(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Forgot to unmute before answering
Been on mute while talking
Got complimented by a customer
Celebrated a teammate’s success or milestone 🎉
Took a tricky call and turned it into a win
Wore slippers to a meeting
Turned an upset customer into a happy one
Took back-to-back calls without a break
Sent a "Thanks, team!" email
Ended a call with a smile because you nailed it
Used an emoji in a work chat
Helped a teammate with a tricky call
Has said "Can you see my screen?"
Gave a shout-out to a teammate
Handled a "Can I speak to your supervisor?" call like a pro
Helped troubleshoot a system or tool issue
Shared a funny or uplifting story on a team chat
Celebrated a work win with coffee
Said "Let me pull up your policy details"
Helped a customer find their ID card
Knows what 75 Billion looks like in zeros
Had a pet or kid appear in a meeting
Had Wi-Fi act up during a call
Stayed calm during a back-to-back call rush
Joined a meeting from their phone
Has worked here 5+ years
Helped a coworker meet a deadline
Used a positive empathy statement ("I completely understand how you feel!")
Got a “thank you” message or shout-out from a coworker
