Won aCSE $25RR forsatisfactionTeammember with2 or moresatisfiedsurvey'sReceivespositiverecognitionfrom acoworkerTeammemberwithTeammemberwith above80% TATCustomeremail/voicemailnoting greatcustomerserviceProvidespositiverecognitionto acoworkerTeam memberwho provideshighquality/workdesk coverageTeammember withthe moststaffed phonetime YTDTeam memberwho receivedpositivefeedback fromTLTeammember withthe mostPAL callsthis weekTeammember withthe top 5outboundcalls YTDTeam memberwith above80% serviceobservationratingTeamMember haslive answerrate above90%Teammember thathelped on aclaim in thelast monthTeammember withmost PALcalls YTDTotalinventoryless than20 YTDTeammember withthe mostPAL callsthis monthTeam memberwith the most SIUreferrals/acceptedTeamaveragesabove 85%satisfactionTeammember withcustomerfocus DNAbadgeTeammember haslive answerrate above85%Teammember withabove 80%satisfactionratingTeammemberwith above90% TATWon aCSE $25RR forsatisfactionTeammember with2 or moresatisfiedsurvey'sReceivespositiverecognitionfrom acoworkerTeammemberwithTeammemberwith above80% TATCustomeremail/voicemailnoting greatcustomerserviceProvidespositiverecognitionto acoworkerTeam memberwho provideshighquality/workdesk coverageTeammember withthe moststaffed phonetime YTDTeam memberwho receivedpositivefeedback fromTLTeammember withthe mostPAL callsthis weekTeammember withthe top 5outboundcalls YTDTeam memberwith above80% serviceobservationratingTeamMember haslive answerrate above90%Teammember thathelped on aclaim in thelast monthTeammember withmost PALcalls YTDTotalinventoryless than20 YTDTeammember withthe mostPAL callsthis monthTeam memberwith the most SIUreferrals/acceptedTeamaveragesabove 85%satisfactionTeammember withcustomerfocus DNAbadgeTeammember haslive answerrate above85%Teammember withabove 80%satisfactionratingTeammemberwith above90% TAT

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
N
4
O
5
B
6
N
7
B
8
I
9
O
10
G
11
B
12
I
13
B
14
B
15
G
16
G
17
O
18
N
19
I
20
I
21
O
22
G
23
O
24
N
  1. G-Won a CSE $25 RR for satisfaction
  2. I-Team member with 2 or more satisfied survey's
  3. N-Receives positive recognition from a coworker
  4. O-Team member with
  5. B-Team member with above 80% TAT
  6. N-Customer email/voicemail noting great customer service
  7. B-Provides positive recognition to a coworker
  8. I-Team member who provides high quality/work desk coverage
  9. O-Team member with the most staffed phone time YTD
  10. G-Team member who received positive feedback from TL
  11. B-Team member with the most PAL calls this week
  12. I-Team member with the top 5 outbound calls YTD
  13. B-Team member with above 80% service observation rating
  14. B-Team Member has live answer rate above 90%
  15. G-Team member that helped on a claim in the last month
  16. G-Team member with most PAL calls YTD
  17. O-Total inventory less than 20 YTD
  18. N-Team member with the most PAL calls this month
  19. I-Team member with the most SIU referrals/accepted
  20. I-Team averages above 85% satisfaction
  21. O-Team member with customer focus DNA badge
  22. G-Team member has live answer rate above 85%
  23. O-Team member with above 80% satisfaction rating
  24. N-Team member with above 90% TAT