EfficiencySolutionAssistanceComplaintCourtesyProfessionalismHelpdeskResponsivenessLoyaltyKnowledgeCommunicationExperienceResolutionQualityTrustRelationshipFeedbackPatienceFollow-upEmpathyServiceSupportSatisfactionCareInteractionEfficiencySolutionAssistanceComplaintCourtesyProfessionalismHelpdeskResponsivenessLoyaltyKnowledgeCommunicationExperienceResolutionQualityTrustRelationshipFeedbackPatienceFollow-upEmpathyServiceSupportSatisfactionCareInteraction

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Efficiency
  2. Solution
  3. Assistance
  4. Complaint
  5. Courtesy
  6. Professionalism
  7. Helpdesk
  8. Responsiveness
  9. Loyalty
  10. Knowledge
  11. Communication
  12. Experience
  13. Resolution
  14. Quality
  15. Trust
  16. Relationship
  17. Feedback
  18. Patience
  19. Follow-up
  20. Empathy
  21. Service
  22. Support
  23. Satisfaction
  24. Care
  25. Interaction