Call/Chat about OTC Card Call/Chat about Medicaid Received a Warm Transfer Received a Referral Call/Chat Call/Chat about Primary Care Provider Received a Claims Call/Chat Call/Chat about Medicare Received a Cold Transfer Received a Claims Call/Chat Call/Chat is from a Provider Free! Call/Chat is from a Healthfirst Employee Call/Chat is from a Member Name Starts with "R" Transferred to a Vendor Call/Chat about Prescriptions Call/Chat on Payments Name Starts with “M” Call/Chat about OTC Card Call/Chat about Medicaid Received a Warm Transfer Received a Referral Call/Chat Call/Chat about Primary Care Provider Received a Claims Call/Chat Call/Chat about Medicare Received a Cold Transfer Received a Claims Call/Chat Call/Chat is from a Provider Free! Call/Chat is from a Healthfirst Employee Call/Chat is from a Member Name Starts with "R" Transferred to a Vendor Call/Chat about Prescriptions Call/Chat on Payments Name Starts with “M”
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Call/Chat about OTC Card
N-Call/Chat about Medicaid
I-Received a Warm Transfer
N-Received a Referral Call/Chat
G-Call/Chat about Primary Care Provider
B-Received a Claims Call/Chat
I-Call/Chat about Medicare
B-Received a Cold Transfer
G-Received a Claims Call/Chat
B-Call/Chat is from a Provider
B-Free!
N-Call/Chat is from a Healthfirst Employee
I-Call/Chat is from a Member
B-Name Starts with "R"
I-Transferred to a Vendor
N-Call/Chat about Prescriptions
B-Call/Chat on Payments
G-Name Starts with “M”