(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thanked a Customer
Placed Customer on Hold/Asked Chatter to Allow a Few Minutes to Research
Customer Order was Shipping
Used Knowledgebase to Find an Answer
Customer Thanked You
Took 10 calls/Chat
Verified Customer Name
Customer Didn’t Have Their Order Number
Customer Paid with Sezzle
Took a Call Longer Than 5 Minutes
Transferred a Call/Told Chatter to Call in
Customer Order was BOPIS
Took a Call Shorter Than 2 Minutes
Callback/Repeat Chatter
Inventory Discrepancy
Firearm Order Update
Left a Voicemail/Unresponsive Chatter
Gift Card Question
Asked a Question in Question
Talked About Weather
Store Feedback
Loud Background Noise/Chatter Who Won’t Wait for You to Answer Customer Asked for a Discount
