleStayedcalmunderpressureUsed theTopLineMD Portal

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanked someone for their patience
  2. Helped a teammate answer a customer's question
  3. Followed through on a request
  4. Asked "Is there anything else I can help with?"
  5. Completed an operational training module on the Learning Portal
  6. Addressed a concern with a client
  7. Repeated back information to confirm accuracy
  8. Responded to acknowledge request before researching answer
  9. Resolved a client issue same day
  10. Participated in a team building activity
  11. Shared a best practice during a meeting
  12. Completed a task before its deadline
  13. Cleared my voicemail
  14. Took my lunchbreak away from my desk
  15. Showed empathy to a client
  16. Closed a Salesforce ticket within 24 hours
  17. Setup a personal voicemail greeting
  18. Actively listened without interrupting
  19. Collaborated with a member of a different department
  20. A client gave me positive feedback
  21. Complimented a teammate
  22. Used the customer's name/title
  23. Stayed calm under pressure
  24. Used the TopLine MD Portal