caller askedfor someoneelse besidesyou.Bluescreenof deathUpdateDriver"it justdisappeared"SlowcomputercomplaintIt wasworkingearlierCan youinstall thisfor meAdminAccessneededGave lanenumberinstead ofregisternumberTheWIFI isdownI can't getmy VPNto workcalledaboutphishingemailCalled tofollow up onsubmittedticketCalled forsomethingother thanan IT issuePrinterJamComputerhasn't beenrebooted inmore than30 daysTrying toget an oldregisterupdated"I forgot mypassword,can youreset it"Called fordifferentdepartmentMonitorpluggedinto wrongport"thatdidn'tchangeanything"Forgot tosave work,can yourecover it?Have youturned itoff andon?ScreenFrozencaller askedfor someoneelse besidesyou.Bluescreenof deathUpdateDriver"it justdisappeared"SlowcomputercomplaintIt wasworkingearlierCan youinstall thisfor meAdminAccessneededGave lanenumberinstead ofregisternumberTheWIFI isdownI can't getmy VPNto workcalledaboutphishingemailCalled tofollow up onsubmittedticketCalled forsomethingother thanan IT issuePrinterJamComputerhasn't beenrebooted inmore than30 daysTrying toget an oldregisterupdated"I forgot mypassword,can youreset it"Called fordifferentdepartmentMonitorpluggedinto wrongport"thatdidn'tchangeanything"Forgot tosave work,can yourecover it?Have youturned itoff andon?ScreenFrozen

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller asked for someone else besides you.
  2. Blue screen of death
  3. Update Driver
  4. "it just disappeared"
  5. Slow computer complaint
  6. It was working earlier
  7. Can you install this for me
  8. Admin Access needed
  9. Gave lane number instead of register number
  10. The WIFI is down
  11. I can't get my VPN to work
  12. called about phishing email
  13. Called to follow up on submitted ticket
  14. Called for something other than an IT issue
  15. Printer Jam
  16. Computer hasn't been rebooted in more than 30 days
  17. Trying to get an old register updated
  18. "I forgot my password, can you reset it"
  19. Called for different department
  20. Monitor plugged into wrong port
  21. "that didn't change anything"
  22. Forgot to save work, can you recover it?
  23. Have you turned it off and on?
  24. Screen Frozen