"I'm goingto theUKGC!"Usedemojis ina chat!See or talk to aplayer with thesamename/alias asyou! (Spellingdoesn't matter)"???" or "areyou stillthere?" aftera minute orlessHave acustomerasking for abonus onNBCManage toget 5+PositiveRatings inone shiftPlayer calls youa nice word(legend, angel,diamond, loveetc)Prevent acomplaint orescalationbefore ithappensHad toexplainRTP(again)Have a light-hearted,non-casino-related chatwith player!Manage tofind a playeron call viaphonenumber!End ashift on 0NegativeRatingsHave acustomersay they'rebeingscammedTurn anangry playerinto a happyone!Acknowledgeall recent boxtopics/postson CS portalCatch afunnycustomertypo ormisspelling!Use aGIF ina chatUsed theword'jackpot' in achat or callHave a playerjokinglyasking you torig the gamefor themRecommendspecificgamesbased onvolatilityComplimenta colleaguein a chat!Trond makesa really baddad jokearound or toyouCustomerasks for moreGW thanwhat you'veofferedCustomertells you tohave a goodday/shift!"I'm goingto theUKGC!"Usedemojis ina chat!See or talk to aplayer with thesamename/alias asyou! (Spellingdoesn't matter)"???" or "areyou stillthere?" aftera minute orlessHave acustomerasking for abonus onNBCManage toget 5+PositiveRatings inone shiftPlayer calls youa nice word(legend, angel,diamond, loveetc)Prevent acomplaint orescalationbefore ithappensHad toexplainRTP(again)Have a light-hearted,non-casino-related chatwith player!Manage tofind a playeron call viaphonenumber!End ashift on 0NegativeRatingsHave acustomersay they'rebeingscammedTurn anangry playerinto a happyone!Acknowledgeall recent boxtopics/postson CS portalCatch afunnycustomertypo ormisspelling!Use aGIF ina chatUsed theword'jackpot' in achat or callHave a playerjokinglyasking you torig the gamefor themRecommendspecificgamesbased onvolatilityComplimenta colleaguein a chat!Trond makesa really baddad jokearound or toyouCustomerasks for moreGW thanwhat you'veofferedCustomertells you tohave a goodday/shift!

Customer Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm going to the UKGC!"
  2. Used emojis in a chat!
  3. See or talk to a player with the same name/alias as you! (Spelling doesn't matter)
  4. "???" or "are you still there?" after a minute or less
  5. Have a customer asking for a bonus on NBC
  6. Manage to get 5+ Positive Ratings in one shift
  7. Player calls you a nice word (legend, angel, diamond, love etc)
  8. Prevent a complaint or escalation before it happens
  9. Had to explain RTP (again)
  10. Have a light-hearted, non-casino-related chat with player!
  11. Manage to find a player on call via phone number!
  12. End a shift on 0 Negative Ratings
  13. Have a customer say they're being scammed
  14. Turn an angry player into a happy one!
  15. Acknowledge all recent box topics/posts on CS portal
  16. Catch a funny customer typo or misspelling!
  17. Use a GIF in a chat
  18. Used the word 'jackpot' in a chat or call
  19. Have a player jokingly asking you to rig the game for them
  20. Recommend specific games based on volatility
  21. Compliment a colleague in a chat!
  22. Trond makes a really bad dad joke around or to you
  23. Customer asks for more GW than what you've offered
  24. Customer tells you to have a good day/shift!