A clientgave mepositivefeedbackCollaboratedwith amember of adifferentdepartmentStayedcalmunderpressureParticipatedin a teambuildingactivityAddresseda concernwith aclientClosed aSalesforceticket within24 hoursActivelylistenedwithoutinterruptingRepeatedbackinformationto confirmaccuracyAsked "Isthereanythingelse I canhelp with?"Completeda taskbefore itsdeadlineClearedmyvoicemailUsed thecustomer'sname/titleTook mylunchbreakaway frommy deskShowedempathyto a clientResolveda clientissuesame dayFollowedthroughon arequestResponded toacknowledgerequest beforeresearchinganswerCompleted anoperationaltraining moduleon the LearningPortalUsed theTopLineMD PortalHelped ateammateanswer acustomer'squestionComplimenteda teammateThankedsomeonefor theirpatienceSetup apersonalvoicemailgreetingShared abest practiceduring ameetingA clientgave mepositivefeedbackCollaboratedwith amember of adifferentdepartmentStayedcalmunderpressureParticipatedin a teambuildingactivityAddresseda concernwith aclientClosed aSalesforceticket within24 hoursActivelylistenedwithoutinterruptingRepeatedbackinformationto confirmaccuracyAsked "Isthereanythingelse I canhelp with?"Completeda taskbefore itsdeadlineClearedmyvoicemailUsed thecustomer'sname/titleTook mylunchbreakaway frommy deskShowedempathyto a clientResolveda clientissuesame dayFollowedthroughon arequestResponded toacknowledgerequest beforeresearchinganswerCompleted anoperationaltraining moduleon the LearningPortalUsed theTopLineMD PortalHelped ateammateanswer acustomer'squestionComplimenteda teammateThankedsomeonefor theirpatienceSetup apersonalvoicemailgreetingShared abest practiceduring ameeting

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A client gave me positive feedback
  2. Collaborated with a member of a different department
  3. Stayed calm under pressure
  4. Participated in a team building activity
  5. Addressed a concern with a client
  6. Closed a Salesforce ticket within 24 hours
  7. Actively listened without interrupting
  8. Repeated back information to confirm accuracy
  9. Asked "Is there anything else I can help with?"
  10. Completed a task before its deadline
  11. Cleared my voicemail
  12. Used the customer's name/title
  13. Took my lunchbreak away from my desk
  14. Showed empathy to a client
  15. Resolved a client issue same day
  16. Followed through on a request
  17. Responded to acknowledge request before researching answer
  18. Completed an operational training module on the Learning Portal
  19. Used the TopLine MD Portal
  20. Helped a teammate answer a customer's question
  21. Complimented a teammate
  22. Thanked someone for their patience
  23. Setup a personal voicemail greeting
  24. Shared a best practice during a meeting