On make busy less than 30% of shift Logged 80% log time Assisted agent on another team today Served as queue cheerleader this week Closed 6 1099 cases Resolved Financial case today Took 1 YPE this week Closed 1 case 5 days old or older Assisted teammate today Started group chat Calmed irate client Logged Peer Support (5) this week Logged 50% bill time on cases Closed minimum of 5 cases in 1 day Performed upgrade this week Received 1 survey monkey this week Answered 3 or more calls in single shift Closed 30 cases last week Closed 35 cases this week Queue clean up (Review) Taught YPE or Mini YPE Sought TL assistance before MGR Scheduled upgrade Zero calls re- queued On make busy less than 30% of shift Logged 80% log time Assisted agent on another team today Served as queue cheerleader this week Closed 6 1099 cases Resolved Financial case today Took 1 YPE this week Closed 1 case 5 days old or older Assisted teammate today Started group chat Calmed irate client Logged Peer Support (5) this week Logged 50% bill time on cases Closed minimum of 5 cases in 1 day Performed upgrade this week Received 1 survey monkey this week Answered 3 or more calls in single shift Closed 30 cases last week Closed 35 cases this week Queue clean up (Review) Taught YPE or Mini YPE Sought TL assistance before MGR Scheduled upgrade Zero calls re- queued
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
On make busy less than 30% of shift
Logged 80% log time
Assisted agent on another team today
Served as queue cheerleader this week
Closed 6 1099 cases
Resolved Financial case today
Took 1 YPE this week
Closed 1 case 5 days old or older
Assisted teammate today
Started group chat
Calmed irate client
Logged Peer Support (5) this week
Logged 50% bill time on cases
Closed minimum of 5 cases in 1 day
Performed upgrade this week
Received 1 survey monkey this week
Answered 3 or more calls in single shift
Closed 30 cases last week
Closed 35 cases this week
Queue clean up (Review)
Taught YPE or Mini YPE
Sought TL assistance before MGR
Scheduled upgrade
Zero calls re-queued