Received aperfect CSATscore of 5 for2 weeksstraightReceived acall withinthe first 1minute ofyour shift Completedcompliancewith amerchantlocated in UtahScheduleda callbackReprofiledanaccountValidatedan SAQ Ausing Payby Link Received acall withinthe last 1min of yourshiftAssisted in acall using thetranslatorserviceScored a100% on 2 aQualityScoresconsecutivelyAssisted inscheduling aASV Scanon an IPAddressValidatedan SAQCV-T Validatedonly SAQB-IP forone full dayCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoValidatedan SAQCTook a callwithmerchantlocation inArizonaMerchantemphasizedgreatappreciationat end of callValidateda BofAterminaluserValidateda SAQD-HybridReceived5 calls inone hourScheduleda ASVscan on adomainTransfer amerchant toCustomerCareRevalidatedan accountexpiring in1monthexactMerchantstated thatthey do nothave alaptopValidated anaccount thatexpiredexactly 2weeks agoReceived aperfect CSATscore of 5 for2 weeksstraightReceived acall withinthe first 1minute ofyour shift Completedcompliancewith amerchantlocated in UtahScheduleda callbackReprofiledanaccountValidatedan SAQ Ausing Payby Link Received acall withinthe last 1min of yourshiftAssisted in acall using thetranslatorserviceScored a100% on 2 aQualityScoresconsecutivelyAssisted inscheduling aASV Scanon an IPAddressValidatedan SAQCV-T Validatedonly SAQB-IP forone full dayCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoValidatedan SAQCTook a callwithmerchantlocation inArizonaMerchantemphasizedgreatappreciationat end of callValidateda BofAterminaluserValidateda SAQD-HybridReceived5 calls inone hourScheduleda ASVscan on adomainTransfer amerchant toCustomerCareRevalidatedan accountexpiring in1monthexactMerchantstated thatthey do nothave alaptopValidated anaccount thatexpiredexactly 2weeks ago

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a perfect CSAT score of 5 for 2 weeks straight
  2. Received a call within the first 1 minute of your shift
  3. Completed compliance with a merchant located in Utah
  4. Scheduled a callback
  5. Reprofiled an account
  6. Validated an SAQ A using Pay by Link
  7. Received a call within the last 1 min of your shift
  8. Assisted in a call using the translator service
  9. Scored a 100% on 2 a Quality Scores consecutively
  10. Assisted in scheduling a ASV Scan on an IP Address
  11. Validated an SAQ CV-T
  12. Validated only SAQ B-IP for one full day
  13. Completed compliance with a merchant MSP Board Date 5+ Years ago
  14. Validated an SAQ C
  15. Took a call with merchant location in Arizona
  16. Merchant emphasized great appreciation at end of call
  17. Validated a BofA terminal user
  18. Validated a SAQ D-Hybrid
  19. Received 5 calls in one hour
  20. Scheduled a ASV scan on a domain
  21. Transfer a merchant to Customer Care
  22. Revalidated an account expiring in 1month exact
  23. Merchant stated that they do not have a laptop
  24. Validated an account that expired exactly 2 weeks ago