Celebrate anupcomingbirthday ofyourMemberSend aMemberCardComplimenta MemberAsk aMember whattheir plansare for theweekend?Ask a Memberwhat plans theyhave for theupcomingholidayseason?Ask a supportdepartmentwhat theirfavorite holidaytreat is?Thank aMember fortheirMembership Free!Teach aMembersomethingnewUse anempathystatementShare aboutsomethingyou andMember havein commonSend aMemberCardCelebrate aMember withan upcomingbirthdayShare aboutsomethingyou andMember havein commonUse Member'snamegenuinelyduring yourinteractionComplimenta MemberAsk yourMembertheir on theweatherAsk aMember howthey like thecity they livein?Ask a Membertheir opinionon a productthey are usingwith usThank aMember fortheirMembershipCelebrate anupcomingbirthday ofyourMemberSend aMemberCardComplimenta MemberAsk aMember whattheir plansare for theweekend?Ask a Memberwhat plans theyhave for theupcomingholidayseason?Ask a supportdepartmentwhat theirfavorite holidaytreat is?Thank aMember fortheirMembershipFree!Teach aMembersomethingnewUse anempathystatementShare aboutsomethingyou andMember havein commonSend aMemberCardCelebrate aMember withan upcomingbirthdayShare aboutsomethingyou andMember havein commonUse Member'snamegenuinelyduring yourinteractionComplimenta MemberAsk yourMembertheir on theweatherAsk aMember howthey like thecity they livein?Ask a Membertheir opinionon a productthey are usingwith usThank aMember fortheirMembership

Member Service Bingo (RAPPORT BUILDING) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Celebrate an upcoming birthday of your Member
  2. Send a Member Card
  3. Compliment a Member
  4. Ask a Member what their plans are for the weekend?
  5. Ask a Member what plans they have for the upcoming holiday season?
  6. Ask a support department what their favorite holiday treat is?
  7. Thank a Member for their Membership
  8. Free!
  9. Teach a Member something new
  10. Use an empathy statement
  11. Share about something you and Member have in common
  12. Send a Member Card
  13. Celebrate a Member with an upcoming birthday
  14. Share about something you and Member have in common
  15. Use Member's name genuinely during your interaction
  16. Compliment a Member
  17. Ask your Member their on the weather
  18. Ask a Member how they like the city they live in?
  19. Ask a Member their opinion on a product they are using with us
  20. Thank a Member for their Membership