(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Telling them soonest avail and they ask "is that your soonest?"
"You people sent me a letter"
Get transferred to us instead of breast care.
Everyone once in a while get a pt so sweet they make your day!
Hearing someones whole life story
mammo: it's time to get my titties squished
"I don't know why your calling me"
Compliments on what a good job we do!
Putting you on hold to check their calendar, when they called us
Older patients that can't hear us. Feel like you're yelling.
Complain about the vm we leave
"Have a blessed day."
Refusing to verify when they called us
Getting all of our names wrong
Getting through all of scheduling and then they change mind and say they will call back
When the pt tv is louder than the pt.
Bringing up politics awkwardly
"I dont know if you know but your Ai is awful"
Pt"I can only do Fri." Give them a date month out, Pt. "Your that far out!?"
Putting you on hold to get a pen
Interrupting you to ask for instructions while you are giving instructions
