Performedupgradethis weekTaughtYPE orMini YPEStartedgroupchatClosed 35cases thisweekAssistedagent onanotherteam todayTook 1YPE thisweekClosed6 1099casesResolvedFinancialcasetodayAnswered3 or morecalls insingle shiftSought TLassistancebeforeMGRLogged80% logtimeServed asqueuecheerleaderthis weekScheduledupgradeQueueclean up(Review)Logged50% billtime oncasesClosedminimumof 5 casesin 1 dayReceived1 surveymonkeythis weekClosed 1case 5days oldor olderCalmedirateclientLoggedPeerSupport (5)this weekOn makebusy lessthan 30%of shiftAssistedteammatetodayClosed 30cases lastweekZerocalls re-queuedPerformedupgradethis weekTaughtYPE orMini YPEStartedgroupchatClosed 35cases thisweekAssistedagent onanotherteam todayTook 1YPE thisweekClosed6 1099casesResolvedFinancialcasetodayAnswered3 or morecalls insingle shiftSought TLassistancebeforeMGRLogged80% logtimeServed asqueuecheerleaderthis weekScheduledupgradeQueueclean up(Review)Logged50% billtime oncasesClosedminimumof 5 casesin 1 dayReceived1 surveymonkeythis weekClosed 1case 5days oldor olderCalmedirateclientLoggedPeerSupport (5)this weekOn makebusy lessthan 30%of shiftAssistedteammatetodayClosed 30cases lastweekZerocalls re-queued

Bingo Voyager Frontline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Performed upgrade this week
  2. Taught YPE or Mini YPE
  3. Started group chat
  4. Closed 35 cases this week
  5. Assisted agent on another team today
  6. Took 1 YPE this week
  7. Closed 6 1099 cases
  8. Resolved Financial case today
  9. Answered 3 or more calls in single shift
  10. Sought TL assistance before MGR
  11. Logged 80% log time
  12. Served as queue cheerleader this week
  13. Scheduled upgrade
  14. Queue clean up (Review)
  15. Logged 50% bill time on cases
  16. Closed minimum of 5 cases in 1 day
  17. Received 1 survey monkey this week
  18. Closed 1 case 5 days old or older
  19. Calmed irate client
  20. Logged Peer Support (5) this week
  21. On make busy less than 30% of shift
  22. Assisted teammate today
  23. Closed 30 cases last week
  24. Zero calls re-queued