Laughduring acall/Make acaller laugh!Callercalls inwith atranslatorSchedulean intakeCalleris niceMispronouncea caller'sname byaccidentLose yourtrain ofthoughton a callCallerstartsCryingCallerpronouncesOLPA as"Ole-Pah"Completean intakeCallerStartsYellingReceive acomplimentfrom acallerEnteranITORQuestionabout anexistingleaveCaller has afamousname (Suchas "HarryPotter")Put aquestionin parkinglotSomeonecalls thewrongnumberCallersaysthey'redrivingGetHungUp OnCreatea newcaseBe on asingle call forgreater than10 minutesCalleroversharespersonalinformationCallerwantsinformationabout OLPAExperienceTechnicalDifficultiesFeelproud ofyour call!Laughduring acall/Make acaller laugh!Callercalls inwith atranslatorSchedulean intakeCalleris niceMispronouncea caller'sname byaccidentLose yourtrain ofthoughton a callCallerstartsCryingCallerpronouncesOLPA as"Ole-Pah"Completean intakeCallerStartsYellingReceive acomplimentfrom acallerEnteranITORQuestionabout anexistingleaveCaller has afamousname (Suchas "HarryPotter")Put aquestionin parkinglotSomeonecalls thewrongnumberCallersaysthey'redrivingGetHungUp OnCreatea newcaseBe on asingle call forgreater than10 minutesCalleroversharespersonalinformationCallerwantsinformationabout OLPAExperienceTechnicalDifficultiesFeelproud ofyour call!

Launch Day Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Laugh during a call/Make a caller laugh!
  2. Caller calls in with a translator
  3. Schedule an intake
  4. Caller is nice
  5. Mispronounce a caller's name by accident
  6. Lose your train of thought on a call
  7. Caller starts Crying
  8. Caller pronounces OLPA as "Ole-Pah"
  9. Complete an intake
  10. Caller Starts Yelling
  11. Receive a compliment from a caller
  12. Enter an ITOR
  13. Question about an existing leave
  14. Caller has a famous name (Such as "Harry Potter")
  15. Put a question in parking lot
  16. Someone calls the wrong number
  17. Caller says they're driving
  18. Get Hung Up On
  19. Create a new case
  20. Be on a single call for greater than 10 minutes
  21. Caller overshares personal information
  22. Caller wants information about OLPA
  23. Experience Technical Difficulties
  24. Feel proud of your call!