Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I processed a reimbursement request
2. I sent a chatter on a policy or claim
3. I gave someone in Care a compliment
4. I asked a question in a Teams Chat
5. I deciphered handwritten clinic notes on my own!
6. I assigned additional claims to myself
7. I annoyed a veterinarian clinic for records
8. I processed a cancellation
9. I processed a policy / claim / MRR that has the same name as me
10. I processed a medical review
11. I received appreciation by a customer/ agent / clinic
12. I transferred a call to ACA / CLA
13. I answered an email
14. I processed a claim
15. I sent an agent tattle
16. I assist a customer with a claim question
17. I processed a duplicate policy/claim
18. I closed/completed a task
19. The PH/clinic said my name wrong
20. I processed a Renewal task
21. I helped a coworker
22. I cleaned out the email inbox
23. I left a Note on a policy / claim page
24. I started a claim from an email
25. I sent an email to a customer
26. I split out a claim
27. I sent in an IT ticket
28. I found an agent enrolled the incorrect policy
29. My computer forced restarted on me
30. I assisted in Password Reset
31. I processed a policy / claim/ MRR with a pet named after food / animal / human
32. I received / processed a fax
33. I sent an emoji/gif in a Teams Chat
34. I processed a Dunning task
35. I assisted a customer with a claim payment