Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I processed a duplicate policy/claim
2. I processed a cancellation
3. My computer forced restarted on me
4. I transferred a call to ACA / CLA
5. I assisted in Password Reset
6. I gave someone in Care a compliment
7. I found an agent enrolled the incorrect policy
8. I sent an agent tattle
9. The PH/clinic said my name wrong
10. I sent an email to a customer
11. I processed a claim
12. I received appreciation by a customer/ agent / clinic
13. I processed a medical review
14. I split out a claim
15. I deciphered handwritten clinic notes on my own!
16. I assist a customer with a claim question
17. I assisted a customer with a claim payment
18. I processed a policy / claim / MRR that has the same name as me
19. I cleaned out the email inbox
20. I processed a Dunning task
21. I annoyed a veterinarian clinic for records
22. I received / processed a fax
23. I helped a coworker
24. I closed/completed a task
25. I sent a chatter on a policy or claim
26. I answered an email
27. I processed a policy / claim/ MRR with a pet named after food / animal / human
28. I started a claim from an email
29. I assigned additional claims to myself
30. I sent an emoji/gif in a Teams Chat
31. I left a Note on a policy / claim page
32. I sent in an IT ticket
33. I processed a reimbursement request
34. I asked a question in a Teams Chat
35. I processed a Renewal task