Team memberwho receivedpositivefeedback fromTLTeam memberwith the most SIUreferrals/acceptedProvidespositiverecognitionto acoworkerTeam memberwith above80% serviceobservationratingTeammember withmost PALcalls YTDTeammemberwith above90% TATCustomeremail/voicemailnoting greatcustomerserviceTeammember thathelped on aclaim in thelast monthTeammember haslive answerrate above85%Totalinventoryless than20 YTDTeammember withthe mostPAL callsthis weekTeam memberwho provideshighquality/workdesk coverageTeammember withcustomerfocus DNAbadgeTeammemberwithTeammemberwith above80% TATTeamaveragesabove 85%satisfactionReceivespositiverecognitionfrom acoworkerWon aCSE $25RR forsatisfactionTeammember withabove 80%satisfactionratingTeammember withthe mostPAL callsthis monthTeammember withthe moststaffed phonetime YTDTeamMember haslive answerrate above90%Teammember withthe top 5outboundcalls YTDTeammember with2 or moresatisfiedsurvey'sTeam memberwho receivedpositivefeedback fromTLTeam memberwith the most SIUreferrals/acceptedProvidespositiverecognitionto acoworkerTeam memberwith above80% serviceobservationratingTeammember withmost PALcalls YTDTeammemberwith above90% TATCustomeremail/voicemailnoting greatcustomerserviceTeammember thathelped on aclaim in thelast monthTeammember haslive answerrate above85%Totalinventoryless than20 YTDTeammember withthe mostPAL callsthis weekTeam memberwho provideshighquality/workdesk coverageTeammember withcustomerfocus DNAbadgeTeammemberwithTeammemberwith above80% TATTeamaveragesabove 85%satisfactionReceivespositiverecognitionfrom acoworkerWon aCSE $25RR forsatisfactionTeammember withabove 80%satisfactionratingTeammember withthe mostPAL callsthis monthTeammember withthe moststaffed phonetime YTDTeamMember haslive answerrate above90%Teammember withthe top 5outboundcalls YTDTeammember with2 or moresatisfiedsurvey's

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
B
4
B
5
G
6
N
7
N
8
G
9
G
10
O
11
B
12
I
13
O
14
O
15
B
16
I
17
N
18
G
19
O
20
N
21
O
22
B
23
I
24
I
  1. G-Team member who received positive feedback from TL
  2. I-Team member with the most SIU referrals/accepted
  3. B-Provides positive recognition to a coworker
  4. B-Team member with above 80% service observation rating
  5. G-Team member with most PAL calls YTD
  6. N-Team member with above 90% TAT
  7. N-Customer email/voicemail noting great customer service
  8. G-Team member that helped on a claim in the last month
  9. G-Team member has live answer rate above 85%
  10. O-Total inventory less than 20 YTD
  11. B-Team member with the most PAL calls this week
  12. I-Team member who provides high quality/work desk coverage
  13. O-Team member with customer focus DNA badge
  14. O-Team member with
  15. B-Team member with above 80% TAT
  16. I-Team averages above 85% satisfaction
  17. N-Receives positive recognition from a coworker
  18. G-Won a CSE $25 RR for satisfaction
  19. O-Team member with above 80% satisfaction rating
  20. N-Team member with the most PAL calls this month
  21. O-Team member with the most staffed phone time YTD
  22. B-Team Member has live answer rate above 90%
  23. I-Team member with the top 5 outbound calls YTD
  24. I-Team member with 2 or more satisfied survey's