Attendedmonthlyhuddle withwebcam onQualityscore 99.5%or above forentire monthNounavailabletime over 10minutesduring a shiftNo unavailabletime over 10minutes eachthe entiremonthDid notexceedbreak timethe entiremonthHandled 5calls in arow withoutACWFree!No calls inqueue over1:30 duringa shiftHit wrap-up timegoal for anentire shiftHandled 10calls in arow withoutdowntimePresentedat huddleKeptpersonal timeunder 5minutes eachall monthDidn't let anyred pagesturn blackduring a shiftCreatedmonthlynewsletterNo call insor earlyouts allmonthNo refusedcalls duringthe entiremonthAttendedmonthlyhuddle withwebcam onQualityscore 99.5%or above forentire monthNounavailabletime over 10minutesduring a shiftNo unavailabletime over 10minutes eachthe entiremonthDid notexceedbreak timethe entiremonthHandled 5calls in arow withoutACWFree!No calls inqueue over1:30 duringa shiftHit wrap-up timegoal for anentire shiftHandled 10calls in arow withoutdowntimePresentedat huddleKeptpersonal timeunder 5minutes eachall monthDidn't let anyred pagesturn blackduring a shiftCreatedmonthlynewsletterNo call insor earlyouts allmonthNo refusedcalls duringthe entiremonth

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attended monthly huddle with webcam on
  2. Quality score 99.5% or above for entire month
  3. No unavailable time over 10 minutes during a shift
  4. No unavailable time over 10 minutes each the entire month
  5. Did not exceed break time the entire month
  6. Handled 5 calls in a row without ACW
  7. Free!
  8. No calls in queue over 1:30 during a shift
  9. Hit wrap-up time goal for an entire shift
  10. Handled 10 calls in a row without downtime
  11. Presented at huddle
  12. Kept personal time under 5 minutes each all month
  13. Didn't let any red pages turn black during a shift
  14. Created monthly newsletter
  15. No call ins or early outs all month
  16. No refused calls during the entire month