(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Centralized Scheduler calls to schedule patient.
"Dr.- sent me here for a STAT order!!"
"I need to speak with billing or auth dept."
Patient thinks arrival time is appointment time and checks in an hour early
Patient leaves and forgot/ lost something
"Why is it dark in here?" or "I did not see you back there!"
Patient went to the hospital for their appt
"Is there a cancellation list?"
The system is down (epic, fax, phone, machine, etc.)
Patient comment about the pink keyboard
When a pt sneezes and you bless them, but they don't say anything after...
"Are you seriously cashless?"
"Do you guys take walk-ins?"
When patient refuses to pay copay
Patient is trying to check in while they're on the phone
Office sends report/ priors instead of order
"I was never told the preps!"
Patient asked to change the channel
"The door does not work/ open?"
Scanner jams midway
Crazy lady comes in for her "mom".
"You don't have anything sooner?"
"Did the power go out?"
Patient says positive notes/ compliments about service/ facility/ staff
