Received5 calls inone hourScheduleda callbackCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe first 1minute ofyour shift Validateda BofAterminaluserAssisted in acall using thetranslatorserviceValidatedan SAQCAssisted inscheduling aASV Scanon an IPAddressRevalidatedan accountexpiring in1monthexactReceived acall withinthe last 1min of yourshiftScored a100% on 2 aQualityScoresconsecutivelyScheduleda ASVscan on adomainMerchantstated thatthey do nothave alaptopValidateda SAQD-HybridValidatedan SAQCV-T Received aperfect CSATscore of 5 for2 weeksstraightReprofiledanaccountTransfer amerchant toCustomerCareValidatedan SAQ Ausing Payby Link Completedcompliancewith amerchantlocated in UtahMerchantemphasizedgreatappreciationat end of callValidatedonly SAQB-IP forone full dayTook a callwithmerchantlocation inArizonaValidated anaccount thatexpiredexactly 2weeks agoReceived5 calls inone hourScheduleda callbackCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe first 1minute ofyour shift Validateda BofAterminaluserAssisted in acall using thetranslatorserviceValidatedan SAQCAssisted inscheduling aASV Scanon an IPAddressRevalidatedan accountexpiring in1monthexactReceived acall withinthe last 1min of yourshiftScored a100% on 2 aQualityScoresconsecutivelyScheduleda ASVscan on adomainMerchantstated thatthey do nothave alaptopValidateda SAQD-HybridValidatedan SAQCV-T Received aperfect CSATscore of 5 for2 weeksstraightReprofiledanaccountTransfer amerchant toCustomerCareValidatedan SAQ Ausing Payby Link Completedcompliancewith amerchantlocated in UtahMerchantemphasizedgreatappreciationat end of callValidatedonly SAQB-IP forone full dayTook a callwithmerchantlocation inArizonaValidated anaccount thatexpiredexactly 2weeks ago

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received 5 calls in one hour
  2. Scheduled a callback
  3. Completed compliance with a merchant MSP Board Date 5+ Years ago
  4. Received a call within the first 1 minute of your shift
  5. Validated a BofA terminal user
  6. Assisted in a call using the translator service
  7. Validated an SAQ C
  8. Assisted in scheduling a ASV Scan on an IP Address
  9. Revalidated an account expiring in 1month exact
  10. Received a call within the last 1 min of your shift
  11. Scored a 100% on 2 a Quality Scores consecutively
  12. Scheduled a ASV scan on a domain
  13. Merchant stated that they do not have a laptop
  14. Validated a SAQ D-Hybrid
  15. Validated an SAQ CV-T
  16. Received a perfect CSAT score of 5 for 2 weeks straight
  17. Reprofiled an account
  18. Transfer a merchant to Customer Care
  19. Validated an SAQ A using Pay by Link
  20. Completed compliance with a merchant located in Utah
  21. Merchant emphasized great appreciation at end of call
  22. Validated only SAQ B-IP for one full day
  23. Took a call with merchant location in Arizona
  24. Validated an account that expired exactly 2 weeks ago