Complimenta MemberShare aboutsomethingyou andMember havein commonTeach aMembersomethingnewSend aMemberCardAsk yourMembertheir on theweatherShare aboutsomethingyou andMember havein commonAsk a supportdepartmentwhat theirfavorite holidaytreat is?Celebrate aMember withan upcomingbirthdayAsk a Membertheir opinionon a productthey are usingwith usThank aMember fortheirMembershipCelebrate anupcomingbirthday ofyourMember Free!Thank aMember fortheirMembershipComplimenta MemberAsk aMember whattheir plansare for theweekend?Ask a Memberwhat plans theyhave for theupcomingholidayseason?Send aMemberCardUse Member'snamegenuinelyduring yourinteractionUse anempathystatementAsk aMember howthey like thecity they livein?Complimenta MemberShare aboutsomethingyou andMember havein commonTeach aMembersomethingnewSend aMemberCardAsk yourMembertheir on theweatherShare aboutsomethingyou andMember havein commonAsk a supportdepartmentwhat theirfavorite holidaytreat is?Celebrate aMember withan upcomingbirthdayAsk a Membertheir opinionon a productthey are usingwith usThank aMember fortheirMembershipCelebrate anupcomingbirthday ofyourMemberFree!Thank aMember fortheirMembershipComplimenta MemberAsk aMember whattheir plansare for theweekend?Ask a Memberwhat plans theyhave for theupcomingholidayseason?Send aMemberCardUse Member'snamegenuinelyduring yourinteractionUse anempathystatementAsk aMember howthey like thecity they livein?

Member Service Bingo (RAPPORT BUILDING) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment a Member
  2. Share about something you and Member have in common
  3. Teach a Member something new
  4. Send a Member Card
  5. Ask your Member their on the weather
  6. Share about something you and Member have in common
  7. Ask a support department what their favorite holiday treat is?
  8. Celebrate a Member with an upcoming birthday
  9. Ask a Member their opinion on a product they are using with us
  10. Thank a Member for their Membership
  11. Celebrate an upcoming birthday of your Member
  12. Free!
  13. Thank a Member for their Membership
  14. Compliment a Member
  15. Ask a Member what their plans are for the weekend?
  16. Ask a Member what plans they have for the upcoming holiday season?
  17. Send a Member Card
  18. Use Member's name genuinely during your interaction
  19. Use an empathy statement
  20. Ask a Member how they like the city they live in?