Received acall withinthe first 1minute ofyour shift Merchantstated thatthey do nothave alaptopAssisted inscheduling aASV Scanon an IPAddressAssisted in acall using thetranslatorserviceScheduleda ASVscan on adomainReceived5 calls inone hourRevalidatedan accountexpiring in1monthexactValidatedan SAQCReceived acall withinthe last 1min of yourshiftReceived aperfect CSATscore of 5 for2 weeksstraightValidatedan SAQ Ausing Payby Link Validatedonly SAQB-IP forone full dayTransfer amerchant toCustomerCareValidateda BofAterminaluserReprofiledanaccountCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoValidated anaccount thatexpiredexactly 2weeks agoTook a callwithmerchantlocation inArizonaCompletedcompliancewith amerchantlocated in UtahMerchantemphasizedgreatappreciationat end of callScored a100% on 2 aQualityScoresconsecutivelyValidateda SAQD-HybridScheduleda callbackValidatedan SAQCV-T Received acall withinthe first 1minute ofyour shift Merchantstated thatthey do nothave alaptopAssisted inscheduling aASV Scanon an IPAddressAssisted in acall using thetranslatorserviceScheduleda ASVscan on adomainReceived5 calls inone hourRevalidatedan accountexpiring in1monthexactValidatedan SAQCReceived acall withinthe last 1min of yourshiftReceived aperfect CSATscore of 5 for2 weeksstraightValidatedan SAQ Ausing Payby Link Validatedonly SAQB-IP forone full dayTransfer amerchant toCustomerCareValidateda BofAterminaluserReprofiledanaccountCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoValidated anaccount thatexpiredexactly 2weeks agoTook a callwithmerchantlocation inArizonaCompletedcompliancewith amerchantlocated in UtahMerchantemphasizedgreatappreciationat end of callScored a100% on 2 aQualityScoresconsecutivelyValidateda SAQD-HybridScheduleda callbackValidatedan SAQCV-T 

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a call within the first 1 minute of your shift
  2. Merchant stated that they do not have a laptop
  3. Assisted in scheduling a ASV Scan on an IP Address
  4. Assisted in a call using the translator service
  5. Scheduled a ASV scan on a domain
  6. Received 5 calls in one hour
  7. Revalidated an account expiring in 1month exact
  8. Validated an SAQ C
  9. Received a call within the last 1 min of your shift
  10. Received a perfect CSAT score of 5 for 2 weeks straight
  11. Validated an SAQ A using Pay by Link
  12. Validated only SAQ B-IP for one full day
  13. Transfer a merchant to Customer Care
  14. Validated a BofA terminal user
  15. Reprofiled an account
  16. Completed compliance with a merchant MSP Board Date 5+ Years ago
  17. Validated an account that expired exactly 2 weeks ago
  18. Took a call with merchant location in Arizona
  19. Completed compliance with a merchant located in Utah
  20. Merchant emphasized great appreciation at end of call
  21. Scored a 100% on 2 a Quality Scores consecutively
  22. Validated a SAQ D-Hybrid
  23. Scheduled a callback
  24. Validated an SAQ CV-T