No refusedcalls duringthe entiremonthDidn't let anyred pagesturn blackduring a shiftHandled 10calls in arow withoutdowntimeNounavailabletime over 10minutesduring a shiftDid notexceedbreak timethe entiremonthCreatedmonthlynewsletterNo unavailabletime over 10minutes eachthe entiremonthNo call insor earlyouts allmonthHit wrap-up timegoal for anentire shiftQualityscore 99.5%or above forentire monthHandled 5calls in arow withoutACWPresentedat huddleNo calls inqueue over1:30 duringa shiftAttendedmonthlyhuddle withwebcam onFree!Keptpersonal timeunder 5minutes eachall monthNo refusedcalls duringthe entiremonthDidn't let anyred pagesturn blackduring a shiftHandled 10calls in arow withoutdowntimeNounavailabletime over 10minutesduring a shiftDid notexceedbreak timethe entiremonthCreatedmonthlynewsletterNo unavailabletime over 10minutes eachthe entiremonthNo call insor earlyouts allmonthHit wrap-up timegoal for anentire shiftQualityscore 99.5%or above forentire monthHandled 5calls in arow withoutACWPresentedat huddleNo calls inqueue over1:30 duringa shiftAttendedmonthlyhuddle withwebcam onFree!Keptpersonal timeunder 5minutes eachall month

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No refused calls during the entire month
  2. Didn't let any red pages turn black during a shift
  3. Handled 10 calls in a row without downtime
  4. No unavailable time over 10 minutes during a shift
  5. Did not exceed break time the entire month
  6. Created monthly newsletter
  7. No unavailable time over 10 minutes each the entire month
  8. No call ins or early outs all month
  9. Hit wrap-up time goal for an entire shift
  10. Quality score 99.5% or above for entire month
  11. Handled 5 calls in a row without ACW
  12. Presented at huddle
  13. No calls in queue over 1:30 during a shift
  14. Attended monthly huddle with webcam on
  15. Free!
  16. Kept personal time under 5 minutes each all month