say: mypleasure orhappy tohelp on acallNoholdcallSay: is thereanythingelse I canhelp with?1st callresolutionMTGcallVerify polinfo inyour callResolvedissuewithin10minSaysomethingnice to 1 ofyourteammatesGW callresolved inless than15minTell a jokein yourteam'schatBeing calledthe wrongname on acallGive acomplimentto yourcallerSay goodmorning onthe team'schatRead theTX one-pager inSharePointGot acall forVRLTake your15min breakwithoutgoing overcoffee/drinkrefillTake yourlunchwithoutgoing over1minACWMention theword"chocolate"on aconversationyou gota niceTX agbaby/dogon thebackgroundLess than2min holdsend adocumentsay: mypleasure orhappy tohelp on acallNoholdcallSay: is thereanythingelse I canhelp with?1st callresolutionMTGcallVerify polinfo inyour callResolvedissuewithin10minSaysomethingnice to 1 ofyourteammatesGW callresolved inless than15minTell a jokein yourteam'schatBeing calledthe wrongname on acallGive acomplimentto yourcallerSay goodmorning onthe team'schatRead theTX one-pager inSharePointGot acall forVRLTake your15min breakwithoutgoing overcoffee/drinkrefillTake yourlunchwithoutgoing over1minACWMention theword"chocolate"on aconversationyou gota niceTX agbaby/dogon thebackgroundLess than2min holdsend adocument

Team's competition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. say: my pleasure or happy to help on a call
  2. No hold call
  3. Say: is there anything else I can help with?
  4. 1st call resolution
  5. MTG call
  6. Verify pol info in your call
  7. Resolved issue within 10min
  8. Say something nice to 1 of your teammates
  9. GW call resolved in less than 15min
  10. Tell a joke in your team's chat
  11. Being called the wrong name on a call
  12. Give a compliment to your caller
  13. Say good morning on the team's chat
  14. Read the TX one- pager in SharePoint
  15. Got a call for VRL
  16. Take your 15min break without going over
  17. coffee/drink refill
  18. Take your lunch without going over
  19. 1min ACW
  20. Mention the word "chocolate" on a conversation
  21. you got a nice TX ag
  22. baby/dog on the background
  23. Less than 2min hold
  24. send a document