ScreenFrozenCalled tofollow up onsubmittedticketUpdateDriverTheWIFI isdownIt wasworkingearlier"it justdisappeared"Monitorpluggedinto wrongportComputerhasn't beenrebooted inmore than30 daysPrinterJamForgot tosave work,can yourecover it?Called forsomethingother thanan IT issuecaller askedfor someoneelse besidesyou."thatdidn'tchangeanything"Can youinstall thisfor meI can't getmy VPNto workTrying toget an oldregisterupdatedcalledaboutphishingemail"I forgot mypassword,can youreset it"AdminAccessneededBluescreenof deathGave lanenumberinstead ofregisternumberSlowcomputercomplaintCalled fordifferentdepartmentHave youturned itoff andon?ScreenFrozenCalled tofollow up onsubmittedticketUpdateDriverTheWIFI isdownIt wasworkingearlier"it justdisappeared"Monitorpluggedinto wrongportComputerhasn't beenrebooted inmore than30 daysPrinterJamForgot tosave work,can yourecover it?Called forsomethingother thanan IT issuecaller askedfor someoneelse besidesyou."thatdidn'tchangeanything"Can youinstall thisfor meI can't getmy VPNto workTrying toget an oldregisterupdatedcalledaboutphishingemail"I forgot mypassword,can youreset it"AdminAccessneededBluescreenof deathGave lanenumberinstead ofregisternumberSlowcomputercomplaintCalled fordifferentdepartmentHave youturned itoff andon?

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Screen Frozen
  2. Called to follow up on submitted ticket
  3. Update Driver
  4. The WIFI is down
  5. It was working earlier
  6. "it just disappeared"
  7. Monitor plugged into wrong port
  8. Computer hasn't been rebooted in more than 30 days
  9. Printer Jam
  10. Forgot to save work, can you recover it?
  11. Called for something other than an IT issue
  12. caller asked for someone else besides you.
  13. "that didn't change anything"
  14. Can you install this for me
  15. I can't get my VPN to work
  16. Trying to get an old register updated
  17. called about phishing email
  18. "I forgot my password, can you reset it"
  19. Admin Access needed
  20. Blue screen of death
  21. Gave lane number instead of register number
  22. Slow computer complaint
  23. Called for different department
  24. Have you turned it off and on?