No calls inqueue over1:30 duringa shiftHandled 5calls in arow withoutACWAttendedmonthlyhuddle withwebcam onDidn't let anyred pagesturn blackduring a shiftNounavailabletime over 10minutesduring a shiftPresentedat huddleFree!No call insor earlyouts allmonthNo unavailabletime over 10minutes eachthe entiremonthQualityscore 99.5%or above forentire monthHit wrap-up timegoal for anentire shiftNo refusedcalls duringthe entiremonthCreatedmonthlynewsletterDid notexceedbreak timethe entiremonthKeptpersonal timeunder 5minutes eachall monthHandled 10calls in arow withoutdowntimeNo calls inqueue over1:30 duringa shiftHandled 5calls in arow withoutACWAttendedmonthlyhuddle withwebcam onDidn't let anyred pagesturn blackduring a shiftNounavailabletime over 10minutesduring a shiftPresentedat huddleFree!No call insor earlyouts allmonthNo unavailabletime over 10minutes eachthe entiremonthQualityscore 99.5%or above forentire monthHit wrap-up timegoal for anentire shiftNo refusedcalls duringthe entiremonthCreatedmonthlynewsletterDid notexceedbreak timethe entiremonthKeptpersonal timeunder 5minutes eachall monthHandled 10calls in arow withoutdowntime

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No calls in queue over 1:30 during a shift
  2. Handled 5 calls in a row without ACW
  3. Attended monthly huddle with webcam on
  4. Didn't let any red pages turn black during a shift
  5. No unavailable time over 10 minutes during a shift
  6. Presented at huddle
  7. Free!
  8. No call ins or early outs all month
  9. No unavailable time over 10 minutes each the entire month
  10. Quality score 99.5% or above for entire month
  11. Hit wrap-up time goal for an entire shift
  12. No refused calls during the entire month
  13. Created monthly newsletter
  14. Did not exceed break time the entire month
  15. Kept personal time under 5 minutes each all month
  16. Handled 10 calls in a row without downtime