CheckedlicensestatusUsedDocuWareExplainedhow toupdateaddress onDLNReset amybmvaccountCustomeraskedquestionsabout driversafety programUsedInciteExplainedwhatdocumentsare neededfor real IDCheckedstatus ofregistrationin mailScheduleda driveexamCredentialnotreceivedUsedPropioAsked teammember/tier 2 aquestionCustomeraskedbranchhoursCheckeda CDLmedicalCheckedpoints onlicense forcustomerSent infotocustomervia emailCheckedtitle statusforlienholderDid areg/titlequote forcustomerReceiveda callaboutcollectionsLeftcomment incustomer'sprofileExplainedcourtorderprocessUsedbranchmapsAnsweredquestionsaboutSR22SentanECBCheckedlicensestatusUsedDocuWareExplainedhow toupdateaddress onDLNReset amybmvaccountCustomeraskedquestionsabout driversafety programUsedInciteExplainedwhatdocumentsare neededfor real IDCheckedstatus ofregistrationin mailScheduleda driveexamCredentialnotreceivedUsedPropioAsked teammember/tier 2 aquestionCustomeraskedbranchhoursCheckeda CDLmedicalCheckedpoints onlicense forcustomerSent infotocustomervia emailCheckedtitle statusforlienholderDid areg/titlequote forcustomerReceiveda callaboutcollectionsLeftcomment incustomer'sprofileExplainedcourtorderprocessUsedbranchmapsAnsweredquestionsaboutSR22SentanECB

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked license status
  2. Used DocuWare
  3. Explained how to update address on DLN
  4. Reset a mybmv account
  5. Customer asked questions about driver safety program
  6. Used Incite
  7. Explained what documents are needed for real ID
  8. Checked status of registration in mail
  9. Scheduled a drive exam
  10. Credential not received
  11. Used Propio
  12. Asked team member/ tier 2 a question
  13. Customer asked branch hours
  14. Checked a CDL medical
  15. Checked points on license for customer
  16. Sent info to customer via email
  17. Checked title status for lienholder
  18. Did a reg/title quote for customer
  19. Received a call about collections
  20. Left comment in customer's profile
  21. Explained court order process
  22. Used branch maps
  23. Answered questions about SR22
  24. Sent an ECB