Any variationof “why do Ihave to paymydeductible?”ProfanityImmediateFOL info-dumpconfusionaboutinvestigationlinkdashcamfootageexistscaller asks forFNOL rep’sphonenumber/“Canyou call meback?”needs rentalwhile vehicleis stilldriveableFailed DTDpitch/“I haveto ask my[familymember]Caller requestscounselingabout whetherthey should filethe claimInterpreterCallETPdeclinedCall fromAlacritySolutions“The otherperson is atfault”/“I don’tthink I’m atfault”hit andruncall goespastclockouttimecaller putsfnol repon holdAudible laughor disdain atthe ride sharequestionOVC askingif they canfile over thephoneReporting aclaim whileactivelydriving“it’s onthe policereport”UnknownFOL/COLdisruptionbypet/child“I don’tdotexting”Confusionabouttexting“I don’t wantto file a claimI just wantedto make youaware”PilgrimrearendMisdirected- Can’treachadjusterCallerunredirectableinterpreterargueswith callerTransferfromSafelitenocasenumbermore than2 carsinvolvedstrucka deerClaimalreadyfiledAny variationof “why do Ihave to paymydeductible?”ProfanityImmediateFOL info-dumpconfusionaboutinvestigationlinkdashcamfootageexistscaller asks forFNOL rep’sphonenumber/“Canyou call meback?”needs rentalwhile vehicleis stilldriveableFailed DTDpitch/“I haveto ask my[familymember]Caller requestscounselingabout whetherthey should filethe claimInterpreterCallETPdeclinedCall fromAlacritySolutions“The otherperson is atfault”/“I don’tthink I’m atfault”hit andruncall goespastclockouttimecaller putsfnol repon holdAudible laughor disdain atthe ride sharequestionOVC askingif they canfile over thephoneReporting aclaim whileactivelydriving“it’s onthe policereport”UnknownFOL/COLdisruptionbypet/child“I don’tdotexting”Confusionabouttexting“I don’t wantto file a claimI just wantedto make youaware”PilgrimrearendMisdirected- Can’treachadjusterCallerunredirectableinterpreterargueswith callerTransferfromSafelitenocasenumbermore than2 carsinvolvedstrucka deerClaimalreadyfiled

FNOL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Any variation of “why do I have to pay my deductible?”
  2. Profanity
  3. Immediate FOL info-dump
  4. confusion about investigation link
  5. dashcam footage exists
  6. caller asks for FNOL rep’s phone number/“Can you call me back?”
  7. needs rental while vehicle is still driveable
  8. Failed DTD pitch/“I have to ask my [family member]
  9. Caller requests counseling about whether they should file the claim
  10. Interpreter Call
  11. ETP declined
  12. Call from Alacrity Solutions
  13. “The other person is at fault”/“I don’t think I’m at fault”
  14. hit and run
  15. call goes past clockout time
  16. caller puts fnol rep on hold
  17. Audible laugh or disdain at the ride share question
  18. OVC asking if they can file over the phone
  19. Reporting a claim while actively driving
  20. “it’s on the police report”
  21. Unknown FOL/COL
  22. disruption by pet/child
  23. “I don’t do texting”
  24. Confusion about texting
  25. “I don’t want to file a claim I just wanted to make you aware”
  26. Pilgrim rear end
  27. Misdirected - Can’t reach adjuster
  28. Caller unredirectable
  29. interpreter argues with caller
  30. Transfer from Safelite
  31. no case number
  32. more than 2 cars involved
  33. struck a deer
  34. Claim already filed