answer anincomingcallFree!issuedpay yourwaypaymentemailed apipapplicationsent aclaimfollow upvia smspaid 10bills ontimeShowedcustomergratitudevia textcompletea callbackrequestset upDTP ineligibilityscreenall 5Medicareelementscompletedorderedpolicereportspoke witha provideron thephoneopted 2peopleinto smsreceivedemail/textkudos fromcustomerSIUreferralpositiveCLFreceivedthis weeksame daycompletionof ICPreceivedemailkudos fromattorneyShowedcustomergratitudevia emailshare acustomerservice "bestpractice"with teamsentexposureto subrospoke withan attorneyon thephoneShowedcustomergratitudevia phonereach out toprovider forproper bill onbehalf ofcustomerreplied to anemailwithin10minutes ofreceiptanswer anincomingcallFree!issuedpay yourwaypaymentemailed apipapplicationsent aclaimfollow upvia smspaid 10bills ontimeShowedcustomergratitudevia textcompletea callbackrequestset upDTP ineligibilityscreenall 5Medicareelementscompletedorderedpolicereportspoke witha provideron thephoneopted 2peopleinto smsreceivedemail/textkudos fromcustomerSIUreferralpositiveCLFreceivedthis weeksame daycompletionof ICPreceivedemailkudos fromattorneyShowedcustomergratitudevia emailshare acustomerservice "bestpractice"with teamsentexposureto subrospoke withan attorneyon thephoneShowedcustomergratitudevia phonereach out toprovider forproper bill onbehalf ofcustomerreplied to anemailwithin10minutes ofreceipt

Customer service week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. answer an incoming call
  2. Free!
  3. issued pay your way payment
  4. emailed a pip application
  5. sent a claim follow up via sms
  6. paid 10 bills on time
  7. Showed customer gratitude via text
  8. complete a call back request
  9. set up DTP in eligibility screen
  10. all 5 Medicare elements completed
  11. ordered police report
  12. spoke with a provider on the phone
  13. opted 2 people into sms
  14. received email/text kudos from customer
  15. SIU referral
  16. positive CLF received this week
  17. same day completion of ICP
  18. received email kudos from attorney
  19. Showed customer gratitude via email
  20. share a customer service "best practice" with team
  21. sent exposure to subro
  22. spoke with an attorney on the phone
  23. Showed customer gratitude via phone
  24. reach out to provider for proper bill on behalf of customer
  25. replied to an email within10 minutes of receipt