CheckedlicensestatusUsedInciteSentanECBUsedbranchmapsCredentialnotreceivedAsked teammember/tier 2 aquestionLeftcomment incustomer'sprofileCustomeraskedbranchhoursSent infotocustomervia emailExplainedhow toupdateaddress onDLNExplainedwhatdocumentsare neededfor real IDDid areg/titlequote forcustomerScheduleda driveexamUsedDocuWareReset amybmvaccountCheckeda CDLmedicalCustomeraskedquestionsabout driversafety programCheckedtitle statusforlienholderAnsweredquestionsaboutSR22Checkedpoints onlicense forcustomerExplainedcourtorderprocessCheckedstatus ofregistrationin mailUsedPropioReceiveda callaboutcollectionsCheckedlicensestatusUsedInciteSentanECBUsedbranchmapsCredentialnotreceivedAsked teammember/tier 2 aquestionLeftcomment incustomer'sprofileCustomeraskedbranchhoursSent infotocustomervia emailExplainedhow toupdateaddress onDLNExplainedwhatdocumentsare neededfor real IDDid areg/titlequote forcustomerScheduleda driveexamUsedDocuWareReset amybmvaccountCheckeda CDLmedicalCustomeraskedquestionsabout driversafety programCheckedtitle statusforlienholderAnsweredquestionsaboutSR22Checkedpoints onlicense forcustomerExplainedcourtorderprocessCheckedstatus ofregistrationin mailUsedPropioReceiveda callaboutcollections

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked license status
  2. Used Incite
  3. Sent an ECB
  4. Used branch maps
  5. Credential not received
  6. Asked team member/ tier 2 a question
  7. Left comment in customer's profile
  8. Customer asked branch hours
  9. Sent info to customer via email
  10. Explained how to update address on DLN
  11. Explained what documents are needed for real ID
  12. Did a reg/title quote for customer
  13. Scheduled a drive exam
  14. Used DocuWare
  15. Reset a mybmv account
  16. Checked a CDL medical
  17. Customer asked questions about driver safety program
  18. Checked title status for lienholder
  19. Answered questions about SR22
  20. Checked points on license for customer
  21. Explained court order process
  22. Checked status of registration in mail
  23. Used Propio
  24. Received a call about collections