receivedemailkudos fromattorneyspoke withan attorneyon thephonesame daycompletionof ICPShowedcustomergratitudevia textsentexposureto subroopted 2peopleinto smsset upDTP ineligibilityscreenFree!Showedcustomergratitudevia emailreplied to anemailwithin10minutes ofreceiptshare acustomerservice "bestpractice"with teampositiveCLFreceivedthis weekemailed apipapplicationcompletea callbackrequestreceivedemail/textkudos fromcustomerreach out toprovider forproper bill onbehalf ofcustomeranswer anincomingcallall 5Medicareelementscompletedpaid 10bills ontimeorderedpolicereportsent aclaimfollow upvia smsShowedcustomergratitudevia phoneissuedpay yourwaypaymentspoke witha provideron thephoneSIUreferralreceivedemailkudos fromattorneyspoke withan attorneyon thephonesame daycompletionof ICPShowedcustomergratitudevia textsentexposureto subroopted 2peopleinto smsset upDTP ineligibilityscreenFree!Showedcustomergratitudevia emailreplied to anemailwithin10minutes ofreceiptshare acustomerservice "bestpractice"with teampositiveCLFreceivedthis weekemailed apipapplicationcompletea callbackrequestreceivedemail/textkudos fromcustomerreach out toprovider forproper bill onbehalf ofcustomeranswer anincomingcallall 5Medicareelementscompletedpaid 10bills ontimeorderedpolicereportsent aclaimfollow upvia smsShowedcustomergratitudevia phoneissuedpay yourwaypaymentspoke witha provideron thephoneSIUreferral

Customer service week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. received email kudos from attorney
  2. spoke with an attorney on the phone
  3. same day completion of ICP
  4. Showed customer gratitude via text
  5. sent exposure to subro
  6. opted 2 people into sms
  7. set up DTP in eligibility screen
  8. Free!
  9. Showed customer gratitude via email
  10. replied to an email within10 minutes of receipt
  11. share a customer service "best practice" with team
  12. positive CLF received this week
  13. emailed a pip application
  14. complete a call back request
  15. received email/text kudos from customer
  16. reach out to provider for proper bill on behalf of customer
  17. answer an incoming call
  18. all 5 Medicare elements completed
  19. paid 10 bills on time
  20. ordered police report
  21. sent a claim follow up via sms
  22. Showed customer gratitude via phone
  23. issued pay your way payment
  24. spoke with a provider on the phone
  25. SIU referral