I annoyed aveterinarianclinic forrecordsIclosed/completeda taskI sent achatter ona policy orclaimI assignedadditionalclaims tomyselfI started aclaim froman emailI gavesomeone inCare acomplimentI processedacancellationI decipheredhandwrittenclinic noteson my own!Iprocesseda RenewaltaskI left aNote on apolicy /claim pageI cleanedout theemailinboxI assistedinPasswordResetI receivedappreciationby acustomer/agent / clinicI sent anemail to acustomerMy computerforcedrestarted onmeI sentin an ITticketI helpedacoworkerIprocesseda claimI processed apolicy / claim/MRR with a petnamed afterfood / animal /humanI received/processeda faxI sent anemoji/gif ina TeamsChatThePH/clinicsaid myname wrongIprocesseda DunningtaskI found anagentenrolled theincorrectpolicyI asked aquestionin a TeamsChatI sent anagenttattleI processed apolicy / claim/ MRR thathas the samename as meI processed areimbursementrequestI processeda duplicatepolicy/claimItransferreda call toACA / CLAIprocesseda medicalreviewI splitout aclaimI assisted acustomerwith a claimpaymentIansweredan emailI assist acustomerwith a claimquestionI annoyed aveterinarianclinic forrecordsIclosed/completeda taskI sent achatter ona policy orclaimI assignedadditionalclaims tomyselfI started aclaim froman emailI gavesomeone inCare acomplimentI processedacancellationI decipheredhandwrittenclinic noteson my own!Iprocesseda RenewaltaskI left aNote on apolicy /claim pageI cleanedout theemailinboxI assistedinPasswordResetI receivedappreciationby acustomer/agent / clinicI sent anemail to acustomerMy computerforcedrestarted onmeI sentin an ITticketI helpedacoworkerIprocesseda claimI processed apolicy / claim/MRR with a petnamed afterfood / animal /humanI received/processeda faxI sent anemoji/gif ina TeamsChatThePH/clinicsaid myname wrongIprocesseda DunningtaskI found anagentenrolled theincorrectpolicyI asked aquestionin a TeamsChatI sent anagenttattleI processed apolicy / claim/ MRR thathas the samename as meI processed areimbursementrequestI processeda duplicatepolicy/claimItransferreda call toACA / CLAIprocesseda medicalreviewI splitout aclaimI assisted acustomerwith a claimpaymentIansweredan emailI assist acustomerwith a claimquestion

Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I annoyed a veterinarian clinic for records
  2. I closed/completed a task
  3. I sent a chatter on a policy or claim
  4. I assigned additional claims to myself
  5. I started a claim from an email
  6. I gave someone in Care a compliment
  7. I processed a cancellation
  8. I deciphered handwritten clinic notes on my own!
  9. I processed a Renewal task
  10. I left a Note on a policy / claim page
  11. I cleaned out the email inbox
  12. I assisted in Password Reset
  13. I received appreciation by a customer/ agent / clinic
  14. I sent an email to a customer
  15. My computer forced restarted on me
  16. I sent in an IT ticket
  17. I helped a coworker
  18. I processed a claim
  19. I processed a policy / claim/ MRR with a pet named after food / animal / human
  20. I received / processed a fax
  21. I sent an emoji/gif in a Teams Chat
  22. The PH/clinic said my name wrong
  23. I processed a Dunning task
  24. I found an agent enrolled the incorrect policy
  25. I asked a question in a Teams Chat
  26. I sent an agent tattle
  27. I processed a policy / claim / MRR that has the same name as me
  28. I processed a reimbursement request
  29. I processed a duplicate policy/claim
  30. I transferred a call to ACA / CLA
  31. I processed a medical review
  32. I split out a claim
  33. I assisted a customer with a claim payment
  34. I answered an email
  35. I assist a customer with a claim question