Presentedat huddleNo unavailabletime over 10minutes eachthe entiremonthKeptpersonal timeunder 5minutes eachall monthHit wrap-up timegoal for anentire shiftHandled 5calls in arow withoutACWFree!Nounavailabletime over 10minutesduring a shiftDidn't let anyred pagesturn blackduring a shiftNo call insor earlyouts allmonthDid notexceedbreak timethe entiremonthCreatedmonthlynewsletterAttendedmonthlyhuddle withwebcam onHandled 10calls in arow withoutdowntimeNo refusedcalls duringthe entiremonthQualityscore 99.5%or above forentire monthNo calls inqueue over1:30 duringa shiftPresentedat huddleNo unavailabletime over 10minutes eachthe entiremonthKeptpersonal timeunder 5minutes eachall monthHit wrap-up timegoal for anentire shiftHandled 5calls in arow withoutACWFree!Nounavailabletime over 10minutesduring a shiftDidn't let anyred pagesturn blackduring a shiftNo call insor earlyouts allmonthDid notexceedbreak timethe entiremonthCreatedmonthlynewsletterAttendedmonthlyhuddle withwebcam onHandled 10calls in arow withoutdowntimeNo refusedcalls duringthe entiremonthQualityscore 99.5%or above forentire monthNo calls inqueue over1:30 duringa shift

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Presented at huddle
  2. No unavailable time over 10 minutes each the entire month
  3. Kept personal time under 5 minutes each all month
  4. Hit wrap-up time goal for an entire shift
  5. Handled 5 calls in a row without ACW
  6. Free!
  7. No unavailable time over 10 minutes during a shift
  8. Didn't let any red pages turn black during a shift
  9. No call ins or early outs all month
  10. Did not exceed break time the entire month
  11. Created monthly newsletter
  12. Attended monthly huddle with webcam on
  13. Handled 10 calls in a row without downtime
  14. No refused calls during the entire month
  15. Quality score 99.5% or above for entire month
  16. No calls in queue over 1:30 during a shift