(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Mention a customer's loyalty on a call
Take a selfie with a colleague from another team and send in your region chat
Sell a flights package
Tell a joke to your desk neighbor (they have to laugh to check it off)
Come off mute / participate in a team meeting or training
Ask someone from another team what their favorite part of their job is
Receive a positive comment from a traveler in a CSAT survey
Participate in a team TikTok (courtesy of Domino)
Give a shout out to someone in a different department
Complete five Bon Voyage calls
Sell 2 insurance packages
Share a favorite memory from working on this team using a sticky note/ the whiteboard
Handle a tricky call with grace and get peer kudos
Write a short note of appreciation to someone on the team
Give “praise” on teams to someone who helped you recently
Answer QOTD in the CX chat
Help a teammate with a challenging case
Sell 8 excursions
Teach someone a shortcut or tip that you use
Schedule a coffee chat with someone new
Ask someone what they’re most proud of from last FY
Ask your manager or a teammate for feedback on a recent call or task
Get signatures from people representing 3 different teams
Use a traveler’s name at least three times in one call to build rapport
