Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I received / processed a fax
2. I sent a chatter on a policy or claim
3. I left a Note on a policy / claim page
4. I deciphered handwritten clinic notes on my own!
5. I transferred a call to ACA / CLA
6. I annoyed a veterinarian clinic for records
7. I sent an email to a customer
8. I processed a medical review
9. I gave someone in Care a compliment
10. I split out a claim
11. I answered an email
12. I helped a coworker
13. I processed a cancellation
14. I cleaned out the email inbox
15. I processed a Dunning task
16. I processed a duplicate policy/claim
17. I processed a policy / claim / MRR that has the same name as me
18. I closed/completed a task
19. I found an agent enrolled the incorrect policy
20. I assist a customer with a claim question
21. My computer forced restarted on me
22. The PH/clinic said my name wrong
23. I assisted a customer with a claim payment
24. I started a claim from an email
25. I processed a policy / claim/ MRR with a pet named after food / animal / human
26. I sent in an IT ticket
27. I sent an emoji/gif in a Teams Chat
28. I assigned additional claims to myself
29. I received appreciation by a customer/ agent / clinic
30. I processed a claim
31. I assisted in Password Reset
32. I asked a question in a Teams Chat
33. I sent an agent tattle
34. I processed a reimbursement request
35. I processed a Renewal task