Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. The PH/clinic said my name wrong
2. I processed a duplicate policy/claim
3. I gave someone in Care a compliment
4. I cleaned out the email inbox
5. I transferred a call to ACA / CLA
6. I found an agent enrolled the incorrect policy
7. I sent an email to a customer
8. I assist a customer with a claim question
9. My computer forced restarted on me
10. I assigned additional claims to myself
11. I assisted a customer with a claim payment
12. I helped a coworker
13. I received appreciation by a customer/ agent / clinic
14. I processed a claim
15. I sent an emoji/gif in a Teams Chat
16. I split out a claim
17. I processed a medical review
18. I closed/completed a task
19. I assisted in Password Reset
20. I processed a reimbursement request
21. I left a Note on a policy / claim page
22. I processed a cancellation
23. I asked a question in a Teams Chat
24. I sent in an IT ticket
25. I processed a policy / claim/ MRR with a pet named after food / animal / human
26. I processed a Renewal task
27. I sent a chatter on a policy or claim
28. I annoyed a veterinarian clinic for records
29. I processed a Dunning task
30. I started a claim from an email
31. I processed a policy / claim / MRR that has the same name as me
32. I sent an agent tattle
33. I received / processed a fax
34. I deciphered handwritten clinic notes on my own!
35. I answered an email