Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. System downtime less than 15 mins.
2. Multiple Members call.
3. Provided Turnaround Time
4. Used legacy tools CAS/MTV
5. Consult Transfer
6. Routed a case to Code Edit.
7. Provided empathy statement.
8. Transferred to Escalation Unit.
9. No open cases.
10. Used Genesys Phonebook for Blind/Consult Transfer.
11. Smiled to another person/teammate.
12. Restarted PC.
13. Routed a case to CRU.
14. On queue on time!
15. Did a callback.
16. Checked Mentor Alerts
17. Checked Code Edit Issue Log SP for IPAR.
18. Called another advocate in MS Teams.
19. Requested Letter/EOR reprint.
20. On time Break and Lunch.
21. No wellness break.
22. Avoided ACW
23. 100% QA for September
24. Transferred a call to PPI.