Use yourcustomer'snamethree timesUse abenefitstatementAssist acust whouses YOURnameClick on aGreenButtonOfferSend anecard to ateammemberScheduleappt. togive awayponyGive awaya Pony fora FinancialReviewPracticeasking foranapproverRecognizeyourmanagerGive acomplimentto acustomer!Say meowduring aconv. withpeer ormanagerAsk a factand valuequestionAsk a factand valuequestionGive awaypony forfinancialreviewScheduleanappointmentThank acustomerfor xx yearsof loyaltyUsecustomersname 3xDispositiona GreenButtonOfferFollow theCERoadmapfor TellersSummarizethetransactionComplimentanotherteammemberSummarizethetransactionIntroduceyourcustomer toanother TMFind out whenthe last timeyour customersat with abankerUse yourcustomer'snamethree timesUse abenefitstatementAssist acust whouses YOURnameClick on aGreenButtonOfferSend anecard to ateammemberScheduleappt. togive awayponyGive awaya Pony fora FinancialReviewPracticeasking foranapproverRecognizeyourmanagerGive acomplimentto acustomer!Say meowduring aconv. withpeer ormanagerAsk a factand valuequestionAsk a factand valuequestionGive awaypony forfinancialreviewScheduleanappointmentThank acustomerfor xx yearsof loyaltyUsecustomersname 3xDispositiona GreenButtonOfferFollow theCERoadmapfor TellersSummarizethetransactionComplimentanotherteammemberSummarizethetransactionIntroduceyourcustomer toanother TMFind out whenthe last timeyour customersat with abanker

Customer Experience BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use your customer's name three times
  2. Use a benefit statement
  3. Assist a cust who uses YOUR name
  4. Click on a Green Button Offer
  5. Send an ecard to a team member
  6. Schedule appt. to give away pony
  7. Give away a Pony for a Financial Review
  8. Practice asking for an approver
  9. Recognize your manager
  10. Give a compliment to a customer!
  11. Say meow during a conv. with peer or manager
  12. Ask a fact and value question
  13. Ask a fact and value question
  14. Give away pony for financial review
  15. Schedule an appointment
  16. Thank a customer for xx years of loyalty
  17. Use customers name 3x
  18. Disposition a Green Button Offer
  19. Follow the CE Roadmap for Tellers
  20. Summarize the transaction
  21. Compliment another team member
  22. Summarize the transaction
  23. Introduce your customer to another TM
  24. Find out when the last time your customer sat with a banker