Received a Claims Call/Chat Call/Chat about Prescriptions Received a Referral Call/Chat Call/Chat about Medicare Name Starts with “M” Call/Chat about OTC Card Transferred to a Vendor Free! Received a Cold Transfer Call/Chat about Primary Care Provider Call/Chat is from a Member Received a Warm Transfer Call/Chat on Payments Call/Chat about Medicaid Call/Chat is from a Healthfirst Employee Name Starts with "R" Received a Claims Call/Chat Call/Chat is from a Provider Received a Claims Call/Chat Call/Chat about Prescriptions Received a Referral Call/Chat Call/Chat about Medicare Name Starts with “M” Call/Chat about OTC Card Transferred to a Vendor Free! Received a Cold Transfer Call/Chat about Primary Care Provider Call/Chat is from a Member Received a Warm Transfer Call/Chat on Payments Call/Chat about Medicaid Call/Chat is from a Healthfirst Employee Name Starts with "R" Received a Claims Call/Chat Call/Chat is from a Provider
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Received a Claims Call/Chat
N-Call/Chat about Prescriptions
N-Received a Referral Call/Chat
I-Call/Chat about Medicare
G-Name Starts with “M”
G-Call/Chat about OTC Card
I-Transferred to a Vendor
B-Free!
B-Received a Cold Transfer
G-Call/Chat about Primary Care Provider
I-Call/Chat is from a Member
I-Received a Warm Transfer
B-Call/Chat on Payments
N-Call/Chat about Medicaid
N-Call/Chat is from a Healthfirst Employee
B-Name Starts with "R"
B-Received a Claims Call/Chat
B-Call/Chat is from a Provider