Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I left a Note on a policy / claim page
2. My computer forced restarted on me
3. I sent an email to a customer
4. I received appreciation by a customer/ agent / clinic
5. I started a claim from an email
6. The PH/clinic said my name wrong
7. I received / processed a fax
8. I assisted a customer with a claim payment
9. I deciphered handwritten clinic notes on my own!
10. I annoyed a veterinarian clinic for records
11. I sent a chatter on a policy or claim
12. I processed a medical review
13. I sent an agent tattle
14. I sent in an IT ticket
15. I helped a coworker
16. I assist a customer with a claim question
17. I processed a claim
18. I processed a duplicate policy/claim
19. I split out a claim
20. I processed a Dunning task
21. I processed a Renewal task
22. I processed a reimbursement request
23. I processed a cancellation
24. I assigned additional claims to myself
25. I sent an emoji/gif in a Teams Chat
26. I processed a policy / claim / MRR that has the same name as me
27. I gave someone in Care a compliment
28. I assisted in Password Reset
29. I closed/completed a task
30. I processed a policy / claim/ MRR with a pet named after food / animal / human
31. I found an agent enrolled the incorrect policy
32. I asked a question in a Teams Chat
33. I answered an email
34. I transferred a call to ACA / CLA
35. I cleaned out the email inbox