Received acall withinthe first 1minute ofyour shift Assisted inscheduling aASV Scanon an IPAddressValidatedan SAQCV-T Completedcompliancewith a merchantMSP BoardDate 5+ YearsagoMerchantemphasizedgreatappreciationat end of callReceived5 calls inone hourTook a callwithmerchantlocation inArizonaScored a100% on 2 aQualityScoresconsecutivelyValidateda SAQD-HybridValidatedonly SAQB-IP forone full dayValidateda BofAterminaluserScheduleda ASVscan on adomainReprofiledanaccountRevalidatedan accountexpiring in1monthexactValidatedan SAQ Ausing Payby Link Transfer amerchant toCustomerCareCompletedcompliancewith amerchantlocated in UtahAssisted in acall using thetranslatorserviceScheduleda callbackReceived aperfect CSATscore of 5 for2 weeksstraightValidated anaccount thatexpiredexactly 2weeks agoMerchantstated thatthey do nothave alaptopReceived acall withinthe last 1min of yourshiftValidatedan SAQCReceived acall withinthe first 1minute ofyour shift Assisted inscheduling aASV Scanon an IPAddressValidatedan SAQCV-T Completedcompliancewith a merchantMSP BoardDate 5+ YearsagoMerchantemphasizedgreatappreciationat end of callReceived5 calls inone hourTook a callwithmerchantlocation inArizonaScored a100% on 2 aQualityScoresconsecutivelyValidateda SAQD-HybridValidatedonly SAQB-IP forone full dayValidateda BofAterminaluserScheduleda ASVscan on adomainReprofiledanaccountRevalidatedan accountexpiring in1monthexactValidatedan SAQ Ausing Payby Link Transfer amerchant toCustomerCareCompletedcompliancewith amerchantlocated in UtahAssisted in acall using thetranslatorserviceScheduleda callbackReceived aperfect CSATscore of 5 for2 weeksstraightValidated anaccount thatexpiredexactly 2weeks agoMerchantstated thatthey do nothave alaptopReceived acall withinthe last 1min of yourshiftValidatedan SAQC

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a call within the first 1 minute of your shift
  2. Assisted in scheduling a ASV Scan on an IP Address
  3. Validated an SAQ CV-T
  4. Completed compliance with a merchant MSP Board Date 5+ Years ago
  5. Merchant emphasized great appreciation at end of call
  6. Received 5 calls in one hour
  7. Took a call with merchant location in Arizona
  8. Scored a 100% on 2 a Quality Scores consecutively
  9. Validated a SAQ D-Hybrid
  10. Validated only SAQ B-IP for one full day
  11. Validated a BofA terminal user
  12. Scheduled a ASV scan on a domain
  13. Reprofiled an account
  14. Revalidated an account expiring in 1month exact
  15. Validated an SAQ A using Pay by Link
  16. Transfer a merchant to Customer Care
  17. Completed compliance with a merchant located in Utah
  18. Assisted in a call using the translator service
  19. Scheduled a callback
  20. Received a perfect CSAT score of 5 for 2 weeks straight
  21. Validated an account that expired exactly 2 weeks ago
  22. Merchant stated that they do not have a laptop
  23. Received a call within the last 1 min of your shift
  24. Validated an SAQ C