Validated anaccount thatexpiredexactly 2weeks agoValidatedan SAQCV-T Completedcompliancewith amerchantlocated in UtahRevalidatedan accountexpiring in1monthexactScheduleda callbackCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe last 1min of yourshiftReceived acall withinthe first 1minute ofyour shift ReprofiledanaccountScored a100% on 2 aQualityScoresconsecutivelyTook a callwithmerchantlocation inArizonaMerchantstated thatthey do nothave alaptopValidatedonly SAQB-IP forone full dayValidatedan SAQCAssisted in acall using thetranslatorserviceReceived aperfect CSATscore of 5 for2 weeksstraightReceived5 calls inone hourTransfer amerchant toCustomerCareMerchantemphasizedgreatappreciationat end of callValidateda SAQD-HybridValidateda BofAterminaluserAssisted inscheduling aASV Scanon an IPAddressValidatedan SAQ Ausing Payby Link Scheduleda ASVscan on adomainValidated anaccount thatexpiredexactly 2weeks agoValidatedan SAQCV-T Completedcompliancewith amerchantlocated in UtahRevalidatedan accountexpiring in1monthexactScheduleda callbackCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe last 1min of yourshiftReceived acall withinthe first 1minute ofyour shift ReprofiledanaccountScored a100% on 2 aQualityScoresconsecutivelyTook a callwithmerchantlocation inArizonaMerchantstated thatthey do nothave alaptopValidatedonly SAQB-IP forone full dayValidatedan SAQCAssisted in acall using thetranslatorserviceReceived aperfect CSATscore of 5 for2 weeksstraightReceived5 calls inone hourTransfer amerchant toCustomerCareMerchantemphasizedgreatappreciationat end of callValidateda SAQD-HybridValidateda BofAterminaluserAssisted inscheduling aASV Scanon an IPAddressValidatedan SAQ Ausing Payby Link Scheduleda ASVscan on adomain

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Validated an account that expired exactly 2 weeks ago
  2. Validated an SAQ CV-T
  3. Completed compliance with a merchant located in Utah
  4. Revalidated an account expiring in 1month exact
  5. Scheduled a callback
  6. Completed compliance with a merchant MSP Board Date 5+ Years ago
  7. Received a call within the last 1 min of your shift
  8. Received a call within the first 1 minute of your shift
  9. Reprofiled an account
  10. Scored a 100% on 2 a Quality Scores consecutively
  11. Took a call with merchant location in Arizona
  12. Merchant stated that they do not have a laptop
  13. Validated only SAQ B-IP for one full day
  14. Validated an SAQ C
  15. Assisted in a call using the translator service
  16. Received a perfect CSAT score of 5 for 2 weeks straight
  17. Received 5 calls in one hour
  18. Transfer a merchant to Customer Care
  19. Merchant emphasized great appreciation at end of call
  20. Validated a SAQ D-Hybrid
  21. Validated a BofA terminal user
  22. Assisted in scheduling a ASV Scan on an IP Address
  23. Validated an SAQ A using Pay by Link
  24. Scheduled a ASV scan on a domain