orderedpolicereportShowedcustomergratitudevia emailcompletea callbackrequestpaid 10bills ontimereplied to anemailwithin10minutes ofreceiptspoke witha provideron thephoneSIUreferralspoke withan attorneyon thephoneShowedcustomergratitudevia phonepositiveCLFreceivedthis weekshare acustomerservice "bestpractice"with teamall 5MedicareelementscompletedFree!receivedemailkudos fromattorneyreceivedemail/textkudos fromcustomersentexposureto subroemailed apipapplicationShowedcustomergratitudevia textanswer anincomingcallsent aclaimfollow upvia smsreach out toprovider forproper bill onbehalf ofcustomeropted 2peopleinto smssame daycompletionof ICPset upDTP ineligibilityscreenissuedpay yourwaypaymentorderedpolicereportShowedcustomergratitudevia emailcompletea callbackrequestpaid 10bills ontimereplied to anemailwithin10minutes ofreceiptspoke witha provideron thephoneSIUreferralspoke withan attorneyon thephoneShowedcustomergratitudevia phonepositiveCLFreceivedthis weekshare acustomerservice "bestpractice"with teamall 5MedicareelementscompletedFree!receivedemailkudos fromattorneyreceivedemail/textkudos fromcustomersentexposureto subroemailed apipapplicationShowedcustomergratitudevia textanswer anincomingcallsent aclaimfollow upvia smsreach out toprovider forproper bill onbehalf ofcustomeropted 2peopleinto smssame daycompletionof ICPset upDTP ineligibilityscreenissuedpay yourwaypayment

Customer service week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ordered police report
  2. Showed customer gratitude via email
  3. complete a call back request
  4. paid 10 bills on time
  5. replied to an email within10 minutes of receipt
  6. spoke with a provider on the phone
  7. SIU referral
  8. spoke with an attorney on the phone
  9. Showed customer gratitude via phone
  10. positive CLF received this week
  11. share a customer service "best practice" with team
  12. all 5 Medicare elements completed
  13. Free!
  14. received email kudos from attorney
  15. received email/text kudos from customer
  16. sent exposure to subro
  17. emailed a pip application
  18. Showed customer gratitude via text
  19. answer an incoming call
  20. sent a claim follow up via sms
  21. reach out to provider for proper bill on behalf of customer
  22. opted 2 people into sms
  23. same day completion of ICP
  24. set up DTP in eligibility screen
  25. issued pay your way payment