Thank acustomerfor xx yearsof loyaltySay meowduring aconv. withpeer ormanagerDispositiona GreenButtonOfferSummarizethetransactionComplimentanotherteammemberGive acomplimentto acustomer!Use yourcustomer'snamethree timesUsecustomersname 3xScheduleappt. togive awayponyAsk a factand valuequestionGive awaypony forfinancialreviewFind out whenthe last timeyour customersat with abankerScheduleanappointmentPracticeasking foranapproverIntroduceyourcustomer toanother TMFollow theCERoadmapfor TellersAsk a factand valuequestionAssist acust whouses YOURnameSummarizethetransactionRecognizeyourmanagerClick on aGreenButtonOfferGive awaya Pony fora FinancialReviewUse abenefitstatementSend anecard to ateammemberThank acustomerfor xx yearsof loyaltySay meowduring aconv. withpeer ormanagerDispositiona GreenButtonOfferSummarizethetransactionComplimentanotherteammemberGive acomplimentto acustomer!Use yourcustomer'snamethree timesUsecustomersname 3xScheduleappt. togive awayponyAsk a factand valuequestionGive awaypony forfinancialreviewFind out whenthe last timeyour customersat with abankerScheduleanappointmentPracticeasking foranapproverIntroduceyourcustomer toanother TMFollow theCERoadmapfor TellersAsk a factand valuequestionAssist acust whouses YOURnameSummarizethetransactionRecognizeyourmanagerClick on aGreenButtonOfferGive awaya Pony fora FinancialReviewUse abenefitstatementSend anecard to ateammember

Customer Experience BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank a customer for xx years of loyalty
  2. Say meow during a conv. with peer or manager
  3. Disposition a Green Button Offer
  4. Summarize the transaction
  5. Compliment another team member
  6. Give a compliment to a customer!
  7. Use your customer's name three times
  8. Use customers name 3x
  9. Schedule appt. to give away pony
  10. Ask a fact and value question
  11. Give away pony for financial review
  12. Find out when the last time your customer sat with a banker
  13. Schedule an appointment
  14. Practice asking for an approver
  15. Introduce your customer to another TM
  16. Follow the CE Roadmap for Tellers
  17. Ask a fact and value question
  18. Assist a cust who uses YOUR name
  19. Summarize the transaction
  20. Recognize your manager
  21. Click on a Green Button Offer
  22. Give away a Pony for a Financial Review
  23. Use a benefit statement
  24. Send an ecard to a team member