Attendedmonthlyhuddle withwebcam onDidn't let anyred pagesturn blackduring a shiftDid notexceedbreak timethe entiremonthHandled 10calls in arow withoutdowntimeNo call insor earlyouts allmonthKeptpersonal timeunder 5minutes eachall monthHandled 5calls in arow withoutACWNo refusedcalls duringthe entiremonthFree!Hit wrap-up timegoal for anentire shiftPresentedat huddleCreatedmonthlynewsletterNo unavailabletime over 10minutes eachthe entiremonthQualityscore 99.5%or above forentire monthNo calls inqueue over1:30 duringa shiftNounavailabletime over 10minutesduring a shiftAttendedmonthlyhuddle withwebcam onDidn't let anyred pagesturn blackduring a shiftDid notexceedbreak timethe entiremonthHandled 10calls in arow withoutdowntimeNo call insor earlyouts allmonthKeptpersonal timeunder 5minutes eachall monthHandled 5calls in arow withoutACWNo refusedcalls duringthe entiremonthFree!Hit wrap-up timegoal for anentire shiftPresentedat huddleCreatedmonthlynewsletterNo unavailabletime over 10minutes eachthe entiremonthQualityscore 99.5%or above forentire monthNo calls inqueue over1:30 duringa shiftNounavailabletime over 10minutesduring a shift

Triage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attended monthly huddle with webcam on
  2. Didn't let any red pages turn black during a shift
  3. Did not exceed break time the entire month
  4. Handled 10 calls in a row without downtime
  5. No call ins or early outs all month
  6. Kept personal time under 5 minutes each all month
  7. Handled 5 calls in a row without ACW
  8. No refused calls during the entire month
  9. Free!
  10. Hit wrap-up time goal for an entire shift
  11. Presented at huddle
  12. Created monthly newsletter
  13. No unavailable time over 10 minutes each the entire month
  14. Quality score 99.5% or above for entire month
  15. No calls in queue over 1:30 during a shift
  16. No unavailable time over 10 minutes during a shift