Attendedmonthlyhuddle withwebcam onDid notexceedbreak timethe entiremonthNo calls inqueue over1:30 duringa shiftHit wrap-up timegoal for anentire shiftHandled 5calls in arow withoutACWDidn't let anyred pagesturn blackduring a shiftNo call insor earlyouts allmonthHandled 10calls in arow withoutdowntimeNo unavailabletime over 10minutes eachthe entiremonthQualityscore 99.5%or above forentire monthCreatedmonthlynewsletterPresentedat huddleFree!Nounavailabletime over 10minutesduring a shiftNo refusedcalls duringthe entiremonthKeptpersonal timeunder 5minutes eachall monthAttendedmonthlyhuddle withwebcam onDid notexceedbreak timethe entiremonthNo calls inqueue over1:30 duringa shiftHit wrap-up timegoal for anentire shiftHandled 5calls in arow withoutACWDidn't let anyred pagesturn blackduring a shiftNo call insor earlyouts allmonthHandled 10calls in arow withoutdowntimeNo unavailabletime over 10minutes eachthe entiremonthQualityscore 99.5%or above forentire monthCreatedmonthlynewsletterPresentedat huddleFree!Nounavailabletime over 10minutesduring a shiftNo refusedcalls duringthe entiremonthKeptpersonal timeunder 5minutes eachall month

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attended monthly huddle with webcam on
  2. Did not exceed break time the entire month
  3. No calls in queue over 1:30 during a shift
  4. Hit wrap-up time goal for an entire shift
  5. Handled 5 calls in a row without ACW
  6. Didn't let any red pages turn black during a shift
  7. No call ins or early outs all month
  8. Handled 10 calls in a row without downtime
  9. No unavailable time over 10 minutes each the entire month
  10. Quality score 99.5% or above for entire month
  11. Created monthly newsletter
  12. Presented at huddle
  13. Free!
  14. No unavailable time over 10 minutes during a shift
  15. No refused calls during the entire month
  16. Kept personal time under 5 minutes each all month