AnsweredquestionsaboutSR22Leftcomment incustomer'sprofileUsedbranchmapsAsked teammember/tier 2 aquestionUsedDocuWareSentanECBCheckeda CDLmedicalSent infotocustomervia emailCheckedpoints onlicense forcustomerExplainedcourtorderprocessDid areg/titlequote forcustomerReceiveda callaboutcollectionsCheckedstatus ofregistrationin mailExplainedwhatdocumentsare neededfor real IDScheduleda driveexamReset amybmvaccountCustomeraskedbranchhoursUsedPropioCheckedlicensestatusCheckedtitle statusforlienholderCredentialnotreceivedCustomeraskedquestionsabout driversafety programExplainedhow toupdateaddress onDLNUsedInciteAnsweredquestionsaboutSR22Leftcomment incustomer'sprofileUsedbranchmapsAsked teammember/tier 2 aquestionUsedDocuWareSentanECBCheckeda CDLmedicalSent infotocustomervia emailCheckedpoints onlicense forcustomerExplainedcourtorderprocessDid areg/titlequote forcustomerReceiveda callaboutcollectionsCheckedstatus ofregistrationin mailExplainedwhatdocumentsare neededfor real IDScheduleda driveexamReset amybmvaccountCustomeraskedbranchhoursUsedPropioCheckedlicensestatusCheckedtitle statusforlienholderCredentialnotreceivedCustomeraskedquestionsabout driversafety programExplainedhow toupdateaddress onDLNUsedIncite

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Answered questions about SR22
  2. Left comment in customer's profile
  3. Used branch maps
  4. Asked team member/ tier 2 a question
  5. Used DocuWare
  6. Sent an ECB
  7. Checked a CDL medical
  8. Sent info to customer via email
  9. Checked points on license for customer
  10. Explained court order process
  11. Did a reg/title quote for customer
  12. Received a call about collections
  13. Checked status of registration in mail
  14. Explained what documents are needed for real ID
  15. Scheduled a drive exam
  16. Reset a mybmv account
  17. Customer asked branch hours
  18. Used Propio
  19. Checked license status
  20. Checked title status for lienholder
  21. Credential not received
  22. Customer asked questions about driver safety program
  23. Explained how to update address on DLN
  24. Used Incite