Employercollaborationfor RTWdocumentedDocumentemployeraccommodationstatus,DocumentIW educationwithHealthwise17.Jobdescriptionshared withall providersIW/Provider/Employercontact within 2business daysAdjusterupdate within1 day ofappointmentfindingsInitialadjustercontactwithin 1business dayAlertaddressedwithin 24hoursLASERtechniquesdocumentedwhenappropriate6.Alertaddressedwithin 24hoursMotivationalinterviewingtechniquedocumentedCreatespecificPlan ofActionImpact ofworry onrecoverydocumentedNetworkprovidersproperlydocumented4.Specificactions withexact datesdocumented16.Ongoing IWeducationdocumentedInitialAssessmentcompletedwithin 5business days22.Comorbiditiesproperlydocumented12.Templatescompletedper PMAstandards12.ActivelisteningtechniquesdocumentedPsychosocialbarriers torecoveryidentified25.LASERtechniquesdocumentedwhenappropriateRTWnegotiationbased onODGguidelinesPropertemplateformatused (!bha)IncludeICD-10codes withdiagnosis,DocumentemployeraccommodationstatusDocumentODGbenchmarksMonthly IWcontactdocumentedDocumentmedicationcompliance,IncludeCPT codesforprocedures,4.IW follow-up within2 days ofoffice visitCompleteInitialAssessmentwithin 5 daysConcisedescriptionof behavioralissue (1-2lines)29.Documentemployeraccommodationstatus,IncludeICD-10codes withdiagnosis23.ODGbenchmarksreferencedCM AnalysisincludestreatmentplanassessmentConcentrationdifficultiesnoted19.Employercollaborationfor RTWdocumented9.MotivationalinterviewingtechniquedocumentedHealthwiseresourcesprovided forbehavioralhealthTemplatescompletedper PMAstandardsIncludeICD-10codes withdiagnosis,DocumentMED fornarcoticprescriptionsInitialadjustercontactwithin 1business dayPsychosocialbarriers torecoveryidentifiedIW/Provider/Employercontact within 2business daysODGbenchmarksreferencedICD-10 codeincludedwithdiagnosis18.RTWnegotiationbased onODGguidelinesShare jobdescriptionwith ALLproviders,26.IncludeICD-10codes withdiagnosis,31.Use onlyapprovedabbreviations,SymptomprogressionmonitoringplandocumentedTreatmentrequestsproperlyfacilitatedLASERtechniqueused withresistant IWUse LASERframeworkwithresistant IWPOAaddressespsychosocialbarriersHealthwiseeducationdocumentedIncludeCPT codesforprocedures10.POAaddressesmedicationmanagementProviderfollow-upwithin 1 dayof office visitTreatmentrequestsproperlyfacilitatedPOAaddressesmedicationmanagementMotivationalinterviewingtechniquedocumentedDocumentPT updatesevery 14daysDocumentpsychosocialbarriersSpecialHandlingInstructionsfollowedSpecificactions withexact datesdocumentedConcisedescriptionof behavioralissue (1-2lines)ConfoundingfactorsupdatedFollow uponancillaryservices9.CM AnalysisincludestreatmentplanassessmentSymptomprogressionmonitoringplandocumented15.SymptomprogressionmonitoringplandocumentedIW follow-up within2 days ofoffice visitPropertemplateformatused (!bha)FunctionalimprovementdocumentedSpecificactions withexact datesdocumentedBehavioralHealth AlertproperlydocumentedIncludeCPT codesforprocedures,Monthly IWcontactdocumentedJobdescriptionshared withall providersEmployercollaborationfor RTWdocumented11.Propertemplateformatused (!bha)Impact ofworry onrecoverydocumented21.SpecialHandlingInstructionsfollowedConcentrationdifficultiesnotedActivelisteningtechniquesdocumentedFollow upwith IWwithin 2 dayspost-OVUse onlyapprovedabbreviations,ODGbenchmarksreferencedNetworkprovidersproperlydocumentedJobdescriptionshared withall providersDocumentCMAnalysis inOV noteDocumentcurrentfunctionality3.InitialAssessmentcompletedwithin 5business days7.PT/OTupdatesevery 14daysUse onlyapprovedabbreviations,13.Networkprovidersproperlydocumented20.TransitionaldutyoptionsexploredActivelisteningtechniquesdocumentedTemplatescompletedper PMAstandardsDocumentemployeraccommodationstatus,Ongoing IWeducationdocumented14.ConcentrationdifficultiesnotedUse onlyapprovedabbreviations1.BehavioralHealth Alertproperlydocumented5.ConfoundingfactorsupdatedInitialAssessmentcompletedwithin 5business daysComorbiditiesproperlydocumentedPT/OTupdatesevery 14daysContactproviderwithin 1day of OV24.FunctionalimprovementdocumentedDocumentRTWprogressagainst ODGDocumentnetworkstatus ofprovidersPOAaddressesmedicationmanagementBehavioralHealth AlertproperlydocumentedFunctionalimprovementdocumented10.Psychosocialbarriers torecoveryidentified30.Share jobdescriptionwith ALLproviders,Share jobdescriptionwith ALLproviders,Adjusterupdate within1 day ofappointmentfindingsConfoundingfactorsupdatedComorbiditiesproperlydocumentedICD-10 codeincludedwithdiagnosisPT/OTupdatesevery 14days8.Monthly IWcontactdocumented28.Documentmedicationcompliance,Share jobdescriptionwithprovider6.Adjusterupdate within1 day ofappointmentfindingsRTWnegotiationbased onODGguidelinesLASERtechniquesdocumentedwhenappropriate15.Healthwiseeducationdocumented2.ICD-10 codeincludedwithdiagnosis14.TreatmentrequestsproperlyfacilitatedTransitionaldutyoptionsexploredCM Analysisincludestreatmentplanassessment7.LASERtechniqueused withresistant IWSpecialHandlingInstructionsfollowedPOAaddressespsychosocialbarriers27.IncludeCPT codesforprocedures,2.IW/Provider/Employercontact within 2business daysIW follow-up within2 days ofoffice visit13.Impact ofworry onrecoverydocumented11.POAaddressespsychosocialbarriersDocumentmedicationcompliance,3.Concisedescriptionof behavioralissue (1-2lines)5.Providerfollow-upwithin 1 dayof office visitAlertaddressedwithin 24hours8.Healthwiseresourcesprovided forbehavioralhealthHealthwiseeducationdocumentedTransitionaldutyoptionsexploredContactadjusterwithin 1business day1.Initialadjustercontactwithin 1business dayHealthwiseresourcesprovided forbehavioralhealthOngoing IWeducationdocumentedProviderfollow-upwithin 1 dayof office visitLASERtechniqueused withresistant IWDocumentmedicationcomplianceDocumentRTWbarriersTranslatemedicalterms tolayman'stermsEmployercollaborationfor RTWdocumentedDocumentemployeraccommodationstatus,DocumentIW educationwithHealthwise17.Jobdescriptionshared withall providersIW/Provider/Employercontact within 2business daysAdjusterupdate within1 day ofappointmentfindingsInitialadjustercontactwithin 1business dayAlertaddressedwithin 24hoursLASERtechniquesdocumentedwhenappropriate6.Alertaddressedwithin 24hoursMotivationalinterviewingtechniquedocumentedCreatespecificPlan ofActionImpact ofworry onrecoverydocumentedNetworkprovidersproperlydocumented4.Specificactions withexact datesdocumented16.Ongoing IWeducationdocumentedInitialAssessmentcompletedwithin 5business days22.Comorbiditiesproperlydocumented12.Templatescompletedper PMAstandards12.ActivelisteningtechniquesdocumentedPsychosocialbarriers torecoveryidentified25.LASERtechniquesdocumentedwhenappropriateRTWnegotiationbased onODGguidelinesPropertemplateformatused (!bha)IncludeICD-10codes withdiagnosis,DocumentemployeraccommodationstatusDocumentODGbenchmarksMonthly IWcontactdocumentedDocumentmedicationcompliance,IncludeCPT codesforprocedures,4.IW follow-up within2 days ofoffice visitCompleteInitialAssessmentwithin 5 daysConcisedescriptionof behavioralissue (1-2lines)29.Documentemployeraccommodationstatus,IncludeICD-10codes withdiagnosis23.ODGbenchmarksreferencedCM AnalysisincludestreatmentplanassessmentConcentrationdifficultiesnoted19.Employercollaborationfor RTWdocumented9.MotivationalinterviewingtechniquedocumentedHealthwiseresourcesprovided forbehavioralhealthTemplatescompletedper PMAstandardsIncludeICD-10codes withdiagnosis,DocumentMED fornarcoticprescriptionsInitialadjustercontactwithin 1business dayPsychosocialbarriers torecoveryidentifiedIW/Provider/Employercontact within 2business daysODGbenchmarksreferencedICD-10 codeincludedwithdiagnosis18.RTWnegotiationbased onODGguidelinesShare jobdescriptionwith ALLproviders,26.IncludeICD-10codes withdiagnosis,31.Use onlyapprovedabbreviations,SymptomprogressionmonitoringplandocumentedTreatmentrequestsproperlyfacilitatedLASERtechniqueused withresistant IWUse LASERframeworkwithresistant IWPOAaddressespsychosocialbarriersHealthwiseeducationdocumentedIncludeCPT codesforprocedures10.POAaddressesmedicationmanagementProviderfollow-upwithin 1 dayof office visitTreatmentrequestsproperlyfacilitatedPOAaddressesmedicationmanagementMotivationalinterviewingtechniquedocumentedDocumentPT updatesevery 14daysDocumentpsychosocialbarriersSpecialHandlingInstructionsfollowedSpecificactions withexact datesdocumentedConcisedescriptionof behavioralissue (1-2lines)ConfoundingfactorsupdatedFollow uponancillaryservices9.CM AnalysisincludestreatmentplanassessmentSymptomprogressionmonitoringplandocumented15.SymptomprogressionmonitoringplandocumentedIW follow-up within2 days ofoffice visitPropertemplateformatused (!bha)FunctionalimprovementdocumentedSpecificactions withexact datesdocumentedBehavioralHealth AlertproperlydocumentedIncludeCPT codesforprocedures,Monthly IWcontactdocumentedJobdescriptionshared withall providersEmployercollaborationfor RTWdocumented11.Propertemplateformatused (!bha)Impact ofworry onrecoverydocumented21.SpecialHandlingInstructionsfollowedConcentrationdifficultiesnotedActivelisteningtechniquesdocumentedFollow upwith IWwithin 2 dayspost-OVUse onlyapprovedabbreviations,ODGbenchmarksreferencedNetworkprovidersproperlydocumentedJobdescriptionshared withall providersDocumentCMAnalysis inOV noteDocumentcurrentfunctionality3.InitialAssessmentcompletedwithin 5business days7.PT/OTupdatesevery 14daysUse onlyapprovedabbreviations,13.Networkprovidersproperlydocumented20.TransitionaldutyoptionsexploredActivelisteningtechniquesdocumentedTemplatescompletedper PMAstandardsDocumentemployeraccommodationstatus,Ongoing IWeducationdocumented14.ConcentrationdifficultiesnotedUse onlyapprovedabbreviations1.BehavioralHealth Alertproperlydocumented5.ConfoundingfactorsupdatedInitialAssessmentcompletedwithin 5business daysComorbiditiesproperlydocumentedPT/OTupdatesevery 14daysContactproviderwithin 1day of OV24.FunctionalimprovementdocumentedDocumentRTWprogressagainst ODGDocumentnetworkstatus ofprovidersPOAaddressesmedicationmanagementBehavioralHealth AlertproperlydocumentedFunctionalimprovementdocumented10.Psychosocialbarriers torecoveryidentified30.Share jobdescriptionwith ALLproviders,Share jobdescriptionwith ALLproviders,Adjusterupdate within1 day ofappointmentfindingsConfoundingfactorsupdatedComorbiditiesproperlydocumentedICD-10 codeincludedwithdiagnosisPT/OTupdatesevery 14days8.Monthly IWcontactdocumented28.Documentmedicationcompliance,Share jobdescriptionwithprovider6.Adjusterupdate within1 day ofappointmentfindingsRTWnegotiationbased onODGguidelinesLASERtechniquesdocumentedwhenappropriate15.Healthwiseeducationdocumented2.ICD-10 codeincludedwithdiagnosis14.TreatmentrequestsproperlyfacilitatedTransitionaldutyoptionsexploredCM Analysisincludestreatmentplanassessment7.LASERtechniqueused withresistant IWSpecialHandlingInstructionsfollowedPOAaddressespsychosocialbarriers27.IncludeCPT codesforprocedures,2.IW/Provider/Employercontact within 2business daysIW follow-up within2 days ofoffice visit13.Impact ofworry onrecoverydocumented11.POAaddressespsychosocialbarriersDocumentmedicationcompliance,3.Concisedescriptionof behavioralissue (1-2lines)5.Providerfollow-upwithin 1 dayof office visitAlertaddressedwithin 24hours8.Healthwiseresourcesprovided forbehavioralhealthHealthwiseeducationdocumentedTransitionaldutyoptionsexploredContactadjusterwithin 1business day1.Initialadjustercontactwithin 1business dayHealthwiseresourcesprovided forbehavioralhealthOngoing IWeducationdocumentedProviderfollow-upwithin 1 dayof office visitLASERtechniqueused withresistant IWDocumentmedicationcomplianceDocumentRTWbarriersTranslatemedicalterms tolayman'sterms

QA / BH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Employer collaboration for RTW documented
  2. Document employer accommodation status,
  3. Document IW education with Healthwise
  4. Job description shared with all providers
    17.
  5. IW/Provider/Employer contact within 2 business days
  6. Adjuster update within 1 day of appointment findings
  7. Initial adjuster contact within 1 business day
  8. Alert addressed within 24 hours
  9. LASER techniques documented when appropriate
  10. Alert addressed within 24 hours
    6.
  11. Motivational interviewing technique documented
  12. Create specific Plan of Action
  13. Impact of worry on recovery documented
  14. Network providers properly documented
  15. Specific actions with exact dates documented
    4.
  16. Ongoing IW education documented
    16.
  17. Initial Assessment completed within 5 business days
  18. Comorbidities properly documented
    22.
  19. Templates completed per PMA standards
    12.
  20. Active listening techniques documented
    12.
  21. Psychosocial barriers to recovery identified
  22. LASER techniques documented when appropriate
    25.
  23. RTW negotiation based on ODG guidelines
  24. Proper template format used (!bha)
  25. Include ICD-10 codes with diagnosis,
  26. Document employer accommodation status
  27. Document ODG benchmarks
  28. Monthly IW contact documented
  29. Document medication compliance,
  30. Include CPT codes for procedures,
  31. IW follow-up within 2 days of office visit
    4.
  32. Complete Initial Assessment within 5 days
  33. Concise description of behavioral issue (1-2 lines)
  34. Document employer accommodation status,
    29.
  35. Include ICD-10 codes with diagnosis
  36. ODG benchmarks referenced
    23.
  37. CM Analysis includes treatment plan assessment
  38. Concentration difficulties noted
  39. Employer collaboration for RTW documented
    19.
  40. Motivational interviewing technique documented
    9.
  41. Healthwise resources provided for behavioral health
  42. Templates completed per PMA standards
  43. Include ICD-10 codes with diagnosis,
  44. Document MED for narcotic prescriptions
  45. Initial adjuster contact within 1 business day
  46. Psychosocial barriers to recovery identified
  47. IW/Provider/Employer contact within 2 business days
  48. ODG benchmarks referenced
  49. ICD-10 code included with diagnosis
  50. RTW negotiation based on ODG guidelines
    18.
  51. Share job description with ALL providers,
  52. Include ICD-10 codes with diagnosis,
    26.
  53. Use only approved abbreviations,
    31.
  54. Symptom progression monitoring plan documented
  55. Treatment requests properly facilitated
  56. LASER technique used with resistant IW
  57. Use LASER framework with resistant IW
  58. POA addresses psychosocial barriers
  59. Healthwise education documented
  60. Include CPT codes for procedures
  61. POA addresses medication management
    10.
  62. Provider follow-up within 1 day of office visit
  63. Treatment requests properly facilitated
  64. POA addresses medication management
  65. Motivational interviewing technique documented
  66. Document PT updates every 14 days
  67. Document psychosocial barriers
  68. Special Handling Instructions followed
  69. Specific actions with exact dates documented
  70. Concise description of behavioral issue (1-2 lines)
  71. Confounding factors updated
  72. Follow up on ancillary services
  73. CM Analysis includes treatment plan assessment
    9.
  74. Symptom progression monitoring plan documented
  75. Symptom progression monitoring plan documented
    15.
  76. IW follow-up within 2 days of office visit
  77. Proper template format used (!bha)
  78. Functional improvement documented
  79. Specific actions with exact dates documented
  80. Behavioral Health Alert properly documented
  81. Include CPT codes for procedures,
  82. Monthly IW contact documented
  83. Job description shared with all providers
  84. Employer collaboration for RTW documented
  85. Proper template format used (!bha)
    11.
  86. Impact of worry on recovery documented
  87. Special Handling Instructions followed
    21.
  88. Concentration difficulties noted
  89. Active listening techniques documented
  90. Follow up with IW within 2 days post-OV
  91. Use only approved abbreviations,
  92. ODG benchmarks referenced
  93. Network providers properly documented
  94. Job description shared with all providers
  95. Document CM Analysis in OV note
  96. Document current functionality
  97. Initial Assessment completed within 5 business days
    3.
  98. PT/OT updates every 14 days
    7.
  99. Use only approved abbreviations,
  100. Network providers properly documented
    13.
  101. Transitional duty options explored
    20.
  102. Active listening techniques documented
  103. Templates completed per PMA standards
  104. Document employer accommodation status,
  105. Ongoing IW education documented
  106. Concentration difficulties noted
    14.
  107. Use only approved abbreviations
  108. Behavioral Health Alert properly documented
    1.
  109. Confounding factors updated
    5.
  110. Initial Assessment completed within 5 business days
  111. Comorbidities properly documented
  112. PT/OT updates every 14 days
  113. Contact provider within 1 day of OV
  114. Functional improvement documented
    24.
  115. Document RTW progress against ODG
  116. Document network status of providers
  117. POA addresses medication management
  118. Behavioral Health Alert properly documented
  119. Functional improvement documented
  120. Psychosocial barriers to recovery identified
    10.
  121. Share job description with ALL providers,
    30.
  122. Share job description with ALL providers,
  123. Adjuster update within 1 day of appointment findings
  124. Confounding factors updated
  125. Comorbidities properly documented
  126. ICD-10 code included with diagnosis
  127. PT/OT updates every 14 days
  128. Monthly IW contact documented
    8.
  129. Document medication compliance,
    28.
  130. Share job description with provider
  131. Adjuster update within 1 day of appointment findings
    6.
  132. RTW negotiation based on ODG guidelines
  133. LASER techniques documented when appropriate
  134. Healthwise education documented
    15.
  135. ICD-10 code included with diagnosis
    2.
  136. Treatment requests properly facilitated
    14.
  137. Transitional duty options explored
  138. CM Analysis includes treatment plan assessment
  139. LASER technique used with resistant IW
    7.
  140. Special Handling Instructions followed
  141. POA addresses psychosocial barriers
  142. Include CPT codes for procedures,
    27.
  143. IW/Provider/Employer contact within 2 business days
    2.
  144. IW follow-up within 2 days of office visit
  145. Impact of worry on recovery documented
    13.
  146. POA addresses psychosocial barriers
    11.
  147. Document medication compliance,
  148. Concise description of behavioral issue (1-2 lines)
    3.
  149. Provider follow-up within 1 day of office visit
    5.
  150. Alert addressed within 24 hours
  151. Healthwise resources provided for behavioral health
    8.
  152. Healthwise education documented
  153. Transitional duty options explored
  154. Contact adjuster within 1 business day
  155. Initial adjuster contact within 1 business day
    1.
  156. Healthwise resources provided for behavioral health
  157. Ongoing IW education documented
  158. Provider follow-up within 1 day of office visit
  159. LASER technique used with resistant IW
  160. Document medication compliance
  161. Document RTW barriers
  162. Translate medical terms to layman's terms