I removedoveruse ofthe customernameI had anAMAZINGcall fromstart to finishI updated anaddressproperly andplaced PortalID in WilkeI avoidedsaying'today'I reviewedSERV &clearlyexplained 2my customerMy customerhad 2 accountsand I explainedwell to thecustomerI askedcustomer whytheycancelled&documentedI properly handleddemographicinformation byobtaining it from thecustomer first andthen repeating itbackI clearlyexplained tomy customerhow to refreshtheir pageI put my ownstamp on mycall androcked itI used theword digitalinstead ofonlineI providedthe fullusername tomy customerI used a lotvocalenthusiasmduring mycallI minmizedusing wordssuch as 'today','certainly'during my callmy customerpaid withPaypal & I setcorrect exp.I reviewed mycustomer'shistory andcelebrated theirlong time useI avoidedoverusingma'amand sirI made surethe Portal IDwas correct inmy WilkecaseI reviewed thismonth'smagazine andcan share thehighlights of anarticleI used a greatwillingnessstatementduring my callI used words likePerfect,wonderfulawesomeI appreciateda customer fortheir loyalty toour productList the nameof one article inthe magazineand why it wasinterestingI explainedrenewalnoticesthoroughly tomy customerI removedoveruse ofthe customernameI had anAMAZINGcall fromstart to finishI updated anaddressproperly andplaced PortalID in WilkeI avoidedsaying'today'I reviewedSERV &clearlyexplained 2my customerMy customerhad 2 accountsand I explainedwell to thecustomerI askedcustomer whytheycancelled&documentedI properly handleddemographicinformation byobtaining it from thecustomer first andthen repeating itbackI clearlyexplained tomy customerhow to refreshtheir pageI put my ownstamp on mycall androcked itI used theword digitalinstead ofonlineI providedthe fullusername tomy customerI used a lotvocalenthusiasmduring mycallI minmizedusing wordssuch as 'today','certainly'during my callmy customerpaid withPaypal & I setcorrect exp.I reviewed mycustomer'shistory andcelebrated theirlong time useI avoidedoverusingma'amand sirI made surethe Portal IDwas correct inmy WilkecaseI reviewed thismonth'smagazine andcan share thehighlights of anarticleI used a greatwillingnessstatementduring my callI used words likePerfect,wonderfulawesomeI appreciateda customer fortheir loyalty toour productList the nameof one article inthe magazineand why it wasinterestingI explainedrenewalnoticesthoroughly tomy customer

CR is Powered UP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I removed overuse of the customer name
  2. I had an AMAZING call from start to finish
  3. I updated an address properly and placed Portal ID in Wilke
  4. I avoided saying 'today'
  5. I reviewed SERV & clearly explained 2 my customer
  6. My customer had 2 accounts and I explained well to the customer
  7. I asked customer why they cancelled &documented
  8. I properly handled demographic information by obtaining it from the customer first and then repeating it back
  9. I clearly explained to my customer how to refresh their page
  10. I put my own stamp on my call and rocked it
  11. I used the word digital instead of online
  12. I provided the full username to my customer
  13. I used a lot vocal enthusiasm during my call
  14. I minmized using words such as 'today', 'certainly' during my call
  15. my customer paid with Paypal & I set correct exp.
  16. I reviewed my customer's history and celebrated their long time use
  17. I avoided overusing ma'am and sir
  18. I made sure the Portal ID was correct in my Wilke case
  19. I reviewed this month's magazine and can share the highlights of an article
  20. I used a great willingness statement during my call
  21. I used words like Perfect, wonderfulawesome
  22. I appreciated a customer for their loyalty to our product
  23. List the name of one article in the magazine and why it was interesting
  24. I explained renewal notices thoroughly to my customer