Countywait timesarebrought upCall isabouttheirchild(ren)OC iscomplimentedConducta BLUHandleddifficultcallerABLEAccountsSubmittedemail with3+resourcesAssistedin a 3-way callCallercoughs orsneezesduring callCaller isfrom outof stateHousingTroublesMAverifiedwith MN-ITSSubmitKudo's orMomentsthat MatterCallerrequestsa textPart DQuestionsCreatednewclient fileRequestedANDdocumentedOC consultCaller needsto findmedicalcard for ID #Call lasts45+MinutesHub ispraisedfor it'sworkCallerdoesn't knowwho they'respeakingwithBackgroundnoise is tooloud tounderstandcallerCaller ison MA-EPDTransfertoSLL/MAPCountywait timesarebrought upCall isabouttheirchild(ren)OC iscomplimentedConducta BLUHandleddifficultcallerABLEAccountsSubmittedemail with3+resourcesAssistedin a 3-way callCallercoughs orsneezesduring callCaller isfrom outof stateHousingTroublesMAverifiedwith MN-ITSSubmitKudo's orMomentsthat MatterCallerrequestsa textPart DQuestionsCreatednewclient fileRequestedANDdocumentedOC consultCaller needsto findmedicalcard for ID #Call lasts45+MinutesHub ispraisedfor it'sworkCallerdoesn't knowwho they'respeakingwithBackgroundnoise is tooloud tounderstandcallerCaller ison MA-EPDTransfertoSLL/MAP

Hub Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. County wait times are brought up
  2. Call is about their child(ren)
  3. OC is complimented
  4. Conduct a BLU
  5. Handled difficult caller
  6. ABLE Accounts
  7. Submitted email with 3+ resources
  8. Assisted in a 3-way call
  9. Caller coughs or sneezes during call
  10. Caller is from out of state
  11. Housing Troubles
  12. MA verified with MN-ITS
  13. Submit Kudo's or Moments that Matter
  14. Caller requests a text
  15. Part D Questions
  16. Created new client file
  17. Requested AND documented OC consult
  18. Caller needs to find medical card for ID #
  19. Call lasts 45+ Minutes
  20. Hub is praised for it's work
  21. Caller doesn't know who they're speaking with
  22. Background noise is too loud to understand caller
  23. Caller is on MA-EPD
  24. Transfer to SLL/MAP