Validatedan SAQCV-T Validateda BofAterminaluserReceived aperfect CSATscore of 5 for2 weeksstraightReprofiledanaccountAssisted in acall using thetranslatorserviceMerchantemphasizedgreatappreciationat end of callCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoScored a100% on 2 aQualityScoresconsecutivelyTook a callwithmerchantlocation inArizonaMerchantstated thatthey do nothave alaptopValidatedan SAQCCompletedcompliancewith amerchantlocated in UtahValidated anaccount thatexpiredexactly 2weeks agoValidatedan SAQ Ausing Payby Link Scheduleda ASVscan on adomainReceived acall withinthe last 1min of yourshiftAssisted inscheduling aASV Scanon an IPAddressValidatedonly SAQB-IP forone full dayValidateda SAQD-HybridReceived acall withinthe first 1minute ofyour shift Scheduleda callbackTransfer amerchant toCustomerCareRevalidatedan accountexpiring in1monthexactReceived5 calls inone hourValidatedan SAQCV-T Validateda BofAterminaluserReceived aperfect CSATscore of 5 for2 weeksstraightReprofiledanaccountAssisted in acall using thetranslatorserviceMerchantemphasizedgreatappreciationat end of callCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoScored a100% on 2 aQualityScoresconsecutivelyTook a callwithmerchantlocation inArizonaMerchantstated thatthey do nothave alaptopValidatedan SAQCCompletedcompliancewith amerchantlocated in UtahValidated anaccount thatexpiredexactly 2weeks agoValidatedan SAQ Ausing Payby Link Scheduleda ASVscan on adomainReceived acall withinthe last 1min of yourshiftAssisted inscheduling aASV Scanon an IPAddressValidatedonly SAQB-IP forone full dayValidateda SAQD-HybridReceived acall withinthe first 1minute ofyour shift Scheduleda callbackTransfer amerchant toCustomerCareRevalidatedan accountexpiring in1monthexactReceived5 calls inone hour

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Validated an SAQ CV-T
  2. Validated a BofA terminal user
  3. Received a perfect CSAT score of 5 for 2 weeks straight
  4. Reprofiled an account
  5. Assisted in a call using the translator service
  6. Merchant emphasized great appreciation at end of call
  7. Completed compliance with a merchant MSP Board Date 5+ Years ago
  8. Scored a 100% on 2 a Quality Scores consecutively
  9. Took a call with merchant location in Arizona
  10. Merchant stated that they do not have a laptop
  11. Validated an SAQ C
  12. Completed compliance with a merchant located in Utah
  13. Validated an account that expired exactly 2 weeks ago
  14. Validated an SAQ A using Pay by Link
  15. Scheduled a ASV scan on a domain
  16. Received a call within the last 1 min of your shift
  17. Assisted in scheduling a ASV Scan on an IP Address
  18. Validated only SAQ B-IP for one full day
  19. Validated a SAQ D-Hybrid
  20. Received a call within the first 1 minute of your shift
  21. Scheduled a callback
  22. Transfer a merchant to Customer Care
  23. Revalidated an account expiring in 1month exact
  24. Received 5 calls in one hour