Teammember withthe mostPAL callsthis monthTeam memberwith the most SIUreferrals/acceptedTeammember haslive answerrate above85%TeammemberwithTeammember withcustomerfocus DNAbadgeTeam memberwho provideshighquality/workdesk coverageWon aCSE $25RR forsatisfactionTeam memberwho receivedpositivefeedback fromTLTeammember with2 or moresatisfiedsurvey'sTeammemberwith above90% TATTeam memberwith above80% serviceobservationratingTeammember withthe top 5outboundcalls YTDCustomeremail/voicemailnoting greatcustomerserviceProvidespositiverecognitionto acoworkerTotalinventoryless than20 YTDTeammember thathelped on aclaim in thelast monthTeamMember haslive answerrate above90%Teammember withmost PALcalls YTDTeammember withthe moststaffed phonetime YTDTeammember withthe mostPAL callsthis weekReceivespositiverecognitionfrom acoworkerTeamaveragesabove 85%satisfactionTeammember withabove 80%satisfactionratingTeammemberwith above80% TATTeammember withthe mostPAL callsthis monthTeam memberwith the most SIUreferrals/acceptedTeammember haslive answerrate above85%TeammemberwithTeammember withcustomerfocus DNAbadgeTeam memberwho provideshighquality/workdesk coverageWon aCSE $25RR forsatisfactionTeam memberwho receivedpositivefeedback fromTLTeammember with2 or moresatisfiedsurvey'sTeammemberwith above90% TATTeam memberwith above80% serviceobservationratingTeammember withthe top 5outboundcalls YTDCustomeremail/voicemailnoting greatcustomerserviceProvidespositiverecognitionto acoworkerTotalinventoryless than20 YTDTeammember thathelped on aclaim in thelast monthTeamMember haslive answerrate above90%Teammember withmost PALcalls YTDTeammember withthe moststaffed phonetime YTDTeammember withthe mostPAL callsthis weekReceivespositiverecognitionfrom acoworkerTeamaveragesabove 85%satisfactionTeammember withabove 80%satisfactionratingTeammemberwith above80% TAT

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
O
5
O
6
I
7
G
8
G
9
I
10
N
11
B
12
I
13
N
14
B
15
O
16
G
17
B
18
G
19
O
20
B
21
N
22
I
23
O
24
B
  1. N-Team member with the most PAL calls this month
  2. I-Team member with the most SIU referrals/accepted
  3. G-Team member has live answer rate above 85%
  4. O-Team member with
  5. O-Team member with customer focus DNA badge
  6. I-Team member who provides high quality/work desk coverage
  7. G-Won a CSE $25 RR for satisfaction
  8. G-Team member who received positive feedback from TL
  9. I-Team member with 2 or more satisfied survey's
  10. N-Team member with above 90% TAT
  11. B-Team member with above 80% service observation rating
  12. I-Team member with the top 5 outbound calls YTD
  13. N-Customer email/voicemail noting great customer service
  14. B-Provides positive recognition to a coworker
  15. O-Total inventory less than 20 YTD
  16. G-Team member that helped on a claim in the last month
  17. B-Team Member has live answer rate above 90%
  18. G-Team member with most PAL calls YTD
  19. O-Team member with the most staffed phone time YTD
  20. B-Team member with the most PAL calls this week
  21. N-Receives positive recognition from a coworker
  22. I-Team averages above 85% satisfaction
  23. O-Team member with above 80% satisfaction rating
  24. B-Team member with above 80% TAT