TransfertoSLL/MAPRequestedANDdocumentedOC consultAssistedin a 3-way callPart DQuestionsHub ispraisedfor it'sworkABLEAccountsCaller isfrom outof stateSubmittedemail with3+resourcesCallerdoesn't knowwho they'respeakingwithCall lasts45+MinutesCountywait timesarebrought upBackgroundnoise is tooloud tounderstandcallerCall isabouttheirchild(ren)Creatednewclient fileHousingTroublesConducta BLUMAverifiedwith MN-ITSCallerrequestsa textOC iscomplimentedCaller ison MA-EPDHandleddifficultcallerCallercoughs orsneezesduring callSubmitKudo's orMomentsthat MatterCaller needsto findmedicalcard for ID #TransfertoSLL/MAPRequestedANDdocumentedOC consultAssistedin a 3-way callPart DQuestionsHub ispraisedfor it'sworkABLEAccountsCaller isfrom outof stateSubmittedemail with3+resourcesCallerdoesn't knowwho they'respeakingwithCall lasts45+MinutesCountywait timesarebrought upBackgroundnoise is tooloud tounderstandcallerCall isabouttheirchild(ren)Creatednewclient fileHousingTroublesConducta BLUMAverifiedwith MN-ITSCallerrequestsa textOC iscomplimentedCaller ison MA-EPDHandleddifficultcallerCallercoughs orsneezesduring callSubmitKudo's orMomentsthat MatterCaller needsto findmedicalcard for ID #

Hub Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to SLL/MAP
  2. Requested AND documented OC consult
  3. Assisted in a 3-way call
  4. Part D Questions
  5. Hub is praised for it's work
  6. ABLE Accounts
  7. Caller is from out of state
  8. Submitted email with 3+ resources
  9. Caller doesn't know who they're speaking with
  10. Call lasts 45+ Minutes
  11. County wait times are brought up
  12. Background noise is too loud to understand caller
  13. Call is about their child(ren)
  14. Created new client file
  15. Housing Troubles
  16. Conduct a BLU
  17. MA verified with MN-ITS
  18. Caller requests a text
  19. OC is complimented
  20. Caller is on MA-EPD
  21. Handled difficult caller
  22. Caller coughs or sneezes during call
  23. Submit Kudo's or Moments that Matter
  24. Caller needs to find medical card for ID #