Teammember withthe mostPAL callsthis weekReceivespositiverecognitionfrom acoworkerTeammember withabove 80%satisfactionratingTeammember haslive answerrate above85%Totalinventoryless than20 YTDProvidespositiverecognitionto acoworkerCustomeremail/voicemailnoting greatcustomerserviceTeam memberwho receivedpositivefeedback fromTLWon aCSE $25RR forsatisfactionTeam memberwith above80% serviceobservationratingTeammember withcustomerfocus DNAbadgeTeamaveragesabove 85%satisfactionTeammember withthe moststaffed phonetime YTDTeam memberwith the most SIUreferrals/acceptedTeammemberwithTeammember with2 or moresatisfiedsurvey'sTeammemberwith above80% TATTeammember withthe mostPAL callsthis monthTeammember withmost PALcalls YTDTeammember withthe top 5outboundcalls YTDTeam memberwho provideshighquality/workdesk coverageTeammember thathelped on aclaim in thelast monthTeamMember haslive answerrate above90%Teammemberwith above90% TATTeammember withthe mostPAL callsthis weekReceivespositiverecognitionfrom acoworkerTeammember withabove 80%satisfactionratingTeammember haslive answerrate above85%Totalinventoryless than20 YTDProvidespositiverecognitionto acoworkerCustomeremail/voicemailnoting greatcustomerserviceTeam memberwho receivedpositivefeedback fromTLWon aCSE $25RR forsatisfactionTeam memberwith above80% serviceobservationratingTeammember withcustomerfocus DNAbadgeTeamaveragesabove 85%satisfactionTeammember withthe moststaffed phonetime YTDTeam memberwith the most SIUreferrals/acceptedTeammemberwithTeammember with2 or moresatisfiedsurvey'sTeammemberwith above80% TATTeammember withthe mostPAL callsthis monthTeammember withmost PALcalls YTDTeammember withthe top 5outboundcalls YTDTeam memberwho provideshighquality/workdesk coverageTeammember thathelped on aclaim in thelast monthTeamMember haslive answerrate above90%Teammemberwith above90% TAT

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
O
4
G
5
O
6
B
7
N
8
G
9
G
10
B
11
O
12
I
13
O
14
I
15
O
16
I
17
B
18
N
19
G
20
I
21
I
22
G
23
B
24
N
  1. B-Team member with the most PAL calls this week
  2. N-Receives positive recognition from a coworker
  3. O-Team member with above 80% satisfaction rating
  4. G-Team member has live answer rate above 85%
  5. O-Total inventory less than 20 YTD
  6. B-Provides positive recognition to a coworker
  7. N-Customer email/voicemail noting great customer service
  8. G-Team member who received positive feedback from TL
  9. G-Won a CSE $25 RR for satisfaction
  10. B-Team member with above 80% service observation rating
  11. O-Team member with customer focus DNA badge
  12. I-Team averages above 85% satisfaction
  13. O-Team member with the most staffed phone time YTD
  14. I-Team member with the most SIU referrals/accepted
  15. O-Team member with
  16. I-Team member with 2 or more satisfied survey's
  17. B-Team member with above 80% TAT
  18. N-Team member with the most PAL calls this month
  19. G-Team member with most PAL calls YTD
  20. I-Team member with the top 5 outbound calls YTD
  21. I-Team member who provides high quality/work desk coverage
  22. G-Team member that helped on a claim in the last month
  23. B-Team Member has live answer rate above 90%
  24. N-Team member with above 90% TAT