(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"That accident wasn't my fault"
Doesn't have the date for the FS-1
Escalation
"I don't get paid till..."
"They have nothing to do with my insurance"
CUSSIN'
"That's illegal"
"But why?"
Call back but no one answers
Sent to RPT
Disconnect (either you or the customer)
"My adjuster won't call me back"
Agent didn't read underwriting guide
Didn't receive documents/expired todos
"That's none of your business"
System issues
Thinks that they are legally entitled to PD
Billie Jean
Talked to AI Brad
Blames us for not reading their correspondence
Customer responds to "how are you" with either "not good" or 'that depends on how this call goes "
