(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Placed Customer on Hold/Asked Chatter to Allow a Few Minutes to Research
Verified Customer Name
Callback/Repeat Chatter
Thanked a Customer
Left a Voicemail/Unresponsive Chatter
Talked About Weather
Store Feedback
Website Complaint
Transferred a Call/Told Chatter to Call in
Gift Card Question
Used Knowledgebase to Find an Answer
Took 10 calls/Chat
Firearm Order Update
Loud Background Noise/Chatter Who Won’t Wait for You to Answer Customer Asked for a Discount