(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shared a best practice during a meeting
Helped a teammate answer a customer's question
Setup a personal voicemail greeting
Responded to acknowledge request before researching answer
Stayed calm under pressure
Completed a task before its deadline
A client gave me positive feedback
Showed empathy to a client
Repeated back information to confirm accuracy
Thanked someone for their patience
Followed through on a request
Resolved a client issue same day
Cleared my voicemail
Participated in a team building activity
Used the customer's name/title
Actively listened without interrupting
Complimented a teammate
Collaborated with a member of a different department
Asked "Is there anything else I can help with?"
Completed an operational training module on the Learning Portal
