Customeraskedquestionsabout driversafety programCustomeraskedbranchhoursUsedDocuWareExplainedhow toupdateaddress onDLNUsedPropioExplainedcourtorderprocessReceiveda callaboutcollectionsUsedInciteCheckeda CDLmedicalReset amybmvaccountUsedbranchmapsAsked teammember/tier 2 aquestionCheckedlicensestatusCheckedstatus ofregistrationin mailCredentialnotreceivedSentanECBSent infotocustomervia emailCheckedtitle statusforlienholderAnsweredquestionsaboutSR22Leftcomment incustomer'sprofileCheckedpoints onlicense forcustomerDid areg/titlequote forcustomerScheduleda driveexamExplainedwhatdocumentsare neededfor real IDCustomeraskedquestionsabout driversafety programCustomeraskedbranchhoursUsedDocuWareExplainedhow toupdateaddress onDLNUsedPropioExplainedcourtorderprocessReceiveda callaboutcollectionsUsedInciteCheckeda CDLmedicalReset amybmvaccountUsedbranchmapsAsked teammember/tier 2 aquestionCheckedlicensestatusCheckedstatus ofregistrationin mailCredentialnotreceivedSentanECBSent infotocustomervia emailCheckedtitle statusforlienholderAnsweredquestionsaboutSR22Leftcomment incustomer'sprofileCheckedpoints onlicense forcustomerDid areg/titlequote forcustomerScheduleda driveexamExplainedwhatdocumentsare neededfor real ID

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer asked questions about driver safety program
  2. Customer asked branch hours
  3. Used DocuWare
  4. Explained how to update address on DLN
  5. Used Propio
  6. Explained court order process
  7. Received a call about collections
  8. Used Incite
  9. Checked a CDL medical
  10. Reset a mybmv account
  11. Used branch maps
  12. Asked team member/ tier 2 a question
  13. Checked license status
  14. Checked status of registration in mail
  15. Credential not received
  16. Sent an ECB
  17. Sent info to customer via email
  18. Checked title status for lienholder
  19. Answered questions about SR22
  20. Left comment in customer's profile
  21. Checked points on license for customer
  22. Did a reg/title quote for customer
  23. Scheduled a drive exam
  24. Explained what documents are needed for real ID