Scheduleda ASVscan on adomainReprofiledanaccountTransfer amerchant toCustomerCareScheduleda callbackRevalidatedan accountexpiring in1monthexactValidatedan SAQCV-T Validatedonly SAQB-IP forone full dayValidatedan SAQ Ausing Payby Link Assisted in acall using thetranslatorserviceValidatedan SAQCReceived5 calls inone hourReceived aperfect CSATscore of 5 for2 weeksstraightTook a callwithmerchantlocation inArizonaCompletedcompliancewith amerchantlocated in UtahCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe last 1min of yourshiftMerchantstated thatthey do nothave alaptopValidateda BofAterminaluserMerchantemphasizedgreatappreciationat end of callAssisted inscheduling aASV Scanon an IPAddressReceived acall withinthe first 1minute ofyour shift Validateda SAQD-HybridValidated anaccount thatexpiredexactly 2weeks agoScored a100% on 2 aQualityScoresconsecutivelyScheduleda ASVscan on adomainReprofiledanaccountTransfer amerchant toCustomerCareScheduleda callbackRevalidatedan accountexpiring in1monthexactValidatedan SAQCV-T Validatedonly SAQB-IP forone full dayValidatedan SAQ Ausing Payby Link Assisted in acall using thetranslatorserviceValidatedan SAQCReceived5 calls inone hourReceived aperfect CSATscore of 5 for2 weeksstraightTook a callwithmerchantlocation inArizonaCompletedcompliancewith amerchantlocated in UtahCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe last 1min of yourshiftMerchantstated thatthey do nothave alaptopValidateda BofAterminaluserMerchantemphasizedgreatappreciationat end of callAssisted inscheduling aASV Scanon an IPAddressReceived acall withinthe first 1minute ofyour shift Validateda SAQD-HybridValidated anaccount thatexpiredexactly 2weeks agoScored a100% on 2 aQualityScoresconsecutively

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled a ASV scan on a domain
  2. Reprofiled an account
  3. Transfer a merchant to Customer Care
  4. Scheduled a callback
  5. Revalidated an account expiring in 1month exact
  6. Validated an SAQ CV-T
  7. Validated only SAQ B-IP for one full day
  8. Validated an SAQ A using Pay by Link
  9. Assisted in a call using the translator service
  10. Validated an SAQ C
  11. Received 5 calls in one hour
  12. Received a perfect CSAT score of 5 for 2 weeks straight
  13. Took a call with merchant location in Arizona
  14. Completed compliance with a merchant located in Utah
  15. Completed compliance with a merchant MSP Board Date 5+ Years ago
  16. Received a call within the last 1 min of your shift
  17. Merchant stated that they do not have a laptop
  18. Validated a BofA terminal user
  19. Merchant emphasized great appreciation at end of call
  20. Assisted in scheduling a ASV Scan on an IP Address
  21. Received a call within the first 1 minute of your shift
  22. Validated a SAQ D-Hybrid
  23. Validated an account that expired exactly 2 weeks ago
  24. Scored a 100% on 2 a Quality Scores consecutively