Call/Chatis from aMemberReceiveda WarmTransferReceiveda ClaimsCall/ChatCallerTransferredto a VendorWork inOtherStates(Not NY)Receiveda ReferralCall/ChatWorked forHealthfirstfor 5+YearsCall/ChataboutOTC CardReceiveda ColdTransferCall/ChataboutPrimaryCareProviderWork inState ofNew YorkCall/ChataboutPrescriptionsWorked forHealthfirstfor 10+YearsCall/Chatis from aHealthfirstEmployeeCall/ChataboutMedicaidCall/ChataboutDMEReceiveda ClaimsCall/ChatWorked forHealthfirstfor 15+YearsCall/ChataboutPharmacyCall/ChatonPaymentsCall/ChataboutTransportationCaller’sNameStartswith “M”Call/Chatis from aProviderCall/ChataboutMedicareCall/Chatis from aMemberReceiveda WarmTransferReceiveda ClaimsCall/ChatCallerTransferredto a VendorWork inOtherStates(Not NY)Receiveda ReferralCall/ChatWorked forHealthfirstfor 5+YearsCall/ChataboutOTC CardReceiveda ColdTransferCall/ChataboutPrimaryCareProviderWork inState ofNew YorkCall/ChataboutPrescriptionsWorked forHealthfirstfor 10+YearsCall/Chatis from aHealthfirstEmployeeCall/ChataboutMedicaidCall/ChataboutDMEReceiveda ClaimsCall/ChatWorked forHealthfirstfor 15+YearsCall/ChataboutPharmacyCall/ChatonPaymentsCall/ChataboutTransportationCaller’sNameStartswith “M”Call/Chatis from aProviderCall/ChataboutMedicare

NCSW 2025 CCO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call/Chat is from a Member
  2. Received a Warm Transfer
  3. Received a Claims Call/Chat
  4. Caller Transferred to a Vendor
  5. Work in Other States (Not NY)
  6. Received a Referral Call/Chat
  7. Worked for Healthfirst for 5+ Years
  8. Call/Chat about OTC Card
  9. Received a Cold Transfer
  10. Call/Chat about Primary Care Provider
  11. Work in State of New York
  12. Call/Chat about Prescriptions
  13. Worked for Healthfirst for 10+ Years
  14. Call/Chat is from a Healthfirst Employee
  15. Call/Chat about Medicaid
  16. Call/Chat about DME
  17. Received a Claims Call/Chat
  18. Worked for Healthfirst for 15+ Years
  19. Call/Chat about Pharmacy
  20. Call/Chat on Payments
  21. Call/Chat about Transportation
  22. Caller’s Name Starts with “M”
  23. Call/Chat is from a Provider
  24. Call/Chat about Medicare