A customer calls you incorrect name Laugh with customer Take a pic of coworker helping someone Apologize when needed. Explain next steps Go the extra mile for a customer Raise a problem Help a co- worker Tell a coworker what they do great! Use center stage to recognize co-worker Handle customer as if your grandma! Check for clarity Calm a customer Learn what kind of pet the customer has Thank the customer Learn what a customer is doing for the holiday Talk about the customer in a huddle Help a customer that was scared. Listen closely by slowing down Find commonality with customer Document details not already entered Connect with customer Learn customers favorite car ever owned Ask: Any further help needed? A customer calls you incorrect name Laugh with customer Take a pic of coworker helping someone Apologize when needed. Explain next steps Go the extra mile for a customer Raise a problem Help a co- worker Tell a coworker what they do great! Use center stage to recognize co-worker Handle customer as if your grandma! Check for clarity Calm a customer Learn what kind of pet the customer has Thank the customer Learn what a customer is doing for the holiday Talk about the customer in a huddle Help a customer that was scared. Listen closely by slowing down Find commonality with customer Document details not already entered Connect with customer Learn customers favorite car ever owned Ask: Any further help needed?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
A customer calls you incorrect name
Laugh with customer
Take a pic of coworker helping someone
Apologize when needed.
Explain next steps
Go the extra mile for a customer
Raise a problem
Help a co-worker
Tell a coworker what they do great!
Use center stage to recognize co-worker
Handle customer as if your grandma!
Check for clarity
Calm a customer
Learn what kind of pet the customer has
Thank the customer
Learn what a customer is doing for the holiday
Talk about the customer in a huddle
Help a customer that was scared.
Listen closely by slowing down
Find commonality with customer
Document details not already entered
Connect with customer
Learn customers favorite car ever owned
Ask: Any further help needed?