ExplainedcourtorderprocessCustomeraskedbranchhoursLeftcomment incustomer'sprofileScheduleda driveexamCheckedstatus ofregistrationin mailUsedDocuWareReceiveda callaboutcollectionsUsedInciteCredentialnotreceivedAsked teammember/tier 2 aquestionSentanECBCheckedpoints onlicense forcustomerReset amybmvaccountCheckeda CDLmedicalCheckedtitle statusforlienholderExplainedhow toupdateaddress onDLNUsedbranchmapsSent infotocustomervia emailCustomeraskedquestionsabout driversafety programExplainedwhatdocumentsare neededfor real IDUsedPropioDid areg/titlequote forcustomerCheckedlicensestatusAnsweredquestionsaboutSR22ExplainedcourtorderprocessCustomeraskedbranchhoursLeftcomment incustomer'sprofileScheduleda driveexamCheckedstatus ofregistrationin mailUsedDocuWareReceiveda callaboutcollectionsUsedInciteCredentialnotreceivedAsked teammember/tier 2 aquestionSentanECBCheckedpoints onlicense forcustomerReset amybmvaccountCheckeda CDLmedicalCheckedtitle statusforlienholderExplainedhow toupdateaddress onDLNUsedbranchmapsSent infotocustomervia emailCustomeraskedquestionsabout driversafety programExplainedwhatdocumentsare neededfor real IDUsedPropioDid areg/titlequote forcustomerCheckedlicensestatusAnsweredquestionsaboutSR22

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained court order process
  2. Customer asked branch hours
  3. Left comment in customer's profile
  4. Scheduled a drive exam
  5. Checked status of registration in mail
  6. Used DocuWare
  7. Received a call about collections
  8. Used Incite
  9. Credential not received
  10. Asked team member/ tier 2 a question
  11. Sent an ECB
  12. Checked points on license for customer
  13. Reset a mybmv account
  14. Checked a CDL medical
  15. Checked title status for lienholder
  16. Explained how to update address on DLN
  17. Used branch maps
  18. Sent info to customer via email
  19. Customer asked questions about driver safety program
  20. Explained what documents are needed for real ID
  21. Used Propio
  22. Did a reg/title quote for customer
  23. Checked license status
  24. Answered questions about SR22