(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Catch a funny customer typo or misspelling!
Used the word 'jackpot' in a chat or call
Had to explain RTP (again)
Prevent a complaint or escalation before it happens
Acknowledge all recent box topics/posts on CS portal
Have a light-hearted, non-casino-related chat with player!
See or talk to a player with the same name/alias as you! (Spelling doesn't matter)
End a shift on 0 Negative Ratings
"???" or "are you still there?" after a minute or less
Use a GIF in a chat
Used emojis in a chat!
Customer asks for more GW than what you've offered
"I'm going to the UKGC!"
Have a customer asking for a bonus on NBC
Compliment a colleague in a chat!
Customer tells you to have a good day/shift!
Recommend specific games based on volatility
Turn an angry player into a happy one!
Have a customer say they're being scammed
Have a player jokingly asking you to rig the game for them
Player calls you a nice word (legend, angel, diamond, love etc)
Manage to find a player on call via phone number!
Manage to get 5+ Positive Ratings in one shift
Trond makes a really bad dad joke around or to you
