Use abenefitstatementAsk a factand valuequestionGive awaypony forfinancialreviewClick on aGreenButtonOfferGive awaya Pony fora FinancialReviewDispositiona GreenButtonOfferScheduleanappointmentComplimentanotherteammemberSummarizethetransactionUsecustomersname 3xUse yourcustomer'snamethree timesRecognizeyourmanagerSend anecard to ateammemberFollow theCERoadmapfor TellersThank acustomerfor xx yearsof loyaltySummarizethetransactionScheduleappt. togive awayponySay meowduring aconv. withpeer ormanagerAssist acust whouses YOURnameAsk a factand valuequestionPracticeasking foranapproverGive acomplimentto acustomer!Introduceyourcustomer toanother TMFind out whenthe last timeyour customersat with abankerUse abenefitstatementAsk a factand valuequestionGive awaypony forfinancialreviewClick on aGreenButtonOfferGive awaya Pony fora FinancialReviewDispositiona GreenButtonOfferScheduleanappointmentComplimentanotherteammemberSummarizethetransactionUsecustomersname 3xUse yourcustomer'snamethree timesRecognizeyourmanagerSend anecard to ateammemberFollow theCERoadmapfor TellersThank acustomerfor xx yearsof loyaltySummarizethetransactionScheduleappt. togive awayponySay meowduring aconv. withpeer ormanagerAssist acust whouses YOURnameAsk a factand valuequestionPracticeasking foranapproverGive acomplimentto acustomer!Introduceyourcustomer toanother TMFind out whenthe last timeyour customersat with abanker

Customer Experience BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use a benefit statement
  2. Ask a fact and value question
  3. Give away pony for financial review
  4. Click on a Green Button Offer
  5. Give away a Pony for a Financial Review
  6. Disposition a Green Button Offer
  7. Schedule an appointment
  8. Compliment another team member
  9. Summarize the transaction
  10. Use customers name 3x
  11. Use your customer's name three times
  12. Recognize your manager
  13. Send an ecard to a team member
  14. Follow the CE Roadmap for Tellers
  15. Thank a customer for xx years of loyalty
  16. Summarize the transaction
  17. Schedule appt. to give away pony
  18. Say meow during a conv. with peer or manager
  19. Assist a cust who uses YOUR name
  20. Ask a fact and value question
  21. Practice asking for an approver
  22. Give a compliment to a customer!
  23. Introduce your customer to another TM
  24. Find out when the last time your customer sat with a banker