Teach aMembersomethingnew Free!Ask a Memberwhat plans theyhave for theupcomingholidayseason?Use Member'snamegenuinelyduring yourinteractionAsk a Membertheir opinionon a productthey are usingwith usShare aboutsomethingyou andMember havein commonAsk yourMembertheir on theweatherShare aboutsomethingyou andMember havein commonCelebrate aMember withan upcomingbirthdayCelebrate anupcomingbirthday ofyourMemberAsk aMember whattheir plansare for theweekend?Ask aMember howthey like thecity they livein?Send aMemberCardSend aMemberCardUse anempathystatementThank aMember fortheirMembershipAsk a supportdepartmentwhat theirfavorite holidaytreat is?Thank aMember fortheirMembershipComplimenta MemberComplimenta MemberTeach aMembersomethingnewFree!Ask a Memberwhat plans theyhave for theupcomingholidayseason?Use Member'snamegenuinelyduring yourinteractionAsk a Membertheir opinionon a productthey are usingwith usShare aboutsomethingyou andMember havein commonAsk yourMembertheir on theweatherShare aboutsomethingyou andMember havein commonCelebrate aMember withan upcomingbirthdayCelebrate anupcomingbirthday ofyourMemberAsk aMember whattheir plansare for theweekend?Ask aMember howthey like thecity they livein?Send aMemberCardSend aMemberCardUse anempathystatementThank aMember fortheirMembershipAsk a supportdepartmentwhat theirfavorite holidaytreat is?Thank aMember fortheirMembershipComplimenta MemberComplimenta Member

Member Service Bingo (RAPPORT BUILDING) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Teach a Member something new
  2. Free!
  3. Ask a Member what plans they have for the upcoming holiday season?
  4. Use Member's name genuinely during your interaction
  5. Ask a Member their opinion on a product they are using with us
  6. Share about something you and Member have in common
  7. Ask your Member their on the weather
  8. Share about something you and Member have in common
  9. Celebrate a Member with an upcoming birthday
  10. Celebrate an upcoming birthday of your Member
  11. Ask a Member what their plans are for the weekend?
  12. Ask a Member how they like the city they live in?
  13. Send a Member Card
  14. Send a Member Card
  15. Use an empathy statement
  16. Thank a Member for their Membership
  17. Ask a support department what their favorite holiday treat is?
  18. Thank a Member for their Membership
  19. Compliment a Member
  20. Compliment a Member