RestartedPC.Calledanotheradvocate inMS Teams.Routed acase toCodeEdit.AvoidedACWMultipleMemberscall.On timeBreak andLunch.CheckedMentorAlertsRouteda caseto CRU.Onqueueon time!Used GenesysPhonebook forBlind/ConsultTransfer.100% QAforSeptemberDid acallback.Systemdowntimeless than15 mins.Providedempathystatement.TransferredtoEscalationUnit.Nowellnessbreak.Transferreda call toPPI.ProvidedTurnaroundTimeConsultTransferCheckedCode EditIssue LogSP for IPAR.Noopencases.UsedlegacytoolsCAS/MTVSmiled to anotherperson/teammate.RequestedLetter/EORreprint.RestartedPC.Calledanotheradvocate inMS Teams.Routed acase toCodeEdit.AvoidedACWMultipleMemberscall.On timeBreak andLunch.CheckedMentorAlertsRouteda caseto CRU.Onqueueon time!Used GenesysPhonebook forBlind/ConsultTransfer.100% QAforSeptemberDid acallback.Systemdowntimeless than15 mins.Providedempathystatement.TransferredtoEscalationUnit.Nowellnessbreak.Transferreda call toPPI.ProvidedTurnaroundTimeConsultTransferCheckedCode EditIssue LogSP for IPAR.Noopencases.UsedlegacytoolsCAS/MTVSmiled to anotherperson/teammate.RequestedLetter/EORreprint.

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restarted PC.
  2. Called another advocate in MS Teams.
  3. Routed a case to Code Edit.
  4. Avoided ACW
  5. Multiple Members call.
  6. On time Break and Lunch.
  7. Checked Mentor Alerts
  8. Routed a case to CRU.
  9. On queue on time!
  10. Used Genesys Phonebook for Blind/Consult Transfer.
  11. 100% QA for September
  12. Did a callback.
  13. System downtime less than 15 mins.
  14. Provided empathy statement.
  15. Transferred to Escalation Unit.
  16. No wellness break.
  17. Transferred a call to PPI.
  18. Provided Turnaround Time
  19. Consult Transfer
  20. Checked Code Edit Issue Log SP for IPAR.
  21. No open cases.
  22. Used legacy tools CAS/MTV
  23. Smiled to another person/teammate.
  24. Requested Letter/EOR reprint.