Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I processed a medical review
2. The PH/clinic said my name wrong
3. I sent a chatter on a policy or claim
4. I assisted a customer with a claim payment
5. I processed a claim
6. I sent an agent tattle
7. I closed/completed a task
8. I processed a Dunning task
9. I started a claim from an email
10. I assigned additional claims to myself
11. I left a Note on a policy / claim page
12. I sent in an IT ticket
13. I processed a reimbursement request
14. My computer forced restarted on me
15. I asked a question in a Teams Chat
16. I processed a cancellation
17. I transferred a call to ACA / CLA
18. I received appreciation by a customer/ agent / clinic
19. I sent an email to a customer
20. I processed a duplicate policy/claim
21. I found an agent enrolled the incorrect policy
22. I assisted in Password Reset
23. I split out a claim
24. I gave someone in Care a compliment
25. I helped a coworker
26. I received / processed a fax
27. I deciphered handwritten clinic notes on my own!
28. I assist a customer with a claim question
29. I sent an emoji/gif in a Teams Chat
30. I answered an email
31. I cleaned out the email inbox
32. I processed a Renewal task
33. I processed a policy / claim/ MRR with a pet named after food / animal / human
34. I processed a policy / claim / MRR that has the same name as me
35. I annoyed a veterinarian clinic for records