(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client needs to talk to partner/etc. first
"I have agreed value"
"I'm not so good with technology"
"Can I keep it/what's the buy back price"
Client chases up XS (Not at fault, or believes they aren't)
Client calls more than once in a day
"Can I remove *blank* from vehicle"
"I am going to complain"
Shitty Reception
"I pay you a lot on my premiums"
Sum Insured dropped on Renewal
"Why are you deducting premiums"
RM/Serviced by Teams calls/messages you
Reserves go to Tech for approval
Requests email after offering settlement on phone
Client calls for an update after a day/hours
"I'm going to pull all my insurance with you"
"I don't want you to Total loss my Vehicle"
Repeated client calls while on a call with someone else
"I can't buy a new car with that settlement"
Vehicle is a clear Total Loss
Incoming Teams call while on a CRM call
"Getting my own valuations"
Client calls in the middle of eating/drinking something
