Usecustomersname 3xGive awaypony forfinancialreviewDispositiona GreenButtonOfferThank acustomerfor xx yearsof loyaltyPracticeasking foranapproverComplimentanotherteammemberClick on aGreenButtonOfferSay meowduring aconv. withpeer ormanagerScheduleappt. togive awayponyUse yourcustomer'snamethree timesUse abenefitstatementSend anecard to ateammemberScheduleanappointmentGive acomplimentto acustomer!Give awaya Pony fora FinancialReviewSummarizethetransactionAssist acust whouses YOURnameFollow theCERoadmapfor TellersAsk a factand valuequestionIntroduceyourcustomer toanother TMFind out whenthe last timeyour customersat with abankerAsk a factand valuequestionSummarizethetransactionRecognizeyourmanagerUsecustomersname 3xGive awaypony forfinancialreviewDispositiona GreenButtonOfferThank acustomerfor xx yearsof loyaltyPracticeasking foranapproverComplimentanotherteammemberClick on aGreenButtonOfferSay meowduring aconv. withpeer ormanagerScheduleappt. togive awayponyUse yourcustomer'snamethree timesUse abenefitstatementSend anecard to ateammemberScheduleanappointmentGive acomplimentto acustomer!Give awaya Pony fora FinancialReviewSummarizethetransactionAssist acust whouses YOURnameFollow theCERoadmapfor TellersAsk a factand valuequestionIntroduceyourcustomer toanother TMFind out whenthe last timeyour customersat with abankerAsk a factand valuequestionSummarizethetransactionRecognizeyourmanager

Customer Experience BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use customers name 3x
  2. Give away pony for financial review
  3. Disposition a Green Button Offer
  4. Thank a customer for xx years of loyalty
  5. Practice asking for an approver
  6. Compliment another team member
  7. Click on a Green Button Offer
  8. Say meow during a conv. with peer or manager
  9. Schedule appt. to give away pony
  10. Use your customer's name three times
  11. Use a benefit statement
  12. Send an ecard to a team member
  13. Schedule an appointment
  14. Give a compliment to a customer!
  15. Give away a Pony for a Financial Review
  16. Summarize the transaction
  17. Assist a cust who uses YOUR name
  18. Follow the CE Roadmap for Tellers
  19. Ask a fact and value question
  20. Introduce your customer to another TM
  21. Find out when the last time your customer sat with a banker
  22. Ask a fact and value question
  23. Summarize the transaction
  24. Recognize your manager