"I'm going topull all myinsurancewith you""Can Iremove*blank* fromvehicle"RM/Serviced byTeamscalls/messagesyou"I don'twant you toTotal lossmy Vehicle""I haveagreedvalue""I'm not sogood withtechnology"IncomingTeams callwhile on aCRM callClient calls inthe middle ofeating/drinkingsomethingVehicle isa clearTotal LossRequestsemail afterofferingsettlementon phoneShittyReception"I amgoing tocomplain""Why areyoudeductingpremiums"Client chasesup XS (Not atfault, orbelieves theyaren't)"I can't buya new carwith thatsettlement""Gettingmy ownvaluations"Repeatedclient callswhile on a callwith someoneelseSumInsureddropped onRenewal"Can I keepit/what'sthe buyback price"Reservesgo to TechforapprovalClient callsfor anupdate aftera day/hoursClientcalls morethan oncein a day"I pay youa lot onmypremiums"Client needsto talk topartner/etc.first"I'm going topull all myinsurancewith you""Can Iremove*blank* fromvehicle"RM/Serviced byTeamscalls/messagesyou"I don'twant you toTotal lossmy Vehicle""I haveagreedvalue""I'm not sogood withtechnology"IncomingTeams callwhile on aCRM callClient calls inthe middle ofeating/drinkingsomethingVehicle isa clearTotal LossRequestsemail afterofferingsettlementon phoneShittyReception"I amgoing tocomplain""Why areyoudeductingpremiums"Client chasesup XS (Not atfault, orbelieves theyaren't)"I can't buya new carwith thatsettlement""Gettingmy ownvaluations"Repeatedclient callswhile on a callwith someoneelseSumInsureddropped onRenewal"Can I keepit/what'sthe buyback price"Reservesgo to TechforapprovalClient callsfor anupdate aftera day/hoursClientcalls morethan oncein a day"I pay youa lot onmypremiums"Client needsto talk topartner/etc.first

Total Loss Claim's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm going to pull all my insurance with you"
  2. "Can I remove *blank* from vehicle"
  3. RM/Serviced by Teams calls/messages you
  4. "I don't want you to Total loss my Vehicle"
  5. "I have agreed value"
  6. "I'm not so good with technology"
  7. Incoming Teams call while on a CRM call
  8. Client calls in the middle of eating/drinking something
  9. Vehicle is a clear Total Loss
  10. Requests email after offering settlement on phone
  11. Shitty Reception
  12. "I am going to complain"
  13. "Why are you deducting premiums"
  14. Client chases up XS (Not at fault, or believes they aren't)
  15. "I can't buy a new car with that settlement"
  16. "Getting my own valuations"
  17. Repeated client calls while on a call with someone else
  18. Sum Insured dropped on Renewal
  19. "Can I keep it/what's the buy back price"
  20. Reserves go to Tech for approval
  21. Client calls for an update after a day/hours
  22. Client calls more than once in a day
  23. "I pay you a lot on my premiums"
  24. Client needs to talk to partner/etc. first