TeammemberwithTeam memberwho receivedpositivefeedback fromTLTotalinventoryless than20 YTDTeammember withcustomerfocus DNAbadgeTeam memberwith above80% serviceobservationratingTeammember withthe mostPAL callsthis monthTeammember thathelped on aclaim in thelast monthTeam memberwith the most SIUreferrals/acceptedTeammember haslive answerrate above85%Teamaveragesabove 85%satisfactionTeammemberwith above90% TATCustomeremail/voicemailnoting greatcustomerserviceReceivespositiverecognitionfrom acoworkerTeammember withabove 80%satisfactionratingTeamMember haslive answerrate above90%Won aCSE $25RR forsatisfactionTeammember withthe top 5outboundcalls YTDTeammember with2 or moresatisfiedsurvey'sTeam memberwho provideshighquality/workdesk coverageTeammember withthe moststaffed phonetime YTDTeammemberwith above80% TATProvidespositiverecognitionto acoworkerTeammember withmost PALcalls YTDTeammember withthe mostPAL callsthis weekTeammemberwithTeam memberwho receivedpositivefeedback fromTLTotalinventoryless than20 YTDTeammember withcustomerfocus DNAbadgeTeam memberwith above80% serviceobservationratingTeammember withthe mostPAL callsthis monthTeammember thathelped on aclaim in thelast monthTeam memberwith the most SIUreferrals/acceptedTeammember haslive answerrate above85%Teamaveragesabove 85%satisfactionTeammemberwith above90% TATCustomeremail/voicemailnoting greatcustomerserviceReceivespositiverecognitionfrom acoworkerTeammember withabove 80%satisfactionratingTeamMember haslive answerrate above90%Won aCSE $25RR forsatisfactionTeammember withthe top 5outboundcalls YTDTeammember with2 or moresatisfiedsurvey'sTeam memberwho provideshighquality/workdesk coverageTeammember withthe moststaffed phonetime YTDTeammemberwith above80% TATProvidespositiverecognitionto acoworkerTeammember withmost PALcalls YTDTeammember withthe mostPAL callsthis week

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
O
4
O
5
B
6
N
7
G
8
I
9
G
10
I
11
N
12
N
13
N
14
O
15
B
16
G
17
I
18
I
19
I
20
O
21
B
22
B
23
G
24
B
  1. O-Team member with
  2. G-Team member who received positive feedback from TL
  3. O-Total inventory less than 20 YTD
  4. O-Team member with customer focus DNA badge
  5. B-Team member with above 80% service observation rating
  6. N-Team member with the most PAL calls this month
  7. G-Team member that helped on a claim in the last month
  8. I-Team member with the most SIU referrals/accepted
  9. G-Team member has live answer rate above 85%
  10. I-Team averages above 85% satisfaction
  11. N-Team member with above 90% TAT
  12. N-Customer email/voicemail noting great customer service
  13. N-Receives positive recognition from a coworker
  14. O-Team member with above 80% satisfaction rating
  15. B-Team Member has live answer rate above 90%
  16. G-Won a CSE $25 RR for satisfaction
  17. I-Team member with the top 5 outbound calls YTD
  18. I-Team member with 2 or more satisfied survey's
  19. I-Team member who provides high quality/work desk coverage
  20. O-Team member with the most staffed phone time YTD
  21. B-Team member with above 80% TAT
  22. B-Provides positive recognition to a coworker
  23. G-Team member with most PAL calls YTD
  24. B-Team member with the most PAL calls this week