Teammember thathelped on aclaim in thelast monthTeammemberwith above80% TATTeam memberwith above80% serviceobservationratingTeammember withthe mostPAL callsthis weekTeammember withabove 80%satisfactionratingTeammember withthe top 5outboundcalls YTDTeammember withmost PALcalls YTDTeam memberwho provideshighquality/workdesk coverageReceivespositiverecognitionfrom acoworkerTeamaveragesabove 85%satisfactionTeam memberwith the most SIUreferrals/acceptedTotalinventoryless than20 YTDTeammember withthe mostPAL callsthis monthTeammember haslive answerrate above85%Team memberwho receivedpositivefeedback fromTLProvidespositiverecognitionto acoworkerTeammember with2 or moresatisfiedsurvey'sTeamMember haslive answerrate above90%TeammemberwithTeammember withcustomerfocus DNAbadgeCustomeremail/voicemailnoting greatcustomerserviceTeammember withthe moststaffed phonetime YTDTeammemberwith above90% TATWon aCSE $25RR forsatisfactionTeammember thathelped on aclaim in thelast monthTeammemberwith above80% TATTeam memberwith above80% serviceobservationratingTeammember withthe mostPAL callsthis weekTeammember withabove 80%satisfactionratingTeammember withthe top 5outboundcalls YTDTeammember withmost PALcalls YTDTeam memberwho provideshighquality/workdesk coverageReceivespositiverecognitionfrom acoworkerTeamaveragesabove 85%satisfactionTeam memberwith the most SIUreferrals/acceptedTotalinventoryless than20 YTDTeammember withthe mostPAL callsthis monthTeammember haslive answerrate above85%Team memberwho receivedpositivefeedback fromTLProvidespositiverecognitionto acoworkerTeammember with2 or moresatisfiedsurvey'sTeamMember haslive answerrate above90%TeammemberwithTeammember withcustomerfocus DNAbadgeCustomeremail/voicemailnoting greatcustomerserviceTeammember withthe moststaffed phonetime YTDTeammemberwith above90% TATWon aCSE $25RR forsatisfaction

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
B
4
B
5
O
6
I
7
G
8
I
9
N
10
I
11
I
12
O
13
N
14
G
15
G
16
B
17
I
18
B
19
O
20
O
21
N
22
O
23
N
24
G
  1. G-Team member that helped on a claim in the last month
  2. B-Team member with above 80% TAT
  3. B-Team member with above 80% service observation rating
  4. B-Team member with the most PAL calls this week
  5. O-Team member with above 80% satisfaction rating
  6. I-Team member with the top 5 outbound calls YTD
  7. G-Team member with most PAL calls YTD
  8. I-Team member who provides high quality/work desk coverage
  9. N-Receives positive recognition from a coworker
  10. I-Team averages above 85% satisfaction
  11. I-Team member with the most SIU referrals/accepted
  12. O-Total inventory less than 20 YTD
  13. N-Team member with the most PAL calls this month
  14. G-Team member has live answer rate above 85%
  15. G-Team member who received positive feedback from TL
  16. B-Provides positive recognition to a coworker
  17. I-Team member with 2 or more satisfied survey's
  18. B-Team Member has live answer rate above 90%
  19. O-Team member with
  20. O-Team member with customer focus DNA badge
  21. N-Customer email/voicemail noting great customer service
  22. O-Team member with the most staffed phone time YTD
  23. N-Team member with above 90% TAT
  24. G-Won a CSE $25 RR for satisfaction