Take yourlunchwithoutgoing overNoholdcallcoffee/drinkrefillbaby/dogon thebackground1st callresolutionRead theTX one-pager inSharePointMention theword"chocolate"on aconversationTake your15min breakwithoutgoing overGW callresolved inless than15minVerify polinfo inyour callSay goodmorning onthe team'schat1minACWResolvedissuewithin10minBeing calledthe wrongname on acallyou gota niceTX agsend adocumentTell a jokein yourteam'schatSay: is thereanythingelse I canhelp with?MTGcallGot acall forVRLLess than2min holdsay: mypleasure orhappy tohelp on acallSaysomethingnice to 1 ofyourteammatesGive acomplimentto yourcallerTake yourlunchwithoutgoing overNoholdcallcoffee/drinkrefillbaby/dogon thebackground1st callresolutionRead theTX one-pager inSharePointMention theword"chocolate"on aconversationTake your15min breakwithoutgoing overGW callresolved inless than15minVerify polinfo inyour callSay goodmorning onthe team'schat1minACWResolvedissuewithin10minBeing calledthe wrongname on acallyou gota niceTX agsend adocumentTell a jokein yourteam'schatSay: is thereanythingelse I canhelp with?MTGcallGot acall forVRLLess than2min holdsay: mypleasure orhappy tohelp on acallSaysomethingnice to 1 ofyourteammatesGive acomplimentto yourcaller

Team's competition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take your lunch without going over
  2. No hold call
  3. coffee/drink refill
  4. baby/dog on the background
  5. 1st call resolution
  6. Read the TX one- pager in SharePoint
  7. Mention the word "chocolate" on a conversation
  8. Take your 15min break without going over
  9. GW call resolved in less than 15min
  10. Verify pol info in your call
  11. Say good morning on the team's chat
  12. 1min ACW
  13. Resolved issue within 10min
  14. Being called the wrong name on a call
  15. you got a nice TX ag
  16. send a document
  17. Tell a joke in your team's chat
  18. Say: is there anything else I can help with?
  19. MTG call
  20. Got a call for VRL
  21. Less than 2min hold
  22. say: my pleasure or happy to help on a call
  23. Say something nice to 1 of your teammates
  24. Give a compliment to your caller