Totalinventoryless than20 YTDTeamaveragesabove 85%satisfactionWon aCSE $25RR forsatisfactionTeammemberwithCustomeremail/voicemailnoting greatcustomerserviceTeammemberwith above80% TATTeammember haslive answerrate above85%Team memberwith the most SIUreferrals/acceptedTeammemberwith above90% TATTeammember withcustomerfocus DNAbadgeReceivespositiverecognitionfrom acoworkerTeammember withthe mostPAL callsthis monthTeammember withabove 80%satisfactionratingTeam memberwith above80% serviceobservationratingTeamMember haslive answerrate above90%Providespositiverecognitionto acoworkerTeammember withthe mostPAL callsthis weekTeammember withmost PALcalls YTDTeammember withthe top 5outboundcalls YTDTeammember with2 or moresatisfiedsurvey'sTeammember withthe moststaffed phonetime YTDTeam memberwho receivedpositivefeedback fromTLTeammember thathelped on aclaim in thelast monthTeam memberwho provideshighquality/workdesk coverageTotalinventoryless than20 YTDTeamaveragesabove 85%satisfactionWon aCSE $25RR forsatisfactionTeammemberwithCustomeremail/voicemailnoting greatcustomerserviceTeammemberwith above80% TATTeammember haslive answerrate above85%Team memberwith the most SIUreferrals/acceptedTeammemberwith above90% TATTeammember withcustomerfocus DNAbadgeReceivespositiverecognitionfrom acoworkerTeammember withthe mostPAL callsthis monthTeammember withabove 80%satisfactionratingTeam memberwith above80% serviceobservationratingTeamMember haslive answerrate above90%Providespositiverecognitionto acoworkerTeammember withthe mostPAL callsthis weekTeammember withmost PALcalls YTDTeammember withthe top 5outboundcalls YTDTeammember with2 or moresatisfiedsurvey'sTeammember withthe moststaffed phonetime YTDTeam memberwho receivedpositivefeedback fromTLTeammember thathelped on aclaim in thelast monthTeam memberwho provideshighquality/workdesk coverage

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
G
4
O
5
N
6
B
7
G
8
I
9
N
10
O
11
N
12
N
13
O
14
B
15
B
16
B
17
B
18
G
19
I
20
I
21
O
22
G
23
G
24
I
  1. O-Total inventory less than 20 YTD
  2. I-Team averages above 85% satisfaction
  3. G-Won a CSE $25 RR for satisfaction
  4. O-Team member with
  5. N-Customer email/voicemail noting great customer service
  6. B-Team member with above 80% TAT
  7. G-Team member has live answer rate above 85%
  8. I-Team member with the most SIU referrals/accepted
  9. N-Team member with above 90% TAT
  10. O-Team member with customer focus DNA badge
  11. N-Receives positive recognition from a coworker
  12. N-Team member with the most PAL calls this month
  13. O-Team member with above 80% satisfaction rating
  14. B-Team member with above 80% service observation rating
  15. B-Team Member has live answer rate above 90%
  16. B-Provides positive recognition to a coworker
  17. B-Team member with the most PAL calls this week
  18. G-Team member with most PAL calls YTD
  19. I-Team member with the top 5 outbound calls YTD
  20. I-Team member with 2 or more satisfied survey's
  21. O-Team member with the most staffed phone time YTD
  22. G-Team member who received positive feedback from TL
  23. G-Team member that helped on a claim in the last month
  24. I-Team member who provides high quality/work desk coverage