Mispronounce a caller's name by accident Caller calls in with a translator Caller says they're driving Enter an ITOR Lose your train of thought on a call Caller has a famous name (Such as "Harry Potter") Caller is nice Receive a compliment from a caller Create a new case Get Hung Up On Caller starts Crying Be on a single call for greater than 10 minutes Experience Technical Difficulties Schedule an intake Laugh during a call/Make a caller laugh! Someone calls the wrong number Complete an intake Question about an existing leave Feel proud of your call! Caller overshares personal information Caller Starts Yelling Caller wants information about OLPA Put a question in parking lot Caller pronounces OLPA as "Ole-Pah" Mispronounce a caller's name by accident Caller calls in with a translator Caller says they're driving Enter an ITOR Lose your train of thought on a call Caller has a famous name (Such as "Harry Potter") Caller is nice Receive a compliment from a caller Create a new case Get Hung Up On Caller starts Crying Be on a single call for greater than 10 minutes Experience Technical Difficulties Schedule an intake Laugh during a call/Make a caller laugh! Someone calls the wrong number Complete an intake Question about an existing leave Feel proud of your call! Caller overshares personal information Caller Starts Yelling Caller wants information about OLPA Put a question in parking lot Caller pronounces OLPA as "Ole-Pah"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Mispronounce a caller's name by accident
Caller calls in with a translator
Caller says they're driving
Enter an ITOR
Lose your train of thought on a call
Caller has a famous name (Such as "Harry Potter")
Caller is nice
Receive a compliment from a caller
Create a new case
Get Hung Up On
Caller starts Crying
Be on a single call for greater than 10 minutes
Experience Technical Difficulties
Schedule an intake
Laugh during a call/Make a caller laugh!
Someone calls the wrong number
Complete an intake
Question about an existing leave
Feel proud of your call!
Caller overshares personal information
Caller Starts Yelling
Caller wants information about OLPA
Put a question in parking lot
Caller pronounces OLPA as "Ole-Pah"