(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I don't want you to Total loss my Vehicle"
Reserves go to Tech for approval
"I'm not so good with technology"
Client chases up XS (Not at fault, or believes they aren't)
Requests email after offering settlement on phone
"I'm going to pull all my insurance with you"
"Getting my own valuations"
Incoming Teams call while on a CRM call
Client calls for an update after a day/hours
Shitty Reception
"I pay you a lot on my premiums"
Client calls more than once in a day
"Why are you deducting premiums"
Repeated client calls while on a call with someone else
"I have agreed value"
"I am going to complain"
"Can I remove *blank* from vehicle"
Sum Insured dropped on Renewal
"I can't buy a new car with that settlement"
Vehicle is a clear Total Loss
Client calls in the middle of eating/drinking something
