Angry Client 20 minute phone call someone pays using care credit book a double pet appt someone pays using scratch pay favorite pen is taken Client wearing inappropriate clothing Emergency! Client complains about no cell service Favorite client comes in "My wife just told me to bring the pet" someone pays with a check Client comes in for med refill without calling Client calls for lab work Client upset about waiting Clients tries to pet dog behind desk someone pays using cash clients wants to talk to dr right away over phone Client can't hear you Where's the restroom? Found a missed patient charge no records, new client Dog named Bella same day appointment made left a voicemail Client asks about pet insurance Hung up on Client later then 10 minutes "Have you been busy?" TMI client Client asks for a payment plan all phone lines on hold Clean up in the lobby doctor upset with you client brings us a gift/food. Client upset with estimate $$ concerns Gets a client to buy a set of peach skin sheets dog barking too loud to hear on phone Pet older than 14 Dog loose, no leash computer needs to be rebooted cat loose, no carrier New patient Emailed a blurry photo price complaint clients buys pet food Call/text 10 plus clients using Tail- O phone Angry Client 20 minute phone call someone pays using care credit book a double pet appt someone pays using scratch pay favorite pen is taken Client wearing inappropriate clothing Emergency! Client complains about no cell service Favorite client comes in "My wife just told me to bring the pet" someone pays with a check Client comes in for med refill without calling Client calls for lab work Client upset about waiting Clients tries to pet dog behind desk someone pays using cash clients wants to talk to dr right away over phone Client can't hear you Where's the restroom? Found a missed patient charge no records, new client Dog named Bella same day appointment made left a voicemail Client asks about pet insurance Hung up on Client later then 10 minutes "Have you been busy?" TMI client Client asks for a payment plan all phone lines on hold Clean up in the lobby doctor upset with you client brings us a gift/food. Client upset with estimate $$ concerns Gets a client to buy a set of peach skin sheets dog barking too loud to hear on phone Pet older than 14 Dog loose, no leash computer needs to be rebooted cat loose, no carrier New patient Emailed a blurry photo price complaint clients buys pet food Call/text 10 plus clients using Tail- O phone
(Print)
Angry Client
20 minute phone call
someone pays using care credit
book a double pet appt
someone pays using scratch pay
favorite pen is taken
Client wearing inappropriate clothing
Emergency!
Client complains about no cell service
Favorite client comes in
"My wife just told me to bring the pet"
someone pays with a check
Client comes in for med refill without calling
Client calls for lab work
Client upset about waiting
Clients tries to pet dog behind desk
someone pays using cash
clients wants to talk to dr right away over phone
Client can't hear you
Where's the restroom?
Found a missed patient charge
no records, new client
Dog named Bella
same day appointment made
left a voicemail
Client asks about pet insurance
Hung up on
Client later then 10 minutes
"Have you been busy?"
TMI client
Client asks for a payment plan
all phone lines on hold
Clean up in the lobby
doctor upset with you
client brings us a gift/food.
Client upset with estimate
$$ concerns
Gets a client to buy a set of peach skin sheets
dog barking too loud to hear on phone
Pet older than 14
Dog loose, no leash
computer needs to be rebooted
cat loose, no carrier
New patient
Emailed a blurry photo
price complaint
clients buys pet food
Call/text 10 plus clients using Tail-O phone
