Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I processed a Renewal task
2. I processed a duplicate policy/claim
3. I received appreciation by a customer/ agent / clinic
4. I assisted in Password Reset
5. I sent an email to a customer
6. I sent an emoji/gif in a Teams Chat
7. I transferred a call to ACA / CLA
8. I processed a Dunning task
9. I annoyed a veterinarian clinic for records
10. I started a claim from an email
11. I asked a question in a Teams Chat
12. I processed a cancellation
13. I assist a customer with a claim question
14. I processed a policy / claim/ MRR with a pet named after food / animal / human
15. I processed a claim
16. I closed/completed a task
17. I sent in an IT ticket
18. I gave someone in Care a compliment
19. I processed a medical review
20. I processed a policy / claim / MRR that has the same name as me
21. I deciphered handwritten clinic notes on my own!
22. I sent a chatter on a policy or claim
23. I assigned additional claims to myself
24. I found an agent enrolled the incorrect policy
25. The PH/clinic said my name wrong
26. I split out a claim
27. I answered an email
28. I helped a coworker
29. I processed a reimbursement request
30. I cleaned out the email inbox
31. I left a Note on a policy / claim page
32. I sent an agent tattle
33. I assisted a customer with a claim payment
34. I received / processed a fax
35. My computer forced restarted on me