CheckedlicensestatusExplainedcourtorderprocessExplainedwhatdocumentsare neededfor real IDCheckedstatus ofregistrationin mailLeftcomment incustomer'sprofileScheduleda driveexamSentanECBDid areg/titlequote forcustomerAnsweredquestionsaboutSR22Checkedtitle statusforlienholderCustomeraskedquestionsabout driversafety programReceiveda callaboutcollectionsUsedDocuWareCustomeraskedbranchhoursSent infotocustomervia emailAsked teammember/tier 2 aquestionExplainedhow toupdateaddress onDLNCheckeda CDLmedicalUsedPropioUsedbranchmapsCredentialnotreceivedUsedInciteCheckedpoints onlicense forcustomerReset amybmvaccountCheckedlicensestatusExplainedcourtorderprocessExplainedwhatdocumentsare neededfor real IDCheckedstatus ofregistrationin mailLeftcomment incustomer'sprofileScheduleda driveexamSentanECBDid areg/titlequote forcustomerAnsweredquestionsaboutSR22Checkedtitle statusforlienholderCustomeraskedquestionsabout driversafety programReceiveda callaboutcollectionsUsedDocuWareCustomeraskedbranchhoursSent infotocustomervia emailAsked teammember/tier 2 aquestionExplainedhow toupdateaddress onDLNCheckeda CDLmedicalUsedPropioUsedbranchmapsCredentialnotreceivedUsedInciteCheckedpoints onlicense forcustomerReset amybmvaccount

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Checked license status
  2. Explained court order process
  3. Explained what documents are needed for real ID
  4. Checked status of registration in mail
  5. Left comment in customer's profile
  6. Scheduled a drive exam
  7. Sent an ECB
  8. Did a reg/title quote for customer
  9. Answered questions about SR22
  10. Checked title status for lienholder
  11. Customer asked questions about driver safety program
  12. Received a call about collections
  13. Used DocuWare
  14. Customer asked branch hours
  15. Sent info to customer via email
  16. Asked team member/ tier 2 a question
  17. Explained how to update address on DLN
  18. Checked a CDL medical
  19. Used Propio
  20. Used branch maps
  21. Credential not received
  22. Used Incite
  23. Checked points on license for customer
  24. Reset a mybmv account