Part DQuestionsRequestedANDdocumentedOC consultSubmitKudo's orMomentsthat MatterHousingTroublesABLEAccountsCall isabouttheirchild(ren)Callercoughs orsneezesduring callOC iscomplimentedTransfertoSLL/MAPCaller isfrom outof stateCaller needsto findmedicalcard for ID #Assistedin a 3-way callCaller ison MA-EPDCallerrequestsa textHandleddifficultcallerBackgroundnoise is tooloud tounderstandcallerCall lasts45+MinutesCallerdoesn't knowwho they'respeakingwithCountywait timesarebrought upConducta BLUMAverifiedwith MN-ITSCreatednewclient fileHub ispraisedfor it'sworkSubmittedemail with3+resourcesPart DQuestionsRequestedANDdocumentedOC consultSubmitKudo's orMomentsthat MatterHousingTroublesABLEAccountsCall isabouttheirchild(ren)Callercoughs orsneezesduring callOC iscomplimentedTransfertoSLL/MAPCaller isfrom outof stateCaller needsto findmedicalcard for ID #Assistedin a 3-way callCaller ison MA-EPDCallerrequestsa textHandleddifficultcallerBackgroundnoise is tooloud tounderstandcallerCall lasts45+MinutesCallerdoesn't knowwho they'respeakingwithCountywait timesarebrought upConducta BLUMAverifiedwith MN-ITSCreatednewclient fileHub ispraisedfor it'sworkSubmittedemail with3+resources

Hub Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Part D Questions
  2. Requested AND documented OC consult
  3. Submit Kudo's or Moments that Matter
  4. Housing Troubles
  5. ABLE Accounts
  6. Call is about their child(ren)
  7. Caller coughs or sneezes during call
  8. OC is complimented
  9. Transfer to SLL/MAP
  10. Caller is from out of state
  11. Caller needs to find medical card for ID #
  12. Assisted in a 3-way call
  13. Caller is on MA-EPD
  14. Caller requests a text
  15. Handled difficult caller
  16. Background noise is too loud to understand caller
  17. Call lasts 45+ Minutes
  18. Caller doesn't know who they're speaking with
  19. County wait times are brought up
  20. Conduct a BLU
  21. MA verified with MN-ITS
  22. Created new client file
  23. Hub is praised for it's work
  24. Submitted email with 3+ resources