ScorecardOffQueueMuteAgentActivityOverviewOnQueueHealthCXConsultMyQueueActivityHoldPhoneIconEvaluationsDisconnectCallsGenesysWidgetTransferStatusFavoritesMediaHelperVideoAgentIDPanelLogoutPerformanceStart AConversationInboxInteractionCardScorecardOffQueueMuteAgentActivityOverviewOnQueueHealthCXConsultMyQueueActivityHoldPhoneIconEvaluationsDisconnectCallsGenesysWidgetTransferStatusFavoritesMediaHelperVideoAgentIDPanelLogoutPerformanceStart AConversationInboxInteractionCard

Genesys Cloud Refresher - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Scorecard
  2. Off Queue
  3. Mute
  4. Agent Activity Overview
  5. On Queue
  6. Health CX
  7. Consult
  8. My Queue Activity
  9. Hold
  10. Phone Icon
  11. Evaluations
  12. Disconnect
  13. Calls
  14. Genesys Widget
  15. Transfer
  16. Status
  17. Favorites
  18. Media Helper
  19. Video
  20. Agent ID Panel
  21. Logout
  22. Performance
  23. Start A Conversation
  24. Inbox
  25. Interaction Card