TeamMember haslive answerrate above90%Teammember withthe mostPAL callsthis monthTeammember with2 or moresatisfiedsurvey'sTeammemberwith above90% TATTeammember withthe mostPAL callsthis weekTeammember withcustomerfocus DNAbadgeTeammember withabove 80%satisfactionratingTeammember withthe moststaffed phonetime YTDTeammemberwithTeam memberwho provideshighquality/workdesk coverageTeam memberwith the most SIUreferrals/acceptedTeammember withthe top 5outboundcalls YTDReceivespositiverecognitionfrom acoworkerTeam memberwho receivedpositivefeedback fromTLTeammember thathelped on aclaim in thelast monthTeammemberwith above80% TATTeamaveragesabove 85%satisfactionTotalinventoryless than20 YTDWon aCSE $25RR forsatisfactionTeammember haslive answerrate above85%Providespositiverecognitionto acoworkerTeam memberwith above80% serviceobservationratingCustomeremail/voicemailnoting greatcustomerserviceTeammember withmost PALcalls YTDTeamMember haslive answerrate above90%Teammember withthe mostPAL callsthis monthTeammember with2 or moresatisfiedsurvey'sTeammemberwith above90% TATTeammember withthe mostPAL callsthis weekTeammember withcustomerfocus DNAbadgeTeammember withabove 80%satisfactionratingTeammember withthe moststaffed phonetime YTDTeammemberwithTeam memberwho provideshighquality/workdesk coverageTeam memberwith the most SIUreferrals/acceptedTeammember withthe top 5outboundcalls YTDReceivespositiverecognitionfrom acoworkerTeam memberwho receivedpositivefeedback fromTLTeammember thathelped on aclaim in thelast monthTeammemberwith above80% TATTeamaveragesabove 85%satisfactionTotalinventoryless than20 YTDWon aCSE $25RR forsatisfactionTeammember haslive answerrate above85%Providespositiverecognitionto acoworkerTeam memberwith above80% serviceobservationratingCustomeremail/voicemailnoting greatcustomerserviceTeammember withmost PALcalls YTD

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
I
4
N
5
B
6
O
7
O
8
O
9
O
10
I
11
I
12
I
13
N
14
G
15
G
16
B
17
I
18
O
19
G
20
G
21
B
22
B
23
N
24
G
  1. B-Team Member has live answer rate above 90%
  2. N-Team member with the most PAL calls this month
  3. I-Team member with 2 or more satisfied survey's
  4. N-Team member with above 90% TAT
  5. B-Team member with the most PAL calls this week
  6. O-Team member with customer focus DNA badge
  7. O-Team member with above 80% satisfaction rating
  8. O-Team member with the most staffed phone time YTD
  9. O-Team member with
  10. I-Team member who provides high quality/work desk coverage
  11. I-Team member with the most SIU referrals/accepted
  12. I-Team member with the top 5 outbound calls YTD
  13. N-Receives positive recognition from a coworker
  14. G-Team member who received positive feedback from TL
  15. G-Team member that helped on a claim in the last month
  16. B-Team member with above 80% TAT
  17. I-Team averages above 85% satisfaction
  18. O-Total inventory less than 20 YTD
  19. G-Won a CSE $25 RR for satisfaction
  20. G-Team member has live answer rate above 85%
  21. B-Provides positive recognition to a coworker
  22. B-Team member with above 80% service observation rating
  23. N-Customer email/voicemail noting great customer service
  24. G-Team member with most PAL calls YTD