Worked forHealthfirstfor 5+YearsCall/ChatonPaymentsCall/ChataboutPrimaryCareProviderCall/ChataboutPrescriptionsCall/ChataboutPharmacyCall/Chatis from aHealthfirstEmployeeWorked forHealthfirstfor 15+YearsCall/ChataboutMedicareWorked forHealthfirstfor 10+YearsCallerTransferredto a VendorCall/ChataboutOTC CardCall/ChataboutMedicaidWork inState ofNew YorkWork inOtherStates(Not NY)Receiveda ClaimsCall/ChatReceiveda ReferralCall/ChatCaller’sNameStartswith “M”Receiveda ColdTransferReceiveda WarmTransferCall/ChataboutDMEReceiveda ClaimsCall/ChatCall/ChataboutTransportationCall/Chatis from aMemberCall/Chatis from aProviderWorked forHealthfirstfor 5+YearsCall/ChatonPaymentsCall/ChataboutPrimaryCareProviderCall/ChataboutPrescriptionsCall/ChataboutPharmacyCall/Chatis from aHealthfirstEmployeeWorked forHealthfirstfor 15+YearsCall/ChataboutMedicareWorked forHealthfirstfor 10+YearsCallerTransferredto a VendorCall/ChataboutOTC CardCall/ChataboutMedicaidWork inState ofNew YorkWork inOtherStates(Not NY)Receiveda ClaimsCall/ChatReceiveda ReferralCall/ChatCaller’sNameStartswith “M”Receiveda ColdTransferReceiveda WarmTransferCall/ChataboutDMEReceiveda ClaimsCall/ChatCall/ChataboutTransportationCall/Chatis from aMemberCall/Chatis from aProvider

NCSW 2025 CCO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked for Healthfirst for 5+ Years
  2. Call/Chat on Payments
  3. Call/Chat about Primary Care Provider
  4. Call/Chat about Prescriptions
  5. Call/Chat about Pharmacy
  6. Call/Chat is from a Healthfirst Employee
  7. Worked for Healthfirst for 15+ Years
  8. Call/Chat about Medicare
  9. Worked for Healthfirst for 10+ Years
  10. Caller Transferred to a Vendor
  11. Call/Chat about OTC Card
  12. Call/Chat about Medicaid
  13. Work in State of New York
  14. Work in Other States (Not NY)
  15. Received a Claims Call/Chat
  16. Received a Referral Call/Chat
  17. Caller’s Name Starts with “M”
  18. Received a Cold Transfer
  19. Received a Warm Transfer
  20. Call/Chat about DME
  21. Received a Claims Call/Chat
  22. Call/Chat about Transportation
  23. Call/Chat is from a Member
  24. Call/Chat is from a Provider