ReprofiledanaccountScored a100% on 2 aQualityScoresconsecutivelyValidateda BofAterminaluserValidated anaccount thatexpiredexactly 2weeks agoRevalidatedan accountexpiring in1monthexactReceived acall withinthe last 1min of yourshiftValidatedonly SAQB-IP forone full dayValidatedan SAQCMerchantemphasizedgreatappreciationat end of callTransfer amerchant toCustomerCareCompletedcompliancewith amerchantlocated in UtahReceived acall withinthe first 1minute ofyour shift Received aperfect CSATscore of 5 for2 weeksstraightReceived5 calls inone hourValidateda SAQD-HybridScheduleda callbackTook a callwithmerchantlocation inArizonaValidatedan SAQ Ausing Payby Link Completedcompliancewith a merchantMSP BoardDate 5+ YearsagoValidatedan SAQCV-T Merchantstated thatthey do nothave alaptopAssisted inscheduling aASV Scanon an IPAddressScheduleda ASVscan on adomainAssisted in acall using thetranslatorserviceReprofiledanaccountScored a100% on 2 aQualityScoresconsecutivelyValidateda BofAterminaluserValidated anaccount thatexpiredexactly 2weeks agoRevalidatedan accountexpiring in1monthexactReceived acall withinthe last 1min of yourshiftValidatedonly SAQB-IP forone full dayValidatedan SAQCMerchantemphasizedgreatappreciationat end of callTransfer amerchant toCustomerCareCompletedcompliancewith amerchantlocated in UtahReceived acall withinthe first 1minute ofyour shift Received aperfect CSATscore of 5 for2 weeksstraightReceived5 calls inone hourValidateda SAQD-HybridScheduleda callbackTook a callwithmerchantlocation inArizonaValidatedan SAQ Ausing Payby Link Completedcompliancewith a merchantMSP BoardDate 5+ YearsagoValidatedan SAQCV-T Merchantstated thatthey do nothave alaptopAssisted inscheduling aASV Scanon an IPAddressScheduleda ASVscan on adomainAssisted in acall using thetranslatorservice

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reprofiled an account
  2. Scored a 100% on 2 a Quality Scores consecutively
  3. Validated a BofA terminal user
  4. Validated an account that expired exactly 2 weeks ago
  5. Revalidated an account expiring in 1month exact
  6. Received a call within the last 1 min of your shift
  7. Validated only SAQ B-IP for one full day
  8. Validated an SAQ C
  9. Merchant emphasized great appreciation at end of call
  10. Transfer a merchant to Customer Care
  11. Completed compliance with a merchant located in Utah
  12. Received a call within the first 1 minute of your shift
  13. Received a perfect CSAT score of 5 for 2 weeks straight
  14. Received 5 calls in one hour
  15. Validated a SAQ D-Hybrid
  16. Scheduled a callback
  17. Took a call with merchant location in Arizona
  18. Validated an SAQ A using Pay by Link
  19. Completed compliance with a merchant MSP Board Date 5+ Years ago
  20. Validated an SAQ CV-T
  21. Merchant stated that they do not have a laptop
  22. Assisted in scheduling a ASV Scan on an IP Address
  23. Scheduled a ASV scan on a domain
  24. Assisted in a call using the translator service