Thank acustomerfor xx yearsof loyaltySay meowduring aconv. withpeer ormanagerGive awaypony forfinancialreviewAsk a factand valuequestionFollow theCERoadmapfor TellersAssist acust whouses YOURnameRecognizeyourmanagerSummarizethetransactionScheduleanappointmentPracticeasking foranapproverUse abenefitstatementSend anecard to ateammemberAsk a factand valuequestionClick on aGreenButtonOfferGive acomplimentto acustomer!Dispositiona GreenButtonOfferIntroduceyourcustomer toanother TMScheduleappt. togive awayponyUsecustomersname 3xComplimentanotherteammemberSummarizethetransactionUse yourcustomer'snamethree timesGive awaya Pony fora FinancialReviewFind out whenthe last timeyour customersat with abankerThank acustomerfor xx yearsof loyaltySay meowduring aconv. withpeer ormanagerGive awaypony forfinancialreviewAsk a factand valuequestionFollow theCERoadmapfor TellersAssist acust whouses YOURnameRecognizeyourmanagerSummarizethetransactionScheduleanappointmentPracticeasking foranapproverUse abenefitstatementSend anecard to ateammemberAsk a factand valuequestionClick on aGreenButtonOfferGive acomplimentto acustomer!Dispositiona GreenButtonOfferIntroduceyourcustomer toanother TMScheduleappt. togive awayponyUsecustomersname 3xComplimentanotherteammemberSummarizethetransactionUse yourcustomer'snamethree timesGive awaya Pony fora FinancialReviewFind out whenthe last timeyour customersat with abanker

Customer Experience BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank a customer for xx years of loyalty
  2. Say meow during a conv. with peer or manager
  3. Give away pony for financial review
  4. Ask a fact and value question
  5. Follow the CE Roadmap for Tellers
  6. Assist a cust who uses YOUR name
  7. Recognize your manager
  8. Summarize the transaction
  9. Schedule an appointment
  10. Practice asking for an approver
  11. Use a benefit statement
  12. Send an ecard to a team member
  13. Ask a fact and value question
  14. Click on a Green Button Offer
  15. Give a compliment to a customer!
  16. Disposition a Green Button Offer
  17. Introduce your customer to another TM
  18. Schedule appt. to give away pony
  19. Use customers name 3x
  20. Compliment another team member
  21. Summarize the transaction
  22. Use your customer's name three times
  23. Give away a Pony for a Financial Review
  24. Find out when the last time your customer sat with a banker