Send anecard to ateammemberAsk a factand valuequestionSummarizethetransactionSummarizethetransactionAsk a factand valuequestionDispositiona GreenButtonOfferGive acomplimentto acustomer!Give awaya Pony fora FinancialReviewScheduleanappointmentComplimentanotherteammemberRecognizeyourmanagerThank acustomerfor xx yearsof loyaltySay meowduring aconv. withpeer ormanagerUse abenefitstatementIntroduceyourcustomer toanother TMScheduleappt. togive awayponyUse yourcustomer'snamethree timesGive awaypony forfinancialreviewPracticeasking foranapproverFollow theCERoadmapfor TellersUsecustomersname 3xAssist acust whouses YOURnameFind out whenthe last timeyour customersat with abankerClick on aGreenButtonOfferSend anecard to ateammemberAsk a factand valuequestionSummarizethetransactionSummarizethetransactionAsk a factand valuequestionDispositiona GreenButtonOfferGive acomplimentto acustomer!Give awaya Pony fora FinancialReviewScheduleanappointmentComplimentanotherteammemberRecognizeyourmanagerThank acustomerfor xx yearsof loyaltySay meowduring aconv. withpeer ormanagerUse abenefitstatementIntroduceyourcustomer toanother TMScheduleappt. togive awayponyUse yourcustomer'snamethree timesGive awaypony forfinancialreviewPracticeasking foranapproverFollow theCERoadmapfor TellersUsecustomersname 3xAssist acust whouses YOURnameFind out whenthe last timeyour customersat with abankerClick on aGreenButtonOffer

Customer Experience BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send an ecard to a team member
  2. Ask a fact and value question
  3. Summarize the transaction
  4. Summarize the transaction
  5. Ask a fact and value question
  6. Disposition a Green Button Offer
  7. Give a compliment to a customer!
  8. Give away a Pony for a Financial Review
  9. Schedule an appointment
  10. Compliment another team member
  11. Recognize your manager
  12. Thank a customer for xx years of loyalty
  13. Say meow during a conv. with peer or manager
  14. Use a benefit statement
  15. Introduce your customer to another TM
  16. Schedule appt. to give away pony
  17. Use your customer's name three times
  18. Give away pony for financial review
  19. Practice asking for an approver
  20. Follow the CE Roadmap for Tellers
  21. Use customers name 3x
  22. Assist a cust who uses YOUR name
  23. Find out when the last time your customer sat with a banker
  24. Click on a Green Button Offer