Learn what kind of pet the customer has A customer calls you incorrect name Check for clarity Help a co- worker Talk about the customer in a huddle Listen closely by slowing down Laugh with customer Take a pic of coworker helping someone Tell a coworker what they do great! Learn what a customer is doing for the holiday Ask: Any further help needed? Connect with customer Help a customer that was scared. Use center stage to recognize co-worker Learn customers favorite car ever owned Raise a problem Handle customer as if your grandma! Thank the customer Find commonality with customer Document details not already entered Apologize when needed. Explain next steps Go the extra mile for a customer Calm a customer Learn what kind of pet the customer has A customer calls you incorrect name Check for clarity Help a co- worker Talk about the customer in a huddle Listen closely by slowing down Laugh with customer Take a pic of coworker helping someone Tell a coworker what they do great! Learn what a customer is doing for the holiday Ask: Any further help needed? Connect with customer Help a customer that was scared. Use center stage to recognize co-worker Learn customers favorite car ever owned Raise a problem Handle customer as if your grandma! Thank the customer Find commonality with customer Document details not already entered Apologize when needed. Explain next steps Go the extra mile for a customer Calm a customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Learn what kind of pet the customer has
A customer calls you incorrect name
Check for clarity
Help a co-worker
Talk about the customer in a huddle
Listen closely by slowing down
Laugh with customer
Take a pic of coworker helping someone
Tell a coworker what they do great!
Learn what a customer is doing for the holiday
Ask: Any further help needed?
Connect with customer
Help a customer that was scared.
Use center stage to recognize co-worker
Learn customers favorite car ever owned
Raise a problem
Handle customer as if your grandma!
Thank the customer
Find commonality with customer
Document details not already entered
Apologize when needed.
Explain next steps
Go the extra mile for a customer
Calm a customer