(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Scanner jams midway
Office sends report/ priors instead of order
Patient asked to change the channel
"Are you seriously cashless?"
"Do you guys take walk-ins?"
Patient leaves and forgot/ lost something
"Is there a cancellation list?"
When patient refuses to pay copay
"I need to speak with billing or auth dept."
Patient is trying to check in while they're on the phone
The system is down (epic, fax, phone, machine, etc.)
"Dr.- sent me here for a STAT order!!"
Patient comment about the pink keyboard
"I was never told the preps!"
"Why is it dark in here?" or "I did not see you back there!"
When a pt sneezes and you bless them, but they don't say anything after...
Centralized Scheduler calls to schedule patient.
Crazy lady comes in for her "mom".
Patient went to the hospital for their appt
"Did the power go out?"
Patient thinks arrival time is appointment time and checks in an hour early
"You don't have anything sooner?"
"The door does not work/ open?"
Patient says positive notes/ compliments about service/ facility/ staff