What was thefirst thing youasked Copilotto help youwith?How do youhandlecustomercomplaintseffectively?Can youdescribe asimple taskwhere Copilotmade yourwork easier?What’s yourprocess forschedulingmeetings inOutlook?What’s yourapproach toconducting asales needsassessment?Have youdesigned acustomersurvey formarketresearch?Do you usetrack changeswhen editingdocuments inWord?Can youdescribe a timeyou handled adifficultcustomerinteraction?What’ssomething newyou learnedabout Copilotrecently?What’ssomethingyou’re curiousto try withCopilot buthaven’t yet?Explain thedifferencebetweenB2B andB2C sales?Have youused Copilotto worktogether withyour team?Have youworked withothers on adocument usingOneDrive?What does activelistening mean toyou, and how doyou use it incustomersupport?Do you useSharePointto share fileswith yourteam?What’s onething youwish Copilotcould do inthe future?Do you useMicrosoftTeams inyour dailywork?How do youfeel whenCopilot givesyou a reallyhelpful answer?Have youused Excelformulas tohelp manageinformation?Have youhandleobjectionsduring salescalls?How do youset andachieve yoursalestargets?A creative wayyou’ve usedCopilot thatothers mightnot havethought of?What’s thedifference betweenqualitative andquantitativeresearch, in yourview?Have you usedcompetitordata to makebusinessdecisions?What was thefirst thing youasked Copilotto help youwith?How do youhandlecustomercomplaintseffectively?Can youdescribe asimple taskwhere Copilotmade yourwork easier?What’s yourprocess forschedulingmeetings inOutlook?What’s yourapproach toconducting asales needsassessment?Have youdesigned acustomersurvey formarketresearch?Do you usetrack changeswhen editingdocuments inWord?Can youdescribe a timeyou handled adifficultcustomerinteraction?What’ssomething newyou learnedabout Copilotrecently?What’ssomethingyou’re curiousto try withCopilot buthaven’t yet?Explain thedifferencebetweenB2B andB2C sales?Have youused Copilotto worktogether withyour team?Have youworked withothers on adocument usingOneDrive?What does activelistening mean toyou, and how doyou use it incustomersupport?Do you useSharePointto share fileswith yourteam?What’s onething youwish Copilotcould do inthe future?Do you useMicrosoftTeams inyour dailywork?How do youfeel whenCopilot givesyou a reallyhelpful answer?Have youused Excelformulas tohelp manageinformation?Have youhandleobjectionsduring salescalls?How do youset andachieve yoursalestargets?A creative wayyou’ve usedCopilot thatothers mightnot havethought of?What’s thedifference betweenqualitative andquantitativeresearch, in yourview?Have you usedcompetitordata to makebusinessdecisions?

Concentrix Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What was the first thing you asked Copilot to help you with?
  2. How do you handle customer complaints effectively?
  3. Can you describe a simple task where Copilot made your work easier?
  4. What’s your process for scheduling meetings in Outlook?
  5. What’s your approach to conducting a sales needs assessment?
  6. Have you designed a customer survey for market research?
  7. Do you use track changes when editing documents in Word?
  8. Can you describe a time you handled a difficult customer interaction?
  9. What’s something new you learned about Copilot recently?
  10. What’s something you’re curious to try with Copilot but haven’t yet?
  11. Explain the difference between B2B and B2C sales?
  12. Have you used Copilot to work together with your team?
  13. Have you worked with others on a document using OneDrive?
  14. What does active listening mean to you, and how do you use it in customer support?
  15. Do you use SharePoint to share files with your team?
  16. What’s one thing you wish Copilot could do in the future?
  17. Do you use Microsoft Teams in your daily work?
  18. How do you feel when Copilot gives you a really helpful answer?
  19. Have you used Excel formulas to help manage information?
  20. Have you handle objections during sales calls?
  21. How do you set and achieve your sales targets?
  22. A creative way you’ve used Copilot that others might not have thought of?
  23. What’s the difference between qualitative and quantitative research, in your view?
  24. Have you used competitor data to make business decisions?