Receiveda ClaimsCall/ChatCall/ChataboutTransportationCall/ChataboutOTC CardCall/ChataboutDMECall/Chatis from aMemberCall/ChataboutPrescriptionsCall/ChatonPaymentsReceiveda ReferralCall/ChatCall/ChataboutPharmacyReceiveda ColdTransferWork inState ofNew YorkCallerTransferredto a VendorReceiveda WarmTransferCall/Chatis from aProviderCall/Chatis from aHealthfirstEmployeeWorked forHealthfirstfor 15+YearsCaller’sNameStartswith “M”Call/ChataboutPrimaryCareProviderCall/ChataboutMedicaidWork inOtherStates(Not NY)Receiveda ClaimsCall/ChatWorked forHealthfirstfor 10+YearsCall/ChataboutMedicareWorked forHealthfirstfor 5+YearsReceiveda ClaimsCall/ChatCall/ChataboutTransportationCall/ChataboutOTC CardCall/ChataboutDMECall/Chatis from aMemberCall/ChataboutPrescriptionsCall/ChatonPaymentsReceiveda ReferralCall/ChatCall/ChataboutPharmacyReceiveda ColdTransferWork inState ofNew YorkCallerTransferredto a VendorReceiveda WarmTransferCall/Chatis from aProviderCall/Chatis from aHealthfirstEmployeeWorked forHealthfirstfor 15+YearsCaller’sNameStartswith “M”Call/ChataboutPrimaryCareProviderCall/ChataboutMedicaidWork inOtherStates(Not NY)Receiveda ClaimsCall/ChatWorked forHealthfirstfor 10+YearsCall/ChataboutMedicareWorked forHealthfirstfor 5+Years

NCSW 2025 CCO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a Claims Call/Chat
  2. Call/Chat about Transportation
  3. Call/Chat about OTC Card
  4. Call/Chat about DME
  5. Call/Chat is from a Member
  6. Call/Chat about Prescriptions
  7. Call/Chat on Payments
  8. Received a Referral Call/Chat
  9. Call/Chat about Pharmacy
  10. Received a Cold Transfer
  11. Work in State of New York
  12. Caller Transferred to a Vendor
  13. Received a Warm Transfer
  14. Call/Chat is from a Provider
  15. Call/Chat is from a Healthfirst Employee
  16. Worked for Healthfirst for 15+ Years
  17. Caller’s Name Starts with “M”
  18. Call/Chat about Primary Care Provider
  19. Call/Chat about Medicaid
  20. Work in Other States (Not NY)
  21. Received a Claims Call/Chat
  22. Worked for Healthfirst for 10+ Years
  23. Call/Chat about Medicare
  24. Worked for Healthfirst for 5+ Years