Have youturned itoff andon?Trying toget an oldregisterupdatedComputerhasn't beenrebooted inmore than30 daysI can't getmy VPNto workcalledaboutphishingemailPrinterJamcaller askedfor someoneelse besidesyou.Bluescreenof death"it justdisappeared"AdminAccessneededSlowcomputercomplaintCan youinstall thisfor meScreenFrozenCalled forsomethingother thanan IT issueForgot tosave work,can yourecover it?"I forgot mypassword,can youreset it""thatdidn'tchangeanything"Monitorpluggedinto wrongportCalled fordifferentdepartmentGave lanenumberinstead ofregisternumberCalled tofollow up onsubmittedticketIt wasworkingearlierTheWIFI isdownUpdateDriverHave youturned itoff andon?Trying toget an oldregisterupdatedComputerhasn't beenrebooted inmore than30 daysI can't getmy VPNto workcalledaboutphishingemailPrinterJamcaller askedfor someoneelse besidesyou.Bluescreenof death"it justdisappeared"AdminAccessneededSlowcomputercomplaintCan youinstall thisfor meScreenFrozenCalled forsomethingother thanan IT issueForgot tosave work,can yourecover it?"I forgot mypassword,can youreset it""thatdidn'tchangeanything"Monitorpluggedinto wrongportCalled fordifferentdepartmentGave lanenumberinstead ofregisternumberCalled tofollow up onsubmittedticketIt wasworkingearlierTheWIFI isdownUpdateDriver

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have you turned it off and on?
  2. Trying to get an old register updated
  3. Computer hasn't been rebooted in more than 30 days
  4. I can't get my VPN to work
  5. called about phishing email
  6. Printer Jam
  7. caller asked for someone else besides you.
  8. Blue screen of death
  9. "it just disappeared"
  10. Admin Access needed
  11. Slow computer complaint
  12. Can you install this for me
  13. Screen Frozen
  14. Called for something other than an IT issue
  15. Forgot to save work, can you recover it?
  16. "I forgot my password, can you reset it"
  17. "that didn't change anything"
  18. Monitor plugged into wrong port
  19. Called for different department
  20. Gave lane number instead of register number
  21. Called to follow up on submitted ticket
  22. It was working earlier
  23. The WIFI is down
  24. Update Driver