Receive a compliment from a caller Laugh during a call/Make a caller laugh! Be on a single call for greater than 10 minutes Lose your train of thought on a call Someone calls the wrong number Feel proud of your call! Caller overshares personal information Get Hung Up On Schedule an intake Caller says they're driving Caller wants information about OLPA Caller has a famous name (Such as "Harry Potter") Experience Technical Difficulties Complete an intake Question about an existing leave Caller Starts Yelling Enter an ITOR Caller pronounces OLPA as "Ole-Pah" Caller is nice Caller calls in with a translator Caller starts Crying Mispronounce a caller's name by accident Put a question in parking lot Create a new case Receive a compliment from a caller Laugh during a call/Make a caller laugh! Be on a single call for greater than 10 minutes Lose your train of thought on a call Someone calls the wrong number Feel proud of your call! Caller overshares personal information Get Hung Up On Schedule an intake Caller says they're driving Caller wants information about OLPA Caller has a famous name (Such as "Harry Potter") Experience Technical Difficulties Complete an intake Question about an existing leave Caller Starts Yelling Enter an ITOR Caller pronounces OLPA as "Ole-Pah" Caller is nice Caller calls in with a translator Caller starts Crying Mispronounce a caller's name by accident Put a question in parking lot Create a new case
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Receive a compliment from a caller
Laugh during a call/Make a caller laugh!
Be on a single call for greater than 10 minutes
Lose your train of thought on a call
Someone calls the wrong number
Feel proud of your call!
Caller overshares personal information
Get Hung Up On
Schedule an intake
Caller says they're driving
Caller wants information about OLPA
Caller has a famous name (Such as "Harry Potter")
Experience Technical Difficulties
Complete an intake
Question about an existing leave
Caller Starts Yelling
Enter an ITOR
Caller pronounces OLPA as "Ole-Pah"
Caller is nice
Caller calls in with a translator
Caller starts Crying
Mispronounce a caller's name by accident
Put a question in parking lot
Create a new case