AdminAccessneededGave lanenumberinstead ofregisternumberUpdateDriverHave youturned itoff andon?calledaboutphishingemailPrinterJamIt wasworkingearlierComputerhasn't beenrebooted inmore than30 daysCalled tofollow up onsubmittedticket"I forgot mypassword,can youreset it"Called forsomethingother thanan IT issueI can't getmy VPNto workTrying toget an oldregisterupdatedCalled fordifferentdepartmentScreenFrozenForgot tosave work,can yourecover it?TheWIFI isdownBluescreenof death"it justdisappeared"caller askedfor someoneelse besidesyou."thatdidn'tchangeanything"SlowcomputercomplaintCan youinstall thisfor meMonitorpluggedinto wrongportAdminAccessneededGave lanenumberinstead ofregisternumberUpdateDriverHave youturned itoff andon?calledaboutphishingemailPrinterJamIt wasworkingearlierComputerhasn't beenrebooted inmore than30 daysCalled tofollow up onsubmittedticket"I forgot mypassword,can youreset it"Called forsomethingother thanan IT issueI can't getmy VPNto workTrying toget an oldregisterupdatedCalled fordifferentdepartmentScreenFrozenForgot tosave work,can yourecover it?TheWIFI isdownBluescreenof death"it justdisappeared"caller askedfor someoneelse besidesyou."thatdidn'tchangeanything"SlowcomputercomplaintCan youinstall thisfor meMonitorpluggedinto wrongport

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Admin Access needed
  2. Gave lane number instead of register number
  3. Update Driver
  4. Have you turned it off and on?
  5. called about phishing email
  6. Printer Jam
  7. It was working earlier
  8. Computer hasn't been rebooted in more than 30 days
  9. Called to follow up on submitted ticket
  10. "I forgot my password, can you reset it"
  11. Called for something other than an IT issue
  12. I can't get my VPN to work
  13. Trying to get an old register updated
  14. Called for different department
  15. Screen Frozen
  16. Forgot to save work, can you recover it?
  17. The WIFI is down
  18. Blue screen of death
  19. "it just disappeared"
  20. caller asked for someone else besides you.
  21. "that didn't change anything"
  22. Slow computer complaint
  23. Can you install this for me
  24. Monitor plugged into wrong port