Received a Claims Call/Chat Call/Chat about OTC Card Free! Call/Chat is from a Provider Received a Cold Transfer Call/Chat about Primary Care Provider Received a Claims Call/Chat Name Starts with "R" Call/Chat is from a Healthfirst Employee Name Starts with “M” Call/Chat about Prescriptions Call/Chat is from a Member Call/Chat about Medicaid Received a Warm Transfer Call/Chat on Payments Received a Referral Call/Chat Call/Chat about Medicare Transferred to a Vendor Received a Claims Call/Chat Call/Chat about OTC Card Free! Call/Chat is from a Provider Received a Cold Transfer Call/Chat about Primary Care Provider Received a Claims Call/Chat Name Starts with "R" Call/Chat is from a Healthfirst Employee Name Starts with “M” Call/Chat about Prescriptions Call/Chat is from a Member Call/Chat about Medicaid Received a Warm Transfer Call/Chat on Payments Received a Referral Call/Chat Call/Chat about Medicare Transferred to a Vendor
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Received a Claims Call/Chat
G-Call/Chat about OTC Card
B-Free!
B-Call/Chat is from a Provider
B-Received a Cold Transfer
G-Call/Chat about Primary Care Provider
G-Received a Claims Call/Chat
B-Name Starts with "R"
N-Call/Chat is from a Healthfirst Employee
G-Name Starts with “M”
N-Call/Chat about Prescriptions
I-Call/Chat is from a Member
N-Call/Chat about Medicaid
I-Received a Warm Transfer
B-Call/Chat on Payments
N-Received a Referral Call/Chat
I-Call/Chat about Medicare
I-Transferred to a Vendor