Teammemberwith above90% TATProvidespositiverecognitionto acoworkerTeammember thathelped on aclaim in thelast monthTeammember withthe mostPAL callsthis weekReceivespositiverecognitionfrom acoworkerTeamMember haslive answerrate above90%Teammember withcustomerfocus DNAbadgeTeam memberwho provideshighquality/workdesk coverageTeammemberwith above80% TATTeammember withthe moststaffed phonetime YTDTeam memberwho receivedpositivefeedback fromTLWon aCSE $25RR forsatisfactionTeamaveragesabove 85%satisfactionTeammember withthe mostPAL callsthis monthTeammember withthe top 5outboundcalls YTDTeammember with2 or moresatisfiedsurvey'sTeam memberwith above80% serviceobservationratingTotalinventoryless than20 YTDTeammember withmost PALcalls YTDTeammemberwithCustomeremail/voicemailnoting greatcustomerserviceTeammember withabove 80%satisfactionratingTeam memberwith the most SIUreferrals/acceptedTeammember haslive answerrate above85%Teammemberwith above90% TATProvidespositiverecognitionto acoworkerTeammember thathelped on aclaim in thelast monthTeammember withthe mostPAL callsthis weekReceivespositiverecognitionfrom acoworkerTeamMember haslive answerrate above90%Teammember withcustomerfocus DNAbadgeTeam memberwho provideshighquality/workdesk coverageTeammemberwith above80% TATTeammember withthe moststaffed phonetime YTDTeam memberwho receivedpositivefeedback fromTLWon aCSE $25RR forsatisfactionTeamaveragesabove 85%satisfactionTeammember withthe mostPAL callsthis monthTeammember withthe top 5outboundcalls YTDTeammember with2 or moresatisfiedsurvey'sTeam memberwith above80% serviceobservationratingTotalinventoryless than20 YTDTeammember withmost PALcalls YTDTeammemberwithCustomeremail/voicemailnoting greatcustomerserviceTeammember withabove 80%satisfactionratingTeam memberwith the most SIUreferrals/acceptedTeammember haslive answerrate above85%

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
G
4
B
5
N
6
B
7
O
8
I
9
B
10
O
11
G
12
G
13
I
14
N
15
I
16
I
17
B
18
O
19
G
20
O
21
N
22
O
23
I
24
G
  1. N-Team member with above 90% TAT
  2. B-Provides positive recognition to a coworker
  3. G-Team member that helped on a claim in the last month
  4. B-Team member with the most PAL calls this week
  5. N-Receives positive recognition from a coworker
  6. B-Team Member has live answer rate above 90%
  7. O-Team member with customer focus DNA badge
  8. I-Team member who provides high quality/work desk coverage
  9. B-Team member with above 80% TAT
  10. O-Team member with the most staffed phone time YTD
  11. G-Team member who received positive feedback from TL
  12. G-Won a CSE $25 RR for satisfaction
  13. I-Team averages above 85% satisfaction
  14. N-Team member with the most PAL calls this month
  15. I-Team member with the top 5 outbound calls YTD
  16. I-Team member with 2 or more satisfied survey's
  17. B-Team member with above 80% service observation rating
  18. O-Total inventory less than 20 YTD
  19. G-Team member with most PAL calls YTD
  20. O-Team member with
  21. N-Customer email/voicemail noting great customer service
  22. O-Team member with above 80% satisfaction rating
  23. I-Team member with the most SIU referrals/accepted
  24. G-Team member has live answer rate above 85%