Completedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived5 calls inone hourMerchantstated thatthey do nothave alaptopReceived aperfect CSATscore of 5 for2 weeksstraightAssisted in acall using thetranslatorserviceValidatedan SAQCCompletedcompliancewith amerchantlocated in UtahTransfer amerchant toCustomerCareReprofiledanaccountMerchantemphasizedgreatappreciationat end of callReceived acall withinthe first 1minute ofyour shift Took a callwithmerchantlocation inArizonaValidatedonly SAQB-IP forone full dayValidateda SAQD-HybridValidated anaccount thatexpiredexactly 2weeks agoValidateda BofAterminaluserValidatedan SAQCV-T Assisted inscheduling aASV Scanon an IPAddressValidatedan SAQ Ausing Payby Link Revalidatedan accountexpiring in1monthexactReceived acall withinthe last 1min of yourshiftScheduleda callbackScheduleda ASVscan on adomainScored a100% on 2QualityScoresconsecutivelyCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived5 calls inone hourMerchantstated thatthey do nothave alaptopReceived aperfect CSATscore of 5 for2 weeksstraightAssisted in acall using thetranslatorserviceValidatedan SAQCCompletedcompliancewith amerchantlocated in UtahTransfer amerchant toCustomerCareReprofiledanaccountMerchantemphasizedgreatappreciationat end of callReceived acall withinthe first 1minute ofyour shift Took a callwithmerchantlocation inArizonaValidatedonly SAQB-IP forone full dayValidateda SAQD-HybridValidated anaccount thatexpiredexactly 2weeks agoValidateda BofAterminaluserValidatedan SAQCV-T Assisted inscheduling aASV Scanon an IPAddressValidatedan SAQ Ausing Payby Link Revalidatedan accountexpiring in1monthexactReceived acall withinthe last 1min of yourshiftScheduleda callbackScheduleda ASVscan on adomainScored a100% on 2QualityScoresconsecutively

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed compliance with a merchant MSP Board Date 5+ Years ago
  2. Received 5 calls in one hour
  3. Merchant stated that they do not have a laptop
  4. Received a perfect CSAT score of 5 for 2 weeks straight
  5. Assisted in a call using the translator service
  6. Validated an SAQ C
  7. Completed compliance with a merchant located in Utah
  8. Transfer a merchant to Customer Care
  9. Reprofiled an account
  10. Merchant emphasized great appreciation at end of call
  11. Received a call within the first 1 minute of your shift
  12. Took a call with merchant location in Arizona
  13. Validated only SAQ B-IP for one full day
  14. Validated a SAQ D-Hybrid
  15. Validated an account that expired exactly 2 weeks ago
  16. Validated a BofA terminal user
  17. Validated an SAQ CV-T
  18. Assisted in scheduling a ASV Scan on an IP Address
  19. Validated an SAQ A using Pay by Link
  20. Revalidated an account expiring in 1month exact
  21. Received a call within the last 1 min of your shift
  22. Scheduled a callback
  23. Scheduled a ASV scan on a domain
  24. Scored a 100% on 2 Quality Scores consecutively