Thank the customer Learn what a customer is doing for the holiday Check for clarity Find commonality with customer Listen closely by slowing down Use center stage to recognize co-worker Explain next steps Talk about the customer in a huddle Apologize when needed. Document details not already entered Help a customer that was scared. Laugh with customer Connect with customer Learn customers favorite car ever owned Tell a coworker what they do great! Take a pic of coworker helping someone Ask: Any further help needed? A customer calls you incorrect name Raise a problem Help a co- worker Go the extra mile for a customer Calm a customer Learn what kind of pet the customer has Handle customer as if your grandma! Thank the customer Learn what a customer is doing for the holiday Check for clarity Find commonality with customer Listen closely by slowing down Use center stage to recognize co-worker Explain next steps Talk about the customer in a huddle Apologize when needed. Document details not already entered Help a customer that was scared. Laugh with customer Connect with customer Learn customers favorite car ever owned Tell a coworker what they do great! Take a pic of coworker helping someone Ask: Any further help needed? A customer calls you incorrect name Raise a problem Help a co- worker Go the extra mile for a customer Calm a customer Learn what kind of pet the customer has Handle customer as if your grandma!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Thank the customer
Learn what a customer is doing for the holiday
Check for clarity
Find commonality with customer
Listen closely by slowing down
Use center stage to recognize co-worker
Explain next steps
Talk about the customer in a huddle
Apologize when needed.
Document details not already entered
Help a customer that was scared.
Laugh with customer
Connect with customer
Learn customers favorite car ever owned
Tell a coworker what they do great!
Take a pic of coworker helping someone
Ask: Any further help needed?
A customer calls you incorrect name
Raise a problem
Help a co-worker
Go the extra mile for a customer
Calm a customer
Learn what kind of pet the customer has
Handle customer as if your grandma!