Didn't let anyred pagesturn blackduring a shiftHandled 10calls in arow withoutdowntimeCreatedmonthlynewsletterHandled 5calls in arow withoutACWQualityscore 99.5%or above forentire monthPresentedat huddleHit wrap-up timegoal for anentire shiftNo calls inqueue over1:30 duringa shiftNo unavailabletime over 10minutes eachthe entiremonthKeptpersonal timeunder 5minutes eachall monthAttendedmonthlyhuddle withwebcam onNo call insor earlyouts allmonthDid notexceedbreak timethe entiremonthFree!Nounavailabletime over 10minutesduring a shiftNo refusedcalls duringthe entiremonthDidn't let anyred pagesturn blackduring a shiftHandled 10calls in arow withoutdowntimeCreatedmonthlynewsletterHandled 5calls in arow withoutACWQualityscore 99.5%or above forentire monthPresentedat huddleHit wrap-up timegoal for anentire shiftNo calls inqueue over1:30 duringa shiftNo unavailabletime over 10minutes eachthe entiremonthKeptpersonal timeunder 5minutes eachall monthAttendedmonthlyhuddle withwebcam onNo call insor earlyouts allmonthDid notexceedbreak timethe entiremonthFree!Nounavailabletime over 10minutesduring a shiftNo refusedcalls duringthe entiremonth

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Didn't let any red pages turn black during a shift
  2. Handled 10 calls in a row without downtime
  3. Created monthly newsletter
  4. Handled 5 calls in a row without ACW
  5. Quality score 99.5% or above for entire month
  6. Presented at huddle
  7. Hit wrap-up time goal for an entire shift
  8. No calls in queue over 1:30 during a shift
  9. No unavailable time over 10 minutes each the entire month
  10. Kept personal time under 5 minutes each all month
  11. Attended monthly huddle with webcam on
  12. No call ins or early outs all month
  13. Did not exceed break time the entire month
  14. Free!
  15. No unavailable time over 10 minutes during a shift
  16. No refused calls during the entire month