Calleris niceSomeonecalls thewrongnumberSchedulean intakeCallercalls inwith atranslatorMispronouncea caller'sname byaccidentFeelproud ofyour call!Be on asingle call forgreater than10 minutesReceive acomplimentfrom acallerCallerwantsinformationabout OLPAEnteranITORQuestionabout anexistingleaveCallerstartsCryingCallersaysthey'redrivingCallerpronouncesOLPA as"Ole-Pah"ExperienceTechnicalDifficultiesGetHungUp OnCaller has afamousname (Suchas "HarryPotter")Lose yourtrain ofthoughton a callCompletean intakeCreatea newcaseCalleroversharespersonalinformationLaughduring acall/Make acaller laugh!CallerStartsYellingPut aquestionin parkinglotCalleris niceSomeonecalls thewrongnumberSchedulean intakeCallercalls inwith atranslatorMispronouncea caller'sname byaccidentFeelproud ofyour call!Be on asingle call forgreater than10 minutesReceive acomplimentfrom acallerCallerwantsinformationabout OLPAEnteranITORQuestionabout anexistingleaveCallerstartsCryingCallersaysthey'redrivingCallerpronouncesOLPA as"Ole-Pah"ExperienceTechnicalDifficultiesGetHungUp OnCaller has afamousname (Suchas "HarryPotter")Lose yourtrain ofthoughton a callCompletean intakeCreatea newcaseCalleroversharespersonalinformationLaughduring acall/Make acaller laugh!CallerStartsYellingPut aquestionin parkinglot

Launch Day Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller is nice
  2. Someone calls the wrong number
  3. Schedule an intake
  4. Caller calls in with a translator
  5. Mispronounce a caller's name by accident
  6. Feel proud of your call!
  7. Be on a single call for greater than 10 minutes
  8. Receive a compliment from a caller
  9. Caller wants information about OLPA
  10. Enter an ITOR
  11. Question about an existing leave
  12. Caller starts Crying
  13. Caller says they're driving
  14. Caller pronounces OLPA as "Ole-Pah"
  15. Experience Technical Difficulties
  16. Get Hung Up On
  17. Caller has a famous name (Such as "Harry Potter")
  18. Lose your train of thought on a call
  19. Complete an intake
  20. Create a new case
  21. Caller overshares personal information
  22. Laugh during a call/Make a caller laugh!
  23. Caller Starts Yelling
  24. Put a question in parking lot