Converted a “maybe later” to a payment Collected without escalation Recovered a 60+ day past due account Transferred all my calls to a survey in a single day Got a "Thank You" from a patient Payment plan larger than expected Got a "Have a nice day" from a patient Collected over $500 in a day Shared a system tip with the team Shared reeducation to another dept Collected over $1000 in a day Positive feedback from customer survey Converted a “no” to “yes” Zero avoidable breaks in a day Successful Payment Plan Set Up Shared a refresher with the team Tackled 10 Tasks in a day Same Day Payment Secured Submitted a team shoutout Turned a touch call into a win! Shared a collection tip with the team Helped a teammate close a call Closed a previously escalated account Closed 5 Tasks in a day Converted a “maybe later” to a payment Collected without escalation Recovered a 60+ day past due account Transferred all my calls to a survey in a single day Got a "Thank You" from a patient Payment plan larger than expected Got a "Have a nice day" from a patient Collected over $500 in a day Shared a system tip with the team Shared reeducation to another dept Collected over $1000 in a day Positive feedback from customer survey Converted a “no” to “yes” Zero avoidable breaks in a day Successful Payment Plan Set Up Shared a refresher with the team Tackled 10 Tasks in a day Same Day Payment Secured Submitted a team shoutout Turned a touch call into a win! Shared a collection tip with the team Helped a teammate close a call Closed a previously escalated account Closed 5 Tasks in a day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Converted a “maybe later” to a payment
Collected without escalation
Recovered a 60+ day past due account
Transferred all my calls to a survey in a single day
Got a "Thank You" from a patient
Payment plan larger than expected
Got a "Have a nice day" from a patient
Collected over $500 in a day
Shared a system tip with the team
Shared reeducation to another dept
Collected over $1000 in a day
Positive feedback from customer survey
Converted a “no” to “yes”
Zero avoidable breaks in a day
Successful Payment Plan Set Up
Shared a refresher with the team
Tackled 10 Tasks in a day
Same Day Payment Secured
Submitted a team shoutout
Turned a touch call into a win!
Shared a collection tip with the team
Helped a teammate close a call
Closed a previously escalated account
Closed 5 Tasks in a day