Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I assisted in Password Reset
2. I processed a duplicate policy/claim
3. I split out a claim
4. I sent in an IT ticket
5. I cleaned out the email inbox
6. I sent a chatter on a policy or claim
7. I closed/completed a task
8. The PH/clinic said my name wrong
9. I received appreciation by a customer/ agent / clinic
10. I processed a cancellation
11. I answered an email
12. I processed a reimbursement request
13. I assisted a customer with a claim payment
14. I transferred a call to ACA / CLA
15. I processed a medical review
16. My computer forced restarted on me
17. I sent an agent tattle
18. I received / processed a fax
19. I found an agent enrolled the incorrect policy
20. I assigned additional claims to myself
21. I processed a policy / claim / MRR that has the same name as me
22. I assist a customer with a claim question
23. I annoyed a veterinarian clinic for records
24. I processed a policy / claim/ MRR with a pet named after food / animal / human
25. I gave someone in Care a compliment
26. I processed a Dunning task
27. I helped a coworker
28. I left a Note on a policy / claim page
29. I sent an email to a customer
30. I sent an emoji/gif in a Teams Chat
31. I asked a question in a Teams Chat
32. I processed a claim
33. I started a claim from an email
34. I deciphered handwritten clinic notes on my own!
35. I processed a Renewal task