Communication Accountability Caring Educate Service minded Diversity Growth Quality Assurance “Great question! I’ll find that out for you!” Happy Customer Service Week Teamwork Courage Smile Employee Empathy Dedicated Call Center Headsets Customer Engagement Purpose Helpful “Happy to help!” “Thanks for bringing this to our attention!” Empathy Customer Care One Team IVR Belonging Customer Experience Inclusion Friendly Difficult Conversations Passion Feedback Confidence Solutions Willingness Professional Excellence Collaboration Customer Needs Listen Active Listening LSH Positive Rapport Answers Customer Satisfaction Customer Service Needs Communication Accountability Caring Educate Service minded Diversity Growth Quality Assurance “Great question! I’ll find that out for you!” Happy Customer Service Week Teamwork Courage Smile Employee Empathy Dedicated Call Center Headsets Customer Engagement Purpose Helpful “Happy to help!” “Thanks for bringing this to our attention!” Empathy Customer Care One Team IVR Belonging Customer Experience Inclusion Friendly Difficult Conversations Passion Feedback Confidence Solutions Willingness Professional Excellence Collaboration Customer Needs Listen Active Listening LSH Positive Rapport Answers Customer Satisfaction Customer Service Needs
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Communication
Accountability
Caring
Educate
Service minded
Diversity
Growth
Quality Assurance
“Great question! I’ll find that out for you!”
Happy Customer Service Week
Teamwork
Courage
Smile
Employee
Empathy
Dedicated Call Center
Headsets
Customer Engagement
Purpose
Helpful
“Happy to help!”
“Thanks for bringing this to our attention!”
Empathy
Customer Care
One Team
IVR
Belonging
Customer Experience
Inclusion
Friendly
Difficult Conversations
Passion
Feedback
Confidence
Solutions
Willingness
Professional
Excellence
Collaboration
Customer Needs
Listen
Active Listening
LSH
Positive
Rapport
Answers
Customer Satisfaction
Customer Service
Needs