Take your15min breakwithoutgoing overResolvedissuewithin10minGive acomplimentto yourcallerLess than2min holdTell a jokein yourteam'schatSay: is thereanythingelse I canhelp with?you gota niceTX agBeing calledthe wrongname on acallTake yourlunchwithoutgoing oversay: mypleasure orhappy tohelp on acallMention theword"chocolate"on aconversation1minACWSaysomethingnice to 1 ofyourteammatesGW callresolved inless than15min1st callresolutionSay goodmorning onthe team'schatcoffee/drinkrefillNoholdcallGot acall forVRLMTGcallbaby/dogon thebackgroundsend adocumentRead theTX one-pager inSharePointVerify polinfo inyour callTake your15min breakwithoutgoing overResolvedissuewithin10minGive acomplimentto yourcallerLess than2min holdTell a jokein yourteam'schatSay: is thereanythingelse I canhelp with?you gota niceTX agBeing calledthe wrongname on acallTake yourlunchwithoutgoing oversay: mypleasure orhappy tohelp on acallMention theword"chocolate"on aconversation1minACWSaysomethingnice to 1 ofyourteammatesGW callresolved inless than15min1st callresolutionSay goodmorning onthe team'schatcoffee/drinkrefillNoholdcallGot acall forVRLMTGcallbaby/dogon thebackgroundsend adocumentRead theTX one-pager inSharePointVerify polinfo inyour call

Team's competition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take your 15min break without going over
  2. Resolved issue within 10min
  3. Give a compliment to your caller
  4. Less than 2min hold
  5. Tell a joke in your team's chat
  6. Say: is there anything else I can help with?
  7. you got a nice TX ag
  8. Being called the wrong name on a call
  9. Take your lunch without going over
  10. say: my pleasure or happy to help on a call
  11. Mention the word "chocolate" on a conversation
  12. 1min ACW
  13. Say something nice to 1 of your teammates
  14. GW call resolved in less than 15min
  15. 1st call resolution
  16. Say good morning on the team's chat
  17. coffee/drink refill
  18. No hold call
  19. Got a call for VRL
  20. MTG call
  21. baby/dog on the background
  22. send a document
  23. Read the TX one- pager in SharePoint
  24. Verify pol info in your call