Setup apersonalvoicemailgreetingClosed aSalesforceticket within24 hoursRepeatedbackinformationto confirmaccuracyParticipatedin a teambuildingactivityResolveda clientissuesame dayThankedsomeonefor theirpatienceAsked "Isthereanythingelse I canhelp with?"StayedcalmunderpressureShowedempathyto a clientAddresseda concernwith aclientCollaboratedwith amember of adifferentdepartmentFollowedthroughon arequestCompleted anoperationaltraining moduleon the LearningPortalTook mylunchbreakaway frommy deskActivelylistenedwithoutinterruptingComplimenteda teammateCompleteda taskbefore itsdeadlineA clientgave mepositivefeedbackHelped ateammateanswer acustomer'squestionUsed theTopLineMD PortalUsed thecustomer'sname/titleShared abest practiceduring ameetingResponded toacknowledgerequest beforeresearchinganswerClearedmyvoicemailSetup apersonalvoicemailgreetingClosed aSalesforceticket within24 hoursRepeatedbackinformationto confirmaccuracyParticipatedin a teambuildingactivityResolveda clientissuesame dayThankedsomeonefor theirpatienceAsked "Isthereanythingelse I canhelp with?"StayedcalmunderpressureShowedempathyto a clientAddresseda concernwith aclientCollaboratedwith amember of adifferentdepartmentFollowedthroughon arequestCompleted anoperationaltraining moduleon the LearningPortalTook mylunchbreakaway frommy deskActivelylistenedwithoutinterruptingComplimenteda teammateCompleteda taskbefore itsdeadlineA clientgave mepositivefeedbackHelped ateammateanswer acustomer'squestionUsed theTopLineMD PortalUsed thecustomer'sname/titleShared abest practiceduring ameetingResponded toacknowledgerequest beforeresearchinganswerClearedmyvoicemail

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Setup a personal voicemail greeting
  2. Closed a Salesforce ticket within 24 hours
  3. Repeated back information to confirm accuracy
  4. Participated in a team building activity
  5. Resolved a client issue same day
  6. Thanked someone for their patience
  7. Asked "Is there anything else I can help with?"
  8. Stayed calm under pressure
  9. Showed empathy to a client
  10. Addressed a concern with a client
  11. Collaborated with a member of a different department
  12. Followed through on a request
  13. Completed an operational training module on the Learning Portal
  14. Took my lunchbreak away from my desk
  15. Actively listened without interrupting
  16. Complimented a teammate
  17. Completed a task before its deadline
  18. A client gave me positive feedback
  19. Helped a teammate answer a customer's question
  20. Used the TopLine MD Portal
  21. Used the customer's name/title
  22. Shared a best practice during a meeting
  23. Responded to acknowledge request before researching answer
  24. Cleared my voicemail