Less than2min holdSay goodmorning onthe team'schatResolvedissuewithin10minMTGcallSaysomethingnice to 1 ofyourteammatesVerify polinfo inyour callBeing calledthe wrongname on acallsend adocumentsay: mypleasure orhappy tohelp on acallGW callresolved inless than15minNoholdcallcoffee/drinkrefill1minACWTake yourlunchwithoutgoing overbaby/dogon thebackgroundyou gota niceTX agTell a jokein yourteam'schatRead theTX one-pager inSharePointGive acomplimentto yourcallerTake your15min breakwithoutgoing overSay: is thereanythingelse I canhelp with?Got acall forVRLMention theword"chocolate"on aconversation1st callresolutionLess than2min holdSay goodmorning onthe team'schatResolvedissuewithin10minMTGcallSaysomethingnice to 1 ofyourteammatesVerify polinfo inyour callBeing calledthe wrongname on acallsend adocumentsay: mypleasure orhappy tohelp on acallGW callresolved inless than15minNoholdcallcoffee/drinkrefill1minACWTake yourlunchwithoutgoing overbaby/dogon thebackgroundyou gota niceTX agTell a jokein yourteam'schatRead theTX one-pager inSharePointGive acomplimentto yourcallerTake your15min breakwithoutgoing overSay: is thereanythingelse I canhelp with?Got acall forVRLMention theword"chocolate"on aconversation1st callresolution

Team's competition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Less than 2min hold
  2. Say good morning on the team's chat
  3. Resolved issue within 10min
  4. MTG call
  5. Say something nice to 1 of your teammates
  6. Verify pol info in your call
  7. Being called the wrong name on a call
  8. send a document
  9. say: my pleasure or happy to help on a call
  10. GW call resolved in less than 15min
  11. No hold call
  12. coffee/drink refill
  13. 1min ACW
  14. Take your lunch without going over
  15. baby/dog on the background
  16. you got a nice TX ag
  17. Tell a joke in your team's chat
  18. Read the TX one- pager in SharePoint
  19. Give a compliment to your caller
  20. Take your 15min break without going over
  21. Say: is there anything else I can help with?
  22. Got a call for VRL
  23. Mention the word "chocolate" on a conversation
  24. 1st call resolution