Receivespositiverecognitionfrom acoworkerTeammember withthe top 5outboundcalls YTDTeammemberwith above90% TATTeamMember haslive answerrate above90%Teammember haslive answerrate above85%Team memberwho provideshighquality/workdesk coverageTeammember with2 or moresatisfiedsurvey'sTeammember withthe mostPAL callsthis monthTeam memberwith above80% serviceobservationratingProvidespositiverecognitionto acoworkerTeammember withthe mostPAL callsthis weekCustomeremail/voicemailnoting greatcustomerserviceTeammember withthe moststaffed phonetime YTDTeammemberwithTeammemberwith above80% TATTotalinventoryless than20 YTDTeamaveragesabove 85%satisfactionTeam memberwith the most SIUreferrals/acceptedTeam memberwho receivedpositivefeedback fromTLTeammember withmost PALcalls YTDTeammember withcustomerfocus DNAbadgeTeammember thathelped on aclaim in thelast monthWon aCSE $25RR forsatisfactionTeammember withabove 80%satisfactionratingReceivespositiverecognitionfrom acoworkerTeammember withthe top 5outboundcalls YTDTeammemberwith above90% TATTeamMember haslive answerrate above90%Teammember haslive answerrate above85%Team memberwho provideshighquality/workdesk coverageTeammember with2 or moresatisfiedsurvey'sTeammember withthe mostPAL callsthis monthTeam memberwith above80% serviceobservationratingProvidespositiverecognitionto acoworkerTeammember withthe mostPAL callsthis weekCustomeremail/voicemailnoting greatcustomerserviceTeammember withthe moststaffed phonetime YTDTeammemberwithTeammemberwith above80% TATTotalinventoryless than20 YTDTeamaveragesabove 85%satisfactionTeam memberwith the most SIUreferrals/acceptedTeam memberwho receivedpositivefeedback fromTLTeammember withmost PALcalls YTDTeammember withcustomerfocus DNAbadgeTeammember thathelped on aclaim in thelast monthWon aCSE $25RR forsatisfactionTeammember withabove 80%satisfactionrating

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
N
4
B
5
G
6
I
7
I
8
N
9
B
10
B
11
B
12
N
13
O
14
O
15
B
16
O
17
I
18
I
19
G
20
G
21
O
22
G
23
G
24
O
  1. N-Receives positive recognition from a coworker
  2. I-Team member with the top 5 outbound calls YTD
  3. N-Team member with above 90% TAT
  4. B-Team Member has live answer rate above 90%
  5. G-Team member has live answer rate above 85%
  6. I-Team member who provides high quality/work desk coverage
  7. I-Team member with 2 or more satisfied survey's
  8. N-Team member with the most PAL calls this month
  9. B-Team member with above 80% service observation rating
  10. B-Provides positive recognition to a coworker
  11. B-Team member with the most PAL calls this week
  12. N-Customer email/voicemail noting great customer service
  13. O-Team member with the most staffed phone time YTD
  14. O-Team member with
  15. B-Team member with above 80% TAT
  16. O-Total inventory less than 20 YTD
  17. I-Team averages above 85% satisfaction
  18. I-Team member with the most SIU referrals/accepted
  19. G-Team member who received positive feedback from TL
  20. G-Team member with most PAL calls YTD
  21. O-Team member with customer focus DNA badge
  22. G-Team member that helped on a claim in the last month
  23. G-Won a CSE $25 RR for satisfaction
  24. O-Team member with above 80% satisfaction rating