Talk about the customer in a huddle Learn what a customer is doing for the holiday Handle customer as if your grandma! Check for clarity Help a co- worker Apologize when needed. Explain next steps Learn customers favorite car ever owned Connect with customer Tell a coworker what they do great! Thank the customer Go the extra mile for a customer Take a pic of coworker helping someone Ask: Any further help needed? Document details not already entered A customer calls you incorrect name Learn what kind of pet the customer has Use center stage to recognize co-worker Raise a problem Help a customer that was scared. Listen closely by slowing down Find commonality with customer Calm a customer Laugh with customer Talk about the customer in a huddle Learn what a customer is doing for the holiday Handle customer as if your grandma! Check for clarity Help a co- worker Apologize when needed. Explain next steps Learn customers favorite car ever owned Connect with customer Tell a coworker what they do great! Thank the customer Go the extra mile for a customer Take a pic of coworker helping someone Ask: Any further help needed? Document details not already entered A customer calls you incorrect name Learn what kind of pet the customer has Use center stage to recognize co-worker Raise a problem Help a customer that was scared. Listen closely by slowing down Find commonality with customer Calm a customer Laugh with customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Talk about the customer in a huddle
Learn what a customer is doing for the holiday
Handle customer as if your grandma!
Check for clarity
Help a co-worker
Apologize when needed.
Explain next steps
Learn customers favorite car ever owned
Connect with customer
Tell a coworker what they do great!
Thank the customer
Go the extra mile for a customer
Take a pic of coworker helping someone
Ask: Any further help needed?
Document details not already entered
A customer calls you incorrect name
Learn what kind of pet the customer has
Use center stage to recognize co-worker
Raise a problem
Help a customer that was scared.
Listen closely by slowing down
Find commonality with customer
Calm a customer
Laugh with customer