Scannerjamsmidway"I wasnever toldthepreps!"When a ptsneezes andyou bless them,but they don'tsay anythingafter..."I need tospeak withbilling orauth dept."CentralizedSchedulercalls toschedulepatient.Patient istrying tocheck inwhile they'reon the phone"Did thepowergo out?"Patient thinksarrival time isappointmenttime andchecks in anhour earlyPatientleaves andforgot/ lostsomething"Is there acancellationlist?""You don'thaveanythingsooner?""The doordoes notwork/open?""Are youseriouslycashless?""Why is it darkin here?" or "Idid not seeyou backthere!"Patientwent to thehospital fortheir apptCrazy ladycomes infor her"mom".Office sendsreport/ priorsinstead oforder"Dr.- sentme herefor a STATorder!!"Patientasked tochange thechannelPatient sayspositive notes/complimentsabout service/facility/ staffWhenpatientrefuses topay copayThe systemis down (epic,fax, phone,machine,etc.)"Do youguys takewalk-ins?"Patientcommentabout thepinkkeyboardScannerjamsmidway"I wasnever toldthepreps!"When a ptsneezes andyou bless them,but they don'tsay anythingafter..."I need tospeak withbilling orauth dept."CentralizedSchedulercalls toschedulepatient.Patient istrying tocheck inwhile they'reon the phone"Did thepowergo out?"Patient thinksarrival time isappointmenttime andchecks in anhour earlyPatientleaves andforgot/ lostsomething"Is there acancellationlist?""You don'thaveanythingsooner?""The doordoes notwork/open?""Are youseriouslycashless?""Why is it darkin here?" or "Idid not seeyou backthere!"Patientwent to thehospital fortheir apptCrazy ladycomes infor her"mom".Office sendsreport/ priorsinstead oforder"Dr.- sentme herefor a STATorder!!"Patientasked tochange thechannelPatient sayspositive notes/complimentsabout service/facility/ staffWhenpatientrefuses topay copayThe systemis down (epic,fax, phone,machine,etc.)"Do youguys takewalk-ins?"Patientcommentabout thepinkkeyboard

Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scanner jams midway
  2. "I was never told the preps!"
  3. When a pt sneezes and you bless them, but they don't say anything after...
  4. "I need to speak with billing or auth dept."
  5. Centralized Scheduler calls to schedule patient.
  6. Patient is trying to check in while they're on the phone
  7. "Did the power go out?"
  8. Patient thinks arrival time is appointment time and checks in an hour early
  9. Patient leaves and forgot/ lost something
  10. "Is there a cancellation list?"
  11. "You don't have anything sooner?"
  12. "The door does not work/ open?"
  13. "Are you seriously cashless?"
  14. "Why is it dark in here?" or "I did not see you back there!"
  15. Patient went to the hospital for their appt
  16. Crazy lady comes in for her "mom".
  17. Office sends report/ priors instead of order
  18. "Dr.- sent me here for a STAT order!!"
  19. Patient asked to change the channel
  20. Patient says positive notes/ compliments about service/ facility/ staff
  21. When patient refuses to pay copay
  22. The system is down (epic, fax, phone, machine, etc.)
  23. "Do you guys take walk-ins?"
  24. Patient comment about the pink keyboard