HandleddifficultcallerCaller needsto findmedicalcard for ID #Part DQuestionsCall lasts45+MinutesCaller isfrom outof stateCreatednewclient fileCallerrequestsa textSubmittedemail with3+resourcesCountywait timesarebrought upTransfertoSLL/MAPAssistedin a 3-way callBackgroundnoise is tooloud tounderstandcallerABLEAccountsMAverifiedwith MN-ITSHousingTroublesCallercoughs orsneezesduring callConducta BLUOC iscomplimentedCaller ison MA-EPDRequestedANDdocumentedOC consultHub ispraisedfor it'sworkCall isabouttheirchild(ren)SubmitKudo's orMomentsthat MatterCallerdoesn't knowwho they'respeakingwithHandleddifficultcallerCaller needsto findmedicalcard for ID #Part DQuestionsCall lasts45+MinutesCaller isfrom outof stateCreatednewclient fileCallerrequestsa textSubmittedemail with3+resourcesCountywait timesarebrought upTransfertoSLL/MAPAssistedin a 3-way callBackgroundnoise is tooloud tounderstandcallerABLEAccountsMAverifiedwith MN-ITSHousingTroublesCallercoughs orsneezesduring callConducta BLUOC iscomplimentedCaller ison MA-EPDRequestedANDdocumentedOC consultHub ispraisedfor it'sworkCall isabouttheirchild(ren)SubmitKudo's orMomentsthat MatterCallerdoesn't knowwho they'respeakingwith

Hub Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handled difficult caller
  2. Caller needs to find medical card for ID #
  3. Part D Questions
  4. Call lasts 45+ Minutes
  5. Caller is from out of state
  6. Created new client file
  7. Caller requests a text
  8. Submitted email with 3+ resources
  9. County wait times are brought up
  10. Transfer to SLL/MAP
  11. Assisted in a 3-way call
  12. Background noise is too loud to understand caller
  13. ABLE Accounts
  14. MA verified with MN-ITS
  15. Housing Troubles
  16. Caller coughs or sneezes during call
  17. Conduct a BLU
  18. OC is complimented
  19. Caller is on MA-EPD
  20. Requested AND documented OC consult
  21. Hub is praised for it's work
  22. Call is about their child(ren)
  23. Submit Kudo's or Moments that Matter
  24. Caller doesn't know who they're speaking with