Computerhasn't beenrebooted inmore than30 daysMonitorpluggedinto wrongportScreenFrozenForgot tosave work,can yourecover it?"thatdidn'tchangeanything"Called forsomethingother thanan IT issuecalledaboutphishingemailCan youinstall thisfor meIt wasworkingearlier"it justdisappeared"TheWIFI isdownTrying toget an oldregisterupdatedGave lanenumberinstead ofregisternumber"I forgot mypassword,can youreset it"PrinterJamSlowcomputercomplaintCalled tofollow up onsubmittedticketHave youturned itoff andon?Called fordifferentdepartmentI can't getmy VPNto workUpdateDrivercaller askedfor someoneelse besidesyou.Bluescreenof deathAdminAccessneededComputerhasn't beenrebooted inmore than30 daysMonitorpluggedinto wrongportScreenFrozenForgot tosave work,can yourecover it?"thatdidn'tchangeanything"Called forsomethingother thanan IT issuecalledaboutphishingemailCan youinstall thisfor meIt wasworkingearlier"it justdisappeared"TheWIFI isdownTrying toget an oldregisterupdatedGave lanenumberinstead ofregisternumber"I forgot mypassword,can youreset it"PrinterJamSlowcomputercomplaintCalled tofollow up onsubmittedticketHave youturned itoff andon?Called fordifferentdepartmentI can't getmy VPNto workUpdateDrivercaller askedfor someoneelse besidesyou.Bluescreenof deathAdminAccessneeded

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Computer hasn't been rebooted in more than 30 days
  2. Monitor plugged into wrong port
  3. Screen Frozen
  4. Forgot to save work, can you recover it?
  5. "that didn't change anything"
  6. Called for something other than an IT issue
  7. called about phishing email
  8. Can you install this for me
  9. It was working earlier
  10. "it just disappeared"
  11. The WIFI is down
  12. Trying to get an old register updated
  13. Gave lane number instead of register number
  14. "I forgot my password, can you reset it"
  15. Printer Jam
  16. Slow computer complaint
  17. Called to follow up on submitted ticket
  18. Have you turned it off and on?
  19. Called for different department
  20. I can't get my VPN to work
  21. Update Driver
  22. caller asked for someone else besides you.
  23. Blue screen of death
  24. Admin Access needed