Call/Chatis from aProviderWorked forHealthfirstfor 15+YearsCall/ChatonPaymentsReceiveda ColdTransferWork inOtherStates(Not NY)Call/Chatis from aMemberCallerTransferredto a VendorWork inState ofNew YorkCall/ChataboutDMECall/ChataboutPrescriptionsWorked forHealthfirstfor 5+YearsReceiveda WarmTransferReceiveda ClaimsCall/ChatCall/ChataboutMedicaidReceiveda ReferralCall/ChatCall/ChataboutPharmacyCall/ChataboutOTC CardCall/ChataboutMedicareCaller’sNameStartswith “M”Call/ChataboutTransportationWorked forHealthfirstfor 10+YearsCall/ChataboutPrimaryCareProviderReceiveda ClaimsCall/ChatCall/Chatis from aHealthfirstEmployeeCall/Chatis from aProviderWorked forHealthfirstfor 15+YearsCall/ChatonPaymentsReceiveda ColdTransferWork inOtherStates(Not NY)Call/Chatis from aMemberCallerTransferredto a VendorWork inState ofNew YorkCall/ChataboutDMECall/ChataboutPrescriptionsWorked forHealthfirstfor 5+YearsReceiveda WarmTransferReceiveda ClaimsCall/ChatCall/ChataboutMedicaidReceiveda ReferralCall/ChatCall/ChataboutPharmacyCall/ChataboutOTC CardCall/ChataboutMedicareCaller’sNameStartswith “M”Call/ChataboutTransportationWorked forHealthfirstfor 10+YearsCall/ChataboutPrimaryCareProviderReceiveda ClaimsCall/ChatCall/Chatis from aHealthfirstEmployee

NCSW 2025 CCO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call/Chat is from a Provider
  2. Worked for Healthfirst for 15+ Years
  3. Call/Chat on Payments
  4. Received a Cold Transfer
  5. Work in Other States (Not NY)
  6. Call/Chat is from a Member
  7. Caller Transferred to a Vendor
  8. Work in State of New York
  9. Call/Chat about DME
  10. Call/Chat about Prescriptions
  11. Worked for Healthfirst for 5+ Years
  12. Received a Warm Transfer
  13. Received a Claims Call/Chat
  14. Call/Chat about Medicaid
  15. Received a Referral Call/Chat
  16. Call/Chat about Pharmacy
  17. Call/Chat about OTC Card
  18. Call/Chat about Medicare
  19. Caller’s Name Starts with “M”
  20. Call/Chat about Transportation
  21. Worked for Healthfirst for 10+ Years
  22. Call/Chat about Primary Care Provider
  23. Received a Claims Call/Chat
  24. Call/Chat is from a Healthfirst Employee