Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I sent in an IT ticket
2. I received appreciation by a customer/ agent / clinic
3. My computer forced restarted on me
4. I assisted in Password Reset
5. I sent an agent tattle
6. I sent a chatter on a policy or claim
7. I processed a Renewal task
8. I processed a medical review
9. I transferred a call to ACA / CLA
10. I sent an email to a customer
11. I assigned additional claims to myself
12. I processed a claim
13. I annoyed a veterinarian clinic for records
14. I processed a policy / claim/ MRR with a pet named after food / animal / human
15. I sent an emoji/gif in a Teams Chat
16. I closed/completed a task
17. I deciphered handwritten clinic notes on my own!
18. I processed a reimbursement request
19. I left a Note on a policy / claim page
20. I assisted a customer with a claim payment
21. I cleaned out the email inbox
22. I answered an email
23. I processed a policy / claim / MRR that has the same name as me
24. I split out a claim
25. I found an agent enrolled the incorrect policy
26. I started a claim from an email
27. I processed a Dunning task
28. I asked a question in a Teams Chat
29. I processed a cancellation
30. I assist a customer with a claim question
31. The PH/clinic said my name wrong
32. I processed a duplicate policy/claim
33. I helped a coworker
34. I received / processed a fax
35. I gave someone in Care a compliment