"You canrespondto myemail…""I'llconnectwith…""I willfollow upwith youvia…""Let's take amoment toreview yourreservation.""I'mhappy toexplainthat.""Yourgrandtotal is…""___ willbe postedaround…""I'llinvestigateand get backto you.""Werequire____because…""Thedeadlineis…""Am Iunderstandingthatcorrectly?""Forcontext…"Quote caxorrebookingfee"We dothisso/to…""Does thatsoundalright?""Let merepeatthat backto you.""I willfollow upwith youvia…""I'm notsure, butlet mecheck.""I'll lookinto thatfor you.""Let meconfirm…""Let'sgoover…""You canexpect tohear fromus…""Youcan findthat…""Thereason wedo thisis…""You canrespondto myemail…""I'llconnectwith…""I willfollow upwith youvia…""Let's take amoment toreview yourreservation.""I'mhappy toexplainthat.""Yourgrandtotal is…""___ willbe postedaround…""I'llinvestigateand get backto you.""Werequire____because…""Thedeadlineis…""Am Iunderstandingthatcorrectly?""Forcontext…"Quote caxorrebookingfee"We dothisso/to…""Does thatsoundalright?""Let merepeatthat backto you.""I willfollow upwith youvia…""I'm notsure, butlet mecheck.""I'll lookinto thatfor you.""Let meconfirm…""Let'sgoover…""You canexpect tohear fromus…""Youcan findthat…""Thereason wedo thisis…"

Expectation Setting - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
I
4
O
5
G
6
B
7
B
8
N
9
G
10
B
11
O
12
G
13
B
14
G
15
O
16
O
17
I
18
N
19
N
20
N
21
O
22
B
23
I
24
G
  1. I-"You can respond to my email…"
  2. I-"I'll connect with…"
  3. I-"I will follow up with you via…"
  4. O-"Let's take a moment to review your reservation."
  5. G-"I'm happy to explain that."
  6. B-"Your grand total is…"
  7. B-"___ will be posted around…"
  8. N-"I'll investigate and get back to you."
  9. G-"We require ____ because…"
  10. B-"The deadline is…"
  11. O-"Am I understanding that correctly?"
  12. G-"For context…"
  13. B-Quote cax or rebooking fee
  14. G-"We do this so/to…"
  15. O-"Does that sound alright?"
  16. O-"Let me repeat that back to you."
  17. I-"I will follow up with you via…"
  18. N-"I'm not sure, but let me check."
  19. N-"I'll look into that for you."
  20. N-"Let me confirm…"
  21. O-"Let's go over…"
  22. B-"You can expect to hear from us…"
  23. I-"You can find that…"
  24. G-"The reason we do this is…"