Monitorpluggedinto wrongport"I forgot mypassword,can youreset it"Called fordifferentdepartmentI can't getmy VPNto workSlowcomputercomplaintCan youinstall thisfor me"thatdidn'tchangeanything""it justdisappeared"Gave lanenumberinstead ofregisternumberForgot tosave work,can yourecover it?PrinterJamScreenFrozenComputerhasn't beenrebooted inmore than30 daysAdminAccessneededcalledaboutphishingemailHave youturned itoff andon?Bluescreenof deathUpdateDriverTrying toget an oldregisterupdatedTheWIFI isdownIt wasworkingearliercaller askedfor someoneelse besidesyou.Called forsomethingother thanan IT issueCalled tofollow up onsubmittedticketMonitorpluggedinto wrongport"I forgot mypassword,can youreset it"Called fordifferentdepartmentI can't getmy VPNto workSlowcomputercomplaintCan youinstall thisfor me"thatdidn'tchangeanything""it justdisappeared"Gave lanenumberinstead ofregisternumberForgot tosave work,can yourecover it?PrinterJamScreenFrozenComputerhasn't beenrebooted inmore than30 daysAdminAccessneededcalledaboutphishingemailHave youturned itoff andon?Bluescreenof deathUpdateDriverTrying toget an oldregisterupdatedTheWIFI isdownIt wasworkingearliercaller askedfor someoneelse besidesyou.Called forsomethingother thanan IT issueCalled tofollow up onsubmittedticket

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Monitor plugged into wrong port
  2. "I forgot my password, can you reset it"
  3. Called for different department
  4. I can't get my VPN to work
  5. Slow computer complaint
  6. Can you install this for me
  7. "that didn't change anything"
  8. "it just disappeared"
  9. Gave lane number instead of register number
  10. Forgot to save work, can you recover it?
  11. Printer Jam
  12. Screen Frozen
  13. Computer hasn't been rebooted in more than 30 days
  14. Admin Access needed
  15. called about phishing email
  16. Have you turned it off and on?
  17. Blue screen of death
  18. Update Driver
  19. Trying to get an old register updated
  20. The WIFI is down
  21. It was working earlier
  22. caller asked for someone else besides you.
  23. Called for something other than an IT issue
  24. Called to follow up on submitted ticket