KnowBe4Obtaincontactinformation(ie. Name,Title, email)JourneyIssueTrackingClinicalTeamCrisisQueueCallerOriginNotifySupervisorsto send SFTPwith VCreferenceSFTPCareCoordinationReliasCAHPSRecordChangeDebugInactiveProviderSPGJourneyOpsQRGFollow-UpTrue/IneligibleOpt-In toFollow-upsJobAidEODOut-of-scopeAppointmentOfferedCSOContactKnowBe4Obtaincontactinformation(ie. Name,Title, email)JourneyIssueTrackingClinicalTeamCrisisQueueCallerOriginNotifySupervisorsto send SFTPwith VCreferenceSFTPCareCoordinationReliasCAHPSRecordChangeDebugInactiveProviderSPGJourneyOpsQRGFollow-UpTrue/IneligibleOpt-In toFollow-upsJobAidEODOut-of-scopeAppointmentOfferedCSOContact

Clinical Team: Engage & Empower BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. KnowBe4
  2. Obtain contact information (ie. Name, Title, email)
  3. Journey Issue Tracking
  4. Clinical Team
  5. Crisis Queue
  6. Caller Origin
  7. Notify Supervisors to send SFTP with VC reference
  8. SFTP
  9. Care Coordination
  10. Relias
  11. CAHPS
  12. Record Change
  13. Debug
  14. Inactive Provider
  15. SPG
  16. Journey Ops
  17. QRG
  18. Follow-Up
  19. True/Ineligible
  20. Opt-In to Follow-ups
  21. Job Aid
  22. EOD
  23. Out-of -scope
  24. Appointment Offered
  25. CSO Contact