Ask aMember howthey like thecity they livein?Send aMemberCardAsk a Memberwhat plans theyhave for theupcomingholidayseason?Ask aMember whattheir plansare for theweekend?Send aMemberCardUse anempathystatementCelebrate aMember withan upcomingbirthdayAsk yourMembertheir on theweatherAsk a supportdepartmentwhat theirfavorite holidaytreat is?Celebrate anupcomingbirthday ofyourMemberComplimenta MemberComplimenta MemberShare aboutsomethingyou andMember havein commonAsk a Membertheir opinionon a productthey are usingwith usTeach aMembersomethingnew Free!Thank aMember fortheirMembershipShare aboutsomethingyou andMember havein commonThank aMember fortheirMembershipUse Member'snamegenuinelyduring yourinteractionAsk aMember howthey like thecity they livein?Send aMemberCardAsk a Memberwhat plans theyhave for theupcomingholidayseason?Ask aMember whattheir plansare for theweekend?Send aMemberCardUse anempathystatementCelebrate aMember withan upcomingbirthdayAsk yourMembertheir on theweatherAsk a supportdepartmentwhat theirfavorite holidaytreat is?Celebrate anupcomingbirthday ofyourMemberComplimenta MemberComplimenta MemberShare aboutsomethingyou andMember havein commonAsk a Membertheir opinionon a productthey are usingwith usTeach aMembersomethingnewFree!Thank aMember fortheirMembershipShare aboutsomethingyou andMember havein commonThank aMember fortheirMembershipUse Member'snamegenuinelyduring yourinteraction

Member Service Bingo (RAPPORT BUILDING) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a Member how they like the city they live in?
  2. Send a Member Card
  3. Ask a Member what plans they have for the upcoming holiday season?
  4. Ask a Member what their plans are for the weekend?
  5. Send a Member Card
  6. Use an empathy statement
  7. Celebrate a Member with an upcoming birthday
  8. Ask your Member their on the weather
  9. Ask a support department what their favorite holiday treat is?
  10. Celebrate an upcoming birthday of your Member
  11. Compliment a Member
  12. Compliment a Member
  13. Share about something you and Member have in common
  14. Ask a Member their opinion on a product they are using with us
  15. Teach a Member something new
  16. Free!
  17. Thank a Member for their Membership
  18. Share about something you and Member have in common
  19. Thank a Member for their Membership
  20. Use Member's name genuinely during your interaction