TeamMember haslive answerrate above90%Teammember withthe top 5outboundcalls YTDTeammember withmost PALcalls YTDTeam memberwith above80% serviceobservationratingWon aCSE $25RR forsatisfactionTeam memberwho provideshighquality/workdesk coverageTeammember thathelped on aclaim in thelast monthTeam memberwith the most SIUreferrals/acceptedReceivespositiverecognitionfrom acoworkerTeammember haslive answerrate above85%Teammemberwith above90% TATCustomeremail/voicemailnoting greatcustomerserviceTeammember withthe mostPAL callsthis monthTeammemberwith above80% TATTotalinventoryless than20 YTDTeamaveragesabove 85%satisfactionTeammemberwithTeam memberwho receivedpositivefeedback fromTLTeammember with2 or moresatisfiedsurvey'sTeammember withthe mostPAL callsthis weekTeammember withcustomerfocus DNAbadgeTeammember withabove 80%satisfactionratingProvidespositiverecognitionto acoworkerTeammember withthe moststaffed phonetime YTDTeamMember haslive answerrate above90%Teammember withthe top 5outboundcalls YTDTeammember withmost PALcalls YTDTeam memberwith above80% serviceobservationratingWon aCSE $25RR forsatisfactionTeam memberwho provideshighquality/workdesk coverageTeammember thathelped on aclaim in thelast monthTeam memberwith the most SIUreferrals/acceptedReceivespositiverecognitionfrom acoworkerTeammember haslive answerrate above85%Teammemberwith above90% TATCustomeremail/voicemailnoting greatcustomerserviceTeammember withthe mostPAL callsthis monthTeammemberwith above80% TATTotalinventoryless than20 YTDTeamaveragesabove 85%satisfactionTeammemberwithTeam memberwho receivedpositivefeedback fromTLTeammember with2 or moresatisfiedsurvey'sTeammember withthe mostPAL callsthis weekTeammember withcustomerfocus DNAbadgeTeammember withabove 80%satisfactionratingProvidespositiverecognitionto acoworkerTeammember withthe moststaffed phonetime YTD

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
G
4
B
5
G
6
I
7
G
8
I
9
N
10
G
11
N
12
N
13
N
14
B
15
O
16
I
17
O
18
G
19
I
20
B
21
O
22
O
23
B
24
O
  1. B-Team Member has live answer rate above 90%
  2. I-Team member with the top 5 outbound calls YTD
  3. G-Team member with most PAL calls YTD
  4. B-Team member with above 80% service observation rating
  5. G-Won a CSE $25 RR for satisfaction
  6. I-Team member who provides high quality/work desk coverage
  7. G-Team member that helped on a claim in the last month
  8. I-Team member with the most SIU referrals/accepted
  9. N-Receives positive recognition from a coworker
  10. G-Team member has live answer rate above 85%
  11. N-Team member with above 90% TAT
  12. N-Customer email/voicemail noting great customer service
  13. N-Team member with the most PAL calls this month
  14. B-Team member with above 80% TAT
  15. O-Total inventory less than 20 YTD
  16. I-Team averages above 85% satisfaction
  17. O-Team member with
  18. G-Team member who received positive feedback from TL
  19. I-Team member with 2 or more satisfied survey's
  20. B-Team member with the most PAL calls this week
  21. O-Team member with customer focus DNA badge
  22. O-Team member with above 80% satisfaction rating
  23. B-Provides positive recognition to a coworker
  24. O-Team member with the most staffed phone time YTD