Leftcomment incustomer'sprofileCustomeraskedbranchhoursReset amybmvaccountExplainedcourtorderprocessUsedPropioExplainedwhatdocumentsare neededfor real IDAnsweredquestionsaboutSR22Sent infotocustomervia emailUsedInciteSentanECBCheckedstatus ofregistrationin mailCheckedlicensestatusExplainedhow toupdateaddress onDLNReceiveda callaboutcollectionsAsked teammember/tier 2 aquestionUsedbranchmapsScheduleda driveexamCheckeda CDLmedicalDid areg/titlequote forcustomerCheckedpoints onlicense forcustomerCheckedtitle statusforlienholderCustomeraskedquestionsabout driversafety programUsedDocuWareCredentialnotreceivedLeftcomment incustomer'sprofileCustomeraskedbranchhoursReset amybmvaccountExplainedcourtorderprocessUsedPropioExplainedwhatdocumentsare neededfor real IDAnsweredquestionsaboutSR22Sent infotocustomervia emailUsedInciteSentanECBCheckedstatus ofregistrationin mailCheckedlicensestatusExplainedhow toupdateaddress onDLNReceiveda callaboutcollectionsAsked teammember/tier 2 aquestionUsedbranchmapsScheduleda driveexamCheckeda CDLmedicalDid areg/titlequote forcustomerCheckedpoints onlicense forcustomerCheckedtitle statusforlienholderCustomeraskedquestionsabout driversafety programUsedDocuWareCredentialnotreceived

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Left comment in customer's profile
  2. Customer asked branch hours
  3. Reset a mybmv account
  4. Explained court order process
  5. Used Propio
  6. Explained what documents are needed for real ID
  7. Answered questions about SR22
  8. Sent info to customer via email
  9. Used Incite
  10. Sent an ECB
  11. Checked status of registration in mail
  12. Checked license status
  13. Explained how to update address on DLN
  14. Received a call about collections
  15. Asked team member/ tier 2 a question
  16. Used branch maps
  17. Scheduled a drive exam
  18. Checked a CDL medical
  19. Did a reg/title quote for customer
  20. Checked points on license for customer
  21. Checked title status for lienholder
  22. Customer asked questions about driver safety program
  23. Used DocuWare
  24. Credential not received