Logged80% logtimeQueueclean up(Review)Sought TLassistancebeforeMGRResolvedFinancialcasetodayServed asqueuecheerleaderthis weekClosed 30cases lastweekZerocalls re-queuedScheduledupgradeClosed 1case 5days oldor olderAssistedagent onanotherteam todayOn makebusy lessthan 30%of shiftClosed 35cases thisweekAssistedteammatetodayLoggedPeerSupport (5)this weekReceived1 surveymonkeythis weekLogged50% billtime oncasesClosed6 1099casesPerformedupgradethis weekCalmedirateclientClosedminimumof 5 casesin 1 dayTook 1YPE thisweekAnswered3 or morecalls insingle shiftTaughtYPE orMini YPEStartedgroupchatLogged80% logtimeQueueclean up(Review)Sought TLassistancebeforeMGRResolvedFinancialcasetodayServed asqueuecheerleaderthis weekClosed 30cases lastweekZerocalls re-queuedScheduledupgradeClosed 1case 5days oldor olderAssistedagent onanotherteam todayOn makebusy lessthan 30%of shiftClosed 35cases thisweekAssistedteammatetodayLoggedPeerSupport (5)this weekReceived1 surveymonkeythis weekLogged50% billtime oncasesClosed6 1099casesPerformedupgradethis weekCalmedirateclientClosedminimumof 5 casesin 1 dayTook 1YPE thisweekAnswered3 or morecalls insingle shiftTaughtYPE orMini YPEStartedgroupchat

Bingo Voyager Frontline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Logged 80% log time
  2. Queue clean up (Review)
  3. Sought TL assistance before MGR
  4. Resolved Financial case today
  5. Served as queue cheerleader this week
  6. Closed 30 cases last week
  7. Zero calls re-queued
  8. Scheduled upgrade
  9. Closed 1 case 5 days old or older
  10. Assisted agent on another team today
  11. On make busy less than 30% of shift
  12. Closed 35 cases this week
  13. Assisted teammate today
  14. Logged Peer Support (5) this week
  15. Received 1 survey monkey this week
  16. Logged 50% bill time on cases
  17. Closed 6 1099 cases
  18. Performed upgrade this week
  19. Calmed irate client
  20. Closed minimum of 5 cases in 1 day
  21. Took 1 YPE this week
  22. Answered 3 or more calls in single shift
  23. Taught YPE or Mini YPE
  24. Started group chat