ScreenFrozenAdminAccessneededIt wasworkingearlierBluescreenof deathGave lanenumberinstead ofregisternumberComputerhasn't beenrebooted inmore than30 daysSlowcomputercomplaintCalled fordifferentdepartmentMonitorpluggedinto wrongport"thatdidn'tchangeanything""I forgot mypassword,can youreset it"caller askedfor someoneelse besidesyou.Have youturned itoff andon?"it justdisappeared"Called forsomethingother thanan IT issueCan youinstall thisfor mePrinterJamcalledaboutphishingemailTheWIFI isdownI can't getmy VPNto workTrying toget an oldregisterupdatedForgot tosave work,can yourecover it?Called tofollow up onsubmittedticketUpdateDriverScreenFrozenAdminAccessneededIt wasworkingearlierBluescreenof deathGave lanenumberinstead ofregisternumberComputerhasn't beenrebooted inmore than30 daysSlowcomputercomplaintCalled fordifferentdepartmentMonitorpluggedinto wrongport"thatdidn'tchangeanything""I forgot mypassword,can youreset it"caller askedfor someoneelse besidesyou.Have youturned itoff andon?"it justdisappeared"Called forsomethingother thanan IT issueCan youinstall thisfor mePrinterJamcalledaboutphishingemailTheWIFI isdownI can't getmy VPNto workTrying toget an oldregisterupdatedForgot tosave work,can yourecover it?Called tofollow up onsubmittedticketUpdateDriver

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Screen Frozen
  2. Admin Access needed
  3. It was working earlier
  4. Blue screen of death
  5. Gave lane number instead of register number
  6. Computer hasn't been rebooted in more than 30 days
  7. Slow computer complaint
  8. Called for different department
  9. Monitor plugged into wrong port
  10. "that didn't change anything"
  11. "I forgot my password, can you reset it"
  12. caller asked for someone else besides you.
  13. Have you turned it off and on?
  14. "it just disappeared"
  15. Called for something other than an IT issue
  16. Can you install this for me
  17. Printer Jam
  18. called about phishing email
  19. The WIFI is down
  20. I can't get my VPN to work
  21. Trying to get an old register updated
  22. Forgot to save work, can you recover it?
  23. Called to follow up on submitted ticket
  24. Update Driver