ReprofiledanaccountMerchantemphasizedgreatappreciationat end of callScheduleda callbackTook a callwithmerchantlocation inArizonaReceived aperfect CSATscore of 5 for2 weeksstraightScheduleda ASVscan on adomainValidatedan SAQCValidatedan SAQCV-T Validated anaccount thatexpiredexactly 2weeks agoScored a100% on 2 aQualityScoresconsecutivelyMerchantstated thatthey do nothave alaptopValidatedan SAQ Ausing Payby Link Validateda SAQD-HybridValidatedonly SAQB-IP forone full dayAssisted inscheduling aASV Scanon an IPAddressRevalidatedan accountexpiring in1monthexactCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe last 1min of yourshiftValidateda BofAterminaluserTransfer amerchant toCustomerCareAssisted in acall using thetranslatorserviceReceived acall withinthe first 1minute ofyour shift Received5 calls inone hourCompletedcompliancewith amerchantlocated in UtahReprofiledanaccountMerchantemphasizedgreatappreciationat end of callScheduleda callbackTook a callwithmerchantlocation inArizonaReceived aperfect CSATscore of 5 for2 weeksstraightScheduleda ASVscan on adomainValidatedan SAQCValidatedan SAQCV-T Validated anaccount thatexpiredexactly 2weeks agoScored a100% on 2 aQualityScoresconsecutivelyMerchantstated thatthey do nothave alaptopValidatedan SAQ Ausing Payby Link Validateda SAQD-HybridValidatedonly SAQB-IP forone full dayAssisted inscheduling aASV Scanon an IPAddressRevalidatedan accountexpiring in1monthexactCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe last 1min of yourshiftValidateda BofAterminaluserTransfer amerchant toCustomerCareAssisted in acall using thetranslatorserviceReceived acall withinthe first 1minute ofyour shift Received5 calls inone hourCompletedcompliancewith amerchantlocated in Utah

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Reprofiled an account
  2. Merchant emphasized great appreciation at end of call
  3. Scheduled a callback
  4. Took a call with merchant location in Arizona
  5. Received a perfect CSAT score of 5 for 2 weeks straight
  6. Scheduled a ASV scan on a domain
  7. Validated an SAQ C
  8. Validated an SAQ CV-T
  9. Validated an account that expired exactly 2 weeks ago
  10. Scored a 100% on 2 a Quality Scores consecutively
  11. Merchant stated that they do not have a laptop
  12. Validated an SAQ A using Pay by Link
  13. Validated a SAQ D-Hybrid
  14. Validated only SAQ B-IP for one full day
  15. Assisted in scheduling a ASV Scan on an IP Address
  16. Revalidated an account expiring in 1month exact
  17. Completed compliance with a merchant MSP Board Date 5+ Years ago
  18. Received a call within the last 1 min of your shift
  19. Validated a BofA terminal user
  20. Transfer a merchant to Customer Care
  21. Assisted in a call using the translator service
  22. Received a call within the first 1 minute of your shift
  23. Received 5 calls in one hour
  24. Completed compliance with a merchant located in Utah