Teammember thathelped on aclaim in thelast monthCustomeremail/voicemailnoting greatcustomerserviceTeamMember haslive answerrate above90%Providespositiverecognitionto acoworkerWon aCSE $25RR forsatisfactionTeammember withthe mostPAL callsthis monthTeam memberwith the most SIUreferrals/acceptedTeammember withabove 80%satisfactionratingTeam memberwith above80% serviceobservationratingTeammemberwith above90% TATTeam memberwho provideshighquality/workdesk coverageTeamaveragesabove 85%satisfactionTeammember with2 or moresatisfiedsurvey'sTeammember withthe top 5outboundcalls YTDTeam memberwho receivedpositivefeedback fromTLTeammemberwith above80% TATTeammember withmost PALcalls YTDTeammember withthe moststaffed phonetime YTDTeammember haslive answerrate above85%Teammember withcustomerfocus DNAbadgeReceivespositiverecognitionfrom acoworkerTeammember withthe mostPAL callsthis weekTeammemberwithTotalinventoryless than20 YTDTeammember thathelped on aclaim in thelast monthCustomeremail/voicemailnoting greatcustomerserviceTeamMember haslive answerrate above90%Providespositiverecognitionto acoworkerWon aCSE $25RR forsatisfactionTeammember withthe mostPAL callsthis monthTeam memberwith the most SIUreferrals/acceptedTeammember withabove 80%satisfactionratingTeam memberwith above80% serviceobservationratingTeammemberwith above90% TATTeam memberwho provideshighquality/workdesk coverageTeamaveragesabove 85%satisfactionTeammember with2 or moresatisfiedsurvey'sTeammember withthe top 5outboundcalls YTDTeam memberwho receivedpositivefeedback fromTLTeammemberwith above80% TATTeammember withmost PALcalls YTDTeammember withthe moststaffed phonetime YTDTeammember haslive answerrate above85%Teammember withcustomerfocus DNAbadgeReceivespositiverecognitionfrom acoworkerTeammember withthe mostPAL callsthis weekTeammemberwithTotalinventoryless than20 YTD

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
B
4
B
5
G
6
N
7
I
8
O
9
B
10
N
11
I
12
I
13
I
14
I
15
G
16
B
17
G
18
O
19
G
20
O
21
N
22
B
23
O
24
O
  1. G-Team member that helped on a claim in the last month
  2. N-Customer email/voicemail noting great customer service
  3. B-Team Member has live answer rate above 90%
  4. B-Provides positive recognition to a coworker
  5. G-Won a CSE $25 RR for satisfaction
  6. N-Team member with the most PAL calls this month
  7. I-Team member with the most SIU referrals/accepted
  8. O-Team member with above 80% satisfaction rating
  9. B-Team member with above 80% service observation rating
  10. N-Team member with above 90% TAT
  11. I-Team member who provides high quality/work desk coverage
  12. I-Team averages above 85% satisfaction
  13. I-Team member with 2 or more satisfied survey's
  14. I-Team member with the top 5 outbound calls YTD
  15. G-Team member who received positive feedback from TL
  16. B-Team member with above 80% TAT
  17. G-Team member with most PAL calls YTD
  18. O-Team member with the most staffed phone time YTD
  19. G-Team member has live answer rate above 85%
  20. O-Team member with customer focus DNA badge
  21. N-Receives positive recognition from a coworker
  22. B-Team member with the most PAL calls this week
  23. O-Team member with
  24. O-Total inventory less than 20 YTD