Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Respect
Customer retention
Timeliness
Customer satisfaction
Customer relationship
Personalization
Customer interaction
Customer needs
Service culture
Problem-solving skills
First call resolution
Service level agreement
Customer support
Customer-centric
Customer experience
Responsiveness
Service recovery
Active listening
Service quality
Customer care
Empathy
Follow-up and follow-through
Effective communication
Professionalism
Customer loyalty
Customer feedback