Iclosed/completeda taskI helpedacoworkerI processed apolicy / claim/MRR with a petnamed afterfood / animal /humanI asked aquestionin a TeamsChatI assisted acustomerwith a claimpaymentItransferreda call toACA / CLAI started aclaim froman emailI received/processeda faxIprocesseda claimI receivedappreciationby acustomer/agent / clinicI decipheredhandwrittenclinic noteson my own!I assignedadditionalclaims tomyselfI processed apolicy / claim/ MRR thathas the samename as meI sent achatter ona policy orclaimI processed areimbursementrequestI assistedinPasswordResetI processedacancellationI left aNote on apolicy /claim pageThePH/clinicsaid myname wrongI processeda duplicatepolicy/claimMy computerforcedrestarted onmeI sent anemoji/gif ina TeamsChatIprocesseda DunningtaskI splitout aclaimIprocesseda RenewaltaskI sent anagenttattleI sentin an ITticketIprocesseda medicalreviewIansweredan emailI found anagentenrolled theincorrectpolicyI assist acustomerwith a claimquestionI sent anemail to acustomerI annoyed aveterinarianclinic forrecordsI cleanedout theemailinboxI gavesomeone inCare acomplimentIclosed/completeda taskI helpedacoworkerI processed apolicy / claim/MRR with a petnamed afterfood / animal /humanI asked aquestionin a TeamsChatI assisted acustomerwith a claimpaymentItransferreda call toACA / CLAI started aclaim froman emailI received/processeda faxIprocesseda claimI receivedappreciationby acustomer/agent / clinicI decipheredhandwrittenclinic noteson my own!I assignedadditionalclaims tomyselfI processed apolicy / claim/ MRR thathas the samename as meI sent achatter ona policy orclaimI processed areimbursementrequestI assistedinPasswordResetI processedacancellationI left aNote on apolicy /claim pageThePH/clinicsaid myname wrongI processeda duplicatepolicy/claimMy computerforcedrestarted onmeI sent anemoji/gif ina TeamsChatIprocesseda DunningtaskI splitout aclaimIprocesseda RenewaltaskI sent anagenttattleI sentin an ITticketIprocesseda medicalreviewIansweredan emailI found anagentenrolled theincorrectpolicyI assist acustomerwith a claimquestionI sent anemail to acustomerI annoyed aveterinarianclinic forrecordsI cleanedout theemailinboxI gavesomeone inCare acompliment

Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I closed/completed a task
  2. I helped a coworker
  3. I processed a policy / claim/ MRR with a pet named after food / animal / human
  4. I asked a question in a Teams Chat
  5. I assisted a customer with a claim payment
  6. I transferred a call to ACA / CLA
  7. I started a claim from an email
  8. I received / processed a fax
  9. I processed a claim
  10. I received appreciation by a customer/ agent / clinic
  11. I deciphered handwritten clinic notes on my own!
  12. I assigned additional claims to myself
  13. I processed a policy / claim / MRR that has the same name as me
  14. I sent a chatter on a policy or claim
  15. I processed a reimbursement request
  16. I assisted in Password Reset
  17. I processed a cancellation
  18. I left a Note on a policy / claim page
  19. The PH/clinic said my name wrong
  20. I processed a duplicate policy/claim
  21. My computer forced restarted on me
  22. I sent an emoji/gif in a Teams Chat
  23. I processed a Dunning task
  24. I split out a claim
  25. I processed a Renewal task
  26. I sent an agent tattle
  27. I sent in an IT ticket
  28. I processed a medical review
  29. I answered an email
  30. I found an agent enrolled the incorrect policy
  31. I assist a customer with a claim question
  32. I sent an email to a customer
  33. I annoyed a veterinarian clinic for records
  34. I cleaned out the email inbox
  35. I gave someone in Care a compliment