CSOContactEODCallerOriginQRGCrisisQueueDebugObtaincontactinformation(ie. Name,Title, email)NotifySupervisorsto send SFTPwith VCreferenceJourneyIssueTrackingCAHPSRecordChangeClinicalTeamReliasKnowBe4Opt-In toFollow-upsSFTPJobAidOut-of-scopeTrue/IneligibleInactiveProviderSPGFollow-UpAppointmentOfferedJourneyOpsCareCoordinationCSOContactEODCallerOriginQRGCrisisQueueDebugObtaincontactinformation(ie. Name,Title, email)NotifySupervisorsto send SFTPwith VCreferenceJourneyIssueTrackingCAHPSRecordChangeClinicalTeamReliasKnowBe4Opt-In toFollow-upsSFTPJobAidOut-of-scopeTrue/IneligibleInactiveProviderSPGFollow-UpAppointmentOfferedJourneyOpsCareCoordination

Clinical Team: Engage & Empower BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. CSO Contact
  2. EOD
  3. Caller Origin
  4. QRG
  5. Crisis Queue
  6. Debug
  7. Obtain contact information (ie. Name, Title, email)
  8. Notify Supervisors to send SFTP with VC reference
  9. Journey Issue Tracking
  10. CAHPS
  11. Record Change
  12. Clinical Team
  13. Relias
  14. KnowBe4
  15. Opt-In to Follow-ups
  16. SFTP
  17. Job Aid
  18. Out-of -scope
  19. True/Ineligible
  20. Inactive Provider
  21. SPG
  22. Follow-Up
  23. Appointment Offered
  24. Journey Ops
  25. Care Coordination