Have acustomerasking for abonus onNBCSee or talk to aplayer with thesamename/alias asyou! (Spellingdoesn't matter)Catch afunnycustomertypo ormisspelling!Trond makesa really baddad jokearound or toyouHave acustomersay they'rebeingscammed"I'm goingto theUKGC!"Manage toget 5+PositiveRatings inone shiftRecommendspecificgamesbased onvolatilityPrevent acomplaint orescalationbefore ithappens"???" or "areyou stillthere?" aftera minute orlessHave a light-hearted,non-casino-related chatwith player!Customertells you tohave a goodday/shift!Customerasks for moreGW thanwhat you'veofferedUsed theword'jackpot' in achat or callPlayer calls youa nice word(legend, angel,diamond, loveetc)Turn anangry playerinto a happyone!Use aGIF ina chatAcknowledgeall recent boxtopics/postson CS portalHave a playerjokinglyasking you torig the gamefor themComplimenta colleaguein a chat!Had toexplainRTP(again)Manage tofind a playeron call viaphonenumber!Usedemojis ina chat!End ashift on 0NegativeRatingsHave acustomerasking for abonus onNBCSee or talk to aplayer with thesamename/alias asyou! (Spellingdoesn't matter)Catch afunnycustomertypo ormisspelling!Trond makesa really baddad jokearound or toyouHave acustomersay they'rebeingscammed"I'm goingto theUKGC!"Manage toget 5+PositiveRatings inone shiftRecommendspecificgamesbased onvolatilityPrevent acomplaint orescalationbefore ithappens"???" or "areyou stillthere?" aftera minute orlessHave a light-hearted,non-casino-related chatwith player!Customertells you tohave a goodday/shift!Customerasks for moreGW thanwhat you'veofferedUsed theword'jackpot' in achat or callPlayer calls youa nice word(legend, angel,diamond, loveetc)Turn anangry playerinto a happyone!Use aGIF ina chatAcknowledgeall recent boxtopics/postson CS portalHave a playerjokinglyasking you torig the gamefor themComplimenta colleaguein a chat!Had toexplainRTP(again)Manage tofind a playeron call viaphonenumber!Usedemojis ina chat!End ashift on 0NegativeRatings

Customer Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a customer asking for a bonus on NBC
  2. See or talk to a player with the same name/alias as you! (Spelling doesn't matter)
  3. Catch a funny customer typo or misspelling!
  4. Trond makes a really bad dad joke around or to you
  5. Have a customer say they're being scammed
  6. "I'm going to the UKGC!"
  7. Manage to get 5+ Positive Ratings in one shift
  8. Recommend specific games based on volatility
  9. Prevent a complaint or escalation before it happens
  10. "???" or "are you still there?" after a minute or less
  11. Have a light-hearted, non-casino-related chat with player!
  12. Customer tells you to have a good day/shift!
  13. Customer asks for more GW than what you've offered
  14. Used the word 'jackpot' in a chat or call
  15. Player calls you a nice word (legend, angel, diamond, love etc)
  16. Turn an angry player into a happy one!
  17. Use a GIF in a chat
  18. Acknowledge all recent box topics/posts on CS portal
  19. Have a player jokingly asking you to rig the game for them
  20. Compliment a colleague in a chat!
  21. Had to explain RTP (again)
  22. Manage to find a player on call via phone number!
  23. Used emojis in a chat!
  24. End a shift on 0 Negative Ratings