Presentedat huddleNo refusedcalls duringthe entiremonthFree!Handled 10calls in arow withoutdowntimeQualityscore 99.5%or above forentire monthHandled 5calls in arow withoutACWCreatedmonthlynewsletterNo unavailabletime over 10minutes eachthe entiremonthNo call insor earlyouts allmonthNounavailabletime over 10minutesduring a shiftDidn't let anyred pagesturn blackduring a shiftNo calls inqueue over1:30 duringa shiftDid notexceedbreak timethe entiremonthKeptpersonal timeunder 5minutes eachall monthHit wrap-up timegoal for anentire shiftAttendedmonthlyhuddle withwebcam onPresentedat huddleNo refusedcalls duringthe entiremonthFree!Handled 10calls in arow withoutdowntimeQualityscore 99.5%or above forentire monthHandled 5calls in arow withoutACWCreatedmonthlynewsletterNo unavailabletime over 10minutes eachthe entiremonthNo call insor earlyouts allmonthNounavailabletime over 10minutesduring a shiftDidn't let anyred pagesturn blackduring a shiftNo calls inqueue over1:30 duringa shiftDid notexceedbreak timethe entiremonthKeptpersonal timeunder 5minutes eachall monthHit wrap-up timegoal for anentire shiftAttendedmonthlyhuddle withwebcam on

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Presented at huddle
  2. No refused calls during the entire month
  3. Free!
  4. Handled 10 calls in a row without downtime
  5. Quality score 99.5% or above for entire month
  6. Handled 5 calls in a row without ACW
  7. Created monthly newsletter
  8. No unavailable time over 10 minutes each the entire month
  9. No call ins or early outs all month
  10. No unavailable time over 10 minutes during a shift
  11. Didn't let any red pages turn black during a shift
  12. No calls in queue over 1:30 during a shift
  13. Did not exceed break time the entire month
  14. Kept personal time under 5 minutes each all month
  15. Hit wrap-up time goal for an entire shift
  16. Attended monthly huddle with webcam on