"I'm notsure, butlet mecheck.""Werequire____because…""Forcontext…""Let'sgoover…""Thedeadlineis…""Thereason wedo thisis…""Does thatsoundalright?""I'll lookinto thatfor you.""I'llinvestigateand get backto you.""Am Iunderstandingthatcorrectly?""You canexpect tohear fromus…""I willfollow upwith youvia…""I'llconnectwith…""Yourgrandtotal is…""Youcan findthat…""Let's take amoment toreview yourreservation.""___ willbe postedaround…""You canrespondto myemail…""Let merepeatthat backto you.""I'mhappy toexplainthat.""We dothisso/to…""Let meconfirm…""I willfollow upwith youvia…"Quote caxorrebookingfee"I'm notsure, butlet mecheck.""Werequire____because…""Forcontext…""Let'sgoover…""Thedeadlineis…""Thereason wedo thisis…""Does thatsoundalright?""I'll lookinto thatfor you.""I'llinvestigateand get backto you.""Am Iunderstandingthatcorrectly?""You canexpect tohear fromus…""I willfollow upwith youvia…""I'llconnectwith…""Yourgrandtotal is…""Youcan findthat…""Let's take amoment toreview yourreservation.""___ willbe postedaround…""You canrespondto myemail…""Let merepeatthat backto you.""I'mhappy toexplainthat.""We dothisso/to…""Let meconfirm…""I willfollow upwith youvia…"Quote caxorrebookingfee

Expectation Setting - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
G
4
O
5
B
6
G
7
O
8
N
9
N
10
O
11
B
12
I
13
I
14
B
15
I
16
O
17
B
18
I
19
O
20
G
21
G
22
N
23
I
24
B
  1. N-"I'm not sure, but let me check."
  2. G-"We require ____ because…"
  3. G-"For context…"
  4. O-"Let's go over…"
  5. B-"The deadline is…"
  6. G-"The reason we do this is…"
  7. O-"Does that sound alright?"
  8. N-"I'll look into that for you."
  9. N-"I'll investigate and get back to you."
  10. O-"Am I understanding that correctly?"
  11. B-"You can expect to hear from us…"
  12. I-"I will follow up with you via…"
  13. I-"I'll connect with…"
  14. B-"Your grand total is…"
  15. I-"You can find that…"
  16. O-"Let's take a moment to review your reservation."
  17. B-"___ will be posted around…"
  18. I-"You can respond to my email…"
  19. O-"Let me repeat that back to you."
  20. G-"I'm happy to explain that."
  21. G-"We do this so/to…"
  22. N-"Let me confirm…"
  23. I-"I will follow up with you via…"
  24. B-Quote cax or rebooking fee