Received a Warm Transfer Name Starts with “M” Call/Chat about Medicaid Name Starts with "R" Received a Claims Call/Chat Call/Chat is from a Member Call/Chat about Medicare Transferred to a Vendor Call/Chat is from a Healthfirst Employee Received a Cold Transfer Call/Chat about OTC Card Call/Chat about Prescriptions Call/Chat about Primary Care Provider Call/Chat on Payments Call/Chat is from a Provider Received a Claims Call/Chat Received a Referral Call/Chat Free! Received a Warm Transfer Name Starts with “M” Call/Chat about Medicaid Name Starts with "R" Received a Claims Call/Chat Call/Chat is from a Member Call/Chat about Medicare Transferred to a Vendor Call/Chat is from a Healthfirst Employee Received a Cold Transfer Call/Chat about OTC Card Call/Chat about Prescriptions Call/Chat about Primary Care Provider Call/Chat on Payments Call/Chat is from a Provider Received a Claims Call/Chat Received a Referral Call/Chat Free!
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Received a Warm Transfer
G-Name Starts with “M”
N-Call/Chat about Medicaid
B-Name Starts with "R"
G-Received a Claims Call/Chat
I-Call/Chat is from a Member
I-Call/Chat about Medicare
I-Transferred to a Vendor
N-Call/Chat is from a Healthfirst Employee
B-Received a Cold Transfer
G-Call/Chat about OTC Card
N-Call/Chat about Prescriptions
G-Call/Chat about Primary Care Provider
B-Call/Chat on Payments
B-Call/Chat is from a Provider
B-Received a Claims Call/Chat
N-Received a Referral Call/Chat
B-Free!