Teammemberwith above80% TATTeammember with2 or moresatisfiedsurvey'sTeammemberwith above90% TATTeam memberwho provideshighquality/workdesk coverageTeam memberwho receivedpositivefeedback fromTLTeam memberwith the most SIUreferrals/acceptedTeammember withmost PALcalls YTDTotalinventoryless than20 YTDTeammember withthe mostPAL callsthis weekTeammemberwithTeamMember haslive answerrate above90%Teammember withthe mostPAL callsthis monthTeammember withthe moststaffed phonetime YTDReceivespositiverecognitionfrom acoworkerWon aCSE $25RR forsatisfactionTeammember haslive answerrate above85%Teammember withthe top 5outboundcalls YTDTeammember thathelped on aclaim in thelast monthTeammember withabove 80%satisfactionratingTeam memberwith above80% serviceobservationratingCustomeremail/voicemailnoting greatcustomerserviceTeamaveragesabove 85%satisfactionProvidespositiverecognitionto acoworkerTeammember withcustomerfocus DNAbadgeTeammemberwith above80% TATTeammember with2 or moresatisfiedsurvey'sTeammemberwith above90% TATTeam memberwho provideshighquality/workdesk coverageTeam memberwho receivedpositivefeedback fromTLTeam memberwith the most SIUreferrals/acceptedTeammember withmost PALcalls YTDTotalinventoryless than20 YTDTeammember withthe mostPAL callsthis weekTeammemberwithTeamMember haslive answerrate above90%Teammember withthe mostPAL callsthis monthTeammember withthe moststaffed phonetime YTDReceivespositiverecognitionfrom acoworkerWon aCSE $25RR forsatisfactionTeammember haslive answerrate above85%Teammember withthe top 5outboundcalls YTDTeammember thathelped on aclaim in thelast monthTeammember withabove 80%satisfactionratingTeam memberwith above80% serviceobservationratingCustomeremail/voicemailnoting greatcustomerserviceTeamaveragesabove 85%satisfactionProvidespositiverecognitionto acoworkerTeammember withcustomerfocus DNAbadge

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
N
4
I
5
G
6
I
7
G
8
O
9
B
10
O
11
B
12
N
13
O
14
N
15
G
16
G
17
I
18
G
19
O
20
B
21
N
22
I
23
B
24
O
  1. B-Team member with above 80% TAT
  2. I-Team member with 2 or more satisfied survey's
  3. N-Team member with above 90% TAT
  4. I-Team member who provides high quality/work desk coverage
  5. G-Team member who received positive feedback from TL
  6. I-Team member with the most SIU referrals/accepted
  7. G-Team member with most PAL calls YTD
  8. O-Total inventory less than 20 YTD
  9. B-Team member with the most PAL calls this week
  10. O-Team member with
  11. B-Team Member has live answer rate above 90%
  12. N-Team member with the most PAL calls this month
  13. O-Team member with the most staffed phone time YTD
  14. N-Receives positive recognition from a coworker
  15. G-Won a CSE $25 RR for satisfaction
  16. G-Team member has live answer rate above 85%
  17. I-Team member with the top 5 outbound calls YTD
  18. G-Team member that helped on a claim in the last month
  19. O-Team member with above 80% satisfaction rating
  20. B-Team member with above 80% service observation rating
  21. N-Customer email/voicemail noting great customer service
  22. I-Team averages above 85% satisfaction
  23. B-Provides positive recognition to a coworker
  24. O-Team member with customer focus DNA badge