ScheduledupgradeClosed 35cases thisweekCalmedirateclientQueueclean up(Review)Sought TLassistancebeforeMGRStartedgroupchatAssistedagent onanotherteam todayClosed6 1099casesLoggedPeerSupport (5)this weekTook 1YPE thisweekServed asqueuecheerleaderthis weekAssistedteammatetodayReceived1 surveymonkeythis weekClosed 30cases lastweekClosed 1case 5days oldor olderAnswered3 or morecalls insingle shiftLogged80% logtimePerformedupgradethis weekTaughtYPE orMini YPEOn makebusy lessthan 30%of shiftZerocalls re-queuedClosedminimumof 5 casesin 1 dayLogged50% billtime oncasesResolvedFinancialcasetodayScheduledupgradeClosed 35cases thisweekCalmedirateclientQueueclean up(Review)Sought TLassistancebeforeMGRStartedgroupchatAssistedagent onanotherteam todayClosed6 1099casesLoggedPeerSupport (5)this weekTook 1YPE thisweekServed asqueuecheerleaderthis weekAssistedteammatetodayReceived1 surveymonkeythis weekClosed 30cases lastweekClosed 1case 5days oldor olderAnswered3 or morecalls insingle shiftLogged80% logtimePerformedupgradethis weekTaughtYPE orMini YPEOn makebusy lessthan 30%of shiftZerocalls re-queuedClosedminimumof 5 casesin 1 dayLogged50% billtime oncasesResolvedFinancialcasetoday

Bingo Voyager Frontline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled upgrade
  2. Closed 35 cases this week
  3. Calmed irate client
  4. Queue clean up (Review)
  5. Sought TL assistance before MGR
  6. Started group chat
  7. Assisted agent on another team today
  8. Closed 6 1099 cases
  9. Logged Peer Support (5) this week
  10. Took 1 YPE this week
  11. Served as queue cheerleader this week
  12. Assisted teammate today
  13. Received 1 survey monkey this week
  14. Closed 30 cases last week
  15. Closed 1 case 5 days old or older
  16. Answered 3 or more calls in single shift
  17. Logged 80% log time
  18. Performed upgrade this week
  19. Taught YPE or Mini YPE
  20. On make busy less than 30% of shift
  21. Zero calls re-queued
  22. Closed minimum of 5 cases in 1 day
  23. Logged 50% bill time on cases
  24. Resolved Financial case today