Team memberwith the most SIUreferrals/acceptedTeam memberwho provideshighquality/workdesk coverageTeammember withabove 80%satisfactionratingTeammemberwith above80% TATTeammember haslive answerrate above85%Teammember withthe top 5outboundcalls YTDTeam memberwith above80% serviceobservationratingProvidespositiverecognitionto acoworkerTeammemberwithTeammember withcustomerfocus DNAbadgeCustomeremail/voicemailnoting greatcustomerserviceTotalinventoryless than20 YTDReceivespositiverecognitionfrom acoworkerTeammember with2 or moresatisfiedsurvey'sTeamMember haslive answerrate above90%Teammemberwith above90% TATTeammember thathelped on aclaim in thelast monthTeammember withthe mostPAL callsthis weekTeammember withthe moststaffed phonetime YTDTeammember withmost PALcalls YTDTeammember withthe mostPAL callsthis monthTeamaveragesabove 85%satisfactionWon aCSE $25RR forsatisfactionTeam memberwho receivedpositivefeedback fromTLTeam memberwith the most SIUreferrals/acceptedTeam memberwho provideshighquality/workdesk coverageTeammember withabove 80%satisfactionratingTeammemberwith above80% TATTeammember haslive answerrate above85%Teammember withthe top 5outboundcalls YTDTeam memberwith above80% serviceobservationratingProvidespositiverecognitionto acoworkerTeammemberwithTeammember withcustomerfocus DNAbadgeCustomeremail/voicemailnoting greatcustomerserviceTotalinventoryless than20 YTDReceivespositiverecognitionfrom acoworkerTeammember with2 or moresatisfiedsurvey'sTeamMember haslive answerrate above90%Teammemberwith above90% TATTeammember thathelped on aclaim in thelast monthTeammember withthe mostPAL callsthis weekTeammember withthe moststaffed phonetime YTDTeammember withmost PALcalls YTDTeammember withthe mostPAL callsthis monthTeamaveragesabove 85%satisfactionWon aCSE $25RR forsatisfactionTeam memberwho receivedpositivefeedback fromTL

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
O
4
B
5
G
6
I
7
B
8
B
9
O
10
O
11
N
12
O
13
N
14
I
15
B
16
N
17
G
18
B
19
O
20
G
21
N
22
I
23
G
24
G
  1. I-Team member with the most SIU referrals/accepted
  2. I-Team member who provides high quality/work desk coverage
  3. O-Team member with above 80% satisfaction rating
  4. B-Team member with above 80% TAT
  5. G-Team member has live answer rate above 85%
  6. I-Team member with the top 5 outbound calls YTD
  7. B-Team member with above 80% service observation rating
  8. B-Provides positive recognition to a coworker
  9. O-Team member with
  10. O-Team member with customer focus DNA badge
  11. N-Customer email/voicemail noting great customer service
  12. O-Total inventory less than 20 YTD
  13. N-Receives positive recognition from a coworker
  14. I-Team member with 2 or more satisfied survey's
  15. B-Team Member has live answer rate above 90%
  16. N-Team member with above 90% TAT
  17. G-Team member that helped on a claim in the last month
  18. B-Team member with the most PAL calls this week
  19. O-Team member with the most staffed phone time YTD
  20. G-Team member with most PAL calls YTD
  21. N-Team member with the most PAL calls this month
  22. I-Team averages above 85% satisfaction
  23. G-Won a CSE $25 RR for satisfaction
  24. G-Team member who received positive feedback from TL