Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I sent in an IT ticket
2. I received / processed a fax
3. I transferred a call to ACA / CLA
4. I started a claim from an email
5. I closed/completed a task
6. I assist a customer with a claim question
7. I gave someone in Care a compliment
8. I processed a Renewal task
9. I helped a coworker
10. I received appreciation by a customer/ agent / clinic
11. I processed a claim
12. I assisted a customer with a claim payment
13. I cleaned out the email inbox
14. I processed a policy / claim/ MRR with a pet named after food / animal / human
15. I processed a duplicate policy/claim
16. I sent a chatter on a policy or claim
17. I found an agent enrolled the incorrect policy
18. I split out a claim
19. I left a Note on a policy / claim page
20. My computer forced restarted on me
21. I processed a policy / claim / MRR that has the same name as me
22. I sent an agent tattle
23. I answered an email
24. I processed a reimbursement request
25. I assisted in Password Reset
26. The PH/clinic said my name wrong
27. I processed a cancellation
28. I assigned additional claims to myself
29. I sent an email to a customer
30. I asked a question in a Teams Chat
31. I processed a Dunning task
32. I processed a medical review
33. I sent an emoji/gif in a Teams Chat
34. I deciphered handwritten clinic notes on my own!
35. I annoyed a veterinarian clinic for records