Click on aGreenButtonOfferRecognizeyourmanagerScheduleanappointmentThank acustomerfor xx yearsof loyaltyUsecustomersname 3xSummarizethetransactionIntroduceyourcustomer toanother TMUse abenefitstatementComplimentanotherteammemberSummarizethetransactionFind out whenthe last timeyour customersat with abankerUse yourcustomer'snamethree timesGive acomplimentto acustomer!Ask a factand valuequestionGive awaypony forfinancialreviewGive awaya Pony fora FinancialReviewSend anecard to ateammemberDispositiona GreenButtonOfferScheduleappt. togive awayponyPracticeasking foranapproverAsk a factand valuequestionFollow theCERoadmapfor TellersAssist acust whouses YOURnameSay meowduring aconv. withpeer ormanagerClick on aGreenButtonOfferRecognizeyourmanagerScheduleanappointmentThank acustomerfor xx yearsof loyaltyUsecustomersname 3xSummarizethetransactionIntroduceyourcustomer toanother TMUse abenefitstatementComplimentanotherteammemberSummarizethetransactionFind out whenthe last timeyour customersat with abankerUse yourcustomer'snamethree timesGive acomplimentto acustomer!Ask a factand valuequestionGive awaypony forfinancialreviewGive awaya Pony fora FinancialReviewSend anecard to ateammemberDispositiona GreenButtonOfferScheduleappt. togive awayponyPracticeasking foranapproverAsk a factand valuequestionFollow theCERoadmapfor TellersAssist acust whouses YOURnameSay meowduring aconv. withpeer ormanager

Customer Experience BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Click on a Green Button Offer
  2. Recognize your manager
  3. Schedule an appointment
  4. Thank a customer for xx years of loyalty
  5. Use customers name 3x
  6. Summarize the transaction
  7. Introduce your customer to another TM
  8. Use a benefit statement
  9. Compliment another team member
  10. Summarize the transaction
  11. Find out when the last time your customer sat with a banker
  12. Use your customer's name three times
  13. Give a compliment to a customer!
  14. Ask a fact and value question
  15. Give away pony for financial review
  16. Give away a Pony for a Financial Review
  17. Send an ecard to a team member
  18. Disposition a Green Button Offer
  19. Schedule appt. to give away pony
  20. Practice asking for an approver
  21. Ask a fact and value question
  22. Follow the CE Roadmap for Tellers
  23. Assist a cust who uses YOUR name
  24. Say meow during a conv. with peer or manager