Callback/RepeaterChatterTransferred aCall Asked Chatterto Call inFirearmOrderUpdateTook a Call Chat longerThan 5MinutesVerified theCustomer'sNameCustomersOrder wasBOPISPaidwithSezzleAskedfor aDiscountAsked aQuestioninQuestionsGift CardQuestionUsedKnowledgebasefor an AnswerA Call with Loudbackground Noise A Chatter Who KeepsResponding NotAllowing you toAnswer Left aVoicemail/UnresponsiveChatterLeftVoicemail UnresponsiveChatterCustomersOrder wasSet forShippingTook a CallShorter Than 2Minutes Free ChatSpaceCustomerAsked forYourNamePlaced CustomeronHold/UnresponsiveChatterWebsiteComplaintYouThankedtheCustomerTook 10Calls/ChatsCustomerThankedYouCustomerDidn't havethe OrderNumberTalkedabout theweatherStoreFeedbackCallback/RepeaterChatterTransferred aCall Asked Chatterto Call inFirearmOrderUpdateTook a Call Chat longerThan 5MinutesVerified theCustomer'sNameCustomersOrder wasBOPISPaidwithSezzleAskedfor aDiscountAsked aQuestioninQuestionsGift CardQuestionUsedKnowledgebasefor an AnswerA Call with Loudbackground Noise A Chatter Who KeepsResponding NotAllowing you toAnswerLeft aVoicemail/UnresponsiveChatterLeftVoicemail UnresponsiveChatterCustomersOrder wasSet forShippingTook a CallShorter Than 2Minutes Free ChatSpaceCustomerAsked forYourNamePlaced CustomeronHold/UnresponsiveChatterWebsiteComplaintYouThankedtheCustomerTook 10Calls/ChatsCustomerThankedYouCustomerDidn't havethe OrderNumberTalkedabout theweatherStoreFeedback

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Callback/Repeater Chatter
  2. Transferred a Call Asked Chatter to Call in
  3. Firearm Order Update
  4. Took a Call Chat longer Than 5 Minutes
  5. Verified the Customer's Name
  6. Customers Order was BOPIS
  7. Paid with Sezzle
  8. Asked for a Discount
  9. Asked a Question in Questions
  10. Gift Card Question
  11. Used Knowledgebase for an Answer
  12. A Call with Loud background Noise A Chatter Who Keeps Responding Not Allowing you to Answer
  13. Left Voicemail Unresponsive Chatter
    Left a Voicemail/Unresponsive Chatter
  14. Customers Order was Set for Shipping
  15. Took a Call Shorter Than 2 Minutes Free Chat Space
  16. Customer Asked for Your Name
  17. Placed Customer on Hold/Unresponsive Chatter
  18. Website Complaint
  19. You Thanked the Customer
  20. Took 10 Calls/Chats
  21. Customer Thanked You
  22. Customer Didn't have the Order Number
  23. Talked about the weather
  24. Store Feedback