Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I processed a policy / claim/ MRR with a pet named after food / animal / human
2. My computer forced restarted on me
3. I split out a claim
4. I annoyed a veterinarian clinic for records
5. I received appreciation by a customer/ agent / clinic
6. I helped a coworker
7. I processed a cancellation
8. I closed/completed a task
9. I answered an email
10. I sent an email to a customer
11. I started a claim from an email
12. I asked a question in a Teams Chat
13. I cleaned out the email inbox
14. I left a Note on a policy / claim page
15. I sent in an IT ticket
16. I processed a policy / claim / MRR that has the same name as me
17. I assigned additional claims to myself
18. I processed a claim
19. I processed a medical review
20. I assisted a customer with a claim payment
21. I processed a reimbursement request
22. I assist a customer with a claim question
23. I sent an emoji/gif in a Teams Chat
24. I sent a chatter on a policy or claim
25. I processed a Renewal task
26. I sent an agent tattle
27. I transferred a call to ACA / CLA
28. I found an agent enrolled the incorrect policy
29. I gave someone in Care a compliment
30. I deciphered handwritten clinic notes on my own!
31. I assisted in Password Reset
32. The PH/clinic said my name wrong
33. I processed a duplicate policy/claim
34. I received / processed a fax
35. I processed a Dunning task