Ask aMember whattheir plansare for theweekend?Ask aMember howthey like thecity they livein?Ask a Membertheir opinionon a productthey are usingwith usAsk a Memberwhat plans theyhave for theupcomingholidayseason?Thank aMember fortheirMembershipSend aMemberCardShare aboutsomethingyou andMember havein commonAsk a supportdepartmentwhat theirfavorite holidaytreat is?Use anempathystatementComplimenta MemberSend aMemberCard Free!Thank aMember fortheirMembershipCelebrate aMember withan upcomingbirthdayAsk yourMembertheir on theweatherCelebrate anupcomingbirthday ofyourMemberShare aboutsomethingyou andMember havein commonComplimenta MemberTeach aMembersomethingnewUse Member'snamegenuinelyduring yourinteractionAsk aMember whattheir plansare for theweekend?Ask aMember howthey like thecity they livein?Ask a Membertheir opinionon a productthey are usingwith usAsk a Memberwhat plans theyhave for theupcomingholidayseason?Thank aMember fortheirMembershipSend aMemberCardShare aboutsomethingyou andMember havein commonAsk a supportdepartmentwhat theirfavorite holidaytreat is?Use anempathystatementComplimenta MemberSend aMemberCardFree!Thank aMember fortheirMembershipCelebrate aMember withan upcomingbirthdayAsk yourMembertheir on theweatherCelebrate anupcomingbirthday ofyourMemberShare aboutsomethingyou andMember havein commonComplimenta MemberTeach aMembersomethingnewUse Member'snamegenuinelyduring yourinteraction

Member Service Bingo (RAPPORT BUILDING) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a Member what their plans are for the weekend?
  2. Ask a Member how they like the city they live in?
  3. Ask a Member their opinion on a product they are using with us
  4. Ask a Member what plans they have for the upcoming holiday season?
  5. Thank a Member for their Membership
  6. Send a Member Card
  7. Share about something you and Member have in common
  8. Ask a support department what their favorite holiday treat is?
  9. Use an empathy statement
  10. Compliment a Member
  11. Send a Member Card
  12. Free!
  13. Thank a Member for their Membership
  14. Celebrate a Member with an upcoming birthday
  15. Ask your Member their on the weather
  16. Celebrate an upcoming birthday of your Member
  17. Share about something you and Member have in common
  18. Compliment a Member
  19. Teach a Member something new
  20. Use Member's name genuinely during your interaction