UsedPropioSent infotocustomervia emailUsedInciteCheckedtitle statusforlienholderExplainedcourtorderprocessCheckedpoints onlicense forcustomerCustomeraskedquestionsabout driversafety programCredentialnotreceivedSentanECBAsked teammember/tier 2 aquestionExplainedhow toupdateaddress onDLNReset amybmvaccountUsedbranchmapsScheduleda driveexamDid areg/titlequote forcustomerAnsweredquestionsaboutSR22Explainedwhatdocumentsare neededfor real IDCheckeda CDLmedicalCheckedstatus ofregistrationin mailCheckedlicensestatusLeftcomment incustomer'sprofileCustomeraskedbranchhoursUsedDocuWareReceiveda callaboutcollectionsUsedPropioSent infotocustomervia emailUsedInciteCheckedtitle statusforlienholderExplainedcourtorderprocessCheckedpoints onlicense forcustomerCustomeraskedquestionsabout driversafety programCredentialnotreceivedSentanECBAsked teammember/tier 2 aquestionExplainedhow toupdateaddress onDLNReset amybmvaccountUsedbranchmapsScheduleda driveexamDid areg/titlequote forcustomerAnsweredquestionsaboutSR22Explainedwhatdocumentsare neededfor real IDCheckeda CDLmedicalCheckedstatus ofregistrationin mailCheckedlicensestatusLeftcomment incustomer'sprofileCustomeraskedbranchhoursUsedDocuWareReceiveda callaboutcollections

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Propio
  2. Sent info to customer via email
  3. Used Incite
  4. Checked title status for lienholder
  5. Explained court order process
  6. Checked points on license for customer
  7. Customer asked questions about driver safety program
  8. Credential not received
  9. Sent an ECB
  10. Asked team member/ tier 2 a question
  11. Explained how to update address on DLN
  12. Reset a mybmv account
  13. Used branch maps
  14. Scheduled a drive exam
  15. Did a reg/title quote for customer
  16. Answered questions about SR22
  17. Explained what documents are needed for real ID
  18. Checked a CDL medical
  19. Checked status of registration in mail
  20. Checked license status
  21. Left comment in customer's profile
  22. Customer asked branch hours
  23. Used DocuWare
  24. Received a call about collections