Sought TLassistancebeforeMGRClosed 30cases lastweekScheduledupgradeTook 1YPE thisweekZerocalls re-queuedTaughtYPE orMini YPELoggedPeerSupport (5)this weekClosed 1case 5days oldor olderAnswered3 or morecalls insingle shiftAssistedagent onanotherteam todayResolvedFinancialcasetodayLogged80% logtimeOn makebusy lessthan 30%of shiftClosedminimumof 5 casesin 1 dayLogged50% billtime oncasesPerformedupgradethis weekQueueclean up(Review)AssistedteammatetodayServed asqueuecheerleaderthis weekClosed6 1099casesStartedgroupchatReceived1 surveymonkeythis weekClosed 35cases thisweekCalmedirateclientSought TLassistancebeforeMGRClosed 30cases lastweekScheduledupgradeTook 1YPE thisweekZerocalls re-queuedTaughtYPE orMini YPELoggedPeerSupport (5)this weekClosed 1case 5days oldor olderAnswered3 or morecalls insingle shiftAssistedagent onanotherteam todayResolvedFinancialcasetodayLogged80% logtimeOn makebusy lessthan 30%of shiftClosedminimumof 5 casesin 1 dayLogged50% billtime oncasesPerformedupgradethis weekQueueclean up(Review)AssistedteammatetodayServed asqueuecheerleaderthis weekClosed6 1099casesStartedgroupchatReceived1 surveymonkeythis weekClosed 35cases thisweekCalmedirateclient

Bingo Voyager Frontline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sought TL assistance before MGR
  2. Closed 30 cases last week
  3. Scheduled upgrade
  4. Took 1 YPE this week
  5. Zero calls re-queued
  6. Taught YPE or Mini YPE
  7. Logged Peer Support (5) this week
  8. Closed 1 case 5 days old or older
  9. Answered 3 or more calls in single shift
  10. Assisted agent on another team today
  11. Resolved Financial case today
  12. Logged 80% log time
  13. On make busy less than 30% of shift
  14. Closed minimum of 5 cases in 1 day
  15. Logged 50% bill time on cases
  16. Performed upgrade this week
  17. Queue clean up (Review)
  18. Assisted teammate today
  19. Served as queue cheerleader this week
  20. Closed 6 1099 cases
  21. Started group chat
  22. Received 1 survey monkey this week
  23. Closed 35 cases this week
  24. Calmed irate client