(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Listened actively on every call
Took a short walk during break
Helped a provider understand coverage details clearly
Free!
Helped a provider access the UHC portal
PARTICIPATED IN A TEAM CHALLENGE
Reached out to HH for claim reprocessing
SHARED A MOTIVATIONAL QUOTE
Asked a provider to complete a survey after resolving their issue
OBTAINED 3 SURVEYS IN ONE DAY
Helped a provider understand the appeal process clearly
Took ownership of a provider concern
IDENTIFIED AN AREA OF IMPROVEMENT
Shared a tip with the team
Used empathy to turn a tough claim call into a survey win
