Logged 80% log time Queue clean up (Review) Sought TL assistance before MGR Resolved Financial case today Served as queue cheerleader this week Closed 30 cases last week Zero calls re- queued Scheduled upgrade Closed 1 case 5 days old or older Assisted agent on another team today On make busy less than 30% of shift Closed 35 cases this week Assisted teammate today Logged Peer Support (5) this week Received 1 survey monkey this week Logged 50% bill time on cases Closed 6 1099 cases Performed upgrade this week Calmed irate client Closed minimum of 5 cases in 1 day Took 1 YPE this week Answered 3 or more calls in single shift Taught YPE or Mini YPE Started group chat Logged 80% log time Queue clean up (Review) Sought TL assistance before MGR Resolved Financial case today Served as queue cheerleader this week Closed 30 cases last week Zero calls re- queued Scheduled upgrade Closed 1 case 5 days old or older Assisted agent on another team today On make busy less than 30% of shift Closed 35 cases this week Assisted teammate today Logged Peer Support (5) this week Received 1 survey monkey this week Logged 50% bill time on cases Closed 6 1099 cases Performed upgrade this week Calmed irate client Closed minimum of 5 cases in 1 day Took 1 YPE this week Answered 3 or more calls in single shift Taught YPE or Mini YPE Started group chat
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Logged 80% log time
Queue clean up (Review)
Sought TL assistance before MGR
Resolved Financial case today
Served as queue cheerleader this week
Closed 30 cases last week
Zero calls re-queued
Scheduled upgrade
Closed 1 case 5 days old or older
Assisted agent on another team today
On make busy less than 30% of shift
Closed 35 cases this week
Assisted teammate today
Logged Peer Support (5) this week
Received 1 survey monkey this week
Logged 50% bill time on cases
Closed 6 1099 cases
Performed upgrade this week
Calmed irate client
Closed minimum of 5 cases in 1 day
Took 1 YPE this week
Answered 3 or more calls in single shift
Taught YPE or Mini YPE
Started group chat