On makebusy lessthan 30%of shiftAssistedagent onanotherteam todayStartedgroupchatClosed6 1099casesClosed 1case 5days oldor olderLogged80% logtimeServed asqueuecheerleaderthis weekAssistedteammatetodayAnswered3 or morecalls insingle shiftCalmedirateclientTaughtYPE orMini YPEClosedminimumof 5 casesin 1 dayClosed 35cases thisweekResolvedFinancialcasetodayPerformedupgradethis weekReceived1 surveymonkeythis weekLoggedPeerSupport (5)this weekClosed 30cases lastweekSought TLassistancebeforeMGRZerocalls re-queuedQueueclean up(Review)Logged50% billtime oncasesScheduledupgradeTook 1YPE thisweekOn makebusy lessthan 30%of shiftAssistedagent onanotherteam todayStartedgroupchatClosed6 1099casesClosed 1case 5days oldor olderLogged80% logtimeServed asqueuecheerleaderthis weekAssistedteammatetodayAnswered3 or morecalls insingle shiftCalmedirateclientTaughtYPE orMini YPEClosedminimumof 5 casesin 1 dayClosed 35cases thisweekResolvedFinancialcasetodayPerformedupgradethis weekReceived1 surveymonkeythis weekLoggedPeerSupport (5)this weekClosed 30cases lastweekSought TLassistancebeforeMGRZerocalls re-queuedQueueclean up(Review)Logged50% billtime oncasesScheduledupgradeTook 1YPE thisweek

Bingo Voyager Frontline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On make busy less than 30% of shift
  2. Assisted agent on another team today
  3. Started group chat
  4. Closed 6 1099 cases
  5. Closed 1 case 5 days old or older
  6. Logged 80% log time
  7. Served as queue cheerleader this week
  8. Assisted teammate today
  9. Answered 3 or more calls in single shift
  10. Calmed irate client
  11. Taught YPE or Mini YPE
  12. Closed minimum of 5 cases in 1 day
  13. Closed 35 cases this week
  14. Resolved Financial case today
  15. Performed upgrade this week
  16. Received 1 survey monkey this week
  17. Logged Peer Support (5) this week
  18. Closed 30 cases last week
  19. Sought TL assistance before MGR
  20. Zero calls re-queued
  21. Queue clean up (Review)
  22. Logged 50% bill time on cases
  23. Scheduled upgrade
  24. Took 1 YPE this week