Worked forHealthfirstfor 5+YearsReceiveda WarmTransferWork inOtherStates(Not NY)Call/Chatis from aMemberCall/ChataboutDMECall/ChataboutOTC CardWork inState ofNew YorkCallerTransferredto a VendorCall/Chatis from aProviderCaller’sNameStartswith “M”Call/ChatonPaymentsCall/ChataboutTransportationCall/ChataboutMedicareCall/ChataboutPrescriptionsReceiveda ClaimsCall/ChatReceiveda ReferralCall/ChatWorked forHealthfirstfor 10+YearsCall/ChataboutPharmacyCall/ChataboutPrimaryCareProviderWorked forHealthfirstfor 15+YearsCall/Chatis from aHealthfirstEmployeeReceiveda ColdTransferReceiveda ClaimsCall/ChatCall/ChataboutMedicaidWorked forHealthfirstfor 5+YearsReceiveda WarmTransferWork inOtherStates(Not NY)Call/Chatis from aMemberCall/ChataboutDMECall/ChataboutOTC CardWork inState ofNew YorkCallerTransferredto a VendorCall/Chatis from aProviderCaller’sNameStartswith “M”Call/ChatonPaymentsCall/ChataboutTransportationCall/ChataboutMedicareCall/ChataboutPrescriptionsReceiveda ClaimsCall/ChatReceiveda ReferralCall/ChatWorked forHealthfirstfor 10+YearsCall/ChataboutPharmacyCall/ChataboutPrimaryCareProviderWorked forHealthfirstfor 15+YearsCall/Chatis from aHealthfirstEmployeeReceiveda ColdTransferReceiveda ClaimsCall/ChatCall/ChataboutMedicaid

NCSW 2025 CCO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked for Healthfirst for 5+ Years
  2. Received a Warm Transfer
  3. Work in Other States (Not NY)
  4. Call/Chat is from a Member
  5. Call/Chat about DME
  6. Call/Chat about OTC Card
  7. Work in State of New York
  8. Caller Transferred to a Vendor
  9. Call/Chat is from a Provider
  10. Caller’s Name Starts with “M”
  11. Call/Chat on Payments
  12. Call/Chat about Transportation
  13. Call/Chat about Medicare
  14. Call/Chat about Prescriptions
  15. Received a Claims Call/Chat
  16. Received a Referral Call/Chat
  17. Worked for Healthfirst for 10+ Years
  18. Call/Chat about Pharmacy
  19. Call/Chat about Primary Care Provider
  20. Worked for Healthfirst for 15+ Years
  21. Call/Chat is from a Healthfirst Employee
  22. Received a Cold Transfer
  23. Received a Claims Call/Chat
  24. Call/Chat about Medicaid