(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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The system is down (epic, fax, phone, machine, etc.)
"You don't have anything sooner?"
"Is there a cancellation list?"
Patient is trying to check in while they're on the phone
Patient asked to change the channel
"The door does not work/ open?"
Crazy lady comes in for her "mom".
Patient thinks arrival time is appointment time and checks in an hour early
Centralized Scheduler calls to schedule patient.
"I need to speak with billing or auth dept."
Patient says positive notes/ compliments about service/ facility/ staff
Patient leaves and forgot/ lost something
Patient went to the hospital for their appt
"Dr.- sent me here for a STAT order!!"
Scanner jams midway
When a pt sneezes and you bless them, but they don't say anything after...
Office sends report/ priors instead of order
"I was never told the preps!"
When patient refuses to pay copay
"Why is it dark in here?" or "I did not see you back there!"
