(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sum Insured dropped on Renewal
"I can't buy a new car with that settlement"
Client calls more than once in a day
"Can I keep it/what's the buy back price"
Client chases up XS (Not at fault, or believes they aren't)
Client needs to talk to partner/etc. first
RM/Serviced by Teams calls/messages you
Client calls in the middle of eating/drinking something
"I'm going to pull all my insurance with you"
"Getting my own valuations"
"I don't want you to Total loss my Vehicle"
"I am going to complain"
"Can I remove *blank* from vehicle"
Client calls for an update after a day/hours
Incoming Teams call while on a CRM call
Requests email after offering settlement on phone
Shitty Reception
Reserves go to Tech for approval
"I have agreed value"
Repeated client calls while on a call with someone else
