Teammember withmost PALcalls YTDTeammember haslive answerrate above85%Won aCSE $25RR forsatisfactionTeam memberwith the most SIUreferrals/acceptedTeam memberwho provideshighquality/workdesk coverageTeammemberwith above90% TATTeammemberwith above80% TATTeamMember haslive answerrate above90%Teammember withthe mostPAL callsthis monthProvidespositiverecognitionto acoworkerTeammember withthe top 5outboundcalls YTDTeammember withthe moststaffed phonetime YTDTeammember with2 or moresatisfiedsurvey'sTeamaveragesabove 85%satisfactionTeam memberwho receivedpositivefeedback fromTLTeammember thathelped on aclaim in thelast monthTeammember withthe mostPAL callsthis weekTeammember withcustomerfocus DNAbadgeCustomeremail/voicemailnoting greatcustomerserviceTeam memberwith above80% serviceobservationratingReceivespositiverecognitionfrom acoworkerTeammember withabove 80%satisfactionratingTeammemberwithTotalinventoryless than20 YTDTeammember withmost PALcalls YTDTeammember haslive answerrate above85%Won aCSE $25RR forsatisfactionTeam memberwith the most SIUreferrals/acceptedTeam memberwho provideshighquality/workdesk coverageTeammemberwith above90% TATTeammemberwith above80% TATTeamMember haslive answerrate above90%Teammember withthe mostPAL callsthis monthProvidespositiverecognitionto acoworkerTeammember withthe top 5outboundcalls YTDTeammember withthe moststaffed phonetime YTDTeammember with2 or moresatisfiedsurvey'sTeamaveragesabove 85%satisfactionTeam memberwho receivedpositivefeedback fromTLTeammember thathelped on aclaim in thelast monthTeammember withthe mostPAL callsthis weekTeammember withcustomerfocus DNAbadgeCustomeremail/voicemailnoting greatcustomerserviceTeam memberwith above80% serviceobservationratingReceivespositiverecognitionfrom acoworkerTeammember withabove 80%satisfactionratingTeammemberwithTotalinventoryless than20 YTD

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
G
4
I
5
I
6
N
7
B
8
B
9
N
10
B
11
I
12
O
13
I
14
I
15
G
16
G
17
B
18
O
19
N
20
B
21
N
22
O
23
O
24
O
  1. G-Team member with most PAL calls YTD
  2. G-Team member has live answer rate above 85%
  3. G-Won a CSE $25 RR for satisfaction
  4. I-Team member with the most SIU referrals/accepted
  5. I-Team member who provides high quality/work desk coverage
  6. N-Team member with above 90% TAT
  7. B-Team member with above 80% TAT
  8. B-Team Member has live answer rate above 90%
  9. N-Team member with the most PAL calls this month
  10. B-Provides positive recognition to a coworker
  11. I-Team member with the top 5 outbound calls YTD
  12. O-Team member with the most staffed phone time YTD
  13. I-Team member with 2 or more satisfied survey's
  14. I-Team averages above 85% satisfaction
  15. G-Team member who received positive feedback from TL
  16. G-Team member that helped on a claim in the last month
  17. B-Team member with the most PAL calls this week
  18. O-Team member with customer focus DNA badge
  19. N-Customer email/voicemail noting great customer service
  20. B-Team member with above 80% service observation rating
  21. N-Receives positive recognition from a coworker
  22. O-Team member with above 80% satisfaction rating
  23. O-Team member with
  24. O-Total inventory less than 20 YTD