answer anincomingcallissuedpay yourwaypaymentset upDTP ineligibilityscreensame daycompletionof ICPsentexposureto subropositiveCLFreceivedthis weekFree!emailed apipapplicationspoke witha provideron thephoneshare acustomerservice "bestpractice"with teamreceivedemailkudos fromattorneycompletea callbackrequestShowedcustomergratitudevia emailShowedcustomergratitudevia textreplied to anemailwithin10minutes ofreceiptopted 2peopleinto smspaid 10bills ontimespoke withan attorneyon thephonesent aclaimfollow upvia smsorderedpolicereportall 5MedicareelementscompletedSIUreferralreach out toprovider forproper bill onbehalf ofcustomerreceivedemail/textkudos fromcustomerShowedcustomergratitudevia phoneanswer anincomingcallissuedpay yourwaypaymentset upDTP ineligibilityscreensame daycompletionof ICPsentexposureto subropositiveCLFreceivedthis weekFree!emailed apipapplicationspoke witha provideron thephoneshare acustomerservice "bestpractice"with teamreceivedemailkudos fromattorneycompletea callbackrequestShowedcustomergratitudevia emailShowedcustomergratitudevia textreplied to anemailwithin10minutes ofreceiptopted 2peopleinto smspaid 10bills ontimespoke withan attorneyon thephonesent aclaimfollow upvia smsorderedpolicereportall 5MedicareelementscompletedSIUreferralreach out toprovider forproper bill onbehalf ofcustomerreceivedemail/textkudos fromcustomerShowedcustomergratitudevia phone

Customer service week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. answer an incoming call
  2. issued pay your way payment
  3. set up DTP in eligibility screen
  4. same day completion of ICP
  5. sent exposure to subro
  6. positive CLF received this week
  7. Free!
  8. emailed a pip application
  9. spoke with a provider on the phone
  10. share a customer service "best practice" with team
  11. received email kudos from attorney
  12. complete a call back request
  13. Showed customer gratitude via email
  14. Showed customer gratitude via text
  15. replied to an email within10 minutes of receipt
  16. opted 2 people into sms
  17. paid 10 bills on time
  18. spoke with an attorney on the phone
  19. sent a claim follow up via sms
  20. ordered police report
  21. all 5 Medicare elements completed
  22. SIU referral
  23. reach out to provider for proper bill on behalf of customer
  24. received email/text kudos from customer
  25. Showed customer gratitude via phone