Receiveda ClaimsCall/ChatCall/ChataboutMedicareWorked forHealthfirstfor 5+YearsCall/Chatis from aProviderReceiveda ColdTransferCaller’sNameStartswith “M”Receiveda WarmTransferReceiveda ReferralCall/ChatReceiveda ClaimsCall/ChatWork inOtherStates(Not NY)Call/ChataboutPrimaryCareProviderCall/ChatonPaymentsWorked forHealthfirstfor 10+YearsCall/Chatis from aHealthfirstEmployeeCall/ChataboutDMEWorked forHealthfirstfor 15+YearsCallerTransferredto a VendorWork inState ofNew YorkCall/ChataboutPrescriptionsCall/ChataboutPharmacyCall/ChataboutMedicaidCall/ChataboutOTC CardCall/ChataboutTransportationCall/Chatis from aMemberReceiveda ClaimsCall/ChatCall/ChataboutMedicareWorked forHealthfirstfor 5+YearsCall/Chatis from aProviderReceiveda ColdTransferCaller’sNameStartswith “M”Receiveda WarmTransferReceiveda ReferralCall/ChatReceiveda ClaimsCall/ChatWork inOtherStates(Not NY)Call/ChataboutPrimaryCareProviderCall/ChatonPaymentsWorked forHealthfirstfor 10+YearsCall/Chatis from aHealthfirstEmployeeCall/ChataboutDMEWorked forHealthfirstfor 15+YearsCallerTransferredto a VendorWork inState ofNew YorkCall/ChataboutPrescriptionsCall/ChataboutPharmacyCall/ChataboutMedicaidCall/ChataboutOTC CardCall/ChataboutTransportationCall/Chatis from aMember

NCSW 2025 CCO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a Claims Call/Chat
  2. Call/Chat about Medicare
  3. Worked for Healthfirst for 5+ Years
  4. Call/Chat is from a Provider
  5. Received a Cold Transfer
  6. Caller’s Name Starts with “M”
  7. Received a Warm Transfer
  8. Received a Referral Call/Chat
  9. Received a Claims Call/Chat
  10. Work in Other States (Not NY)
  11. Call/Chat about Primary Care Provider
  12. Call/Chat on Payments
  13. Worked for Healthfirst for 10+ Years
  14. Call/Chat is from a Healthfirst Employee
  15. Call/Chat about DME
  16. Worked for Healthfirst for 15+ Years
  17. Caller Transferred to a Vendor
  18. Work in State of New York
  19. Call/Chat about Prescriptions
  20. Call/Chat about Pharmacy
  21. Call/Chat about Medicaid
  22. Call/Chat about OTC Card
  23. Call/Chat about Transportation
  24. Call/Chat is from a Member