"I'm goingto theUKGC!"End ashift on 0NegativeRatingsUsed theword'jackpot' in achat or callPrevent acomplaint orescalationbefore ithappensComplimenta colleaguein a chat!"???" or "areyou stillthere?" aftera minute orlessRecommendspecificgamesbased onvolatilityManage toget 5+PositiveRatings inone shiftCustomerasks for moreGW thanwhat you'veofferedHad toexplainRTP(again)Manage tofind a playeron call viaphonenumber!Have acustomerasking for abonus onNBCHave acustomersay they'rebeingscammedUsedemojis ina chat!Catch afunnycustomertypo ormisspelling!See or talk to aplayer with thesamename/alias asyou! (Spellingdoesn't matter)Player calls youa nice word(legend, angel,diamond, loveetc)Customertells you tohave a goodday/shift!Acknowledgeall recent boxtopics/postson CS portalTrond makesa really baddad jokearound or toyouHave a playerjokinglyasking you torig the gamefor themTurn anangry playerinto a happyone!Use aGIF ina chatHave a light-hearted,non-casino-related chatwith player!"I'm goingto theUKGC!"End ashift on 0NegativeRatingsUsed theword'jackpot' in achat or callPrevent acomplaint orescalationbefore ithappensComplimenta colleaguein a chat!"???" or "areyou stillthere?" aftera minute orlessRecommendspecificgamesbased onvolatilityManage toget 5+PositiveRatings inone shiftCustomerasks for moreGW thanwhat you'veofferedHad toexplainRTP(again)Manage tofind a playeron call viaphonenumber!Have acustomerasking for abonus onNBCHave acustomersay they'rebeingscammedUsedemojis ina chat!Catch afunnycustomertypo ormisspelling!See or talk to aplayer with thesamename/alias asyou! (Spellingdoesn't matter)Player calls youa nice word(legend, angel,diamond, loveetc)Customertells you tohave a goodday/shift!Acknowledgeall recent boxtopics/postson CS portalTrond makesa really baddad jokearound or toyouHave a playerjokinglyasking you torig the gamefor themTurn anangry playerinto a happyone!Use aGIF ina chatHave a light-hearted,non-casino-related chatwith player!

Customer Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm going to the UKGC!"
  2. End a shift on 0 Negative Ratings
  3. Used the word 'jackpot' in a chat or call
  4. Prevent a complaint or escalation before it happens
  5. Compliment a colleague in a chat!
  6. "???" or "are you still there?" after a minute or less
  7. Recommend specific games based on volatility
  8. Manage to get 5+ Positive Ratings in one shift
  9. Customer asks for more GW than what you've offered
  10. Had to explain RTP (again)
  11. Manage to find a player on call via phone number!
  12. Have a customer asking for a bonus on NBC
  13. Have a customer say they're being scammed
  14. Used emojis in a chat!
  15. Catch a funny customer typo or misspelling!
  16. See or talk to a player with the same name/alias as you! (Spelling doesn't matter)
  17. Player calls you a nice word (legend, angel, diamond, love etc)
  18. Customer tells you to have a good day/shift!
  19. Acknowledge all recent box topics/posts on CS portal
  20. Trond makes a really bad dad joke around or to you
  21. Have a player jokingly asking you to rig the game for them
  22. Turn an angry player into a happy one!
  23. Use a GIF in a chat
  24. Have a light-hearted, non-casino-related chat with player!