Checkedtitle statusforlienholderCustomeraskedbranchhoursSent infotocustomervia emailUsedInciteUsedDocuWareExplainedcourtorderprocessExplainedwhatdocumentsare neededfor real IDAsked teammember/tier 2 aquestionReset amybmvaccountCustomeraskedquestionsabout driversafety programReceiveda callaboutcollectionsDid areg/titlequote forcustomerCheckeda CDLmedicalSentanECBExplainedhow toupdateaddress onDLNCheckedlicensestatusLeftcomment incustomer'sprofileUsedPropioScheduleda driveexamAnsweredquestionsaboutSR22UsedbranchmapsCheckedstatus ofregistrationin mailCheckedpoints onlicense forcustomerCredentialnotreceivedCheckedtitle statusforlienholderCustomeraskedbranchhoursSent infotocustomervia emailUsedInciteUsedDocuWareExplainedcourtorderprocessExplainedwhatdocumentsare neededfor real IDAsked teammember/tier 2 aquestionReset amybmvaccountCustomeraskedquestionsabout driversafety programReceiveda callaboutcollectionsDid areg/titlequote forcustomerCheckeda CDLmedicalSentanECBExplainedhow toupdateaddress onDLNCheckedlicensestatusLeftcomment incustomer'sprofileUsedPropioScheduleda driveexamAnsweredquestionsaboutSR22UsedbranchmapsCheckedstatus ofregistrationin mailCheckedpoints onlicense forcustomerCredentialnotreceived

Customer Service Week 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked title status for lienholder
  2. Customer asked branch hours
  3. Sent info to customer via email
  4. Used Incite
  5. Used DocuWare
  6. Explained court order process
  7. Explained what documents are needed for real ID
  8. Asked team member/ tier 2 a question
  9. Reset a mybmv account
  10. Customer asked questions about driver safety program
  11. Received a call about collections
  12. Did a reg/title quote for customer
  13. Checked a CDL medical
  14. Sent an ECB
  15. Explained how to update address on DLN
  16. Checked license status
  17. Left comment in customer's profile
  18. Used Propio
  19. Scheduled a drive exam
  20. Answered questions about SR22
  21. Used branch maps
  22. Checked status of registration in mail
  23. Checked points on license for customer
  24. Credential not received