Callersaysthey'redrivingCreatea newcaseEnteranITORCaller has afamousname (Suchas "HarryPotter")Completean intakeGetHungUp OnCalleroversharespersonalinformationBe on asingle call forgreater than10 minutesMispronouncea caller'sname byaccidentCallerwantsinformationabout OLPASomeonecalls thewrongnumberSchedulean intakeQuestionabout anexistingleaveCallerStartsYellingReceive acomplimentfrom acallerPut aquestionin parkinglotFeelproud ofyour call!Lose yourtrain ofthoughton a callExperienceTechnicalDifficultiesCallerpronouncesOLPA as"Ole-Pah"Calleris niceCallercalls inwith atranslatorCallerstartsCryingLaughduring acall/Make acaller laugh!Callersaysthey'redrivingCreatea newcaseEnteranITORCaller has afamousname (Suchas "HarryPotter")Completean intakeGetHungUp OnCalleroversharespersonalinformationBe on asingle call forgreater than10 minutesMispronouncea caller'sname byaccidentCallerwantsinformationabout OLPASomeonecalls thewrongnumberSchedulean intakeQuestionabout anexistingleaveCallerStartsYellingReceive acomplimentfrom acallerPut aquestionin parkinglotFeelproud ofyour call!Lose yourtrain ofthoughton a callExperienceTechnicalDifficultiesCallerpronouncesOLPA as"Ole-Pah"Calleris niceCallercalls inwith atranslatorCallerstartsCryingLaughduring acall/Make acaller laugh!

Launch Day Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller says they're driving
  2. Create a new case
  3. Enter an ITOR
  4. Caller has a famous name (Such as "Harry Potter")
  5. Complete an intake
  6. Get Hung Up On
  7. Caller overshares personal information
  8. Be on a single call for greater than 10 minutes
  9. Mispronounce a caller's name by accident
  10. Caller wants information about OLPA
  11. Someone calls the wrong number
  12. Schedule an intake
  13. Question about an existing leave
  14. Caller Starts Yelling
  15. Receive a compliment from a caller
  16. Put a question in parking lot
  17. Feel proud of your call!
  18. Lose your train of thought on a call
  19. Experience Technical Difficulties
  20. Caller pronounces OLPA as "Ole-Pah"
  21. Caller is nice
  22. Caller calls in with a translator
  23. Caller starts Crying
  24. Laugh during a call/Make a caller laugh!