(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Schedule a coffee chat with someone new
Receive a positive comment from a traveler in a CSAT survey
Sell a flights package
Tell a joke to your desk neighbor (they have to laugh to check it off)
Come off mute / participate in a team meeting or training
Mention a customer's loyalty on a call
Ask your manager or a teammate for feedback on a recent call or task
Participate in a team TikTok (courtesy of Domino)
Ask someone from another team what their favorite part of their job is
Give a shout out to someone in a different department
Ask someone what they’re most proud of from last FY
Sell 2 insurance packages
Write a short note of appreciation to someone on the team
Answer QOTD in the CX chat
Give “praise” on teams to someone who helped you recently
Handle a tricky call with grace and get peer kudos
Help a teammate with a challenging case
Take a selfie with a colleague from another team and send in your region chat
Get signatures from people representing 3 different teams
Share a favorite memory from working on this team using a sticky note/ the whiteboard
Teach someone a shortcut or tip that you use
Complete five Bon Voyage calls
Sell 8 excursions
Use a traveler’s name at least three times in one call to build rapport