No calls inqueue over1:30 duringa shiftHandled 10calls in arow withoutdowntimeNo unavailabletime over 10minutes eachthe entiremonthHandled 5calls in arow withoutACWDidn't let anyred pagesturn blackduring a shiftQualityscore 99.5%or above forentire monthPresentedat huddleCreatedmonthlynewsletterDid notexceedbreak timethe entiremonthFree!Hit wrap-up timegoal for anentire shiftAttendedmonthlyhuddle withwebcam onNo call insor earlyouts allmonthKeptpersonal timeunder 5minutes eachall monthNo refusedcalls duringthe entiremonthNounavailabletime over 10minutesduring a shiftNo calls inqueue over1:30 duringa shiftHandled 10calls in arow withoutdowntimeNo unavailabletime over 10minutes eachthe entiremonthHandled 5calls in arow withoutACWDidn't let anyred pagesturn blackduring a shiftQualityscore 99.5%or above forentire monthPresentedat huddleCreatedmonthlynewsletterDid notexceedbreak timethe entiremonthFree!Hit wrap-up timegoal for anentire shiftAttendedmonthlyhuddle withwebcam onNo call insor earlyouts allmonthKeptpersonal timeunder 5minutes eachall monthNo refusedcalls duringthe entiremonthNounavailabletime over 10minutesduring a shift

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No calls in queue over 1:30 during a shift
  2. Handled 10 calls in a row without downtime
  3. No unavailable time over 10 minutes each the entire month
  4. Handled 5 calls in a row without ACW
  5. Didn't let any red pages turn black during a shift
  6. Quality score 99.5% or above for entire month
  7. Presented at huddle
  8. Created monthly newsletter
  9. Did not exceed break time the entire month
  10. Free!
  11. Hit wrap-up time goal for an entire shift
  12. Attended monthly huddle with webcam on
  13. No call ins or early outs all month
  14. Kept personal time under 5 minutes each all month
  15. No refused calls during the entire month
  16. No unavailable time over 10 minutes during a shift