A customer calls you incorrect name Ask: Any further help needed? Go the extra mile for a customer Apologize when needed. Talk about the customer in a huddle Handle customer as if your grandma! Take a pic of coworker helping someone Learn customers favorite car ever owned Laugh with customer Document details not already entered Learn what a customer is doing for the holiday Raise a problem Listen closely by slowing down Check for clarity Explain next steps Learn what kind of pet the customer has Tell a coworker what they do great! Find commonality with customer Help a co- worker Help a customer that was scared. Thank the customer Connect with customer Use center stage to recognize co-worker Calm a customer A customer calls you incorrect name Ask: Any further help needed? Go the extra mile for a customer Apologize when needed. Talk about the customer in a huddle Handle customer as if your grandma! Take a pic of coworker helping someone Learn customers favorite car ever owned Laugh with customer Document details not already entered Learn what a customer is doing for the holiday Raise a problem Listen closely by slowing down Check for clarity Explain next steps Learn what kind of pet the customer has Tell a coworker what they do great! Find commonality with customer Help a co- worker Help a customer that was scared. Thank the customer Connect with customer Use center stage to recognize co-worker Calm a customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
A customer calls you incorrect name
Ask: Any further help needed?
Go the extra mile for a customer
Apologize when needed.
Talk about the customer in a huddle
Handle customer as if your grandma!
Take a pic of coworker helping someone
Learn customers favorite car ever owned
Laugh with customer
Document details not already entered
Learn what a customer is doing for the holiday
Raise a problem
Listen closely by slowing down
Check for clarity
Explain next steps
Learn what kind of pet the customer has
Tell a coworker what they do great!
Find commonality with customer
Help a co-worker
Help a customer that was scared.
Thank the customer
Connect with customer
Use center stage to recognize co-worker
Calm a customer