(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Vehicle is a clear Total Loss
"Can I remove *blank* from vehicle"
"I don't want you to Total loss my Vehicle"
"I'm going to pull all my insurance with you"
"I can't buy a new car with that settlement"
"I have agreed value"
RM/Serviced by Teams calls/messages you
"I'm not so good with technology"
Client calls more than once in a day
Repeated client calls while on a call with someone else
"I pay you a lot on my premiums"
Requests email after offering settlement on phone
"Can I keep it/what's the buy back price"
Client calls in the middle of eating/drinking something
Reserves go to Tech for approval
"I am going to complain"
Client calls for an update after a day/hours
Client needs to talk to partner/etc. first
Sum Insured dropped on Renewal
Client chases up XS (Not at fault, or believes they aren't)
