Service Squares Showdown - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I found an agent enrolled the incorrect policy
2. I processed a cancellation
3. I split out a claim
4. I received appreciation by a customer/ agent / clinic
5. I processed a policy / claim/ MRR with a pet named after food / animal / human
6. The PH/clinic said my name wrong
7. I left a Note on a policy / claim page
8. I processed a claim
9. I answered an email
10. I sent an emoji/gif in a Teams Chat
11. I gave someone in Care a compliment
12. I asked a question in a Teams Chat
13. I processed a Renewal task
14. I closed/completed a task
15. I assisted in Password Reset
16. I sent an agent tattle
17. I assisted a customer with a claim payment
18. I processed a medical review
19. I transferred a call to ACA / CLA
20. I processed a duplicate policy/claim
21. I assigned additional claims to myself
22. I assist a customer with a claim question
23. I sent in an IT ticket
24. I cleaned out the email inbox
25. I processed a Dunning task
26. My computer forced restarted on me
27. I sent an email to a customer
28. I helped a coworker
29. I annoyed a veterinarian clinic for records
30. I received / processed a fax
31. I deciphered handwritten clinic notes on my own!
32. I processed a policy / claim / MRR that has the same name as me
33. I started a claim from an email
34. I processed a reimbursement request
35. I sent a chatter on a policy or claim