Scored a100% on 2QualityScoresconsecutivelyReceived acall withinthe first 1minute ofyour shift Validated anaccount thatexpiredexactly 2weeks agoReceived aperfect CSATscore of 5 for2 weeksstraightAssisted inscheduling aASV Scanon an IPAddressValidatedan SAQCScheduleda callbackScheduleda ASVscan on adomainAssisted in acall using thetranslatorserviceValidatedan SAQ Ausing Payby Link Validateda BofAterminaluserMerchantstated thatthey do nothave alaptopValidateda SAQD-HybridMerchantemphasizedgreatappreciationat end of callValidatedan SAQCV-T Received5 calls inone hourCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReprofiledanaccountRevalidatedan accountexpiring in1monthexactCompletedcompliancewith amerchantlocated in UtahReceived acall withinthe last 1min of yourshiftValidatedonly SAQB-IP forone full dayTransfer amerchant toCustomerCareTook a callwithmerchantlocation inArizonaScored a100% on 2QualityScoresconsecutivelyReceived acall withinthe first 1minute ofyour shift Validated anaccount thatexpiredexactly 2weeks agoReceived aperfect CSATscore of 5 for2 weeksstraightAssisted inscheduling aASV Scanon an IPAddressValidatedan SAQCScheduleda callbackScheduleda ASVscan on adomainAssisted in acall using thetranslatorserviceValidatedan SAQ Ausing Payby Link Validateda BofAterminaluserMerchantstated thatthey do nothave alaptopValidateda SAQD-HybridMerchantemphasizedgreatappreciationat end of callValidatedan SAQCV-T Received5 calls inone hourCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReprofiledanaccountRevalidatedan accountexpiring in1monthexactCompletedcompliancewith amerchantlocated in UtahReceived acall withinthe last 1min of yourshiftValidatedonly SAQB-IP forone full dayTransfer amerchant toCustomerCareTook a callwithmerchantlocation inArizona

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scored a 100% on 2 Quality Scores consecutively
  2. Received a call within the first 1 minute of your shift
  3. Validated an account that expired exactly 2 weeks ago
  4. Received a perfect CSAT score of 5 for 2 weeks straight
  5. Assisted in scheduling a ASV Scan on an IP Address
  6. Validated an SAQ C
  7. Scheduled a callback
  8. Scheduled a ASV scan on a domain
  9. Assisted in a call using the translator service
  10. Validated an SAQ A using Pay by Link
  11. Validated a BofA terminal user
  12. Merchant stated that they do not have a laptop
  13. Validated a SAQ D-Hybrid
  14. Merchant emphasized great appreciation at end of call
  15. Validated an SAQ CV-T
  16. Received 5 calls in one hour
  17. Completed compliance with a merchant MSP Board Date 5+ Years ago
  18. Reprofiled an account
  19. Revalidated an account expiring in 1month exact
  20. Completed compliance with a merchant located in Utah
  21. Received a call within the last 1 min of your shift
  22. Validated only SAQ B-IP for one full day
  23. Transfer a merchant to Customer Care
  24. Took a call with merchant location in Arizona