CalleroversharespersonalinformationMispronouncea caller'sname byaccidentCallerStartsYellingCompletean intakePut aquestionin parkinglotBe on asingle call forgreater than10 minutesLose yourtrain ofthoughton a callQuestionabout anexistingleaveCallerpronouncesOLPA as"Ole-Pah"Receive acomplimentfrom acallerEnteranITORCaller has afamousname (Suchas "HarryPotter")Someonecalls thewrongnumberExperienceTechnicalDifficultiesSchedulean intakeFeelproud ofyour call!Createa newcaseCalleris niceLaughduring acall/Make acaller laugh!CallerstartsCryingCallersaysthey'redrivingCallercalls inwith atranslatorCallerwantsinformationabout OLPAGetHungUp OnCalleroversharespersonalinformationMispronouncea caller'sname byaccidentCallerStartsYellingCompletean intakePut aquestionin parkinglotBe on asingle call forgreater than10 minutesLose yourtrain ofthoughton a callQuestionabout anexistingleaveCallerpronouncesOLPA as"Ole-Pah"Receive acomplimentfrom acallerEnteranITORCaller has afamousname (Suchas "HarryPotter")Someonecalls thewrongnumberExperienceTechnicalDifficultiesSchedulean intakeFeelproud ofyour call!Createa newcaseCalleris niceLaughduring acall/Make acaller laugh!CallerstartsCryingCallersaysthey'redrivingCallercalls inwith atranslatorCallerwantsinformationabout OLPAGetHungUp On

Launch Day Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller overshares personal information
  2. Mispronounce a caller's name by accident
  3. Caller Starts Yelling
  4. Complete an intake
  5. Put a question in parking lot
  6. Be on a single call for greater than 10 minutes
  7. Lose your train of thought on a call
  8. Question about an existing leave
  9. Caller pronounces OLPA as "Ole-Pah"
  10. Receive a compliment from a caller
  11. Enter an ITOR
  12. Caller has a famous name (Such as "Harry Potter")
  13. Someone calls the wrong number
  14. Experience Technical Difficulties
  15. Schedule an intake
  16. Feel proud of your call!
  17. Create a new case
  18. Caller is nice
  19. Laugh during a call/Make a caller laugh!
  20. Caller starts Crying
  21. Caller says they're driving
  22. Caller calls in with a translator
  23. Caller wants information about OLPA
  24. Get Hung Up On