"You canexpect tohear fromus…""Does thatsoundalright?""I'llinvestigateand get backto you.""Let's take amoment toreview yourreservation.""I'm notsure, butlet mecheck.""I'll lookinto thatfor you.""Werequire____because…""I'llconnectwith…""Let meconfirm…""Let merepeatthat backto you."Quote caxorrebookingfee"Thedeadlineis…""I willfollow upwith youvia…""Yourgrandtotal is…""I willfollow upwith youvia…""Forcontext…""We dothisso/to…""I'mhappy toexplainthat.""___ willbe postedaround…""You canrespondto myemail…""Am Iunderstandingthatcorrectly?""Thereason wedo thisis…""Youcan findthat…""Let'sgoover…""You canexpect tohear fromus…""Does thatsoundalright?""I'llinvestigateand get backto you.""Let's take amoment toreview yourreservation.""I'm notsure, butlet mecheck.""I'll lookinto thatfor you.""Werequire____because…""I'llconnectwith…""Let meconfirm…""Let merepeatthat backto you."Quote caxorrebookingfee"Thedeadlineis…""I willfollow upwith youvia…""Yourgrandtotal is…""I willfollow upwith youvia…""Forcontext…""We dothisso/to…""I'mhappy toexplainthat.""___ willbe postedaround…""You canrespondto myemail…""Am Iunderstandingthatcorrectly?""Thereason wedo thisis…""Youcan findthat…""Let'sgoover…"

Expectation Setting - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
N
4
O
5
N
6
N
7
G
8
I
9
N
10
O
11
B
12
B
13
I
14
B
15
I
16
G
17
G
18
G
19
B
20
I
21
O
22
G
23
I
24
O
  1. B-"You can expect to hear from us…"
  2. O-"Does that sound alright?"
  3. N-"I'll investigate and get back to you."
  4. O-"Let's take a moment to review your reservation."
  5. N-"I'm not sure, but let me check."
  6. N-"I'll look into that for you."
  7. G-"We require ____ because…"
  8. I-"I'll connect with…"
  9. N-"Let me confirm…"
  10. O-"Let me repeat that back to you."
  11. B-Quote cax or rebooking fee
  12. B-"The deadline is…"
  13. I-"I will follow up with you via…"
  14. B-"Your grand total is…"
  15. I-"I will follow up with you via…"
  16. G-"For context…"
  17. G-"We do this so/to…"
  18. G-"I'm happy to explain that."
  19. B-"___ will be posted around…"
  20. I-"You can respond to my email…"
  21. O-"Am I understanding that correctly?"
  22. G-"The reason we do this is…"
  23. I-"You can find that…"
  24. O-"Let's go over…"