Showedcustomergratitudevia phonesent aclaimfollow upvia smspaid 10bills ontimeset upDTP ineligibilityscreenorderedpolicereportreceivedemailkudos fromattorneyShowedcustomergratitudevia textemailed apipapplicationshare acustomerservice "bestpractice"with teamspoke withan attorneyon thephonereach out toprovider forproper bill onbehalf ofcustomerreplied to anemailwithin10minutes ofreceiptcompletea callbackrequestFree!Showedcustomergratitudevia emailSIUreferralreceivedemail/textkudos fromcustomersentexposureto subroopted 2peopleinto smsspoke witha provideron thephonesame daycompletionof ICPanswer anincomingcallpositiveCLFreceivedthis weekall 5Medicareelementscompletedissuedpay yourwaypaymentShowedcustomergratitudevia phonesent aclaimfollow upvia smspaid 10bills ontimeset upDTP ineligibilityscreenorderedpolicereportreceivedemailkudos fromattorneyShowedcustomergratitudevia textemailed apipapplicationshare acustomerservice "bestpractice"with teamspoke withan attorneyon thephonereach out toprovider forproper bill onbehalf ofcustomerreplied to anemailwithin10minutes ofreceiptcompletea callbackrequestFree!Showedcustomergratitudevia emailSIUreferralreceivedemail/textkudos fromcustomersentexposureto subroopted 2peopleinto smsspoke witha provideron thephonesame daycompletionof ICPanswer anincomingcallpositiveCLFreceivedthis weekall 5Medicareelementscompletedissuedpay yourwaypayment

Customer service week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed customer gratitude via phone
  2. sent a claim follow up via sms
  3. paid 10 bills on time
  4. set up DTP in eligibility screen
  5. ordered police report
  6. received email kudos from attorney
  7. Showed customer gratitude via text
  8. emailed a pip application
  9. share a customer service "best practice" with team
  10. spoke with an attorney on the phone
  11. reach out to provider for proper bill on behalf of customer
  12. replied to an email within10 minutes of receipt
  13. complete a call back request
  14. Free!
  15. Showed customer gratitude via email
  16. SIU referral
  17. received email/text kudos from customer
  18. sent exposure to subro
  19. opted 2 people into sms
  20. spoke with a provider on the phone
  21. same day completion of ICP
  22. answer an incoming call
  23. positive CLF received this week
  24. all 5 Medicare elements completed
  25. issued pay your way payment