Callerrequestsa textABLEAccountsPart DQuestionsAssistedin a 3-way callCaller needsto findmedicalcard for ID #Submittedemail with3+resourcesMAverifiedwith MN-ITSCaller isfrom outof stateCallerdoesn't knowwho they'respeakingwithHousingTroublesHandleddifficultcallerOC iscomplimentedConducta BLUHub ispraisedfor it'sworkCall isabouttheirchild(ren)SubmitKudo's orMomentsthat MatterCreatednewclient fileBackgroundnoise is tooloud tounderstandcallerTransfertoSLL/MAPCall lasts45+MinutesRequestedANDdocumentedOC consultCountywait timesarebrought upCallercoughs orsneezesduring callCaller ison MA-EPDCallerrequestsa textABLEAccountsPart DQuestionsAssistedin a 3-way callCaller needsto findmedicalcard for ID #Submittedemail with3+resourcesMAverifiedwith MN-ITSCaller isfrom outof stateCallerdoesn't knowwho they'respeakingwithHousingTroublesHandleddifficultcallerOC iscomplimentedConducta BLUHub ispraisedfor it'sworkCall isabouttheirchild(ren)SubmitKudo's orMomentsthat MatterCreatednewclient fileBackgroundnoise is tooloud tounderstandcallerTransfertoSLL/MAPCall lasts45+MinutesRequestedANDdocumentedOC consultCountywait timesarebrought upCallercoughs orsneezesduring callCaller ison MA-EPD

Hub Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Caller requests a text
  2. ABLE Accounts
  3. Part D Questions
  4. Assisted in a 3-way call
  5. Caller needs to find medical card for ID #
  6. Submitted email with 3+ resources
  7. MA verified with MN-ITS
  8. Caller is from out of state
  9. Caller doesn't know who they're speaking with
  10. Housing Troubles
  11. Handled difficult caller
  12. OC is complimented
  13. Conduct a BLU
  14. Hub is praised for it's work
  15. Call is about their child(ren)
  16. Submit Kudo's or Moments that Matter
  17. Created new client file
  18. Background noise is too loud to understand caller
  19. Transfer to SLL/MAP
  20. Call lasts 45+ Minutes
  21. Requested AND documented OC consult
  22. County wait times are brought up
  23. Caller coughs or sneezes during call
  24. Caller is on MA-EPD