(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Getting all of our names wrong
Refreshingly nice people
When the pt tv is louder than the pt.
Getting through all of scheduling and then they change mind and say they will call back
Complain about the vm we leave
Interrupting you to ask for instructions while you are giving instructions
Compliments on what a good job we do!
mammo: it's time to get my titties squished
"I dont know if you know but your Ai is awful"
Putting you on hold to get a pen
Hearing someones whole life story
Putting you on hold to check their calendar, when they called us
Refusing to verify
Everyone once in a while get a pt so sweet they make your day!
"I don't know why your calling me"
Pt"I can only do Fri." Give them a date month out, Pt. "Your that far out!?"
Get transferred to us instead of breast care.
"How old are you?"
Older patients that can't hear us. Feel like you're yelling.
Refusing to verify when they called us
Telling them soonest avail and they ask "is that your soonest?"