Teammember withabove 80%satisfactionratingTeam memberwho provideshighquality/workdesk coverageTeam memberwho receivedpositivefeedback fromTLTeammemberwithTeammember withthe mostPAL callsthis weekTeammember withcustomerfocus DNAbadgeTeammember withthe top 5outboundcalls YTDTeammember haslive answerrate above85%Teammember withmost PALcalls YTDTeammember with2 or moresatisfiedsurvey'sTeammember thathelped on aclaim in thelast monthTeamMember haslive answerrate above90%Teammemberwith above80% TATTeammemberwith above90% TATTeam memberwith above80% serviceobservationratingTeammember withthe moststaffed phonetime YTDProvidespositiverecognitionto acoworkerTeamaveragesabove 85%satisfactionTeam memberwith the most SIUreferrals/acceptedCustomeremail/voicemailnoting greatcustomerserviceTotalinventoryless than20 YTDTeammember withthe mostPAL callsthis monthWon aCSE $25RR forsatisfactionReceivespositiverecognitionfrom acoworkerTeammember withabove 80%satisfactionratingTeam memberwho provideshighquality/workdesk coverageTeam memberwho receivedpositivefeedback fromTLTeammemberwithTeammember withthe mostPAL callsthis weekTeammember withcustomerfocus DNAbadgeTeammember withthe top 5outboundcalls YTDTeammember haslive answerrate above85%Teammember withmost PALcalls YTDTeammember with2 or moresatisfiedsurvey'sTeammember thathelped on aclaim in thelast monthTeamMember haslive answerrate above90%Teammemberwith above80% TATTeammemberwith above90% TATTeam memberwith above80% serviceobservationratingTeammember withthe moststaffed phonetime YTDProvidespositiverecognitionto acoworkerTeamaveragesabove 85%satisfactionTeam memberwith the most SIUreferrals/acceptedCustomeremail/voicemailnoting greatcustomerserviceTotalinventoryless than20 YTDTeammember withthe mostPAL callsthis monthWon aCSE $25RR forsatisfactionReceivespositiverecognitionfrom acoworker

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
G
4
O
5
B
6
O
7
I
8
G
9
G
10
I
11
G
12
B
13
B
14
N
15
B
16
O
17
B
18
I
19
I
20
N
21
O
22
N
23
G
24
N
  1. O-Team member with above 80% satisfaction rating
  2. I-Team member who provides high quality/work desk coverage
  3. G-Team member who received positive feedback from TL
  4. O-Team member with
  5. B-Team member with the most PAL calls this week
  6. O-Team member with customer focus DNA badge
  7. I-Team member with the top 5 outbound calls YTD
  8. G-Team member has live answer rate above 85%
  9. G-Team member with most PAL calls YTD
  10. I-Team member with 2 or more satisfied survey's
  11. G-Team member that helped on a claim in the last month
  12. B-Team Member has live answer rate above 90%
  13. B-Team member with above 80% TAT
  14. N-Team member with above 90% TAT
  15. B-Team member with above 80% service observation rating
  16. O-Team member with the most staffed phone time YTD
  17. B-Provides positive recognition to a coworker
  18. I-Team averages above 85% satisfaction
  19. I-Team member with the most SIU referrals/accepted
  20. N-Customer email/voicemail noting great customer service
  21. O-Total inventory less than 20 YTD
  22. N-Team member with the most PAL calls this month
  23. G-Won a CSE $25 RR for satisfaction
  24. N-Receives positive recognition from a coworker