Showedcustomergratitudevia emailFree!SIUreferralorderedpolicereportcompletea callbackrequestsame daycompletionof ICPspoke withan attorneyon thephoneissuedpay yourwaypaymentemailed apipapplicationset upDTP ineligibilityscreenreplied to anemailwithin10minutes ofreceiptShowedcustomergratitudevia textall 5Medicareelementscompletedpaid 10bills ontimereach out toprovider forproper bill onbehalf ofcustomershare acustomerservice "bestpractice"with teamanswer anincomingcallpositiveCLFreceivedthis weeksentexposureto subroreceivedemail/textkudos fromcustomerShowedcustomergratitudevia phoneopted 2peopleinto smsspoke witha provideron thephonesent aclaimfollow upvia smsreceivedemailkudos fromattorneyShowedcustomergratitudevia emailFree!SIUreferralorderedpolicereportcompletea callbackrequestsame daycompletionof ICPspoke withan attorneyon thephoneissuedpay yourwaypaymentemailed apipapplicationset upDTP ineligibilityscreenreplied to anemailwithin10minutes ofreceiptShowedcustomergratitudevia textall 5Medicareelementscompletedpaid 10bills ontimereach out toprovider forproper bill onbehalf ofcustomershare acustomerservice "bestpractice"with teamanswer anincomingcallpositiveCLFreceivedthis weeksentexposureto subroreceivedemail/textkudos fromcustomerShowedcustomergratitudevia phoneopted 2peopleinto smsspoke witha provideron thephonesent aclaimfollow upvia smsreceivedemailkudos fromattorney

Customer service week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed customer gratitude via email
  2. Free!
  3. SIU referral
  4. ordered police report
  5. complete a call back request
  6. same day completion of ICP
  7. spoke with an attorney on the phone
  8. issued pay your way payment
  9. emailed a pip application
  10. set up DTP in eligibility screen
  11. replied to an email within10 minutes of receipt
  12. Showed customer gratitude via text
  13. all 5 Medicare elements completed
  14. paid 10 bills on time
  15. reach out to provider for proper bill on behalf of customer
  16. share a customer service "best practice" with team
  17. answer an incoming call
  18. positive CLF received this week
  19. sent exposure to subro
  20. received email/text kudos from customer
  21. Showed customer gratitude via phone
  22. opted 2 people into sms
  23. spoke with a provider on the phone
  24. sent a claim follow up via sms
  25. received email kudos from attorney