Leftcomment incustomer'sprofileCheckedstatus ofregistrationin mailExplainedhow toupdateaddress onDLNCustomeraskedbranchhoursExplainedwhatdocumentsare neededfor real IDUsedDocuWareAnsweredquestionsaboutSR22Scheduleda driveexamReset amybmvaccountUsedInciteAsked teammember/tier 2 aquestionSent infotocustomervia emailCheckedpoints onlicense forcustomerUsedbranchmapsDid areg/titlequote forcustomerCustomeraskedquestionsabout driversafety programSentanECBUsedPropioCredentialnotreceivedReceiveda callaboutcollectionsCheckeda CDLmedicalExplainedcourtorderprocessCheckedtitle statusforlienholderCheckedlicensestatusLeftcomment incustomer'sprofileCheckedstatus ofregistrationin mailExplainedhow toupdateaddress onDLNCustomeraskedbranchhoursExplainedwhatdocumentsare neededfor real IDUsedDocuWareAnsweredquestionsaboutSR22Scheduleda driveexamReset amybmvaccountUsedInciteAsked teammember/tier 2 aquestionSent infotocustomervia emailCheckedpoints onlicense forcustomerUsedbranchmapsDid areg/titlequote forcustomerCustomeraskedquestionsabout driversafety programSentanECBUsedPropioCredentialnotreceivedReceiveda callaboutcollectionsCheckeda CDLmedicalExplainedcourtorderprocessCheckedtitle statusforlienholderCheckedlicensestatus

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Left comment in customer's profile
  2. Checked status of registration in mail
  3. Explained how to update address on DLN
  4. Customer asked branch hours
  5. Explained what documents are needed for real ID
  6. Used DocuWare
  7. Answered questions about SR22
  8. Scheduled a drive exam
  9. Reset a mybmv account
  10. Used Incite
  11. Asked team member/ tier 2 a question
  12. Sent info to customer via email
  13. Checked points on license for customer
  14. Used branch maps
  15. Did a reg/title quote for customer
  16. Customer asked questions about driver safety program
  17. Sent an ECB
  18. Used Propio
  19. Credential not received
  20. Received a call about collections
  21. Checked a CDL medical
  22. Explained court order process
  23. Checked title status for lienholder
  24. Checked license status