Completean intakeExperienceTechnicalDifficultiesCalleris niceReceive acomplimentfrom acallerEnteranITORCallerstartsCryingCallercalls inwith atranslatorFeelproud ofyour call!Lose yourtrain ofthoughton a callCreatea newcaseQuestionabout anexistingleaveGetHungUp OnCalleroversharespersonalinformationBe on asingle call forgreater than10 minutesCallerwantsinformationabout OLPACallerpronouncesOLPA as"Ole-Pah"Schedulean intakeCallersaysthey'redrivingPut aquestionin parkinglotSomeonecalls thewrongnumberMispronouncea caller'sname byaccidentCallerStartsYellingLaughduring acall/Make acaller laugh!Caller has afamousname (Suchas "HarryPotter")Completean intakeExperienceTechnicalDifficultiesCalleris niceReceive acomplimentfrom acallerEnteranITORCallerstartsCryingCallercalls inwith atranslatorFeelproud ofyour call!Lose yourtrain ofthoughton a callCreatea newcaseQuestionabout anexistingleaveGetHungUp OnCalleroversharespersonalinformationBe on asingle call forgreater than10 minutesCallerwantsinformationabout OLPACallerpronouncesOLPA as"Ole-Pah"Schedulean intakeCallersaysthey'redrivingPut aquestionin parkinglotSomeonecalls thewrongnumberMispronouncea caller'sname byaccidentCallerStartsYellingLaughduring acall/Make acaller laugh!Caller has afamousname (Suchas "HarryPotter")

Launch Day Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete an intake
  2. Experience Technical Difficulties
  3. Caller is nice
  4. Receive a compliment from a caller
  5. Enter an ITOR
  6. Caller starts Crying
  7. Caller calls in with a translator
  8. Feel proud of your call!
  9. Lose your train of thought on a call
  10. Create a new case
  11. Question about an existing leave
  12. Get Hung Up On
  13. Caller overshares personal information
  14. Be on a single call for greater than 10 minutes
  15. Caller wants information about OLPA
  16. Caller pronounces OLPA as "Ole-Pah"
  17. Schedule an intake
  18. Caller says they're driving
  19. Put a question in parking lot
  20. Someone calls the wrong number
  21. Mispronounce a caller's name by accident
  22. Caller Starts Yelling
  23. Laugh during a call/Make a caller laugh!
  24. Caller has a famous name (Such as "Harry Potter")