Wentabove andbeyond fora customer.Used thechattemplate.You sent afollow upemail duringthe callHadinternetissuesthis weekUsed anemoji inTeamstodayCustomersays “Thankyou, you’vebeen sohelpful!”Had acoffeebefore thismeetingUsed a probingquestion touncover acustomer need.Sent anAchieversHandled atransfercallsmoothly.You ask3+probingquestionsUsedRhodesWoreCarMaxgeartoday.Has aplant intheirworkspace Improveda metricfrom lastweekYou de-escalate afrustratedcallerHelped ateammate.You usethe processguide startto finishUsedBusOpsSent afollow-upemail.Smiledduring atough call.Receivedpositivefeedbackfrom acustomer.Used thecorrectprocessguide on acall today.You'reoffSaturdayWentabove andbeyond fora customer.Used thechattemplate.You sent afollow upemail duringthe callHadinternetissuesthis weekUsed anemoji inTeamstodayCustomersays “Thankyou, you’vebeen sohelpful!”Had acoffeebefore thismeetingUsed a probingquestion touncover acustomer need.Sent anAchieversHandled atransfercallsmoothly.You ask3+probingquestionsUsedRhodesWoreCarMaxgeartoday.Has aplant intheirworkspace Improveda metricfrom lastweekYou de-escalate afrustratedcallerHelped ateammate.You usethe processguide startto finishUsedBusOpsSent afollow-upemail.Smiledduring atough call.Receivedpositivefeedbackfrom acustomer.Used thecorrectprocessguide on acall today.You'reoffSaturday

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Went above and beyond for a customer.
  2. Used the chat template.
  3. You sent a follow up email during the call
  4. Had internet issues this week
  5. Used an emoji in Teams today
  6. Customer says “Thank you, you’ve been so helpful!”
  7. Had a coffee before this meeting
  8. Used a probing question to uncover a customer need.
  9. Sent an Achievers
  10. Handled a transfer call smoothly.
  11. You ask 3+ probing questions
  12. Used Rhodes
  13. Wore CarMax gear today.
  14. Has a plant in their workspace
  15. Improved a metric from last week
  16. You de-escalate a frustrated caller
  17. Helped a teammate.
  18. You use the process guide start to finish
  19. Used BusOps
  20. Sent a follow-up email.
  21. Smiled during a tough call.
  22. Received positive feedback from a customer.
  23. Used the correct process guide on a call today.
  24. You're off Saturday