TransitionaldutyoptionsexploredConcisedescriptionof behavioralissue (1-2lines)ConcentrationdifficultiesnotedIncludeCPT codesforprocedures5.ConfoundingfactorsupdatedIncludeICD-10codes withdiagnosisPropertemplateformatused (!bha)Adjusterupdate within1 day ofappointmentfindings10.Psychosocialbarriers torecoveryidentifiedBehavioralHealth Alertproperlydocumented12.Activelisteningtechniquesdocumented4.Specificactions withexact datesdocumented14.ConcentrationdifficultiesnotedConcisedescriptionof behavioralissue (1-2lines)31.Use onlyapprovedabbreviations,9.Motivationalinterviewingtechniquedocumented15.HealthwiseeducationdocumentedInitialAssessmentcompletedwithin 5business daysAlertaddressedwithin 24hoursContactadjusterwithin 1business dayPT/OTupdatesevery 14daysImpact ofworry onrecoverydocumentedCM AnalysisincludestreatmentplanassessmentRTWnegotiationbased onODGguidelinesUse onlyapprovedabbreviations,IncludeCPT codesforprocedures,Follow upwith IWwithin 2 dayspost-OVHealthwiseeducationdocumentedTreatmentrequestsproperlyfacilitatedHealthwiseresourcesprovided forbehavioralhealthSpecificactions withexact datesdocumented11.Propertemplateformatused (!bha)TreatmentrequestsproperlyfacilitatedConfoundingfactorsupdatedCreatespecificPlan ofActionSymptomprogressionmonitoringplandocumented24.FunctionalimprovementdocumentedShare jobdescriptionwith ALLproviders,SpecialHandlingInstructionsfollowedUse LASERframeworkwithresistant IWODGbenchmarksreferenced8.Monthly IWcontactdocumented15.Symptomprogressionmonitoringplandocumented6.Adjusterupdate within1 day ofappointmentfindings27.IncludeCPT codesforprocedures,Monthly IWcontactdocumentedJobdescriptionshared withall providersConcentrationdifficultiesnotedLASERtechniquesdocumentedwhenappropriate3.InitialAssessmentcompletedwithin 5business daysNetworkprovidersproperlydocumented21.SpecialHandlingInstructionsfollowedTransitionaldutyoptionsexplored14.TreatmentrequestsproperlyfacilitatedInitialadjustercontactwithin 1business dayIncludeICD-10codes withdiagnosis,18.RTWnegotiationbased onODGguidelines29.Documentemployeraccommodationstatus,13.Impact ofworry onrecoverydocumentedProviderfollow-upwithin 1 dayof office visitAdjusterupdate within1 day ofappointmentfindingsIW follow-up within2 days ofoffice visit6.Alertaddressedwithin 24hoursInitialAssessmentcompletedwithin 5business daysDocumentcurrentfunctionalityTemplatescompletedper PMAstandardsDocumentmedicationcompliance,HealthwiseeducationdocumentedSpecificactions withexact datesdocumented8.Healthwiseresourcesprovided forbehavioralhealthDocumentPT updatesevery 14daysDocumentRTWprogressagainst ODGConfoundingfactorsupdatedIW follow-up within2 days ofoffice visitComorbiditiesproperlydocumentedSpecialHandlingInstructionsfollowedImpact ofworry onrecoverydocumentedShare jobdescriptionwith ALLproviders,Psychosocialbarriers torecoveryidentifiedMotivationalinterviewingtechniquedocumentedInitialadjustercontactwithin 1business dayFollow uponancillaryservices17.Jobdescriptionshared withall providers11.POAaddressespsychosocialbarriersActivelisteningtechniquesdocumentedDocumentemployeraccommodationstatus,Propertemplateformatused (!bha)IncludeICD-10codes withdiagnosis,7.LASERtechniqueused withresistant IW1.Initialadjustercontactwithin 1business dayTranslatemedicalterms tolayman'sterms13.Networkprovidersproperlydocumented30.Share jobdescriptionwith ALLproviders,DocumentCMAnalysis inOV noteIW/Provider/Employercontact within 2business daysUse onlyapprovedabbreviations,Share jobdescriptionwithproviderEmployercollaborationfor RTWdocumented28.Documentmedicationcompliance,ComorbiditiesproperlydocumentedDocumentMED fornarcoticprescriptionsPOAaddressespsychosocialbarriersIW/Provider/Employercontact within 2business daysDocumentemployeraccommodationstatusCompleteInitialAssessmentwithin 5 daysPT/OTupdatesevery 14days2.IW/Provider/Employercontact within 2business daysICD-10 codeincludedwithdiagnosisSymptomprogressionmonitoringplandocumented12.Templatescompletedper PMAstandardsFunctionalimprovementdocumentedNetworkprovidersproperlydocumentedAlertaddressedwithin 24hoursIncludeCPT codesforprocedures,Documentemployeraccommodationstatus,10.POAaddressesmedicationmanagementUse onlyapprovedabbreviations16.Ongoing IWeducationdocumentedPOAaddressesmedicationmanagementBehavioralHealth AlertproperlydocumentedTemplatescompletedper PMAstandards1.BehavioralHealth Alertproperlydocumented19.Employercollaborationfor RTWdocumentedODGbenchmarksreferencedFunctionalimprovementdocumentedOngoing IWeducationdocumentedDocumentODGbenchmarksActivelisteningtechniquesdocumentedMotivationalinterviewingtechniquedocumentedLASERtechniqueused withresistant IWRTWnegotiationbased onODGguidelines22.ComorbiditiesproperlydocumentedDocumentIW educationwithHealthwise26.IncludeICD-10codes withdiagnosis,Documentnetworkstatus ofprovidersHealthwiseresourcesprovided forbehavioralhealth3.Concisedescriptionof behavioralissue (1-2lines)CM Analysisincludestreatmentplanassessment4.IW follow-up within2 days ofoffice visitICD-10 codeincludedwithdiagnosis9.CM AnalysisincludestreatmentplanassessmentPOAaddressesmedicationmanagement2.ICD-10 codeincludedwithdiagnosisDocumentRTWbarriersDocumentmedicationcomplianceProviderfollow-upwithin 1 dayof office visitDocumentmedicationcompliance,5.Providerfollow-upwithin 1 dayof office visitContactproviderwithin 1day of OVEmployercollaborationfor RTWdocumentedLASERtechniqueused withresistant IWLASERtechniquesdocumentedwhenappropriateDocumentpsychosocialbarriers7.PT/OTupdatesevery 14daysMonthly IWcontactdocumentedOngoing IWeducationdocumented20.TransitionaldutyoptionsexploredPOAaddressespsychosocialbarriers25.LASERtechniquesdocumentedwhenappropriate23.ODGbenchmarksreferencedJobdescriptionshared withall providersPsychosocialbarriers torecoveryidentifiedTransitionaldutyoptionsexploredConcisedescriptionof behavioralissue (1-2lines)ConcentrationdifficultiesnotedIncludeCPT codesforprocedures5.ConfoundingfactorsupdatedIncludeICD-10codes withdiagnosisPropertemplateformatused (!bha)Adjusterupdate within1 day ofappointmentfindings10.Psychosocialbarriers torecoveryidentifiedBehavioralHealth Alertproperlydocumented12.Activelisteningtechniquesdocumented4.Specificactions withexact datesdocumented14.ConcentrationdifficultiesnotedConcisedescriptionof behavioralissue (1-2lines)31.Use onlyapprovedabbreviations,9.Motivationalinterviewingtechniquedocumented15.HealthwiseeducationdocumentedInitialAssessmentcompletedwithin 5business daysAlertaddressedwithin 24hoursContactadjusterwithin 1business dayPT/OTupdatesevery 14daysImpact ofworry onrecoverydocumentedCM AnalysisincludestreatmentplanassessmentRTWnegotiationbased onODGguidelinesUse onlyapprovedabbreviations,IncludeCPT codesforprocedures,Follow upwith IWwithin 2 dayspost-OVHealthwiseeducationdocumentedTreatmentrequestsproperlyfacilitatedHealthwiseresourcesprovided forbehavioralhealthSpecificactions withexact datesdocumented11.Propertemplateformatused (!bha)TreatmentrequestsproperlyfacilitatedConfoundingfactorsupdatedCreatespecificPlan ofActionSymptomprogressionmonitoringplandocumented24.FunctionalimprovementdocumentedShare jobdescriptionwith ALLproviders,SpecialHandlingInstructionsfollowedUse LASERframeworkwithresistant IWODGbenchmarksreferenced8.Monthly IWcontactdocumented15.Symptomprogressionmonitoringplandocumented6.Adjusterupdate within1 day ofappointmentfindings27.IncludeCPT codesforprocedures,Monthly IWcontactdocumentedJobdescriptionshared withall providersConcentrationdifficultiesnotedLASERtechniquesdocumentedwhenappropriate3.InitialAssessmentcompletedwithin 5business daysNetworkprovidersproperlydocumented21.SpecialHandlingInstructionsfollowedTransitionaldutyoptionsexplored14.TreatmentrequestsproperlyfacilitatedInitialadjustercontactwithin 1business dayIncludeICD-10codes withdiagnosis,18.RTWnegotiationbased onODGguidelines29.Documentemployeraccommodationstatus,13.Impact ofworry onrecoverydocumentedProviderfollow-upwithin 1 dayof office visitAdjusterupdate within1 day ofappointmentfindingsIW follow-up within2 days ofoffice visit6.Alertaddressedwithin 24hoursInitialAssessmentcompletedwithin 5business daysDocumentcurrentfunctionalityTemplatescompletedper PMAstandardsDocumentmedicationcompliance,HealthwiseeducationdocumentedSpecificactions withexact datesdocumented8.Healthwiseresourcesprovided forbehavioralhealthDocumentPT updatesevery 14daysDocumentRTWprogressagainst ODGConfoundingfactorsupdatedIW follow-up within2 days ofoffice visitComorbiditiesproperlydocumentedSpecialHandlingInstructionsfollowedImpact ofworry onrecoverydocumentedShare jobdescriptionwith ALLproviders,Psychosocialbarriers torecoveryidentifiedMotivationalinterviewingtechniquedocumentedInitialadjustercontactwithin 1business dayFollow uponancillaryservices17.Jobdescriptionshared withall providers11.POAaddressespsychosocialbarriersActivelisteningtechniquesdocumentedDocumentemployeraccommodationstatus,Propertemplateformatused (!bha)IncludeICD-10codes withdiagnosis,7.LASERtechniqueused withresistant IW1.Initialadjustercontactwithin 1business dayTranslatemedicalterms tolayman'sterms13.Networkprovidersproperlydocumented30.Share jobdescriptionwith ALLproviders,DocumentCMAnalysis inOV noteIW/Provider/Employercontact within 2business daysUse onlyapprovedabbreviations,Share jobdescriptionwithproviderEmployercollaborationfor RTWdocumented28.Documentmedicationcompliance,ComorbiditiesproperlydocumentedDocumentMED fornarcoticprescriptionsPOAaddressespsychosocialbarriersIW/Provider/Employercontact within 2business daysDocumentemployeraccommodationstatusCompleteInitialAssessmentwithin 5 daysPT/OTupdatesevery 14days2.IW/Provider/Employercontact within 2business daysICD-10 codeincludedwithdiagnosisSymptomprogressionmonitoringplandocumented12.Templatescompletedper PMAstandardsFunctionalimprovementdocumentedNetworkprovidersproperlydocumentedAlertaddressedwithin 24hoursIncludeCPT codesforprocedures,Documentemployeraccommodationstatus,10.POAaddressesmedicationmanagementUse onlyapprovedabbreviations16.Ongoing IWeducationdocumentedPOAaddressesmedicationmanagementBehavioralHealth AlertproperlydocumentedTemplatescompletedper PMAstandards1.BehavioralHealth Alertproperlydocumented19.Employercollaborationfor RTWdocumentedODGbenchmarksreferencedFunctionalimprovementdocumentedOngoing IWeducationdocumentedDocumentODGbenchmarksActivelisteningtechniquesdocumentedMotivationalinterviewingtechniquedocumentedLASERtechniqueused withresistant IWRTWnegotiationbased onODGguidelines22.ComorbiditiesproperlydocumentedDocumentIW educationwithHealthwise26.IncludeICD-10codes withdiagnosis,Documentnetworkstatus ofprovidersHealthwiseresourcesprovided forbehavioralhealth3.Concisedescriptionof behavioralissue (1-2lines)CM Analysisincludestreatmentplanassessment4.IW follow-up within2 days ofoffice visitICD-10 codeincludedwithdiagnosis9.CM AnalysisincludestreatmentplanassessmentPOAaddressesmedicationmanagement2.ICD-10 codeincludedwithdiagnosisDocumentRTWbarriersDocumentmedicationcomplianceProviderfollow-upwithin 1 dayof office visitDocumentmedicationcompliance,5.Providerfollow-upwithin 1 dayof office visitContactproviderwithin 1day of OVEmployercollaborationfor RTWdocumentedLASERtechniqueused withresistant IWLASERtechniquesdocumentedwhenappropriateDocumentpsychosocialbarriers7.PT/OTupdatesevery 14daysMonthly IWcontactdocumentedOngoing IWeducationdocumented20.TransitionaldutyoptionsexploredPOAaddressespsychosocialbarriers25.LASERtechniquesdocumentedwhenappropriate23.ODGbenchmarksreferencedJobdescriptionshared withall providersPsychosocialbarriers torecoveryidentified

QA / BH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transitional duty options explored
  2. Concise description of behavioral issue (1-2 lines)
  3. Concentration difficulties noted
  4. Include CPT codes for procedures
  5. Confounding factors updated
    5.
  6. Include ICD-10 codes with diagnosis
  7. Proper template format used (!bha)
  8. Adjuster update within 1 day of appointment findings
  9. Psychosocial barriers to recovery identified
    10.
  10. Behavioral Health Alert properly documented
  11. Active listening techniques documented
    12.
  12. Specific actions with exact dates documented
    4.
  13. Concentration difficulties noted
    14.
  14. Concise description of behavioral issue (1-2 lines)
  15. Use only approved abbreviations,
    31.
  16. Motivational interviewing technique documented
    9.
  17. Healthwise education documented
    15.
  18. Initial Assessment completed within 5 business days
  19. Alert addressed within 24 hours
  20. Contact adjuster within 1 business day
  21. PT/OT updates every 14 days
  22. Impact of worry on recovery documented
  23. CM Analysis includes treatment plan assessment
  24. RTW negotiation based on ODG guidelines
  25. Use only approved abbreviations,
  26. Include CPT codes for procedures,
  27. Follow up with IW within 2 days post-OV
  28. Healthwise education documented
  29. Treatment requests properly facilitated
  30. Healthwise resources provided for behavioral health
  31. Specific actions with exact dates documented
  32. Proper template format used (!bha)
    11.
  33. Treatment requests properly facilitated
  34. Confounding factors updated
  35. Create specific Plan of Action
  36. Symptom progression monitoring plan documented
  37. Functional improvement documented
    24.
  38. Share job description with ALL providers,
  39. Special Handling Instructions followed
  40. Use LASER framework with resistant IW
  41. ODG benchmarks referenced
  42. Monthly IW contact documented
    8.
  43. Symptom progression monitoring plan documented
    15.
  44. Adjuster update within 1 day of appointment findings
    6.
  45. Include CPT codes for procedures,
    27.
  46. Monthly IW contact documented
  47. Job description shared with all providers
  48. Concentration difficulties noted
  49. LASER techniques documented when appropriate
  50. Initial Assessment completed within 5 business days
    3.
  51. Network providers properly documented
  52. Special Handling Instructions followed
    21.
  53. Transitional duty options explored
  54. Treatment requests properly facilitated
    14.
  55. Initial adjuster contact within 1 business day
  56. Include ICD-10 codes with diagnosis,
  57. RTW negotiation based on ODG guidelines
    18.
  58. Document employer accommodation status,
    29.
  59. Impact of worry on recovery documented
    13.
  60. Provider follow-up within 1 day of office visit
  61. Adjuster update within 1 day of appointment findings
  62. IW follow-up within 2 days of office visit
  63. Alert addressed within 24 hours
    6.
  64. Initial Assessment completed within 5 business days
  65. Document current functionality
  66. Templates completed per PMA standards
  67. Document medication compliance,
  68. Healthwise education documented
  69. Specific actions with exact dates documented
  70. Healthwise resources provided for behavioral health
    8.
  71. Document PT updates every 14 days
  72. Document RTW progress against ODG
  73. Confounding factors updated
  74. IW follow-up within 2 days of office visit
  75. Comorbidities properly documented
  76. Special Handling Instructions followed
  77. Impact of worry on recovery documented
  78. Share job description with ALL providers,
  79. Psychosocial barriers to recovery identified
  80. Motivational interviewing technique documented
  81. Initial adjuster contact within 1 business day
  82. Follow up on ancillary services
  83. Job description shared with all providers
    17.
  84. POA addresses psychosocial barriers
    11.
  85. Active listening techniques documented
  86. Document employer accommodation status,
  87. Proper template format used (!bha)
  88. Include ICD-10 codes with diagnosis,
  89. LASER technique used with resistant IW
    7.
  90. Initial adjuster contact within 1 business day
    1.
  91. Translate medical terms to layman's terms
  92. Network providers properly documented
    13.
  93. Share job description with ALL providers,
    30.
  94. Document CM Analysis in OV note
  95. IW/Provider/Employer contact within 2 business days
  96. Use only approved abbreviations,
  97. Share job description with provider
  98. Employer collaboration for RTW documented
  99. Document medication compliance,
    28.
  100. Comorbidities properly documented
  101. Document MED for narcotic prescriptions
  102. POA addresses psychosocial barriers
  103. IW/Provider/Employer contact within 2 business days
  104. Document employer accommodation status
  105. Complete Initial Assessment within 5 days
  106. PT/OT updates every 14 days
  107. IW/Provider/Employer contact within 2 business days
    2.
  108. ICD-10 code included with diagnosis
  109. Symptom progression monitoring plan documented
  110. Templates completed per PMA standards
    12.
  111. Functional improvement documented
  112. Network providers properly documented
  113. Alert addressed within 24 hours
  114. Include CPT codes for procedures,
  115. Document employer accommodation status,
  116. POA addresses medication management
    10.
  117. Use only approved abbreviations
  118. Ongoing IW education documented
    16.
  119. POA addresses medication management
  120. Behavioral Health Alert properly documented
  121. Templates completed per PMA standards
  122. Behavioral Health Alert properly documented
    1.
  123. Employer collaboration for RTW documented
    19.
  124. ODG benchmarks referenced
  125. Functional improvement documented
  126. Ongoing IW education documented
  127. Document ODG benchmarks
  128. Active listening techniques documented
  129. Motivational interviewing technique documented
  130. LASER technique used with resistant IW
  131. RTW negotiation based on ODG guidelines
  132. Comorbidities properly documented
    22.
  133. Document IW education with Healthwise
  134. Include ICD-10 codes with diagnosis,
    26.
  135. Document network status of providers
  136. Healthwise resources provided for behavioral health
  137. Concise description of behavioral issue (1-2 lines)
    3.
  138. CM Analysis includes treatment plan assessment
  139. IW follow-up within 2 days of office visit
    4.
  140. ICD-10 code included with diagnosis
  141. CM Analysis includes treatment plan assessment
    9.
  142. POA addresses medication management
  143. ICD-10 code included with diagnosis
    2.
  144. Document RTW barriers
  145. Document medication compliance
  146. Provider follow-up within 1 day of office visit
  147. Document medication compliance,
  148. Provider follow-up within 1 day of office visit
    5.
  149. Contact provider within 1 day of OV
  150. Employer collaboration for RTW documented
  151. LASER technique used with resistant IW
  152. LASER techniques documented when appropriate
  153. Document psychosocial barriers
  154. PT/OT updates every 14 days
    7.
  155. Monthly IW contact documented
  156. Ongoing IW education documented
  157. Transitional duty options explored
    20.
  158. POA addresses psychosocial barriers
  159. LASER techniques documented when appropriate
    25.
  160. ODG benchmarks referenced
    23.
  161. Job description shared with all providers
  162. Psychosocial barriers to recovery identified