Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer support
Customer needs
Active listening
Professionalism
Timeliness
Customer experience
Customer loyalty
Customer interaction
Effective communication
Customer relationship
Service culture
Empathy
Customer care
Customer retention
Service quality
Customer-centric
Follow-up and follow-through
Customer satisfaction
Respect
Responsiveness
Customer feedback
Personalization
Service recovery
First call resolution
Problem-solving skills
Service level agreement