receivedemailkudos fromattorneyall 5MedicareelementscompletedpositiveCLFreceivedthis weekpaid 10bills ontimesame daycompletionof ICPShowedcustomergratitudevia emailorderedpolicereportShowedcustomergratitudevia phonereplied to anemailwithin10minutes ofreceiptsentexposureto subroanswer anincomingcallreach out toprovider forproper bill onbehalf ofcustomeropted 2peopleinto smsset upDTP ineligibilityscreencompletea callbackrequestemailed apipapplicationspoke withan attorneyon thephonereceivedemail/textkudos fromcustomerSIUreferralShowedcustomergratitudevia textsent aclaimfollow upvia smsspoke witha provideron thephoneissuedpay yourwaypaymentshare acustomerservice "bestpractice"with teamFree!receivedemailkudos fromattorneyall 5MedicareelementscompletedpositiveCLFreceivedthis weekpaid 10bills ontimesame daycompletionof ICPShowedcustomergratitudevia emailorderedpolicereportShowedcustomergratitudevia phonereplied to anemailwithin10minutes ofreceiptsentexposureto subroanswer anincomingcallreach out toprovider forproper bill onbehalf ofcustomeropted 2peopleinto smsset upDTP ineligibilityscreencompletea callbackrequestemailed apipapplicationspoke withan attorneyon thephonereceivedemail/textkudos fromcustomerSIUreferralShowedcustomergratitudevia textsent aclaimfollow upvia smsspoke witha provideron thephoneissuedpay yourwaypaymentshare acustomerservice "bestpractice"with teamFree!

Customer service week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. received email kudos from attorney
  2. all 5 Medicare elements completed
  3. positive CLF received this week
  4. paid 10 bills on time
  5. same day completion of ICP
  6. Showed customer gratitude via email
  7. ordered police report
  8. Showed customer gratitude via phone
  9. replied to an email within10 minutes of receipt
  10. sent exposure to subro
  11. answer an incoming call
  12. reach out to provider for proper bill on behalf of customer
  13. opted 2 people into sms
  14. set up DTP in eligibility screen
  15. complete a call back request
  16. emailed a pip application
  17. spoke with an attorney on the phone
  18. received email/text kudos from customer
  19. SIU referral
  20. Showed customer gratitude via text
  21. sent a claim follow up via sms
  22. spoke with a provider on the phone
  23. issued pay your way payment
  24. share a customer service "best practice" with team
  25. Free!