SlowcomputercomplaintScreenFrozenCalled tofollow up onsubmittedticketGave lanenumberinstead ofregisternumberI can't getmy VPNto workForgot tosave work,can yourecover it?caller askedfor someoneelse besidesyou."I forgot mypassword,can youreset it"Called fordifferentdepartmentcalledaboutphishingemailBluescreenof deathPrinterJamIt wasworkingearlierHave youturned itoff andon?"thatdidn'tchangeanything"Called forsomethingother thanan IT issueAdminAccessneeded"it justdisappeared"TheWIFI isdownMonitorpluggedinto wrongportCan youinstall thisfor meUpdateDriverComputerhasn't beenrebooted inmore than30 daysTrying toget an oldregisterupdatedSlowcomputercomplaintScreenFrozenCalled tofollow up onsubmittedticketGave lanenumberinstead ofregisternumberI can't getmy VPNto workForgot tosave work,can yourecover it?caller askedfor someoneelse besidesyou."I forgot mypassword,can youreset it"Called fordifferentdepartmentcalledaboutphishingemailBluescreenof deathPrinterJamIt wasworkingearlierHave youturned itoff andon?"thatdidn'tchangeanything"Called forsomethingother thanan IT issueAdminAccessneeded"it justdisappeared"TheWIFI isdownMonitorpluggedinto wrongportCan youinstall thisfor meUpdateDriverComputerhasn't beenrebooted inmore than30 daysTrying toget an oldregisterupdated

IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Slow computer complaint
  2. Screen Frozen
  3. Called to follow up on submitted ticket
  4. Gave lane number instead of register number
  5. I can't get my VPN to work
  6. Forgot to save work, can you recover it?
  7. caller asked for someone else besides you.
  8. "I forgot my password, can you reset it"
  9. Called for different department
  10. called about phishing email
  11. Blue screen of death
  12. Printer Jam
  13. It was working earlier
  14. Have you turned it off and on?
  15. "that didn't change anything"
  16. Called for something other than an IT issue
  17. Admin Access needed
  18. "it just disappeared"
  19. The WIFI is down
  20. Monitor plugged into wrong port
  21. Can you install this for me
  22. Update Driver
  23. Computer hasn't been rebooted in more than 30 days
  24. Trying to get an old register updated