Service minded Teamwork Smile Difficult Conversations Courage Belonging IVR Empathy Inclusion LSH Customer Service Caring Quality Assurance Diversity “Happy to help!” Answers Accountability Feedback Positive Passion Purpose Employee “Thanks for bringing this to our attention!” Headsets Educate Professional Listen Customer Satisfaction Rapport Confidence Customer Needs One Team Communication Customer Engagement Customer Care Empathy Customer Experience Growth Friendly Excellence Willingness Helpful Solutions Needs Happy Customer Service Week Active Listening Dedicated Call Center “Great question! I’ll find that out for you!” Collaboration Service minded Teamwork Smile Difficult Conversations Courage Belonging IVR Empathy Inclusion LSH Customer Service Caring Quality Assurance Diversity “Happy to help!” Answers Accountability Feedback Positive Passion Purpose Employee “Thanks for bringing this to our attention!” Headsets Educate Professional Listen Customer Satisfaction Rapport Confidence Customer Needs One Team Communication Customer Engagement Customer Care Empathy Customer Experience Growth Friendly Excellence Willingness Helpful Solutions Needs Happy Customer Service Week Active Listening Dedicated Call Center “Great question! I’ll find that out for you!” Collaboration
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Service minded
Teamwork
Smile
Difficult Conversations
Courage
Belonging
IVR
Empathy
Inclusion
LSH
Customer Service
Caring
Quality Assurance
Diversity
“Happy to help!”
Answers
Accountability
Feedback
Positive
Passion
Purpose
Employee
“Thanks for bringing this to our attention!”
Headsets
Educate
Professional
Listen
Customer Satisfaction
Rapport
Confidence
Customer Needs
One Team
Communication
Customer Engagement
Customer Care
Empathy
Customer Experience
Growth
Friendly
Excellence
Willingness
Helpful
Solutions
Needs
Happy Customer Service Week
Active Listening
Dedicated Call Center
“Great question! I’ll find that out for you!”
Collaboration