I processed areimbursementrequestIprocesseda DunningtaskThePH/clinicsaid myname wrongI received/processeda faxI assistedinPasswordResetMy computerforcedrestarted onmeI sent anemoji/gif ina TeamsChatI sentin an ITticketI receivedappreciationby acustomer/agent / clinicI cleanedout theemailinboxI sent anagenttattleIclosed/completeda taskI asked aquestionin a TeamsChatI processeda duplicatepolicy/claimI processed apolicy / claim/MRR with a petnamed afterfood / animal /humanIprocesseda RenewaltaskI splitout aclaimIprocesseda claimI found anagentenrolled theincorrectpolicyI helpedacoworkerI gavesomeone inCare acomplimentI sent achatter ona policy orclaimI assignedadditionalclaims tomyselfI sent anemail to acustomerItransferreda call toACA / CLAIprocesseda medicalreviewI processedacancellationI assisted acustomerwith a claimpaymentI assist acustomerwith a claimquestionI left aNote on apolicy /claim pageIansweredan emailI annoyed aveterinarianclinic forrecordsI started aclaim froman emailI decipheredhandwrittenclinic noteson my own!I processed apolicy / claim/ MRR thathas the samename as meI processed areimbursementrequestIprocesseda DunningtaskThePH/clinicsaid myname wrongI received/processeda faxI assistedinPasswordResetMy computerforcedrestarted onmeI sent anemoji/gif ina TeamsChatI sentin an ITticketI receivedappreciationby acustomer/agent / clinicI cleanedout theemailinboxI sent anagenttattleIclosed/completeda taskI asked aquestionin a TeamsChatI processeda duplicatepolicy/claimI processed apolicy / claim/MRR with a petnamed afterfood / animal /humanIprocesseda RenewaltaskI splitout aclaimIprocesseda claimI found anagentenrolled theincorrectpolicyI helpedacoworkerI gavesomeone inCare acomplimentI sent achatter ona policy orclaimI assignedadditionalclaims tomyselfI sent anemail to acustomerItransferreda call toACA / CLAIprocesseda medicalreviewI processedacancellationI assisted acustomerwith a claimpaymentI assist acustomerwith a claimquestionI left aNote on apolicy /claim pageIansweredan emailI annoyed aveterinarianclinic forrecordsI started aclaim froman emailI decipheredhandwrittenclinic noteson my own!I processed apolicy / claim/ MRR thathas the samename as me

Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I processed a reimbursement request
  2. I processed a Dunning task
  3. The PH/clinic said my name wrong
  4. I received / processed a fax
  5. I assisted in Password Reset
  6. My computer forced restarted on me
  7. I sent an emoji/gif in a Teams Chat
  8. I sent in an IT ticket
  9. I received appreciation by a customer/ agent / clinic
  10. I cleaned out the email inbox
  11. I sent an agent tattle
  12. I closed/completed a task
  13. I asked a question in a Teams Chat
  14. I processed a duplicate policy/claim
  15. I processed a policy / claim/ MRR with a pet named after food / animal / human
  16. I processed a Renewal task
  17. I split out a claim
  18. I processed a claim
  19. I found an agent enrolled the incorrect policy
  20. I helped a coworker
  21. I gave someone in Care a compliment
  22. I sent a chatter on a policy or claim
  23. I assigned additional claims to myself
  24. I sent an email to a customer
  25. I transferred a call to ACA / CLA
  26. I processed a medical review
  27. I processed a cancellation
  28. I assisted a customer with a claim payment
  29. I assist a customer with a claim question
  30. I left a Note on a policy / claim page
  31. I answered an email
  32. I annoyed a veterinarian clinic for records
  33. I started a claim from an email
  34. I deciphered handwritten clinic notes on my own!
  35. I processed a policy / claim / MRR that has the same name as me