Calls to lower premium but doesn't want to do anything to lower it Calls in for adult child (21+) Puts you on hold Profanity # is out of service / "nomo robo" Customer interrupts you Prospect or Customer can't hear you Doesn't want to give us POI or FS6 "Why does my premium go up every year" Insists they spoke with Kyle (but never did) Been a customer for 10+ years “Why is quote so high?” but has shitty record Calls with dog/kids screaming in the background Calls 30 seconds after sending a txt Price is competitive but needs time to review Rude customer Calls to make payment & card gets declined Angry they can't get a call back right away ASKS FOR KYLIE Asks for a manager Calls us "you people" “IM GOING TO SHOP AROUND” Customer tells you about their life Not a customer w this agency Calls to lower premium but doesn't want to do anything to lower it Calls in for adult child (21+) Puts you on hold Profanity # is out of service / "nomo robo" Customer interrupts you Prospect or Customer can't hear you Doesn't want to give us POI or FS6 "Why does my premium go up every year" Insists they spoke with Kyle (but never did) Been a customer for 10+ years “Why is quote so high?” but has shitty record Calls with dog/kids screaming in the background Calls 30 seconds after sending a txt Price is competitive but needs time to review Rude customer Calls to make payment & card gets declined Angry they can't get a call back right away ASKS FOR KYLIE Asks for a manager Calls us "you people" “IM GOING TO SHOP AROUND” Customer tells you about their life Not a customer w this agency
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Calls to lower premium but doesn't want to do anything to lower it
Calls in for adult child (21+)
Puts you on hold
Profanity
# is out of service / "nomo robo"
Customer interrupts you
Prospect or Customer can't hear you
Doesn't want to give us POI or FS6
"Why does my premium go up every year"
Insists they spoke with Kyle (but never did)
Been a customer for 10+ years
“Why is quote so high?” but has shitty record
Calls with dog/kids screaming in the background
Calls 30 seconds after sending a txt
Price is competitive but needs time to review
Rude customer
Calls to make payment & card gets declined
Angry they can't get a call back right away
ASKS FOR KYLIE
Asks for a manager
Calls us "you people"
“IM GOING TO SHOP AROUND”
Customer tells you about their life
Not a customer w this agency