Learn what a customer is doing for the holiday Connect with customer Listen closely by slowing down Help a co- worker Learn customers favorite car ever owned Explain next steps Handle customer as if your grandma! Apologize when needed. Check for clarity Find commonality with customer Take a pic of coworker helping someone Raise a problem Talk about the customer in a huddle Use center stage to recognize co-worker Ask: Any further help needed? Go the extra mile for a customer A customer calls you incorrect name Help a customer that was scared. Learn what kind of pet the customer has Thank the customer Document details not already entered Calm a customer Laugh with customer Tell a coworker what they do great! Learn what a customer is doing for the holiday Connect with customer Listen closely by slowing down Help a co- worker Learn customers favorite car ever owned Explain next steps Handle customer as if your grandma! Apologize when needed. Check for clarity Find commonality with customer Take a pic of coworker helping someone Raise a problem Talk about the customer in a huddle Use center stage to recognize co-worker Ask: Any further help needed? Go the extra mile for a customer A customer calls you incorrect name Help a customer that was scared. Learn what kind of pet the customer has Thank the customer Document details not already entered Calm a customer Laugh with customer Tell a coworker what they do great!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Learn what a customer is doing for the holiday
Connect with customer
Listen closely by slowing down
Help a co-worker
Learn customers favorite car ever owned
Explain next steps
Handle customer as if your grandma!
Apologize when needed.
Check for clarity
Find commonality with customer
Take a pic of coworker helping someone
Raise a problem
Talk about the customer in a huddle
Use center stage to recognize co-worker
Ask: Any further help needed?
Go the extra mile for a customer
A customer calls you incorrect name
Help a customer that was scared.
Learn what kind of pet the customer has
Thank the customer
Document details not already entered
Calm a customer
Laugh with customer
Tell a coworker what they do great!