Transfer amerchant toCustomerCareCompletedcompliancewith amerchantlocated in UtahReceived acall withinthe first 1minute ofyour shift Revalidatedan accountexpiring in1monthexactAssisted in acall using thetranslatorserviceValidated anaccount thatexpiredexactly 2weeks agoScored a100% on 2QualityScoresconsecutivelyValidatedan SAQCV-T Received5 calls inone hourScheduleda ASVscan on adomainMerchantemphasizedgreatappreciationat end of callCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe last 1min of yourshiftReprofiledanaccountValidateda BofAterminaluserValidatedan SAQCValidateda SAQD-HybridValidatedonly SAQB-IP forone full dayMerchantstated thatthey do nothave alaptopValidatedan SAQ Ausing Payby Link Assisted inscheduling aASV Scanon an IPAddressTook a callwithmerchantlocation inArizonaReceived aperfect CSATscore of 5 for2 weeksstraightScheduleda callbackTransfer amerchant toCustomerCareCompletedcompliancewith amerchantlocated in UtahReceived acall withinthe first 1minute ofyour shift Revalidatedan accountexpiring in1monthexactAssisted in acall using thetranslatorserviceValidated anaccount thatexpiredexactly 2weeks agoScored a100% on 2QualityScoresconsecutivelyValidatedan SAQCV-T Received5 calls inone hourScheduleda ASVscan on adomainMerchantemphasizedgreatappreciationat end of callCompletedcompliancewith a merchantMSP BoardDate 5+ YearsagoReceived acall withinthe last 1min of yourshiftReprofiledanaccountValidateda BofAterminaluserValidatedan SAQCValidateda SAQD-HybridValidatedonly SAQB-IP forone full dayMerchantstated thatthey do nothave alaptopValidatedan SAQ Ausing Payby Link Assisted inscheduling aASV Scanon an IPAddressTook a callwithmerchantlocation inArizonaReceived aperfect CSATscore of 5 for2 weeksstraightScheduleda callback

ZeroRisk PCI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer a merchant to Customer Care
  2. Completed compliance with a merchant located in Utah
  3. Received a call within the first 1 minute of your shift
  4. Revalidated an account expiring in 1month exact
  5. Assisted in a call using the translator service
  6. Validated an account that expired exactly 2 weeks ago
  7. Scored a 100% on 2 Quality Scores consecutively
  8. Validated an SAQ CV-T
  9. Received 5 calls in one hour
  10. Scheduled a ASV scan on a domain
  11. Merchant emphasized great appreciation at end of call
  12. Completed compliance with a merchant MSP Board Date 5+ Years ago
  13. Received a call within the last 1 min of your shift
  14. Reprofiled an account
  15. Validated a BofA terminal user
  16. Validated an SAQ C
  17. Validated a SAQ D-Hybrid
  18. Validated only SAQ B-IP for one full day
  19. Merchant stated that they do not have a laptop
  20. Validated an SAQ A using Pay by Link
  21. Assisted in scheduling a ASV Scan on an IP Address
  22. Took a call with merchant location in Arizona
  23. Received a perfect CSAT score of 5 for 2 weeks straight
  24. Scheduled a callback