Team memberwho receivedpositivefeedback fromTLTeammember withmost PALcalls YTDTeam memberwith the most SIUreferrals/acceptedTeammember withabove 80%satisfactionratingTeammember withthe moststaffed phonetime YTDTeamaveragesabove 85%satisfactionTeammember withcustomerfocus DNAbadgeTeammember haslive answerrate above85%Teammember withthe mostPAL callsthis weekTeammemberwith above90% TATTeam memberwith above80% serviceobservationratingTeammember withthe mostPAL callsthis monthTeammember with2 or moresatisfiedsurvey'sTotalinventoryless than20 YTDTeammember thathelped on aclaim in thelast monthTeammember withthe top 5outboundcalls YTDTeamMember haslive answerrate above90%Team memberwho provideshighquality/workdesk coverageCustomeremail/voicemailnoting greatcustomerserviceTeammemberwithReceivespositiverecognitionfrom acoworkerWon aCSE $25RR forsatisfactionProvidespositiverecognitionto acoworkerTeammemberwith above80% TATTeam memberwho receivedpositivefeedback fromTLTeammember withmost PALcalls YTDTeam memberwith the most SIUreferrals/acceptedTeammember withabove 80%satisfactionratingTeammember withthe moststaffed phonetime YTDTeamaveragesabove 85%satisfactionTeammember withcustomerfocus DNAbadgeTeammember haslive answerrate above85%Teammember withthe mostPAL callsthis weekTeammemberwith above90% TATTeam memberwith above80% serviceobservationratingTeammember withthe mostPAL callsthis monthTeammember with2 or moresatisfiedsurvey'sTotalinventoryless than20 YTDTeammember thathelped on aclaim in thelast monthTeammember withthe top 5outboundcalls YTDTeamMember haslive answerrate above90%Team memberwho provideshighquality/workdesk coverageCustomeremail/voicemailnoting greatcustomerserviceTeammemberwithReceivespositiverecognitionfrom acoworkerWon aCSE $25RR forsatisfactionProvidespositiverecognitionto acoworkerTeammemberwith above80% TAT

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
I
4
O
5
O
6
I
7
O
8
G
9
B
10
N
11
B
12
N
13
I
14
O
15
G
16
I
17
B
18
I
19
N
20
O
21
N
22
G
23
B
24
B
  1. G-Team member who received positive feedback from TL
  2. G-Team member with most PAL calls YTD
  3. I-Team member with the most SIU referrals/accepted
  4. O-Team member with above 80% satisfaction rating
  5. O-Team member with the most staffed phone time YTD
  6. I-Team averages above 85% satisfaction
  7. O-Team member with customer focus DNA badge
  8. G-Team member has live answer rate above 85%
  9. B-Team member with the most PAL calls this week
  10. N-Team member with above 90% TAT
  11. B-Team member with above 80% service observation rating
  12. N-Team member with the most PAL calls this month
  13. I-Team member with 2 or more satisfied survey's
  14. O-Total inventory less than 20 YTD
  15. G-Team member that helped on a claim in the last month
  16. I-Team member with the top 5 outbound calls YTD
  17. B-Team Member has live answer rate above 90%
  18. I-Team member who provides high quality/work desk coverage
  19. N-Customer email/voicemail noting great customer service
  20. O-Team member with
  21. N-Receives positive recognition from a coworker
  22. G-Won a CSE $25 RR for satisfaction
  23. B-Provides positive recognition to a coworker
  24. B-Team member with above 80% TAT