(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I can't buy a new car with that settlement"
Requests email after offering settlement on phone
"I pay you a lot on my premiums"
Client calls more than once in a day
Shitty Reception
Repeated client calls while on a call with someone else
Incoming Teams call while on a CRM call
"Can I remove *blank* from vehicle"
Client needs to talk to partner/etc. first
"I have agreed value"
"I don't want you to Total loss my Vehicle"
Client calls in the middle of eating/drinking something
Sum Insured dropped on Renewal
"Getting my own valuations"
Vehicle is a clear Total Loss
Reserves go to Tech for approval
Client calls for an update after a day/hours
"I'm not so good with technology"
"Why are you deducting premiums"
Client chases up XS (Not at fault, or believes they aren't)
