Did areg/titlequote forcustomerAnsweredquestionsaboutSR22Explainedwhatdocumentsare neededfor real IDAsked teammember/tier 2 aquestionCheckedstatus ofregistrationin mailCheckedlicensestatusCustomeraskedquestionsabout driversafety programLeftcomment incustomer'sprofileUsedDocuWareReceiveda callaboutcollectionsUsedbranchmapsCredentialnotreceivedSentanECBSent infotocustomervia emailCustomeraskedbranchhoursExplainedhow toupdateaddress onDLNUsedInciteCheckedtitle statusforlienholderScheduleda driveexamCheckedpoints onlicense forcustomerCheckeda CDLmedicalReset amybmvaccountExplainedcourtorderprocessUsedPropioDid areg/titlequote forcustomerAnsweredquestionsaboutSR22Explainedwhatdocumentsare neededfor real IDAsked teammember/tier 2 aquestionCheckedstatus ofregistrationin mailCheckedlicensestatusCustomeraskedquestionsabout driversafety programLeftcomment incustomer'sprofileUsedDocuWareReceiveda callaboutcollectionsUsedbranchmapsCredentialnotreceivedSentanECBSent infotocustomervia emailCustomeraskedbranchhoursExplainedhow toupdateaddress onDLNUsedInciteCheckedtitle statusforlienholderScheduleda driveexamCheckedpoints onlicense forcustomerCheckeda CDLmedicalReset amybmvaccountExplainedcourtorderprocessUsedPropio

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did a reg/title quote for customer
  2. Answered questions about SR22
  3. Explained what documents are needed for real ID
  4. Asked team member/ tier 2 a question
  5. Checked status of registration in mail
  6. Checked license status
  7. Customer asked questions about driver safety program
  8. Left comment in customer's profile
  9. Used DocuWare
  10. Received a call about collections
  11. Used branch maps
  12. Credential not received
  13. Sent an ECB
  14. Sent info to customer via email
  15. Customer asked branch hours
  16. Explained how to update address on DLN
  17. Used Incite
  18. Checked title status for lienholder
  19. Scheduled a drive exam
  20. Checked points on license for customer
  21. Checked a CDL medical
  22. Reset a mybmv account
  23. Explained court order process
  24. Used Propio