Introduceyourcustomer toanother TMGive awaya Pony fora FinancialReviewDispositiona GreenButtonOfferRecognizeyourmanagerClick on aGreenButtonOfferGive acomplimentto acustomer!Follow theCERoadmapfor TellersSay meowduring aconv. withpeer ormanagerUse yourcustomer'snamethree timesSummarizethetransactionFind out whenthe last timeyour customersat with abankerScheduleanappointmentAssist acust whouses YOURnameAsk a factand valuequestionScheduleappt. togive awayponyComplimentanotherteammemberUsecustomersname 3xPracticeasking foranapproverUse abenefitstatementSummarizethetransactionSend anecard to ateammemberAsk a factand valuequestionThank acustomerfor xx yearsof loyaltyGive awaypony forfinancialreviewIntroduceyourcustomer toanother TMGive awaya Pony fora FinancialReviewDispositiona GreenButtonOfferRecognizeyourmanagerClick on aGreenButtonOfferGive acomplimentto acustomer!Follow theCERoadmapfor TellersSay meowduring aconv. withpeer ormanagerUse yourcustomer'snamethree timesSummarizethetransactionFind out whenthe last timeyour customersat with abankerScheduleanappointmentAssist acust whouses YOURnameAsk a factand valuequestionScheduleappt. togive awayponyComplimentanotherteammemberUsecustomersname 3xPracticeasking foranapproverUse abenefitstatementSummarizethetransactionSend anecard to ateammemberAsk a factand valuequestionThank acustomerfor xx yearsof loyaltyGive awaypony forfinancialreview

Customer Experience BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce your customer to another TM
  2. Give away a Pony for a Financial Review
  3. Disposition a Green Button Offer
  4. Recognize your manager
  5. Click on a Green Button Offer
  6. Give a compliment to a customer!
  7. Follow the CE Roadmap for Tellers
  8. Say meow during a conv. with peer or manager
  9. Use your customer's name three times
  10. Summarize the transaction
  11. Find out when the last time your customer sat with a banker
  12. Schedule an appointment
  13. Assist a cust who uses YOUR name
  14. Ask a fact and value question
  15. Schedule appt. to give away pony
  16. Compliment another team member
  17. Use customers name 3x
  18. Practice asking for an approver
  19. Use a benefit statement
  20. Summarize the transaction
  21. Send an ecard to a team member
  22. Ask a fact and value question
  23. Thank a customer for xx years of loyalty
  24. Give away pony for financial review