Providespositiverecognitionto acoworkerTeammember haslive answerrate above85%Teammember with2 or moresatisfiedsurvey'sTeammember withthe mostPAL callsthis weekTeam memberwho receivedpositivefeedback fromTLTeammember withcustomerfocus DNAbadgeTeammemberwith above90% TATTeammember withthe moststaffed phonetime YTDTeamaveragesabove 85%satisfactionCustomeremail/voicemailnoting greatcustomerserviceTeammember thathelped on aclaim in thelast monthTeam memberwith above80% serviceobservationratingTeammember withthe top 5outboundcalls YTDTeammember withabove 80%satisfactionratingTeammember withmost PALcalls YTDTeammember withthe mostPAL callsthis monthTeammemberwithTotalinventoryless than20 YTDTeammemberwith above80% TATReceivespositiverecognitionfrom acoworkerTeamMember haslive answerrate above90%Team memberwith the most SIUreferrals/acceptedTeam memberwho provideshighquality/workdesk coverageWon aCSE $25RR forsatisfactionProvidespositiverecognitionto acoworkerTeammember haslive answerrate above85%Teammember with2 or moresatisfiedsurvey'sTeammember withthe mostPAL callsthis weekTeam memberwho receivedpositivefeedback fromTLTeammember withcustomerfocus DNAbadgeTeammemberwith above90% TATTeammember withthe moststaffed phonetime YTDTeamaveragesabove 85%satisfactionCustomeremail/voicemailnoting greatcustomerserviceTeammember thathelped on aclaim in thelast monthTeam memberwith above80% serviceobservationratingTeammember withthe top 5outboundcalls YTDTeammember withabove 80%satisfactionratingTeammember withmost PALcalls YTDTeammember withthe mostPAL callsthis monthTeammemberwithTotalinventoryless than20 YTDTeammemberwith above80% TATReceivespositiverecognitionfrom acoworkerTeamMember haslive answerrate above90%Team memberwith the most SIUreferrals/acceptedTeam memberwho provideshighquality/workdesk coverageWon aCSE $25RR forsatisfaction

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
I
4
B
5
G
6
O
7
N
8
O
9
I
10
N
11
G
12
B
13
I
14
O
15
G
16
N
17
O
18
O
19
B
20
N
21
B
22
I
23
I
24
G
  1. B-Provides positive recognition to a coworker
  2. G-Team member has live answer rate above 85%
  3. I-Team member with 2 or more satisfied survey's
  4. B-Team member with the most PAL calls this week
  5. G-Team member who received positive feedback from TL
  6. O-Team member with customer focus DNA badge
  7. N-Team member with above 90% TAT
  8. O-Team member with the most staffed phone time YTD
  9. I-Team averages above 85% satisfaction
  10. N-Customer email/voicemail noting great customer service
  11. G-Team member that helped on a claim in the last month
  12. B-Team member with above 80% service observation rating
  13. I-Team member with the top 5 outbound calls YTD
  14. O-Team member with above 80% satisfaction rating
  15. G-Team member with most PAL calls YTD
  16. N-Team member with the most PAL calls this month
  17. O-Team member with
  18. O-Total inventory less than 20 YTD
  19. B-Team member with above 80% TAT
  20. N-Receives positive recognition from a coworker
  21. B-Team Member has live answer rate above 90%
  22. I-Team member with the most SIU referrals/accepted
  23. I-Team member who provides high quality/work desk coverage
  24. G-Won a CSE $25 RR for satisfaction