CustomerExperienceGrowthCaringCommunicationCustomerSatisfactionHappyCustomerServiceWeekConfidenceCustomerCareCustomerEngagementPositiveCourageHelpfulFeedbackEmpathy“Happytohelp!”Diversity“Thanks forbringingthis to ourattention!”DedicatedCallCenterCustomerServiceIVRCollaborationServicemindedProfessionalOneTeamCustomerNeedsNeedsInclusionEducateSmile“Greatquestion! I’llfind that outfor you!”EmployeeBelongingWillingnessDifficultConversationsListenEmpathySolutionsFriendlyRapportPurposeAccountabilityHeadsetsLSHTeamworkQualityAssurancePassionActiveListeningExcellenceAnswersCustomerExperienceGrowthCaringCommunicationCustomerSatisfactionHappyCustomerServiceWeekConfidenceCustomerCareCustomerEngagementPositiveCourageHelpfulFeedbackEmpathy“Happytohelp!”Diversity“Thanks forbringingthis to ourattention!”DedicatedCallCenterCustomerServiceIVRCollaborationServicemindedProfessionalOneTeamCustomerNeedsNeedsInclusionEducateSmile“Greatquestion! I’llfind that outfor you!”EmployeeBelongingWillingnessDifficultConversationsListenEmpathySolutionsFriendlyRapportPurposeAccountabilityHeadsetsLSHTeamworkQualityAssurancePassionActiveListeningExcellenceAnswers

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Experience
  2. Growth
  3. Caring
  4. Communication
  5. Customer Satisfaction
  6. Happy Customer Service Week
  7. Confidence
  8. Customer Care
  9. Customer Engagement
  10. Positive
  11. Courage
  12. Helpful
  13. Feedback
  14. Empathy
  15. “Happy to help!”
  16. Diversity
  17. “Thanks for bringing this to our attention!”
  18. Dedicated Call Center
  19. Customer Service
  20. IVR
  21. Collaboration
  22. Service minded
  23. Professional
  24. One Team
  25. Customer Needs
  26. Needs
  27. Inclusion
  28. Educate
  29. Smile
  30. “Great question! I’ll find that out for you!”
  31. Employee
  32. Belonging
  33. Willingness
  34. Difficult Conversations
  35. Listen
  36. Empathy
  37. Solutions
  38. Friendly
  39. Rapport
  40. Purpose
  41. Accountability
  42. Headsets
  43. LSH
  44. Teamwork
  45. Quality Assurance
  46. Passion
  47. Active Listening
  48. Excellence
  49. Answers