Whenpatientrefuses topay copay"The doordoes notwork/open?"Patientleaves andforgot/ lostsomething"Why is it darkin here?" or "Idid not seeyou backthere!"Patientasked tochange thechannelPatientcommentabout thepinkkeyboardCrazy ladycomes infor her"mom".CentralizedSchedulercalls toschedulepatient."Are youseriouslycashless?"The systemis down (epic,fax, phone,machine,etc.)"Dr.- sentme herefor a STATorder!!"Patientwent to thehospital fortheir appt"Do youguys takewalk-ins?""I wasnever toldthepreps!"Patient istrying tocheck inwhile they'reon the phoneScannerjamsmidwayPatient thinksarrival time isappointmenttime andchecks in anhour early"Is there acancellationlist?""Did thepowergo out?""You don'thaveanythingsooner?"Patient sayspositive notes/complimentsabout service/facility/ staffOffice sendsreport/ priorsinstead oforder"I need tospeak withbilling orauth dept."When a ptsneezes andyou bless them,but they don'tsay anythingafter...Whenpatientrefuses topay copay"The doordoes notwork/open?"Patientleaves andforgot/ lostsomething"Why is it darkin here?" or "Idid not seeyou backthere!"Patientasked tochange thechannelPatientcommentabout thepinkkeyboardCrazy ladycomes infor her"mom".CentralizedSchedulercalls toschedulepatient."Are youseriouslycashless?"The systemis down (epic,fax, phone,machine,etc.)"Dr.- sentme herefor a STATorder!!"Patientwent to thehospital fortheir appt"Do youguys takewalk-ins?""I wasnever toldthepreps!"Patient istrying tocheck inwhile they'reon the phoneScannerjamsmidwayPatient thinksarrival time isappointmenttime andchecks in anhour early"Is there acancellationlist?""Did thepowergo out?""You don'thaveanythingsooner?"Patient sayspositive notes/complimentsabout service/facility/ staffOffice sendsreport/ priorsinstead oforder"I need tospeak withbilling orauth dept."When a ptsneezes andyou bless them,but they don'tsay anythingafter...

Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When patient refuses to pay copay
  2. "The door does not work/ open?"
  3. Patient leaves and forgot/ lost something
  4. "Why is it dark in here?" or "I did not see you back there!"
  5. Patient asked to change the channel
  6. Patient comment about the pink keyboard
  7. Crazy lady comes in for her "mom".
  8. Centralized Scheduler calls to schedule patient.
  9. "Are you seriously cashless?"
  10. The system is down (epic, fax, phone, machine, etc.)
  11. "Dr.- sent me here for a STAT order!!"
  12. Patient went to the hospital for their appt
  13. "Do you guys take walk-ins?"
  14. "I was never told the preps!"
  15. Patient is trying to check in while they're on the phone
  16. Scanner jams midway
  17. Patient thinks arrival time is appointment time and checks in an hour early
  18. "Is there a cancellation list?"
  19. "Did the power go out?"
  20. "You don't have anything sooner?"
  21. Patient says positive notes/ compliments about service/ facility/ staff
  22. Office sends report/ priors instead of order
  23. "I need to speak with billing or auth dept."
  24. When a pt sneezes and you bless them, but they don't say anything after...