Receiveda ReferralCall/ChatReceiveda WarmTransferCall/ChataboutPrimaryCareProviderReceiveda ClaimsCall/ChatCall/Chatis from aMemberCall/Chatis from aHealthfirstEmployeeCall/Chatis from aProviderCall/ChatonPaymentsCall/ChataboutOTC CardCall/ChataboutDMEWorked forHealthfirstfor 15+YearsWork inState ofNew YorkWork inOtherStates(Not NY)Receiveda ColdTransferCaller’sNameStartswith “M”Call/ChataboutMedicareCall/ChataboutPrescriptionsCall/ChataboutMedicaidWorked forHealthfirstfor 5+YearsCall/ChataboutPharmacyCall/ChataboutTransportationWorked forHealthfirstfor 10+YearsReceiveda ClaimsCall/ChatCallerTransferredto a VendorReceiveda ReferralCall/ChatReceiveda WarmTransferCall/ChataboutPrimaryCareProviderReceiveda ClaimsCall/ChatCall/Chatis from aMemberCall/Chatis from aHealthfirstEmployeeCall/Chatis from aProviderCall/ChatonPaymentsCall/ChataboutOTC CardCall/ChataboutDMEWorked forHealthfirstfor 15+YearsWork inState ofNew YorkWork inOtherStates(Not NY)Receiveda ColdTransferCaller’sNameStartswith “M”Call/ChataboutMedicareCall/ChataboutPrescriptionsCall/ChataboutMedicaidWorked forHealthfirstfor 5+YearsCall/ChataboutPharmacyCall/ChataboutTransportationWorked forHealthfirstfor 10+YearsReceiveda ClaimsCall/ChatCallerTransferredto a Vendor

NCSW 2025 CCO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a Referral Call/Chat
  2. Received a Warm Transfer
  3. Call/Chat about Primary Care Provider
  4. Received a Claims Call/Chat
  5. Call/Chat is from a Member
  6. Call/Chat is from a Healthfirst Employee
  7. Call/Chat is from a Provider
  8. Call/Chat on Payments
  9. Call/Chat about OTC Card
  10. Call/Chat about DME
  11. Worked for Healthfirst for 15+ Years
  12. Work in State of New York
  13. Work in Other States (Not NY)
  14. Received a Cold Transfer
  15. Caller’s Name Starts with “M”
  16. Call/Chat about Medicare
  17. Call/Chat about Prescriptions
  18. Call/Chat about Medicaid
  19. Worked for Healthfirst for 5+ Years
  20. Call/Chat about Pharmacy
  21. Call/Chat about Transportation
  22. Worked for Healthfirst for 10+ Years
  23. Received a Claims Call/Chat
  24. Caller Transferred to a Vendor