Scored a100% on 2 aQualityScoresconsecutivelyValidatedan SAQCV-T Merchantemphasizedgreatappreciationat end of callValidatedan SAQCValidatedonly SAQB-IP forone full dayValidateda SAQD-HybridScheduleda ASVscan on adomainValidateda BofAterminaluserScheduleda callbackReprofiledanaccountRevalidatedan accountexpiring in1monthexactReceived acall withinthe first 1minute ofyour shift Merchantstated thatthey do nothave alaptopValidatedan SAQ Ausing Payby Link Validated anaccount thatexpiredexactly 2weeks agoCompletedcompliancewith amerchantlocated in UtahTook a callwithmerchantlocation inArizonaTransfer amerchant toCustomerCareCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe last 1min of yourshiftAssisted inscheduling aASV Scanon an IPAddressReceived5 calls inone hourAssisted in acall using thetranslatorserviceReceived aperfect CSATscore of 5 for2 weeksstraightScored a100% on 2 aQualityScoresconsecutivelyValidatedan SAQCV-T Merchantemphasizedgreatappreciationat end of callValidatedan SAQCValidatedonly SAQB-IP forone full dayValidateda SAQD-HybridScheduleda ASVscan on adomainValidateda BofAterminaluserScheduleda callbackReprofiledanaccountRevalidatedan accountexpiring in1monthexactReceived acall withinthe first 1minute ofyour shift Merchantstated thatthey do nothave alaptopValidatedan SAQ Ausing Payby Link Validated anaccount thatexpiredexactly 2weeks agoCompletedcompliancewith amerchantlocated in UtahTook a callwithmerchantlocation inArizonaTransfer amerchant toCustomerCareCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe last 1min of yourshiftAssisted inscheduling aASV Scanon an IPAddressReceived5 calls inone hourAssisted in acall using thetranslatorserviceReceived aperfect CSATscore of 5 for2 weeksstraight

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scored a 100% on 2 a Quality Scores consecutively
  2. Validated an SAQ CV-T
  3. Merchant emphasized great appreciation at end of call
  4. Validated an SAQ C
  5. Validated only SAQ B-IP for one full day
  6. Validated a SAQ D-Hybrid
  7. Scheduled a ASV scan on a domain
  8. Validated a BofA terminal user
  9. Scheduled a callback
  10. Reprofiled an account
  11. Revalidated an account expiring in 1month exact
  12. Received a call within the first 1 minute of your shift
  13. Merchant stated that they do not have a laptop
  14. Validated an SAQ A using Pay by Link
  15. Validated an account that expired exactly 2 weeks ago
  16. Completed compliance with a merchant located in Utah
  17. Took a call with merchant location in Arizona
  18. Transfer a merchant to Customer Care
  19. Completed compliance with a merchant MSP Board Date 5+ Years ago
  20. Received a call within the last 1 min of your shift
  21. Assisted in scheduling a ASV Scan on an IP Address
  22. Received 5 calls in one hour
  23. Assisted in a call using the translator service
  24. Received a perfect CSAT score of 5 for 2 weeks straight