It wasworkingearlierGave lanenumberinstead ofregisternumberCalled fordifferentdepartmentTrying toget an oldregisterupdated"I forgot mypassword,can youreset it""thatdidn'tchangeanything"TheWIFI isdownUpdateDriverComputerhasn't beenrebooted inmore than30 daysScreenFrozenHave youturned itoff andon?calledaboutphishingemailPrinterJamCalled tofollow up onsubmittedticketForgot tosave work,can yourecover it?Called forsomethingother thanan IT issueMonitorpluggedinto wrongport"it justdisappeared"AdminAccessneededcaller askedfor someoneelse besidesyou.SlowcomputercomplaintCan youinstall thisfor meBluescreenof deathI can't getmy VPNto workIt wasworkingearlierGave lanenumberinstead ofregisternumberCalled fordifferentdepartmentTrying toget an oldregisterupdated"I forgot mypassword,can youreset it""thatdidn'tchangeanything"TheWIFI isdownUpdateDriverComputerhasn't beenrebooted inmore than30 daysScreenFrozenHave youturned itoff andon?calledaboutphishingemailPrinterJamCalled tofollow up onsubmittedticketForgot tosave work,can yourecover it?Called forsomethingother thanan IT issueMonitorpluggedinto wrongport"it justdisappeared"AdminAccessneededcaller askedfor someoneelse besidesyou.SlowcomputercomplaintCan youinstall thisfor meBluescreenof deathI can't getmy VPNto work

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It was working earlier
  2. Gave lane number instead of register number
  3. Called for different department
  4. Trying to get an old register updated
  5. "I forgot my password, can you reset it"
  6. "that didn't change anything"
  7. The WIFI is down
  8. Update Driver
  9. Computer hasn't been rebooted in more than 30 days
  10. Screen Frozen
  11. Have you turned it off and on?
  12. called about phishing email
  13. Printer Jam
  14. Called to follow up on submitted ticket
  15. Forgot to save work, can you recover it?
  16. Called for something other than an IT issue
  17. Monitor plugged into wrong port
  18. "it just disappeared"
  19. Admin Access needed
  20. caller asked for someone else besides you.
  21. Slow computer complaint
  22. Can you install this for me
  23. Blue screen of death
  24. I can't get my VPN to work