IncludeCPT codesforproceduresConcentrationdifficultiesnoted9.MotivationalinterviewingtechniquedocumentedSpecificactions withexact datesdocumentedPOAaddressespsychosocialbarriersCM Analysisincludestreatmentplanassessment24.Functionalimprovementdocumented8.Monthly IWcontactdocumentedLASERtechniqueused withresistant IWShare jobdescriptionwith ALLproviders,7.PT/OTupdatesevery 14daysBehavioralHealth Alertproperlydocumented14.TreatmentrequestsproperlyfacilitatedShare jobdescriptionwithprovider4.Specificactions withexact datesdocumented17.Jobdescriptionshared withall providers26.IncludeICD-10codes withdiagnosis,CreatespecificPlan ofActionDocumentpsychosocialbarriersICD-10 codeincludedwithdiagnosisLASERtechniqueused withresistant IWConcentrationdifficultiesnotedProviderfollow-upwithin 1 dayof office visit20.TransitionaldutyoptionsexploredAdjusterupdate within1 day ofappointmentfindings7.LASERtechniqueused withresistant IWFollow uponancillaryservicesFunctionalimprovementdocumentedSymptomprogressionmonitoringplandocumented31.Use onlyapprovedabbreviations,2.IW/Provider/Employercontact within 2business daysLASERtechniquesdocumentedwhenappropriateHealthwiseeducationdocumentedAlertaddressedwithin 24hoursHealthwiseresourcesprovided forbehavioralhealthRTWnegotiationbased onODGguidelinesImpact ofworry onrecoverydocumentedTreatmentrequestsproperlyfacilitatedActivelisteningtechniquesdocumented14.ConcentrationdifficultiesnotedComorbiditiesproperlydocumented1.BehavioralHealth Alertproperlydocumented13.Impact ofworry onrecoverydocumented21.SpecialHandlingInstructionsfollowedIncludeCPT codesforprocedures,Healthwiseresourcesprovided forbehavioralhealthODGbenchmarksreferencedIncludeICD-10codes withdiagnosisMotivationalinterviewingtechniquedocumentedInitialAssessmentcompletedwithin 5business days30.Share jobdescriptionwith ALLproviders,Employercollaborationfor RTWdocumentedMonthly IWcontactdocumentedLASERtechniquesdocumentedwhenappropriateSpecificactions withexact datesdocumentedJobdescriptionshared withall providersPT/OTupdatesevery 14daysTreatmentrequestsproperlyfacilitatedPsychosocialbarriers torecoveryidentifiedIW follow-up within2 days ofoffice visit9.CM AnalysisincludestreatmentplanassessmentConcisedescriptionof behavioralissue (1-2lines)11.POAaddressespsychosocialbarriersDocumentcurrentfunctionalityContactadjusterwithin 1business dayDocumentmedicationcompliance,27.IncludeCPT codesforprocedures,Confoundingfactorsupdated18.RTWnegotiationbased onODGguidelinesConfoundingfactorsupdated23.ODGbenchmarksreferencedCompleteInitialAssessmentwithin 5 daysIW follow-up within2 days ofoffice visitDocumentCMAnalysis inOV noteJobdescriptionshared withall providers28.Documentmedicationcompliance,DocumentPT updatesevery 14daysDocumentRTWprogressagainst ODG12.ActivelisteningtechniquesdocumentedPOAaddressesmedicationmanagement1.Initialadjustercontactwithin 1business dayShare jobdescriptionwith ALLproviders,ODGbenchmarksreferencedDocumentODGbenchmarksEmployercollaborationfor RTWdocumentedDocumentemployeraccommodationstatusContactproviderwithin 1day of OVBehavioralHealth AlertproperlydocumentedDocumentemployeraccommodationstatus,Use LASERframeworkwithresistant IWMotivationalinterviewingtechniquedocumented16.Ongoing IWeducationdocumentedOngoing IWeducationdocumentedUse onlyapprovedabbreviationsSpecialHandlingInstructionsfollowedPropertemplateformatused (!bha)4.IW follow-up within2 days ofoffice visitDocumentemployeraccommodationstatus,FunctionalimprovementdocumentedDocumentmedicationcompliance,6.Adjusterupdate within1 day ofappointmentfindingsAlertaddressedwithin 24hoursNetworkprovidersproperlydocumentedTemplatescompletedper PMAstandardsPOAaddressespsychosocialbarriers11.Propertemplateformatused (!bha)Impact ofworry onrecoverydocumentedMonthly IWcontactdocumentedIncludeICD-10codes withdiagnosis,CM AnalysisincludestreatmentplanassessmentDocumentRTWbarriers19.Employercollaborationfor RTWdocumented2.ICD-10 codeincludedwithdiagnosisDocumentIW educationwithHealthwisePOAaddressesmedicationmanagementIW/Provider/Employercontact within 2business daysComorbiditiesproperlydocumented15.SymptomprogressionmonitoringplandocumentedInitialadjustercontactwithin 1business daySpecialHandlingInstructionsfollowedSymptomprogressionmonitoringplandocumentedICD-10 codeincludedwithdiagnosis5.Providerfollow-upwithin 1 dayof office visitInitialadjustercontactwithin 1business dayTranslatemedicalterms tolayman'sterms22.Comorbiditiesproperlydocumented13.NetworkprovidersproperlydocumentedAdjusterupdate within1 day ofappointmentfindingsPsychosocialbarriers torecoveryidentified25.LASERtechniquesdocumentedwhenappropriateDocumentMED fornarcoticprescriptionsConcisedescriptionof behavioralissue (1-2lines)IW/Provider/Employercontact within 2business daysInitialAssessmentcompletedwithin 5business daysIncludeICD-10codes withdiagnosis,12.Templatescompletedper PMAstandardsPropertemplateformatused (!bha)Documentnetworkstatus ofproviders6.Alertaddressedwithin 24hoursProviderfollow-upwithin 1 dayof office visit10.Psychosocialbarriers torecoveryidentifiedRTWnegotiationbased onODGguidelinesPT/OTupdatesevery 14daysActivelisteningtechniquesdocumentedTransitionaldutyoptionsexploredNetworkprovidersproperlydocumented29.Documentemployeraccommodationstatus,8.Healthwiseresourcesprovided forbehavioralhealthTemplatescompletedper PMAstandards5.Confoundingfactorsupdated15.HealthwiseeducationdocumentedTransitionaldutyoptionsexplored3.InitialAssessmentcompletedwithin 5business daysDocumentmedicationcompliance10.POAaddressesmedicationmanagementHealthwiseeducationdocumented3.Concisedescriptionof behavioralissue (1-2lines)Use onlyapprovedabbreviations,Ongoing IWeducationdocumentedIncludeCPT codesforprocedures,Follow upwith IWwithin 2 dayspost-OVUse onlyapprovedabbreviations,IncludeCPT codesforproceduresConcentrationdifficultiesnoted9.MotivationalinterviewingtechniquedocumentedSpecificactions withexact datesdocumentedPOAaddressespsychosocialbarriersCM Analysisincludestreatmentplanassessment24.Functionalimprovementdocumented8.Monthly IWcontactdocumentedLASERtechniqueused withresistant IWShare jobdescriptionwith ALLproviders,7.PT/OTupdatesevery 14daysBehavioralHealth Alertproperlydocumented14.TreatmentrequestsproperlyfacilitatedShare jobdescriptionwithprovider4.Specificactions withexact datesdocumented17.Jobdescriptionshared withall providers26.IncludeICD-10codes withdiagnosis,CreatespecificPlan ofActionDocumentpsychosocialbarriersICD-10 codeincludedwithdiagnosisLASERtechniqueused withresistant IWConcentrationdifficultiesnotedProviderfollow-upwithin 1 dayof office visit20.TransitionaldutyoptionsexploredAdjusterupdate within1 day ofappointmentfindings7.LASERtechniqueused withresistant IWFollow uponancillaryservicesFunctionalimprovementdocumentedSymptomprogressionmonitoringplandocumented31.Use onlyapprovedabbreviations,2.IW/Provider/Employercontact within 2business daysLASERtechniquesdocumentedwhenappropriateHealthwiseeducationdocumentedAlertaddressedwithin 24hoursHealthwiseresourcesprovided forbehavioralhealthRTWnegotiationbased onODGguidelinesImpact ofworry onrecoverydocumentedTreatmentrequestsproperlyfacilitatedActivelisteningtechniquesdocumented14.ConcentrationdifficultiesnotedComorbiditiesproperlydocumented1.BehavioralHealth Alertproperlydocumented13.Impact ofworry onrecoverydocumented21.SpecialHandlingInstructionsfollowedIncludeCPT codesforprocedures,Healthwiseresourcesprovided forbehavioralhealthODGbenchmarksreferencedIncludeICD-10codes withdiagnosisMotivationalinterviewingtechniquedocumentedInitialAssessmentcompletedwithin 5business days30.Share jobdescriptionwith ALLproviders,Employercollaborationfor RTWdocumentedMonthly IWcontactdocumentedLASERtechniquesdocumentedwhenappropriateSpecificactions withexact datesdocumentedJobdescriptionshared withall providersPT/OTupdatesevery 14daysTreatmentrequestsproperlyfacilitatedPsychosocialbarriers torecoveryidentifiedIW follow-up within2 days ofoffice visit9.CM AnalysisincludestreatmentplanassessmentConcisedescriptionof behavioralissue (1-2lines)11.POAaddressespsychosocialbarriersDocumentcurrentfunctionalityContactadjusterwithin 1business dayDocumentmedicationcompliance,27.IncludeCPT codesforprocedures,Confoundingfactorsupdated18.RTWnegotiationbased onODGguidelinesConfoundingfactorsupdated23.ODGbenchmarksreferencedCompleteInitialAssessmentwithin 5 daysIW follow-up within2 days ofoffice visitDocumentCMAnalysis inOV noteJobdescriptionshared withall providers28.Documentmedicationcompliance,DocumentPT updatesevery 14daysDocumentRTWprogressagainst ODG12.ActivelisteningtechniquesdocumentedPOAaddressesmedicationmanagement1.Initialadjustercontactwithin 1business dayShare jobdescriptionwith ALLproviders,ODGbenchmarksreferencedDocumentODGbenchmarksEmployercollaborationfor RTWdocumentedDocumentemployeraccommodationstatusContactproviderwithin 1day of OVBehavioralHealth AlertproperlydocumentedDocumentemployeraccommodationstatus,Use LASERframeworkwithresistant IWMotivationalinterviewingtechniquedocumented16.Ongoing IWeducationdocumentedOngoing IWeducationdocumentedUse onlyapprovedabbreviationsSpecialHandlingInstructionsfollowedPropertemplateformatused (!bha)4.IW follow-up within2 days ofoffice visitDocumentemployeraccommodationstatus,FunctionalimprovementdocumentedDocumentmedicationcompliance,6.Adjusterupdate within1 day ofappointmentfindingsAlertaddressedwithin 24hoursNetworkprovidersproperlydocumentedTemplatescompletedper PMAstandardsPOAaddressespsychosocialbarriers11.Propertemplateformatused (!bha)Impact ofworry onrecoverydocumentedMonthly IWcontactdocumentedIncludeICD-10codes withdiagnosis,CM AnalysisincludestreatmentplanassessmentDocumentRTWbarriers19.Employercollaborationfor RTWdocumented2.ICD-10 codeincludedwithdiagnosisDocumentIW educationwithHealthwisePOAaddressesmedicationmanagementIW/Provider/Employercontact within 2business daysComorbiditiesproperlydocumented15.SymptomprogressionmonitoringplandocumentedInitialadjustercontactwithin 1business daySpecialHandlingInstructionsfollowedSymptomprogressionmonitoringplandocumentedICD-10 codeincludedwithdiagnosis5.Providerfollow-upwithin 1 dayof office visitInitialadjustercontactwithin 1business dayTranslatemedicalterms tolayman'sterms22.Comorbiditiesproperlydocumented13.NetworkprovidersproperlydocumentedAdjusterupdate within1 day ofappointmentfindingsPsychosocialbarriers torecoveryidentified25.LASERtechniquesdocumentedwhenappropriateDocumentMED fornarcoticprescriptionsConcisedescriptionof behavioralissue (1-2lines)IW/Provider/Employercontact within 2business daysInitialAssessmentcompletedwithin 5business daysIncludeICD-10codes withdiagnosis,12.Templatescompletedper PMAstandardsPropertemplateformatused (!bha)Documentnetworkstatus ofproviders6.Alertaddressedwithin 24hoursProviderfollow-upwithin 1 dayof office visit10.Psychosocialbarriers torecoveryidentifiedRTWnegotiationbased onODGguidelinesPT/OTupdatesevery 14daysActivelisteningtechniquesdocumentedTransitionaldutyoptionsexploredNetworkprovidersproperlydocumented29.Documentemployeraccommodationstatus,8.Healthwiseresourcesprovided forbehavioralhealthTemplatescompletedper PMAstandards5.Confoundingfactorsupdated15.HealthwiseeducationdocumentedTransitionaldutyoptionsexplored3.InitialAssessmentcompletedwithin 5business daysDocumentmedicationcompliance10.POAaddressesmedicationmanagementHealthwiseeducationdocumented3.Concisedescriptionof behavioralissue (1-2lines)Use onlyapprovedabbreviations,Ongoing IWeducationdocumentedIncludeCPT codesforprocedures,Follow upwith IWwithin 2 dayspost-OVUse onlyapprovedabbreviations,

QA / BH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Include CPT codes for procedures
  2. Concentration difficulties noted
  3. Motivational interviewing technique documented
    9.
  4. Specific actions with exact dates documented
  5. POA addresses psychosocial barriers
  6. CM Analysis includes treatment plan assessment
  7. Functional improvement documented
    24.
  8. Monthly IW contact documented
    8.
  9. LASER technique used with resistant IW
  10. Share job description with ALL providers,
  11. PT/OT updates every 14 days
    7.
  12. Behavioral Health Alert properly documented
  13. Treatment requests properly facilitated
    14.
  14. Share job description with provider
  15. Specific actions with exact dates documented
    4.
  16. Job description shared with all providers
    17.
  17. Include ICD-10 codes with diagnosis,
    26.
  18. Create specific Plan of Action
  19. Document psychosocial barriers
  20. ICD-10 code included with diagnosis
  21. LASER technique used with resistant IW
  22. Concentration difficulties noted
  23. Provider follow-up within 1 day of office visit
  24. Transitional duty options explored
    20.
  25. Adjuster update within 1 day of appointment findings
  26. LASER technique used with resistant IW
    7.
  27. Follow up on ancillary services
  28. Functional improvement documented
  29. Symptom progression monitoring plan documented
  30. Use only approved abbreviations,
    31.
  31. IW/Provider/Employer contact within 2 business days
    2.
  32. LASER techniques documented when appropriate
  33. Healthwise education documented
  34. Alert addressed within 24 hours
  35. Healthwise resources provided for behavioral health
  36. RTW negotiation based on ODG guidelines
  37. Impact of worry on recovery documented
  38. Treatment requests properly facilitated
  39. Active listening techniques documented
  40. Concentration difficulties noted
    14.
  41. Comorbidities properly documented
  42. Behavioral Health Alert properly documented
    1.
  43. Impact of worry on recovery documented
    13.
  44. Special Handling Instructions followed
    21.
  45. Include CPT codes for procedures,
  46. Healthwise resources provided for behavioral health
  47. ODG benchmarks referenced
  48. Include ICD-10 codes with diagnosis
  49. Motivational interviewing technique documented
  50. Initial Assessment completed within 5 business days
  51. Share job description with ALL providers,
    30.
  52. Employer collaboration for RTW documented
  53. Monthly IW contact documented
  54. LASER techniques documented when appropriate
  55. Specific actions with exact dates documented
  56. Job description shared with all providers
  57. PT/OT updates every 14 days
  58. Treatment requests properly facilitated
  59. Psychosocial barriers to recovery identified
  60. IW follow-up within 2 days of office visit
  61. CM Analysis includes treatment plan assessment
    9.
  62. Concise description of behavioral issue (1-2 lines)
  63. POA addresses psychosocial barriers
    11.
  64. Document current functionality
  65. Contact adjuster within 1 business day
  66. Document medication compliance,
  67. Include CPT codes for procedures,
    27.
  68. Confounding factors updated
  69. RTW negotiation based on ODG guidelines
    18.
  70. Confounding factors updated
  71. ODG benchmarks referenced
    23.
  72. Complete Initial Assessment within 5 days
  73. IW follow-up within 2 days of office visit
  74. Document CM Analysis in OV note
  75. Job description shared with all providers
  76. Document medication compliance,
    28.
  77. Document PT updates every 14 days
  78. Document RTW progress against ODG
  79. Active listening techniques documented
    12.
  80. POA addresses medication management
  81. Initial adjuster contact within 1 business day
    1.
  82. Share job description with ALL providers,
  83. ODG benchmarks referenced
  84. Document ODG benchmarks
  85. Employer collaboration for RTW documented
  86. Document employer accommodation status
  87. Contact provider within 1 day of OV
  88. Behavioral Health Alert properly documented
  89. Document employer accommodation status,
  90. Use LASER framework with resistant IW
  91. Motivational interviewing technique documented
  92. Ongoing IW education documented
    16.
  93. Ongoing IW education documented
  94. Use only approved abbreviations
  95. Special Handling Instructions followed
  96. Proper template format used (!bha)
  97. IW follow-up within 2 days of office visit
    4.
  98. Document employer accommodation status,
  99. Functional improvement documented
  100. Document medication compliance,
  101. Adjuster update within 1 day of appointment findings
    6.
  102. Alert addressed within 24 hours
  103. Network providers properly documented
  104. Templates completed per PMA standards
  105. POA addresses psychosocial barriers
  106. Proper template format used (!bha)
    11.
  107. Impact of worry on recovery documented
  108. Monthly IW contact documented
  109. Include ICD-10 codes with diagnosis,
  110. CM Analysis includes treatment plan assessment
  111. Document RTW barriers
  112. Employer collaboration for RTW documented
    19.
  113. ICD-10 code included with diagnosis
    2.
  114. Document IW education with Healthwise
  115. POA addresses medication management
  116. IW/Provider/Employer contact within 2 business days
  117. Comorbidities properly documented
  118. Symptom progression monitoring plan documented
    15.
  119. Initial adjuster contact within 1 business day
  120. Special Handling Instructions followed
  121. Symptom progression monitoring plan documented
  122. ICD-10 code included with diagnosis
  123. Provider follow-up within 1 day of office visit
    5.
  124. Initial adjuster contact within 1 business day
  125. Translate medical terms to layman's terms
  126. Comorbidities properly documented
    22.
  127. Network providers properly documented
    13.
  128. Adjuster update within 1 day of appointment findings
  129. Psychosocial barriers to recovery identified
  130. LASER techniques documented when appropriate
    25.
  131. Document MED for narcotic prescriptions
  132. Concise description of behavioral issue (1-2 lines)
  133. IW/Provider/Employer contact within 2 business days
  134. Initial Assessment completed within 5 business days
  135. Include ICD-10 codes with diagnosis,
  136. Templates completed per PMA standards
    12.
  137. Proper template format used (!bha)
  138. Document network status of providers
  139. Alert addressed within 24 hours
    6.
  140. Provider follow-up within 1 day of office visit
  141. Psychosocial barriers to recovery identified
    10.
  142. RTW negotiation based on ODG guidelines
  143. PT/OT updates every 14 days
  144. Active listening techniques documented
  145. Transitional duty options explored
  146. Network providers properly documented
  147. Document employer accommodation status,
    29.
  148. Healthwise resources provided for behavioral health
    8.
  149. Templates completed per PMA standards
  150. Confounding factors updated
    5.
  151. Healthwise education documented
    15.
  152. Transitional duty options explored
  153. Initial Assessment completed within 5 business days
    3.
  154. Document medication compliance
  155. POA addresses medication management
    10.
  156. Healthwise education documented
  157. Concise description of behavioral issue (1-2 lines)
    3.
  158. Use only approved abbreviations,
  159. Ongoing IW education documented
  160. Include CPT codes for procedures,
  161. Follow up with IW within 2 days post-OV
  162. Use only approved abbreviations,