sentexposureto subroreplied to anemailwithin10minutes ofreceiptspoke withan attorneyon thephoneemailed apipapplicationShowedcustomergratitudevia textreach out toprovider forproper bill onbehalf ofcustomerpaid 10bills ontimeShowedcustomergratitudevia phonesame daycompletionof ICPall 5MedicareelementscompletedorderedpolicereportFree!SIUreferralspoke witha provideron thephoneopted 2peopleinto smsshare acustomerservice "bestpractice"with teamreceivedemail/textkudos fromcustomerreceivedemailkudos fromattorneycompletea callbackrequestissuedpay yourwaypaymentShowedcustomergratitudevia emailpositiveCLFreceivedthis weekset upDTP ineligibilityscreenanswer anincomingcallsent aclaimfollow upvia smssentexposureto subroreplied to anemailwithin10minutes ofreceiptspoke withan attorneyon thephoneemailed apipapplicationShowedcustomergratitudevia textreach out toprovider forproper bill onbehalf ofcustomerpaid 10bills ontimeShowedcustomergratitudevia phonesame daycompletionof ICPall 5MedicareelementscompletedorderedpolicereportFree!SIUreferralspoke witha provideron thephoneopted 2peopleinto smsshare acustomerservice "bestpractice"with teamreceivedemail/textkudos fromcustomerreceivedemailkudos fromattorneycompletea callbackrequestissuedpay yourwaypaymentShowedcustomergratitudevia emailpositiveCLFreceivedthis weekset upDTP ineligibilityscreenanswer anincomingcallsent aclaimfollow upvia sms

Customer service week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. sent exposure to subro
  2. replied to an email within10 minutes of receipt
  3. spoke with an attorney on the phone
  4. emailed a pip application
  5. Showed customer gratitude via text
  6. reach out to provider for proper bill on behalf of customer
  7. paid 10 bills on time
  8. Showed customer gratitude via phone
  9. same day completion of ICP
  10. all 5 Medicare elements completed
  11. ordered police report
  12. Free!
  13. SIU referral
  14. spoke with a provider on the phone
  15. opted 2 people into sms
  16. share a customer service "best practice" with team
  17. received email/text kudos from customer
  18. received email kudos from attorney
  19. complete a call back request
  20. issued pay your way payment
  21. Showed customer gratitude via email
  22. positive CLF received this week
  23. set up DTP in eligibility screen
  24. answer an incoming call
  25. sent a claim follow up via sms