Use abenefitstatementFollow theCERoadmapfor TellersAsk a factand valuequestionDispositiona GreenButtonOfferSummarizethetransactionComplimentanotherteammemberThank acustomerfor xx yearsof loyaltyGive acomplimentto acustomer!Click on aGreenButtonOfferAssist acust whouses YOURnameAsk a factand valuequestionScheduleappt. togive awayponyGive awaypony forfinancialreviewRecognizeyourmanagerIntroduceyourcustomer toanother TMFind out whenthe last timeyour customersat with abankerSend anecard to ateammemberSay meowduring aconv. withpeer ormanagerGive awaya Pony fora FinancialReviewScheduleanappointmentPracticeasking foranapproverUsecustomersname 3xUse yourcustomer'snamethree timesSummarizethetransactionUse abenefitstatementFollow theCERoadmapfor TellersAsk a factand valuequestionDispositiona GreenButtonOfferSummarizethetransactionComplimentanotherteammemberThank acustomerfor xx yearsof loyaltyGive acomplimentto acustomer!Click on aGreenButtonOfferAssist acust whouses YOURnameAsk a factand valuequestionScheduleappt. togive awayponyGive awaypony forfinancialreviewRecognizeyourmanagerIntroduceyourcustomer toanother TMFind out whenthe last timeyour customersat with abankerSend anecard to ateammemberSay meowduring aconv. withpeer ormanagerGive awaya Pony fora FinancialReviewScheduleanappointmentPracticeasking foranapproverUsecustomersname 3xUse yourcustomer'snamethree timesSummarizethetransaction

Customer Experience BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use a benefit statement
  2. Follow the CE Roadmap for Tellers
  3. Ask a fact and value question
  4. Disposition a Green Button Offer
  5. Summarize the transaction
  6. Compliment another team member
  7. Thank a customer for xx years of loyalty
  8. Give a compliment to a customer!
  9. Click on a Green Button Offer
  10. Assist a cust who uses YOUR name
  11. Ask a fact and value question
  12. Schedule appt. to give away pony
  13. Give away pony for financial review
  14. Recognize your manager
  15. Introduce your customer to another TM
  16. Find out when the last time your customer sat with a banker
  17. Send an ecard to a team member
  18. Say meow during a conv. with peer or manager
  19. Give away a Pony for a Financial Review
  20. Schedule an appointment
  21. Practice asking for an approver
  22. Use customers name 3x
  23. Use your customer's name three times
  24. Summarize the transaction