PositiveBelongingRapportCustomerEngagementFriendlyConfidenceAccountabilityProfessional“Greatquestion! I’llfind that outfor you!”DedicatedCallCenterCustomerServiceEducateExcellenceHelpfulQualityAssuranceCustomerSatisfactionLSHInclusionIVRListenDiversityEmpathyCaringCommunicationActiveListeningEmployeeCustomerNeedsCourageDifficultConversationsHappyCustomerServiceWeekServicemindedCustomerExperienceGrowthEmpathyNeedsPurpose“Thanks forbringingthis to ourattention!”AnswersTeamworkOneTeam“Happytohelp!”FeedbackCollaborationSolutionsHeadsetsCustomerCareWillingnessSmilePassionPositiveBelongingRapportCustomerEngagementFriendlyConfidenceAccountabilityProfessional“Greatquestion! I’llfind that outfor you!”DedicatedCallCenterCustomerServiceEducateExcellenceHelpfulQualityAssuranceCustomerSatisfactionLSHInclusionIVRListenDiversityEmpathyCaringCommunicationActiveListeningEmployeeCustomerNeedsCourageDifficultConversationsHappyCustomerServiceWeekServicemindedCustomerExperienceGrowthEmpathyNeedsPurpose“Thanks forbringingthis to ourattention!”AnswersTeamworkOneTeam“Happytohelp!”FeedbackCollaborationSolutionsHeadsetsCustomerCareWillingnessSmilePassion

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive
  2. Belonging
  3. Rapport
  4. Customer Engagement
  5. Friendly
  6. Confidence
  7. Accountability
  8. Professional
  9. “Great question! I’ll find that out for you!”
  10. Dedicated Call Center
  11. Customer Service
  12. Educate
  13. Excellence
  14. Helpful
  15. Quality Assurance
  16. Customer Satisfaction
  17. LSH
  18. Inclusion
  19. IVR
  20. Listen
  21. Diversity
  22. Empathy
  23. Caring
  24. Communication
  25. Active Listening
  26. Employee
  27. Customer Needs
  28. Courage
  29. Difficult Conversations
  30. Happy Customer Service Week
  31. Service minded
  32. Customer Experience
  33. Growth
  34. Empathy
  35. Needs
  36. Purpose
  37. “Thanks for bringing this to our attention!”
  38. Answers
  39. Teamwork
  40. One Team
  41. “Happy to help!”
  42. Feedback
  43. Collaboration
  44. Solutions
  45. Headsets
  46. Customer Care
  47. Willingness
  48. Smile
  49. Passion