Scheduleda callbackReceived acall withinthe first 1minute ofyour shift ReprofiledanaccountValidateda BofAterminaluserReceived acall withinthe last 1min of yourshiftCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoAssisted in acall using thetranslatorserviceReceived5 calls inone hourAssisted inscheduling aASV Scanon an IPAddressValidatedan SAQCReceived aperfect CSATscore of 5 for2 weeksstraightValidateda SAQD-HybridScored a100% on 2 aQualityScoresconsecutivelyValidatedan SAQCV-T Validated anaccount thatexpiredexactly 2weeks agoCompletedcompliancewith amerchantlocated in UtahValidatedonly SAQB-IP forone full dayMerchantemphasizedgreatappreciationat end of callMerchantstated thatthey do nothave alaptopScheduleda ASVscan on adomainRevalidatedan accountexpiring in1monthexactTook a callwithmerchantlocation inArizonaTransfer amerchant toCustomerCareValidatedan SAQ Ausing Payby Link Scheduleda callbackReceived acall withinthe first 1minute ofyour shift ReprofiledanaccountValidateda BofAterminaluserReceived acall withinthe last 1min of yourshiftCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoAssisted in acall using thetranslatorserviceReceived5 calls inone hourAssisted inscheduling aASV Scanon an IPAddressValidatedan SAQCReceived aperfect CSATscore of 5 for2 weeksstraightValidateda SAQD-HybridScored a100% on 2 aQualityScoresconsecutivelyValidatedan SAQCV-T Validated anaccount thatexpiredexactly 2weeks agoCompletedcompliancewith amerchantlocated in UtahValidatedonly SAQB-IP forone full dayMerchantemphasizedgreatappreciationat end of callMerchantstated thatthey do nothave alaptopScheduleda ASVscan on adomainRevalidatedan accountexpiring in1monthexactTook a callwithmerchantlocation inArizonaTransfer amerchant toCustomerCareValidatedan SAQ Ausing Payby Link 

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled a callback
  2. Received a call within the first 1 minute of your shift
  3. Reprofiled an account
  4. Validated a BofA terminal user
  5. Received a call within the last 1 min of your shift
  6. Completed compliance with a merchant MSP Board Date 5+ Years ago
  7. Assisted in a call using the translator service
  8. Received 5 calls in one hour
  9. Assisted in scheduling a ASV Scan on an IP Address
  10. Validated an SAQ C
  11. Received a perfect CSAT score of 5 for 2 weeks straight
  12. Validated a SAQ D-Hybrid
  13. Scored a 100% on 2 a Quality Scores consecutively
  14. Validated an SAQ CV-T
  15. Validated an account that expired exactly 2 weeks ago
  16. Completed compliance with a merchant located in Utah
  17. Validated only SAQ B-IP for one full day
  18. Merchant emphasized great appreciation at end of call
  19. Merchant stated that they do not have a laptop
  20. Scheduled a ASV scan on a domain
  21. Revalidated an account expiring in 1month exact
  22. Took a call with merchant location in Arizona
  23. Transfer a merchant to Customer Care
  24. Validated an SAQ A using Pay by Link