Call/Chatis from aProviderCall/ChataboutOTC CardReceiveda ClaimsCall/ChatWorked forHealthfirstfor 10+YearsReceiveda WarmTransferWork inOtherStates(Not NY)Work inState ofNew YorkWorked forHealthfirstfor 15+YearsCallerTransferredto a VendorCall/ChatonPaymentsCaller’sNameStartswith “M”Receiveda ColdTransferCall/ChataboutTransportationReceiveda ReferralCall/ChatCall/Chatis from aMemberCall/ChataboutPharmacyCall/Chatis from aHealthfirstEmployeeCall/ChataboutPrescriptionsCall/ChataboutDMECall/ChataboutPrimaryCareProviderCall/ChataboutMedicaidWorked forHealthfirstfor 5+YearsCall/ChataboutMedicareReceiveda ClaimsCall/ChatCall/Chatis from aProviderCall/ChataboutOTC CardReceiveda ClaimsCall/ChatWorked forHealthfirstfor 10+YearsReceiveda WarmTransferWork inOtherStates(Not NY)Work inState ofNew YorkWorked forHealthfirstfor 15+YearsCallerTransferredto a VendorCall/ChatonPaymentsCaller’sNameStartswith “M”Receiveda ColdTransferCall/ChataboutTransportationReceiveda ReferralCall/ChatCall/Chatis from aMemberCall/ChataboutPharmacyCall/Chatis from aHealthfirstEmployeeCall/ChataboutPrescriptionsCall/ChataboutDMECall/ChataboutPrimaryCareProviderCall/ChataboutMedicaidWorked forHealthfirstfor 5+YearsCall/ChataboutMedicareReceiveda ClaimsCall/Chat

NCSW 2025 CCO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call/Chat is from a Provider
  2. Call/Chat about OTC Card
  3. Received a Claims Call/Chat
  4. Worked for Healthfirst for 10+ Years
  5. Received a Warm Transfer
  6. Work in Other States (Not NY)
  7. Work in State of New York
  8. Worked for Healthfirst for 15+ Years
  9. Caller Transferred to a Vendor
  10. Call/Chat on Payments
  11. Caller’s Name Starts with “M”
  12. Received a Cold Transfer
  13. Call/Chat about Transportation
  14. Received a Referral Call/Chat
  15. Call/Chat is from a Member
  16. Call/Chat about Pharmacy
  17. Call/Chat is from a Healthfirst Employee
  18. Call/Chat about Prescriptions
  19. Call/Chat about DME
  20. Call/Chat about Primary Care Provider
  21. Call/Chat about Medicaid
  22. Worked for Healthfirst for 5+ Years
  23. Call/Chat about Medicare
  24. Received a Claims Call/Chat