Took a callwithmerchantlocation inArizonaReprofiledanaccountMerchantemphasizedgreatappreciationat end of callReceived acall withinthe first 1minute ofyour shift Assisted in acall using thetranslatorserviceMerchantstated thatthey do nothave alaptopReceived aperfect CSATscore of 5 for2 weeksstraightValidatedan SAQCAssisted inscheduling aASV Scanon an IPAddressValidated anaccount thatexpiredexactly 2weeks agoValidatedonly SAQB-IP forone full dayValidateda SAQD-HybridValidateda BofAterminaluserReceived5 calls inone hourRevalidatedan accountexpiring in1monthexactScheduleda callbackScored a100% on 2 aQualityScoresconsecutivelyValidatedan SAQ Ausing Payby Link Completedcompliancewith amerchantlocated in UtahReceived acall withinthe last 1min of yourshiftScheduleda ASVscan on adomainTransfer amerchant toCustomerCareCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoValidatedan SAQCV-T Took a callwithmerchantlocation inArizonaReprofiledanaccountMerchantemphasizedgreatappreciationat end of callReceived acall withinthe first 1minute ofyour shift Assisted in acall using thetranslatorserviceMerchantstated thatthey do nothave alaptopReceived aperfect CSATscore of 5 for2 weeksstraightValidatedan SAQCAssisted inscheduling aASV Scanon an IPAddressValidated anaccount thatexpiredexactly 2weeks agoValidatedonly SAQB-IP forone full dayValidateda SAQD-HybridValidateda BofAterminaluserReceived5 calls inone hourRevalidatedan accountexpiring in1monthexactScheduleda callbackScored a100% on 2 aQualityScoresconsecutivelyValidatedan SAQ Ausing Payby Link Completedcompliancewith amerchantlocated in UtahReceived acall withinthe last 1min of yourshiftScheduleda ASVscan on adomainTransfer amerchant toCustomerCareCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoValidatedan SAQCV-T 

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a call with merchant location in Arizona
  2. Reprofiled an account
  3. Merchant emphasized great appreciation at end of call
  4. Received a call within the first 1 minute of your shift
  5. Assisted in a call using the translator service
  6. Merchant stated that they do not have a laptop
  7. Received a perfect CSAT score of 5 for 2 weeks straight
  8. Validated an SAQ C
  9. Assisted in scheduling a ASV Scan on an IP Address
  10. Validated an account that expired exactly 2 weeks ago
  11. Validated only SAQ B-IP for one full day
  12. Validated a SAQ D-Hybrid
  13. Validated a BofA terminal user
  14. Received 5 calls in one hour
  15. Revalidated an account expiring in 1month exact
  16. Scheduled a callback
  17. Scored a 100% on 2 a Quality Scores consecutively
  18. Validated an SAQ A using Pay by Link
  19. Completed compliance with a merchant located in Utah
  20. Received a call within the last 1 min of your shift
  21. Scheduled a ASV scan on a domain
  22. Transfer a merchant to Customer Care
  23. Completed compliance with a merchant MSP Board Date 5+ Years ago
  24. Validated an SAQ CV-T