Closedminimumof 5 casesin 1 dayTook 1YPE thisweekClosed 1case 5days oldor olderClosed6 1099casesLoggedPeerSupport (5)this weekPerformedupgradethis weekOn makebusy lessthan 30%of shiftScheduledupgradeResolvedFinancialcasetodayTaughtYPE orMini YPEAnswered3 or morecalls insingle shiftAssistedteammatetodayLogged50% billtime oncasesAssistedagent onanotherteam todayClosed 30cases lastweekClosed 35cases thisweekZerocalls re-queuedServed asqueuecheerleaderthis weekLogged80% logtimeStartedgroupchatQueueclean up(Review)Received1 surveymonkeythis weekSought TLassistancebeforeMGRCalmedirateclientClosedminimumof 5 casesin 1 dayTook 1YPE thisweekClosed 1case 5days oldor olderClosed6 1099casesLoggedPeerSupport (5)this weekPerformedupgradethis weekOn makebusy lessthan 30%of shiftScheduledupgradeResolvedFinancialcasetodayTaughtYPE orMini YPEAnswered3 or morecalls insingle shiftAssistedteammatetodayLogged50% billtime oncasesAssistedagent onanotherteam todayClosed 30cases lastweekClosed 35cases thisweekZerocalls re-queuedServed asqueuecheerleaderthis weekLogged80% logtimeStartedgroupchatQueueclean up(Review)Received1 surveymonkeythis weekSought TLassistancebeforeMGRCalmedirateclient

Bingo Voyager Frontline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed minimum of 5 cases in 1 day
  2. Took 1 YPE this week
  3. Closed 1 case 5 days old or older
  4. Closed 6 1099 cases
  5. Logged Peer Support (5) this week
  6. Performed upgrade this week
  7. On make busy less than 30% of shift
  8. Scheduled upgrade
  9. Resolved Financial case today
  10. Taught YPE or Mini YPE
  11. Answered 3 or more calls in single shift
  12. Assisted teammate today
  13. Logged 50% bill time on cases
  14. Assisted agent on another team today
  15. Closed 30 cases last week
  16. Closed 35 cases this week
  17. Zero calls re-queued
  18. Served as queue cheerleader this week
  19. Logged 80% log time
  20. Started group chat
  21. Queue clean up (Review)
  22. Received 1 survey monkey this week
  23. Sought TL assistance before MGR
  24. Calmed irate client