ReprofiledanaccountCompletedcompliancewith amerchantlocated in UtahMerchantstated thatthey do nothave alaptopValidateda BofAterminaluserReceived aperfect CSATscore of 5 for2 weeksstraightScheduleda ASVscan on adomainValidateda SAQD-HybridAssisted inscheduling aASV Scanon an IPAddressTook a callwithmerchantlocation inArizonaValidatedan SAQ Ausing Payby Link Assisted in acall using thetranslatorserviceRevalidatedan accountexpiring in1monthexactValidated anaccount thatexpiredexactly 2weeks agoMerchantemphasizedgreatappreciationat end of callReceived acall withinthe last 1min of yourshiftReceived5 calls inone hourReceived acall withinthe first 1minute ofyour shift Scored a100% on 2 aQualityScoresconsecutivelyScheduleda callbackValidatedan SAQCV-T Completedcompliancewith a merchantMSP BoardDate 5+ YearsagoValidatedonly SAQB-IP forone full dayTransfer amerchant toCustomerCareValidatedan SAQCReprofiledanaccountCompletedcompliancewith amerchantlocated in UtahMerchantstated thatthey do nothave alaptopValidateda BofAterminaluserReceived aperfect CSATscore of 5 for2 weeksstraightScheduleda ASVscan on adomainValidateda SAQD-HybridAssisted inscheduling aASV Scanon an IPAddressTook a callwithmerchantlocation inArizonaValidatedan SAQ Ausing Payby Link Assisted in acall using thetranslatorserviceRevalidatedan accountexpiring in1monthexactValidated anaccount thatexpiredexactly 2weeks agoMerchantemphasizedgreatappreciationat end of callReceived acall withinthe last 1min of yourshiftReceived5 calls inone hourReceived acall withinthe first 1minute ofyour shift Scored a100% on 2 aQualityScoresconsecutivelyScheduleda callbackValidatedan SAQCV-T Completedcompliancewith a merchantMSP BoardDate 5+ YearsagoValidatedonly SAQB-IP forone full dayTransfer amerchant toCustomerCareValidatedan SAQC

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reprofiled an account
  2. Completed compliance with a merchant located in Utah
  3. Merchant stated that they do not have a laptop
  4. Validated a BofA terminal user
  5. Received a perfect CSAT score of 5 for 2 weeks straight
  6. Scheduled a ASV scan on a domain
  7. Validated a SAQ D-Hybrid
  8. Assisted in scheduling a ASV Scan on an IP Address
  9. Took a call with merchant location in Arizona
  10. Validated an SAQ A using Pay by Link
  11. Assisted in a call using the translator service
  12. Revalidated an account expiring in 1month exact
  13. Validated an account that expired exactly 2 weeks ago
  14. Merchant emphasized great appreciation at end of call
  15. Received a call within the last 1 min of your shift
  16. Received 5 calls in one hour
  17. Received a call within the first 1 minute of your shift
  18. Scored a 100% on 2 a Quality Scores consecutively
  19. Scheduled a callback
  20. Validated an SAQ CV-T
  21. Completed compliance with a merchant MSP Board Date 5+ Years ago
  22. Validated only SAQ B-IP for one full day
  23. Transfer a merchant to Customer Care
  24. Validated an SAQ C