No call insor earlyouts allmonthKeptpersonal timeunder 5minutes eachall monthCreatedmonthlynewsletterDid notexceedbreak timethe entiremonthQualityscore 99.5%or above forentire monthNo calls inqueue over1:30 duringa shiftNounavailabletime over 10minutesduring a shiftFree!Handled 10calls in arow withoutdowntimePresentedat huddleHandled 5calls in arow withoutACWHit wrap-up timegoal for anentire shiftNo refusedcalls duringthe entiremonthNo unavailabletime over 10minutes eachthe entiremonthDidn't let anyred pagesturn blackduring a shiftAttendedmonthlyhuddle withwebcam onNo call insor earlyouts allmonthKeptpersonal timeunder 5minutes eachall monthCreatedmonthlynewsletterDid notexceedbreak timethe entiremonthQualityscore 99.5%or above forentire monthNo calls inqueue over1:30 duringa shiftNounavailabletime over 10minutesduring a shiftFree!Handled 10calls in arow withoutdowntimePresentedat huddleHandled 5calls in arow withoutACWHit wrap-up timegoal for anentire shiftNo refusedcalls duringthe entiremonthNo unavailabletime over 10minutes eachthe entiremonthDidn't let anyred pagesturn blackduring a shiftAttendedmonthlyhuddle withwebcam on

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No call ins or early outs all month
  2. Kept personal time under 5 minutes each all month
  3. Created monthly newsletter
  4. Did not exceed break time the entire month
  5. Quality score 99.5% or above for entire month
  6. No calls in queue over 1:30 during a shift
  7. No unavailable time over 10 minutes during a shift
  8. Free!
  9. Handled 10 calls in a row without downtime
  10. Presented at huddle
  11. Handled 5 calls in a row without ACW
  12. Hit wrap-up time goal for an entire shift
  13. No refused calls during the entire month
  14. No unavailable time over 10 minutes each the entire month
  15. Didn't let any red pages turn black during a shift
  16. Attended monthly huddle with webcam on