Monitorpluggedinto wrongportCan youinstall thisfor meCalled forsomethingother thanan IT issue"I forgot mypassword,can youreset it"It wasworkingearlierI can't getmy VPNto workBluescreenof deathComputerhasn't beenrebooted inmore than30 days"it justdisappeared"Have youturned itoff andon?Called fordifferentdepartmentTrying toget an oldregisterupdatedSlowcomputercomplaintTheWIFI isdownUpdateDriverGave lanenumberinstead ofregisternumberAdminAccessneededPrinterJamcaller askedfor someoneelse besidesyou.calledaboutphishingemail"thatdidn'tchangeanything"Forgot tosave work,can yourecover it?Called tofollow up onsubmittedticketScreenFrozenMonitorpluggedinto wrongportCan youinstall thisfor meCalled forsomethingother thanan IT issue"I forgot mypassword,can youreset it"It wasworkingearlierI can't getmy VPNto workBluescreenof deathComputerhasn't beenrebooted inmore than30 days"it justdisappeared"Have youturned itoff andon?Called fordifferentdepartmentTrying toget an oldregisterupdatedSlowcomputercomplaintTheWIFI isdownUpdateDriverGave lanenumberinstead ofregisternumberAdminAccessneededPrinterJamcaller askedfor someoneelse besidesyou.calledaboutphishingemail"thatdidn'tchangeanything"Forgot tosave work,can yourecover it?Called tofollow up onsubmittedticketScreenFrozen

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Monitor plugged into wrong port
  2. Can you install this for me
  3. Called for something other than an IT issue
  4. "I forgot my password, can you reset it"
  5. It was working earlier
  6. I can't get my VPN to work
  7. Blue screen of death
  8. Computer hasn't been rebooted in more than 30 days
  9. "it just disappeared"
  10. Have you turned it off and on?
  11. Called for different department
  12. Trying to get an old register updated
  13. Slow computer complaint
  14. The WIFI is down
  15. Update Driver
  16. Gave lane number instead of register number
  17. Admin Access needed
  18. Printer Jam
  19. caller asked for someone else besides you.
  20. called about phishing email
  21. "that didn't change anything"
  22. Forgot to save work, can you recover it?
  23. Called to follow up on submitted ticket
  24. Screen Frozen