Patientcommentabout thepinkkeyboardPatientleaves andforgot/ lostsomethingPatientwent to thehospital fortheir appt"Do youguys takewalk-ins?"The systemis down (epic,fax, phone,machine,etc.)CentralizedSchedulercalls toschedulepatient."Did thepowergo out?"Patient istrying tocheck inwhile they'reon the phonePatientasked tochange thechannel"Why is it darkin here?" or "Idid not seeyou backthere!""I need tospeak withbilling orauth dept.""I wasnever toldthepreps!"Office sendsreport/ priorsinstead oforderCrazy ladycomes infor her"mom".Scannerjamsmidway"Dr.- sentme herefor a STATorder!!"When a ptsneezes andyou bless them,but they don'tsay anythingafter..."Is there acancellationlist?""You don'thaveanythingsooner?""The doordoes notwork/open?""Are youseriouslycashless?"Patient sayspositive notes/complimentsabout service/facility/ staffWhenpatientrefuses topay copayPatient thinksarrival time isappointmenttime andchecks in anhour earlyPatientcommentabout thepinkkeyboardPatientleaves andforgot/ lostsomethingPatientwent to thehospital fortheir appt"Do youguys takewalk-ins?"The systemis down (epic,fax, phone,machine,etc.)CentralizedSchedulercalls toschedulepatient."Did thepowergo out?"Patient istrying tocheck inwhile they'reon the phonePatientasked tochange thechannel"Why is it darkin here?" or "Idid not seeyou backthere!""I need tospeak withbilling orauth dept.""I wasnever toldthepreps!"Office sendsreport/ priorsinstead oforderCrazy ladycomes infor her"mom".Scannerjamsmidway"Dr.- sentme herefor a STATorder!!"When a ptsneezes andyou bless them,but they don'tsay anythingafter..."Is there acancellationlist?""You don'thaveanythingsooner?""The doordoes notwork/open?""Are youseriouslycashless?"Patient sayspositive notes/complimentsabout service/facility/ staffWhenpatientrefuses topay copayPatient thinksarrival time isappointmenttime andchecks in anhour early

Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient comment about the pink keyboard
  2. Patient leaves and forgot/ lost something
  3. Patient went to the hospital for their appt
  4. "Do you guys take walk-ins?"
  5. The system is down (epic, fax, phone, machine, etc.)
  6. Centralized Scheduler calls to schedule patient.
  7. "Did the power go out?"
  8. Patient is trying to check in while they're on the phone
  9. Patient asked to change the channel
  10. "Why is it dark in here?" or "I did not see you back there!"
  11. "I need to speak with billing or auth dept."
  12. "I was never told the preps!"
  13. Office sends report/ priors instead of order
  14. Crazy lady comes in for her "mom".
  15. Scanner jams midway
  16. "Dr.- sent me here for a STAT order!!"
  17. When a pt sneezes and you bless them, but they don't say anything after...
  18. "Is there a cancellation list?"
  19. "You don't have anything sooner?"
  20. "The door does not work/ open?"
  21. "Are you seriously cashless?"
  22. Patient says positive notes/ compliments about service/ facility/ staff
  23. When patient refuses to pay copay
  24. Patient thinks arrival time is appointment time and checks in an hour early