CustomerThankedYouCustomerAsked forYourNameUsedKnowledgebasefor an AnswerCallback/RepeaterChatterAsked aQuestioninQuestionsAskedfor aDiscountTook a Call Chat longerThan 5MinutesA Call with Loudbackground Noise A Chatter Who KeepsResponding NotAllowing you toAnswerCustomersOrder wasSet forShippingPlaced CustomeronHold/UnresponsiveChatterCustomersOrder wasBOPISCustomerDidn't havethe OrderNumberTalkedabout theweatherGift CardQuestionTook a CallShorter Than 2Minutes Free ChatSpaceTransferred aCall Asked Chatterto Call inWebsiteComplaintStoreFeedbackTook 10Calls/ChatsYouThankedtheCustomerPaidwithSezzle Left aVoicemail/UnresponsiveChatterLeftVoicemail UnresponsiveChatterVerified theCustomer'sNameFirearmOrderUpdateCustomerThankedYouCustomerAsked forYourNameUsedKnowledgebasefor an AnswerCallback/RepeaterChatterAsked aQuestioninQuestionsAskedfor aDiscountTook a Call Chat longerThan 5MinutesA Call with Loudbackground Noise A Chatter Who KeepsResponding NotAllowing you toAnswerCustomersOrder wasSet forShippingPlaced CustomeronHold/UnresponsiveChatterCustomersOrder wasBOPISCustomerDidn't havethe OrderNumberTalkedabout theweatherGift CardQuestionTook a CallShorter Than 2Minutes Free ChatSpaceTransferred aCall Asked Chatterto Call inWebsiteComplaintStoreFeedbackTook 10Calls/ChatsYouThankedtheCustomerPaidwithSezzleLeft aVoicemail/UnresponsiveChatterLeftVoicemail UnresponsiveChatterVerified theCustomer'sNameFirearmOrderUpdate

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Thanked You
  2. Customer Asked for Your Name
  3. Used Knowledgebase for an Answer
  4. Callback/Repeater Chatter
  5. Asked a Question in Questions
  6. Asked for a Discount
  7. Took a Call Chat longer Than 5 Minutes
  8. A Call with Loud background Noise A Chatter Who Keeps Responding Not Allowing you to Answer
  9. Customers Order was Set for Shipping
  10. Placed Customer on Hold/Unresponsive Chatter
  11. Customers Order was BOPIS
  12. Customer Didn't have the Order Number
  13. Talked about the weather
  14. Gift Card Question
  15. Took a Call Shorter Than 2 Minutes Free Chat Space
  16. Transferred a Call Asked Chatter to Call in
  17. Website Complaint
  18. Store Feedback
  19. Took 10 Calls/Chats
  20. You Thanked the Customer
  21. Paid with Sezzle
  22. Left Voicemail Unresponsive Chatter
    Left a Voicemail/Unresponsive Chatter
  23. Verified the Customer's Name
  24. Firearm Order Update