(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-Celebrated meaningful progress, not just activity
P-Suggested a new way to improve a process
C-Addressed a customer issue creatively
P-Challenged the status quo constructively
C-Simplified a process for better customer experience
C-Helped a customer solve a tough problem
S-Made someone feel seen or heard at work
S-Appreciated someone’s unique perspective
C-Shared a customer success story with your team
O-Took initiative to solve a problem without being asked
S-Volunteered in your community recently
P-Asked “what if we did it differently?”
S-Participated in an Employee Network event
P-Invited a different perspective into a decision
P-Took a risk that led to a positive outcome
O-Asked for feedback to improve
P-Learned a new skill or tool recently
O-Set a clear goal and tracked progress
S-Helped a colleague from another team
S-Assumed positive intent in a tough moment
O-Followed through on a tough commitment
C-Went above and beyond to exceed expectations
P-Attended a webinar or training session
O-Held yourself or others accountable respectfully
S-Took the time to mentor or coach someone
O-Took accountability for a mistake and learned from it
