Mispronouncea caller'sname byaccidentBe on asingle call forgreater than10 minutesSchedulean intakeCreatea newcaseCompletean intakeCallercalls inwith atranslatorLose yourtrain ofthoughton a callQuestionabout anexistingleaveCalleris niceCaller has afamousname (Suchas "HarryPotter")CallerstartsCryingGetHungUp OnCallerStartsYellingCallerpronouncesOLPA as"Ole-Pah"Feelproud ofyour call!Receive acomplimentfrom acallerExperienceTechnicalDifficultiesPut aquestionin parkinglotCalleroversharespersonalinformationCallerwantsinformationabout OLPACallersaysthey'redrivingEnteranITORLaughduring acall/Make acaller laugh!Someonecalls thewrongnumberMispronouncea caller'sname byaccidentBe on asingle call forgreater than10 minutesSchedulean intakeCreatea newcaseCompletean intakeCallercalls inwith atranslatorLose yourtrain ofthoughton a callQuestionabout anexistingleaveCalleris niceCaller has afamousname (Suchas "HarryPotter")CallerstartsCryingGetHungUp OnCallerStartsYellingCallerpronouncesOLPA as"Ole-Pah"Feelproud ofyour call!Receive acomplimentfrom acallerExperienceTechnicalDifficultiesPut aquestionin parkinglotCalleroversharespersonalinformationCallerwantsinformationabout OLPACallersaysthey'redrivingEnteranITORLaughduring acall/Make acaller laugh!Someonecalls thewrongnumber

Launch Day Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mispronounce a caller's name by accident
  2. Be on a single call for greater than 10 minutes
  3. Schedule an intake
  4. Create a new case
  5. Complete an intake
  6. Caller calls in with a translator
  7. Lose your train of thought on a call
  8. Question about an existing leave
  9. Caller is nice
  10. Caller has a famous name (Such as "Harry Potter")
  11. Caller starts Crying
  12. Get Hung Up On
  13. Caller Starts Yelling
  14. Caller pronounces OLPA as "Ole-Pah"
  15. Feel proud of your call!
  16. Receive a compliment from a caller
  17. Experience Technical Difficulties
  18. Put a question in parking lot
  19. Caller overshares personal information
  20. Caller wants information about OLPA
  21. Caller says they're driving
  22. Enter an ITOR
  23. Laugh during a call/Make a caller laugh!
  24. Someone calls the wrong number