Thank aMember fortheirMembershipCelebrate aMember withan upcomingbirthdayThank aMember fortheirMembershipShare aboutsomethingyou andMember havein commonAsk a supportdepartmentwhat theirfavorite holidaytreat is?Ask a Memberwhat plans theyhave for theupcomingholidayseason?Celebrate anupcomingbirthday ofyourMemberShare aboutsomethingyou andMember havein commonUse anempathystatementAsk aMember whattheir plansare for theweekend?Complimenta MemberAsk a Membertheir opinionon a productthey are usingwith us Free!Use Member'snamegenuinelyduring yourinteractionAsk aMember howthey like thecity they livein?Send aMemberCardAsk yourMembertheir on theweatherTeach aMembersomethingnewComplimenta MemberSend aMemberCardThank aMember fortheirMembershipCelebrate aMember withan upcomingbirthdayThank aMember fortheirMembershipShare aboutsomethingyou andMember havein commonAsk a supportdepartmentwhat theirfavorite holidaytreat is?Ask a Memberwhat plans theyhave for theupcomingholidayseason?Celebrate anupcomingbirthday ofyourMemberShare aboutsomethingyou andMember havein commonUse anempathystatementAsk aMember whattheir plansare for theweekend?Complimenta MemberAsk a Membertheir opinionon a productthey are usingwith usFree!Use Member'snamegenuinelyduring yourinteractionAsk aMember howthey like thecity they livein?Send aMemberCardAsk yourMembertheir on theweatherTeach aMembersomethingnewComplimenta MemberSend aMemberCard

Member Service Bingo (RAPPORT BUILDING) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank a Member for their Membership
  2. Celebrate a Member with an upcoming birthday
  3. Thank a Member for their Membership
  4. Share about something you and Member have in common
  5. Ask a support department what their favorite holiday treat is?
  6. Ask a Member what plans they have for the upcoming holiday season?
  7. Celebrate an upcoming birthday of your Member
  8. Share about something you and Member have in common
  9. Use an empathy statement
  10. Ask a Member what their plans are for the weekend?
  11. Compliment a Member
  12. Ask a Member their opinion on a product they are using with us
  13. Free!
  14. Use Member's name genuinely during your interaction
  15. Ask a Member how they like the city they live in?
  16. Send a Member Card
  17. Ask your Member their on the weather
  18. Teach a Member something new
  19. Compliment a Member
  20. Send a Member Card