Raise a problem Learn what kind of pet the customer has Explain next steps Listen closely by slowing down A customer calls you incorrect name Use center stage to recognize co-worker Ask: Any further help needed? Find commonality with customer Help a co- worker Talk about the customer in a huddle Learn customers favorite car ever owned Take a pic of coworker helping someone Check for clarity Laugh with customer Apologize when needed. Help a customer that was scared. Thank the customer Document details not already entered Go the extra mile for a customer Learn what a customer is doing for the holiday Connect with customer Handle customer as if your grandma! Calm a customer Tell a coworker what they do great! Raise a problem Learn what kind of pet the customer has Explain next steps Listen closely by slowing down A customer calls you incorrect name Use center stage to recognize co-worker Ask: Any further help needed? Find commonality with customer Help a co- worker Talk about the customer in a huddle Learn customers favorite car ever owned Take a pic of coworker helping someone Check for clarity Laugh with customer Apologize when needed. Help a customer that was scared. Thank the customer Document details not already entered Go the extra mile for a customer Learn what a customer is doing for the holiday Connect with customer Handle customer as if your grandma! Calm a customer Tell a coworker what they do great!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Raise a problem
Learn what kind of pet the customer has
Explain next steps
Listen closely by slowing down
A customer calls you incorrect name
Use center stage to recognize co-worker
Ask: Any further help needed?
Find commonality with customer
Help a co-worker
Talk about the customer in a huddle
Learn customers favorite car ever owned
Take a pic of coworker helping someone
Check for clarity
Laugh with customer
Apologize when needed.
Help a customer that was scared.
Thank the customer
Document details not already entered
Go the extra mile for a customer
Learn what a customer is doing for the holiday
Connect with customer
Handle customer as if your grandma!
Calm a customer
Tell a coworker what they do great!