CustomersOrder wasSet forShippingTalkedabout theweatherCustomerDidn't havethe OrderNumberTook a Call Chat longerThan 5MinutesTook 10Calls/ChatsUsedKnowledgebasefor an AnswerCustomersOrder wasBOPISPlaced CustomeronHold/UnresponsiveChatterAsked aQuestioninQuestionsA Call with Loudbackground Noise A Chatter Who KeepsResponding NotAllowing you toAnswerStoreFeedbackWebsiteComplaintCustomerAsked forYourNameTook a CallShorter Than 2Minutes Free ChatSpaceFirearmOrderUpdateYouThankedtheCustomerCustomerThankedYou Left aVoicemail/UnresponsiveChatterLeftVoicemail UnresponsiveChatterVerified theCustomer'sNameAskedfor aDiscountGift CardQuestionPaidwithSezzleTransferred aCall Asked Chatterto Call inCallback/RepeaterChatterCustomersOrder wasSet forShippingTalkedabout theweatherCustomerDidn't havethe OrderNumberTook a Call Chat longerThan 5MinutesTook 10Calls/ChatsUsedKnowledgebasefor an AnswerCustomersOrder wasBOPISPlaced CustomeronHold/UnresponsiveChatterAsked aQuestioninQuestionsA Call with Loudbackground Noise A Chatter Who KeepsResponding NotAllowing you toAnswerStoreFeedbackWebsiteComplaintCustomerAsked forYourNameTook a CallShorter Than 2Minutes Free ChatSpaceFirearmOrderUpdateYouThankedtheCustomerCustomerThankedYouLeft aVoicemail/UnresponsiveChatterLeftVoicemail UnresponsiveChatterVerified theCustomer'sNameAskedfor aDiscountGift CardQuestionPaidwithSezzleTransferred aCall Asked Chatterto Call inCallback/RepeaterChatter

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customers Order was Set for Shipping
  2. Talked about the weather
  3. Customer Didn't have the Order Number
  4. Took a Call Chat longer Than 5 Minutes
  5. Took 10 Calls/Chats
  6. Used Knowledgebase for an Answer
  7. Customers Order was BOPIS
  8. Placed Customer on Hold/Unresponsive Chatter
  9. Asked a Question in Questions
  10. A Call with Loud background Noise A Chatter Who Keeps Responding Not Allowing you to Answer
  11. Store Feedback
  12. Website Complaint
  13. Customer Asked for Your Name
  14. Took a Call Shorter Than 2 Minutes Free Chat Space
  15. Firearm Order Update
  16. You Thanked the Customer
  17. Customer Thanked You
  18. Left Voicemail Unresponsive Chatter
    Left a Voicemail/Unresponsive Chatter
  19. Verified the Customer's Name
  20. Asked for a Discount
  21. Gift Card Question
  22. Paid with Sezzle
  23. Transferred a Call Asked Chatter to Call in
  24. Callback/Repeater Chatter