Answered3 or morecalls insingle shiftOn makebusy lessthan 30%of shiftStartedgroupchatClosed6 1099casesTook 1YPE thisweekScheduledupgradeClosedminimumof 5 casesin 1 dayCalmedirateclientLogged80% logtimeSought TLassistancebeforeMGRReceived1 surveymonkeythis weekClosed 30cases lastweekResolvedFinancialcasetodayPerformedupgradethis weekAssistedteammatetodayServed asqueuecheerleaderthis weekLoggedPeerSupport (5)this weekZerocalls re-queuedTaughtYPE orMini YPEQueueclean up(Review)Closed 35cases thisweekLogged50% billtime oncasesAssistedagent onanotherteam todayClosed 1case 5days oldor olderAnswered3 or morecalls insingle shiftOn makebusy lessthan 30%of shiftStartedgroupchatClosed6 1099casesTook 1YPE thisweekScheduledupgradeClosedminimumof 5 casesin 1 dayCalmedirateclientLogged80% logtimeSought TLassistancebeforeMGRReceived1 surveymonkeythis weekClosed 30cases lastweekResolvedFinancialcasetodayPerformedupgradethis weekAssistedteammatetodayServed asqueuecheerleaderthis weekLoggedPeerSupport (5)this weekZerocalls re-queuedTaughtYPE orMini YPEQueueclean up(Review)Closed 35cases thisweekLogged50% billtime oncasesAssistedagent onanotherteam todayClosed 1case 5days oldor older

Bingo Voyager Frontline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered 3 or more calls in single shift
  2. On make busy less than 30% of shift
  3. Started group chat
  4. Closed 6 1099 cases
  5. Took 1 YPE this week
  6. Scheduled upgrade
  7. Closed minimum of 5 cases in 1 day
  8. Calmed irate client
  9. Logged 80% log time
  10. Sought TL assistance before MGR
  11. Received 1 survey monkey this week
  12. Closed 30 cases last week
  13. Resolved Financial case today
  14. Performed upgrade this week
  15. Assisted teammate today
  16. Served as queue cheerleader this week
  17. Logged Peer Support (5) this week
  18. Zero calls re-queued
  19. Taught YPE or Mini YPE
  20. Queue clean up (Review)
  21. Closed 35 cases this week
  22. Logged 50% bill time on cases
  23. Assisted agent on another team today
  24. Closed 1 case 5 days old or older