Teammember with2 or moresatisfiedsurvey'sTeammember withthe moststaffed phonetime YTDTeam memberwho receivedpositivefeedback fromTLTeammember withabove 80%satisfactionratingTeammember withmost PALcalls YTDTeammember withthe mostPAL callsthis monthTeammember withcustomerfocus DNAbadgeWon aCSE $25RR forsatisfactionTeammemberwith above80% TATTeammember withthe top 5outboundcalls YTDCustomeremail/voicemailnoting greatcustomerserviceProvidespositiverecognitionto acoworkerTeamaveragesabove 85%satisfactionTeammember haslive answerrate above85%Team memberwith the most SIUreferrals/acceptedTeammember thathelped on aclaim in thelast monthTeammemberwith above90% TATTeam memberwith above80% serviceobservationratingTeamMember haslive answerrate above90%Teammember withthe mostPAL callsthis weekReceivespositiverecognitionfrom acoworkerTeam memberwho provideshighquality/workdesk coverageTotalinventoryless than20 YTDTeammemberwithTeammember with2 or moresatisfiedsurvey'sTeammember withthe moststaffed phonetime YTDTeam memberwho receivedpositivefeedback fromTLTeammember withabove 80%satisfactionratingTeammember withmost PALcalls YTDTeammember withthe mostPAL callsthis monthTeammember withcustomerfocus DNAbadgeWon aCSE $25RR forsatisfactionTeammemberwith above80% TATTeammember withthe top 5outboundcalls YTDCustomeremail/voicemailnoting greatcustomerserviceProvidespositiverecognitionto acoworkerTeamaveragesabove 85%satisfactionTeammember haslive answerrate above85%Team memberwith the most SIUreferrals/acceptedTeammember thathelped on aclaim in thelast monthTeammemberwith above90% TATTeam memberwith above80% serviceobservationratingTeamMember haslive answerrate above90%Teammember withthe mostPAL callsthis weekReceivespositiverecognitionfrom acoworkerTeam memberwho provideshighquality/workdesk coverageTotalinventoryless than20 YTDTeammemberwith

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
G
4
O
5
G
6
N
7
O
8
G
9
B
10
I
11
N
12
B
13
I
14
G
15
I
16
G
17
N
18
B
19
B
20
B
21
N
22
I
23
O
24
O
  1. I-Team member with 2 or more satisfied survey's
  2. O-Team member with the most staffed phone time YTD
  3. G-Team member who received positive feedback from TL
  4. O-Team member with above 80% satisfaction rating
  5. G-Team member with most PAL calls YTD
  6. N-Team member with the most PAL calls this month
  7. O-Team member with customer focus DNA badge
  8. G-Won a CSE $25 RR for satisfaction
  9. B-Team member with above 80% TAT
  10. I-Team member with the top 5 outbound calls YTD
  11. N-Customer email/voicemail noting great customer service
  12. B-Provides positive recognition to a coworker
  13. I-Team averages above 85% satisfaction
  14. G-Team member has live answer rate above 85%
  15. I-Team member with the most SIU referrals/accepted
  16. G-Team member that helped on a claim in the last month
  17. N-Team member with above 90% TAT
  18. B-Team member with above 80% service observation rating
  19. B-Team Member has live answer rate above 90%
  20. B-Team member with the most PAL calls this week
  21. N-Receives positive recognition from a coworker
  22. I-Team member who provides high quality/work desk coverage
  23. O-Total inventory less than 20 YTD
  24. O-Team member with