CreatedmonthlynewsletterNo calls inqueue over1:30 duringa shiftDidn't let anyred pagesturn blackduring a shiftHandled 5calls in arow withoutACWFree!Attendedmonthlyhuddle withwebcam onHit wrap-up timegoal for anentire shiftPresentedat huddleKeptpersonal timeunder 5minutes eachall monthNo call insor earlyouts allmonthDid notexceedbreak timethe entiremonthQualityscore 99.5%or above forentire monthNo unavailabletime over 10minutes eachthe entiremonthHandled 10calls in arow withoutdowntimeNounavailabletime over 10minutesduring a shiftNo refusedcalls duringthe entiremonthCreatedmonthlynewsletterNo calls inqueue over1:30 duringa shiftDidn't let anyred pagesturn blackduring a shiftHandled 5calls in arow withoutACWFree!Attendedmonthlyhuddle withwebcam onHit wrap-up timegoal for anentire shiftPresentedat huddleKeptpersonal timeunder 5minutes eachall monthNo call insor earlyouts allmonthDid notexceedbreak timethe entiremonthQualityscore 99.5%or above forentire monthNo unavailabletime over 10minutes eachthe entiremonthHandled 10calls in arow withoutdowntimeNounavailabletime over 10minutesduring a shiftNo refusedcalls duringthe entiremonth

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created monthly newsletter
  2. No calls in queue over 1:30 during a shift
  3. Didn't let any red pages turn black during a shift
  4. Handled 5 calls in a row without ACW
  5. Free!
  6. Attended monthly huddle with webcam on
  7. Hit wrap-up time goal for an entire shift
  8. Presented at huddle
  9. Kept personal time under 5 minutes each all month
  10. No call ins or early outs all month
  11. Did not exceed break time the entire month
  12. Quality score 99.5% or above for entire month
  13. No unavailable time over 10 minutes each the entire month
  14. Handled 10 calls in a row without downtime
  15. No unavailable time over 10 minutes during a shift
  16. No refused calls during the entire month