ComplimentanotherteammemberSend anecard to ateammemberSummarizethetransactionDispositiona GreenButtonOfferUse yourcustomer'snamethree timesUse abenefitstatementFind out whenthe last timeyour customersat with abankerRecognizeyourmanagerPracticeasking foranapproverIntroduceyourcustomer toanother TMAsk a factand valuequestionUsecustomersname 3xScheduleappt. togive awayponyThank acustomerfor xx yearsof loyaltyScheduleanappointmentSay meowduring aconv. withpeer ormanagerFollow theCERoadmapfor TellersSummarizethetransactionClick on aGreenButtonOfferAsk a factand valuequestionGive awaypony forfinancialreviewGive awaya Pony fora FinancialReviewAssist acust whouses YOURnameGive acomplimentto acustomer!ComplimentanotherteammemberSend anecard to ateammemberSummarizethetransactionDispositiona GreenButtonOfferUse yourcustomer'snamethree timesUse abenefitstatementFind out whenthe last timeyour customersat with abankerRecognizeyourmanagerPracticeasking foranapproverIntroduceyourcustomer toanother TMAsk a factand valuequestionUsecustomersname 3xScheduleappt. togive awayponyThank acustomerfor xx yearsof loyaltyScheduleanappointmentSay meowduring aconv. withpeer ormanagerFollow theCERoadmapfor TellersSummarizethetransactionClick on aGreenButtonOfferAsk a factand valuequestionGive awaypony forfinancialreviewGive awaya Pony fora FinancialReviewAssist acust whouses YOURnameGive acomplimentto acustomer!

Customer Experience BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment another team member
  2. Send an ecard to a team member
  3. Summarize the transaction
  4. Disposition a Green Button Offer
  5. Use your customer's name three times
  6. Use a benefit statement
  7. Find out when the last time your customer sat with a banker
  8. Recognize your manager
  9. Practice asking for an approver
  10. Introduce your customer to another TM
  11. Ask a fact and value question
  12. Use customers name 3x
  13. Schedule appt. to give away pony
  14. Thank a customer for xx years of loyalty
  15. Schedule an appointment
  16. Say meow during a conv. with peer or manager
  17. Follow the CE Roadmap for Tellers
  18. Summarize the transaction
  19. Click on a Green Button Offer
  20. Ask a fact and value question
  21. Give away pony for financial review
  22. Give away a Pony for a Financial Review
  23. Assist a cust who uses YOUR name
  24. Give a compliment to a customer!