(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Take over 6 calls in a day
N-Someone mentions AJ
O-Input a lead for a different product line
G-Made a video for a customer instead of a virtual call
B-Call from Joe Strong
O-Ship something for someone else
B-Add a new contact
B-Enterprise snippet
I-See Bob
B-Call IT
G-Make label for someone that isn’t you
I-Pickup a package
N-VL-350 ticket
B-Claim ticket from Peak
I-Vr-3200 ticket
N-Ben talks about his fantasy team (unprompted)
N-Eat a snack that someone baked
O-Send a keyshare
B-Ticket from a notorious customer (Lars, Ron Anderson, Andy Hoang, Venith, etc.)
N-Place a DMPO
G-Koop says “Numbies”
O-Pfaff offers you a treat
I-Take an AMT call
I-Unplug/Re-plug works
I-Customer forgot to include # on the website
B-Pfaff cracking up at his desk
I-Order a small part to a customer
O-Laptop dies in a meeting
G-Vk-9700 ticket
N-Go to warehouse/drive Keyence item
B-See Travis in person
I-Virtual call
O-One call from each SPT product in a day
N-“I’m on the road, can you help?” ticket
O-Chatter leaves chat immediately
G-Take a scan in the lab
B-Stuck in 508/509
G-Emily brings baked goods
G-Someone says "move the needle"
I-Full SPT in office
O-“Urgent” or “Mission Critical” ticket
G-Sad face tag
N-Use a box cutter
O-Mark a ticket as “could have been handled on own”
I-Update the proactive tracker
G-Sales person calls you directly on teams
N-Customer holds you hostage on the phone
B-Move a system
I-Talk to Chris from IT
B-See someone using a massage stick that isn’t theirs