(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Compliments on what a good job we do!
Older patients that can't hear us. Feel like you're yelling.
Putting you on hold to check their calendar, when they called us
Refusing to verify when they called us
Getting through all of scheduling and then they change mind and say they will call back
"I dont know if you know but your Ai is awful"
When the pt tv is louder than the pt.
"You people sent me a letter"
Everyone once in a while get a pt so sweet they make your day!
"Have a blessed day."
Get transferred to us instead of breast care.
Refusing to verify
Interrupting you to ask for instructions while you are giving instructions
"How old are you?"
Hearing someones whole life story
Refreshingly nice people
Telling them soonest avail and they ask "is that your soonest?"
Putting you on hold to get a pen
Getting all of our names wrong
"I don't know why your calling me"
Pt"I can only do Fri." Give them a date month out, Pt. "Your that far out!?"
