Listen closely by slowing down Connect with customer Take a pic of coworker helping someone Document details not already entered Learn customers favorite car ever owned Laugh with customer Check for clarity Apologize when needed. Use center stage to recognize co-worker Raise a problem Learn what a customer is doing for the holiday Calm a customer Tell a coworker what they do great! Explain next steps Go the extra mile for a customer Learn what kind of pet the customer has Talk about the customer in a huddle Find commonality with customer A customer calls you incorrect name Help a co- worker Handle customer as if your grandma! Ask: Any further help needed? Help a customer that was scared. Thank the customer Listen closely by slowing down Connect with customer Take a pic of coworker helping someone Document details not already entered Learn customers favorite car ever owned Laugh with customer Check for clarity Apologize when needed. Use center stage to recognize co-worker Raise a problem Learn what a customer is doing for the holiday Calm a customer Tell a coworker what they do great! Explain next steps Go the extra mile for a customer Learn what kind of pet the customer has Talk about the customer in a huddle Find commonality with customer A customer calls you incorrect name Help a co- worker Handle customer as if your grandma! Ask: Any further help needed? Help a customer that was scared. Thank the customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Listen closely by slowing down
Connect with customer
Take a pic of coworker helping someone
Document details not already entered
Learn customers favorite car ever owned
Laugh with customer
Check for clarity
Apologize when needed.
Use center stage to recognize co-worker
Raise a problem
Learn what a customer is doing for the holiday
Calm a customer
Tell a coworker what they do great!
Explain next steps
Go the extra mile for a customer
Learn what kind of pet the customer has
Talk about the customer in a huddle
Find commonality with customer
A customer calls you incorrect name
Help a co-worker
Handle customer as if your grandma!
Ask: Any further help needed?
Help a customer that was scared.
Thank the customer