"it justdisappeared"Called tofollow up onsubmittedticketIt wasworkingearlierComputerhasn't beenrebooted inmore than30 daysMonitorpluggedinto wrongportCalled fordifferentdepartment"thatdidn'tchangeanything"Forgot tosave work,can yourecover it?ScreenFrozenI can't getmy VPNto workcalledaboutphishingemailAdminAccessneededTrying toget an oldregisterupdatedCalled forsomethingother thanan IT issueTheWIFI isdownUpdateDriverGave lanenumberinstead ofregisternumberHave youturned itoff andon?SlowcomputercomplaintPrinterJamCan youinstall thisfor me"I forgot mypassword,can youreset it"caller askedfor someoneelse besidesyou.Bluescreenof death"it justdisappeared"Called tofollow up onsubmittedticketIt wasworkingearlierComputerhasn't beenrebooted inmore than30 daysMonitorpluggedinto wrongportCalled fordifferentdepartment"thatdidn'tchangeanything"Forgot tosave work,can yourecover it?ScreenFrozenI can't getmy VPNto workcalledaboutphishingemailAdminAccessneededTrying toget an oldregisterupdatedCalled forsomethingother thanan IT issueTheWIFI isdownUpdateDriverGave lanenumberinstead ofregisternumberHave youturned itoff andon?SlowcomputercomplaintPrinterJamCan youinstall thisfor me"I forgot mypassword,can youreset it"caller askedfor someoneelse besidesyou.Bluescreenof death

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "it just disappeared"
  2. Called to follow up on submitted ticket
  3. It was working earlier
  4. Computer hasn't been rebooted in more than 30 days
  5. Monitor plugged into wrong port
  6. Called for different department
  7. "that didn't change anything"
  8. Forgot to save work, can you recover it?
  9. Screen Frozen
  10. I can't get my VPN to work
  11. called about phishing email
  12. Admin Access needed
  13. Trying to get an old register updated
  14. Called for something other than an IT issue
  15. The WIFI is down
  16. Update Driver
  17. Gave lane number instead of register number
  18. Have you turned it off and on?
  19. Slow computer complaint
  20. Printer Jam
  21. Can you install this for me
  22. "I forgot my password, can you reset it"
  23. caller asked for someone else besides you.
  24. Blue screen of death