Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I sent a chatter on a policy or claim
2. I processed a policy / claim / MRR that has the same name as me
3. I assist a customer with a claim question
4. I sent in an IT ticket
5. I found an agent enrolled the incorrect policy
6. I processed a Dunning task
7. I sent an email to a customer
8. I sent an emoji/gif in a Teams Chat
9. I closed/completed a task
10. I received / processed a fax
11. I processed a claim
12. I assisted in Password Reset
13. I processed a reimbursement request
14. I assigned additional claims to myself
15. I deciphered handwritten clinic notes on my own!
16. I asked a question in a Teams Chat
17. I processed a Renewal task
18. I annoyed a veterinarian clinic for records
19. I transferred a call to ACA / CLA
20. I processed a policy / claim/ MRR with a pet named after food / animal / human
21. The PH/clinic said my name wrong
22. I split out a claim
23. I answered an email
24. I helped a coworker
25. I cleaned out the email inbox
26. I assisted a customer with a claim payment
27. I processed a duplicate policy/claim
28. My computer forced restarted on me
29. I started a claim from an email
30. I left a Note on a policy / claim page
31. I processed a cancellation
32. I sent an agent tattle
33. I received appreciation by a customer/ agent / clinic
34. I gave someone in Care a compliment
35. I processed a medical review