Call/ChataboutDMECall/Chatis from aHealthfirstEmployeeWorked forHealthfirstfor 10+YearsReceiveda ClaimsCall/ChatCall/ChataboutMedicareWork inOtherStates(Not NY)Call/Chatis from aMemberCall/ChataboutOTC CardReceiveda ReferralCall/ChatCall/ChatonPaymentsReceiveda ColdTransferWorked forHealthfirstfor 15+YearsReceiveda WarmTransferCall/ChataboutPrimaryCareProviderWorked forHealthfirstfor 5+YearsCall/ChataboutPrescriptionsCall/ChataboutTransportationCall/Chatis from aProviderCall/ChataboutMedicaidCall/ChataboutPharmacyReceiveda ClaimsCall/ChatWork inState ofNew YorkCallerTransferredto a VendorCaller’sNameStartswith “M”Call/ChataboutDMECall/Chatis from aHealthfirstEmployeeWorked forHealthfirstfor 10+YearsReceiveda ClaimsCall/ChatCall/ChataboutMedicareWork inOtherStates(Not NY)Call/Chatis from aMemberCall/ChataboutOTC CardReceiveda ReferralCall/ChatCall/ChatonPaymentsReceiveda ColdTransferWorked forHealthfirstfor 15+YearsReceiveda WarmTransferCall/ChataboutPrimaryCareProviderWorked forHealthfirstfor 5+YearsCall/ChataboutPrescriptionsCall/ChataboutTransportationCall/Chatis from aProviderCall/ChataboutMedicaidCall/ChataboutPharmacyReceiveda ClaimsCall/ChatWork inState ofNew YorkCallerTransferredto a VendorCaller’sNameStartswith “M”

NCSW 2025 CCO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call/Chat about DME
  2. Call/Chat is from a Healthfirst Employee
  3. Worked for Healthfirst for 10+ Years
  4. Received a Claims Call/Chat
  5. Call/Chat about Medicare
  6. Work in Other States (Not NY)
  7. Call/Chat is from a Member
  8. Call/Chat about OTC Card
  9. Received a Referral Call/Chat
  10. Call/Chat on Payments
  11. Received a Cold Transfer
  12. Worked for Healthfirst for 15+ Years
  13. Received a Warm Transfer
  14. Call/Chat about Primary Care Provider
  15. Worked for Healthfirst for 5+ Years
  16. Call/Chat about Prescriptions
  17. Call/Chat about Transportation
  18. Call/Chat is from a Provider
  19. Call/Chat about Medicaid
  20. Call/Chat about Pharmacy
  21. Received a Claims Call/Chat
  22. Work in State of New York
  23. Caller Transferred to a Vendor
  24. Caller’s Name Starts with “M”