Ongoing IWeducationdocumentedPOAaddressespsychosocialbarriersAlertaddressedwithin 24hoursEmployercollaborationfor RTWdocumented13.NetworkprovidersproperlydocumentedActivelisteningtechniquesdocumented10.Psychosocialbarriers torecoveryidentifiedDocumentpsychosocialbarriersDocumentODGbenchmarksEmployercollaborationfor RTWdocumented10.POAaddressesmedicationmanagementFunctionalimprovementdocumentedInitialAssessmentcompletedwithin 5business daysHealthwiseresourcesprovided forbehavioralhealthActivelisteningtechniquesdocumentedShare jobdescriptionwith ALLproviders,Providerfollow-upwithin 1 dayof office visit30.Share jobdescriptionwith ALLproviders,Specificactions withexact datesdocumentedUse onlyapprovedabbreviationsUse onlyapprovedabbreviations,Impact ofworry onrecoverydocumentedAlertaddressedwithin 24hoursShare jobdescriptionwithprovider15.SymptomprogressionmonitoringplandocumentedCM AnalysisincludestreatmentplanassessmentShare jobdescriptionwith ALLproviders,24.FunctionalimprovementdocumentedHealthwiseeducationdocumentedRTWnegotiationbased onODGguidelinesDocumentIW educationwithHealthwiseHealthwiseeducationdocumentedDocumentmedicationcompliance13.Impact ofworry onrecoverydocumentedInitialadjustercontactwithin 1business day7.LASERtechniqueused withresistant IWDocumentmedicationcompliance,LASERtechniquesdocumentedwhenappropriateIncludeICD-10codes withdiagnosis,ConfoundingfactorsupdatedImpact ofworry onrecoverydocumentedPT/OTupdatesevery 14days8.Healthwiseresourcesprovided forbehavioralhealthPropertemplateformatused (!bha)20.Transitionaldutyoptionsexplored6.Alertaddressedwithin 24hoursIW/Provider/Employercontact within 2business daysPOAaddressesmedicationmanagementBehavioralHealth AlertproperlydocumentedLASERtechniqueused withresistant IW19.Employercollaborationfor RTWdocumented3.Concisedescriptionof behavioralissue (1-2lines)7.PT/OTupdatesevery 14daysPOAaddressesmedicationmanagementProviderfollow-upwithin 1 dayof office visitLASERtechniquesdocumentedwhenappropriate5.Confoundingfactorsupdated8.Monthly IWcontactdocumentedOngoing IWeducationdocumentedConcentrationdifficultiesnotedIW/Provider/Employercontact within 2business daysTransitionaldutyoptionsexplored31.Use onlyapprovedabbreviations,PT/OTupdatesevery 14daysContactproviderwithin 1day of OV3.InitialAssessmentcompletedwithin 5business daysSpecificactions withexact datesdocumentedMotivationalinterviewingtechniquedocumentedDocumentemployeraccommodationstatus,1.Initialadjustercontactwithin 1business day12.Templatescompletedper PMAstandards11.Propertemplateformatused (!bha)29.Documentemployeraccommodationstatus,Comorbiditiesproperlydocumented4.Specificactions withexact datesdocumented9.MotivationalinterviewingtechniquedocumentedIncludeICD-10codes withdiagnosis,Contactadjusterwithin 1business dayDocumentcurrentfunctionality18.RTWnegotiationbased onODGguidelines23.ODGbenchmarksreferenced4.IW follow-up within2 days ofoffice visit5.Providerfollow-upwithin 1 dayof office visitConcisedescriptionof behavioralissue (1-2lines)Translatemedicalterms tolayman'stermsIncludeCPT codesforprocedures,21.SpecialHandlingInstructionsfollowedFunctionalimprovementdocumentedBehavioralHealth AlertproperlydocumentedInitialAssessmentcompletedwithin 5business daysDocumentemployeraccommodationstatus,2.IW/Provider/Employercontact within 2business daysJobdescriptionshared withall providersFollow upwith IWwithin 2 dayspost-OVPsychosocialbarriers torecoveryidentifiedFollow uponancillaryservicesInitialadjustercontactwithin 1business dayMonthly IWcontactdocumentedICD-10 codeincludedwithdiagnosisDocumentCMAnalysis inOV noteODGbenchmarksreferenced22.Comorbiditiesproperlydocumented28.Documentmedicationcompliance,NetworkprovidersproperlydocumentedMotivationalinterviewingtechniquedocumentedUse LASERframeworkwithresistant IWODGbenchmarksreferenced26.IncludeICD-10codes withdiagnosis,NetworkprovidersproperlydocumentedConfoundingfactorsupdatedDocumentnetworkstatus ofproviders1.BehavioralHealth AlertproperlydocumentedDocumentMED fornarcoticprescriptions17.Jobdescriptionshared withall providersPsychosocialbarriers torecoveryidentifiedICD-10 codeincludedwithdiagnosisAdjusterupdate within1 day ofappointmentfindingsDocumentRTWbarriers9.CM AnalysisincludestreatmentplanassessmentTemplatescompletedper PMAstandardsPOAaddressespsychosocialbarriersTreatmentrequestsproperlyfacilitatedTransitionaldutyoptionsexplored6.Adjusterupdate within1 day ofappointmentfindingsJobdescriptionshared withall providersIW follow-up within2 days ofoffice visitTemplatescompletedper PMAstandardsMonthly IWcontactdocumentedDocumentRTWprogressagainst ODGTreatmentrequestsproperlyfacilitatedSpecialHandlingInstructionsfollowedSymptomprogressionmonitoringplandocumented11.POAaddressespsychosocialbarriersCM Analysisincludestreatmentplanassessment2.ICD-10 codeincludedwithdiagnosisLASERtechniqueused withresistant IW12.ActivelisteningtechniquesdocumentedUse onlyapprovedabbreviations,DocumentPT updatesevery 14daysDocumentemployeraccommodationstatusIncludeCPT codesforprocedures,14.Treatmentrequestsproperlyfacilitated14.Concentrationdifficultiesnoted25.LASERtechniquesdocumentedwhenappropriateCompleteInitialAssessmentwithin 5 daysCreatespecificPlan ofActionSymptomprogressionmonitoringplandocumentedComorbiditiesproperlydocumentedSpecialHandlingInstructionsfollowedIncludeICD-10codes withdiagnosisHealthwiseresourcesprovided forbehavioralhealthAdjusterupdate within1 day ofappointmentfindingsConcisedescriptionof behavioralissue (1-2lines)IW follow-up within2 days ofoffice visit16.Ongoing IWeducationdocumentedRTWnegotiationbased onODGguidelinesPropertemplateformatused (!bha)27.IncludeCPT codesforprocedures,Concentrationdifficultiesnoted15.HealthwiseeducationdocumentedDocumentmedicationcompliance,IncludeCPT codesforproceduresOngoing IWeducationdocumentedPOAaddressespsychosocialbarriersAlertaddressedwithin 24hoursEmployercollaborationfor RTWdocumented13.NetworkprovidersproperlydocumentedActivelisteningtechniquesdocumented10.Psychosocialbarriers torecoveryidentifiedDocumentpsychosocialbarriersDocumentODGbenchmarksEmployercollaborationfor RTWdocumented10.POAaddressesmedicationmanagementFunctionalimprovementdocumentedInitialAssessmentcompletedwithin 5business daysHealthwiseresourcesprovided forbehavioralhealthActivelisteningtechniquesdocumentedShare jobdescriptionwith ALLproviders,Providerfollow-upwithin 1 dayof office visit30.Share jobdescriptionwith ALLproviders,Specificactions withexact datesdocumentedUse onlyapprovedabbreviationsUse onlyapprovedabbreviations,Impact ofworry onrecoverydocumentedAlertaddressedwithin 24hoursShare jobdescriptionwithprovider15.SymptomprogressionmonitoringplandocumentedCM AnalysisincludestreatmentplanassessmentShare jobdescriptionwith ALLproviders,24.FunctionalimprovementdocumentedHealthwiseeducationdocumentedRTWnegotiationbased onODGguidelinesDocumentIW educationwithHealthwiseHealthwiseeducationdocumentedDocumentmedicationcompliance13.Impact ofworry onrecoverydocumentedInitialadjustercontactwithin 1business day7.LASERtechniqueused withresistant IWDocumentmedicationcompliance,LASERtechniquesdocumentedwhenappropriateIncludeICD-10codes withdiagnosis,ConfoundingfactorsupdatedImpact ofworry onrecoverydocumentedPT/OTupdatesevery 14days8.Healthwiseresourcesprovided forbehavioralhealthPropertemplateformatused (!bha)20.Transitionaldutyoptionsexplored6.Alertaddressedwithin 24hoursIW/Provider/Employercontact within 2business daysPOAaddressesmedicationmanagementBehavioralHealth AlertproperlydocumentedLASERtechniqueused withresistant IW19.Employercollaborationfor RTWdocumented3.Concisedescriptionof behavioralissue (1-2lines)7.PT/OTupdatesevery 14daysPOAaddressesmedicationmanagementProviderfollow-upwithin 1 dayof office visitLASERtechniquesdocumentedwhenappropriate5.Confoundingfactorsupdated8.Monthly IWcontactdocumentedOngoing IWeducationdocumentedConcentrationdifficultiesnotedIW/Provider/Employercontact within 2business daysTransitionaldutyoptionsexplored31.Use onlyapprovedabbreviations,PT/OTupdatesevery 14daysContactproviderwithin 1day of OV3.InitialAssessmentcompletedwithin 5business daysSpecificactions withexact datesdocumentedMotivationalinterviewingtechniquedocumentedDocumentemployeraccommodationstatus,1.Initialadjustercontactwithin 1business day12.Templatescompletedper PMAstandards11.Propertemplateformatused (!bha)29.Documentemployeraccommodationstatus,Comorbiditiesproperlydocumented4.Specificactions withexact datesdocumented9.MotivationalinterviewingtechniquedocumentedIncludeICD-10codes withdiagnosis,Contactadjusterwithin 1business dayDocumentcurrentfunctionality18.RTWnegotiationbased onODGguidelines23.ODGbenchmarksreferenced4.IW follow-up within2 days ofoffice visit5.Providerfollow-upwithin 1 dayof office visitConcisedescriptionof behavioralissue (1-2lines)Translatemedicalterms tolayman'stermsIncludeCPT codesforprocedures,21.SpecialHandlingInstructionsfollowedFunctionalimprovementdocumentedBehavioralHealth AlertproperlydocumentedInitialAssessmentcompletedwithin 5business daysDocumentemployeraccommodationstatus,2.IW/Provider/Employercontact within 2business daysJobdescriptionshared withall providersFollow upwith IWwithin 2 dayspost-OVPsychosocialbarriers torecoveryidentifiedFollow uponancillaryservicesInitialadjustercontactwithin 1business dayMonthly IWcontactdocumentedICD-10 codeincludedwithdiagnosisDocumentCMAnalysis inOV noteODGbenchmarksreferenced22.Comorbiditiesproperlydocumented28.Documentmedicationcompliance,NetworkprovidersproperlydocumentedMotivationalinterviewingtechniquedocumentedUse LASERframeworkwithresistant IWODGbenchmarksreferenced26.IncludeICD-10codes withdiagnosis,NetworkprovidersproperlydocumentedConfoundingfactorsupdatedDocumentnetworkstatus ofproviders1.BehavioralHealth AlertproperlydocumentedDocumentMED fornarcoticprescriptions17.Jobdescriptionshared withall providersPsychosocialbarriers torecoveryidentifiedICD-10 codeincludedwithdiagnosisAdjusterupdate within1 day ofappointmentfindingsDocumentRTWbarriers9.CM AnalysisincludestreatmentplanassessmentTemplatescompletedper PMAstandardsPOAaddressespsychosocialbarriersTreatmentrequestsproperlyfacilitatedTransitionaldutyoptionsexplored6.Adjusterupdate within1 day ofappointmentfindingsJobdescriptionshared withall providersIW follow-up within2 days ofoffice visitTemplatescompletedper PMAstandardsMonthly IWcontactdocumentedDocumentRTWprogressagainst ODGTreatmentrequestsproperlyfacilitatedSpecialHandlingInstructionsfollowedSymptomprogressionmonitoringplandocumented11.POAaddressespsychosocialbarriersCM Analysisincludestreatmentplanassessment2.ICD-10 codeincludedwithdiagnosisLASERtechniqueused withresistant IW12.ActivelisteningtechniquesdocumentedUse onlyapprovedabbreviations,DocumentPT updatesevery 14daysDocumentemployeraccommodationstatusIncludeCPT codesforprocedures,14.Treatmentrequestsproperlyfacilitated14.Concentrationdifficultiesnoted25.LASERtechniquesdocumentedwhenappropriateCompleteInitialAssessmentwithin 5 daysCreatespecificPlan ofActionSymptomprogressionmonitoringplandocumentedComorbiditiesproperlydocumentedSpecialHandlingInstructionsfollowedIncludeICD-10codes withdiagnosisHealthwiseresourcesprovided forbehavioralhealthAdjusterupdate within1 day ofappointmentfindingsConcisedescriptionof behavioralissue (1-2lines)IW follow-up within2 days ofoffice visit16.Ongoing IWeducationdocumentedRTWnegotiationbased onODGguidelinesPropertemplateformatused (!bha)27.IncludeCPT codesforprocedures,Concentrationdifficultiesnoted15.HealthwiseeducationdocumentedDocumentmedicationcompliance,IncludeCPT codesforprocedures

QA / BH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ongoing IW education documented
  2. POA addresses psychosocial barriers
  3. Alert addressed within 24 hours
  4. Employer collaboration for RTW documented
  5. Network providers properly documented
    13.
  6. Active listening techniques documented
  7. Psychosocial barriers to recovery identified
    10.
  8. Document psychosocial barriers
  9. Document ODG benchmarks
  10. Employer collaboration for RTW documented
  11. POA addresses medication management
    10.
  12. Functional improvement documented
  13. Initial Assessment completed within 5 business days
  14. Healthwise resources provided for behavioral health
  15. Active listening techniques documented
  16. Share job description with ALL providers,
  17. Provider follow-up within 1 day of office visit
  18. Share job description with ALL providers,
    30.
  19. Specific actions with exact dates documented
  20. Use only approved abbreviations
  21. Use only approved abbreviations,
  22. Impact of worry on recovery documented
  23. Alert addressed within 24 hours
  24. Share job description with provider
  25. Symptom progression monitoring plan documented
    15.
  26. CM Analysis includes treatment plan assessment
  27. Share job description with ALL providers,
  28. Functional improvement documented
    24.
  29. Healthwise education documented
  30. RTW negotiation based on ODG guidelines
  31. Document IW education with Healthwise
  32. Healthwise education documented
  33. Document medication compliance
  34. Impact of worry on recovery documented
    13.
  35. Initial adjuster contact within 1 business day
  36. LASER technique used with resistant IW
    7.
  37. Document medication compliance,
  38. LASER techniques documented when appropriate
  39. Include ICD-10 codes with diagnosis,
  40. Confounding factors updated
  41. Impact of worry on recovery documented
  42. PT/OT updates every 14 days
  43. Healthwise resources provided for behavioral health
    8.
  44. Proper template format used (!bha)
  45. Transitional duty options explored
    20.
  46. Alert addressed within 24 hours
    6.
  47. IW/Provider/Employer contact within 2 business days
  48. POA addresses medication management
  49. Behavioral Health Alert properly documented
  50. LASER technique used with resistant IW
  51. Employer collaboration for RTW documented
    19.
  52. Concise description of behavioral issue (1-2 lines)
    3.
  53. PT/OT updates every 14 days
    7.
  54. POA addresses medication management
  55. Provider follow-up within 1 day of office visit
  56. LASER techniques documented when appropriate
  57. Confounding factors updated
    5.
  58. Monthly IW contact documented
    8.
  59. Ongoing IW education documented
  60. Concentration difficulties noted
  61. IW/Provider/Employer contact within 2 business days
  62. Transitional duty options explored
  63. Use only approved abbreviations,
    31.
  64. PT/OT updates every 14 days
  65. Contact provider within 1 day of OV
  66. Initial Assessment completed within 5 business days
    3.
  67. Specific actions with exact dates documented
  68. Motivational interviewing technique documented
  69. Document employer accommodation status,
  70. Initial adjuster contact within 1 business day
    1.
  71. Templates completed per PMA standards
    12.
  72. Proper template format used (!bha)
    11.
  73. Document employer accommodation status,
    29.
  74. Comorbidities properly documented
  75. Specific actions with exact dates documented
    4.
  76. Motivational interviewing technique documented
    9.
  77. Include ICD-10 codes with diagnosis,
  78. Contact adjuster within 1 business day
  79. Document current functionality
  80. RTW negotiation based on ODG guidelines
    18.
  81. ODG benchmarks referenced
    23.
  82. IW follow-up within 2 days of office visit
    4.
  83. Provider follow-up within 1 day of office visit
    5.
  84. Concise description of behavioral issue (1-2 lines)
  85. Translate medical terms to layman's terms
  86. Include CPT codes for procedures,
  87. Special Handling Instructions followed
    21.
  88. Functional improvement documented
  89. Behavioral Health Alert properly documented
  90. Initial Assessment completed within 5 business days
  91. Document employer accommodation status,
  92. IW/Provider/Employer contact within 2 business days
    2.
  93. Job description shared with all providers
  94. Follow up with IW within 2 days post-OV
  95. Psychosocial barriers to recovery identified
  96. Follow up on ancillary services
  97. Initial adjuster contact within 1 business day
  98. Monthly IW contact documented
  99. ICD-10 code included with diagnosis
  100. Document CM Analysis in OV note
  101. ODG benchmarks referenced
  102. Comorbidities properly documented
    22.
  103. Document medication compliance,
    28.
  104. Network providers properly documented
  105. Motivational interviewing technique documented
  106. Use LASER framework with resistant IW
  107. ODG benchmarks referenced
  108. Include ICD-10 codes with diagnosis,
    26.
  109. Network providers properly documented
  110. Confounding factors updated
  111. Document network status of providers
  112. Behavioral Health Alert properly documented
    1.
  113. Document MED for narcotic prescriptions
  114. Job description shared with all providers
    17.
  115. Psychosocial barriers to recovery identified
  116. ICD-10 code included with diagnosis
  117. Adjuster update within 1 day of appointment findings
  118. Document RTW barriers
  119. CM Analysis includes treatment plan assessment
    9.
  120. Templates completed per PMA standards
  121. POA addresses psychosocial barriers
  122. Treatment requests properly facilitated
  123. Transitional duty options explored
  124. Adjuster update within 1 day of appointment findings
    6.
  125. Job description shared with all providers
  126. IW follow-up within 2 days of office visit
  127. Templates completed per PMA standards
  128. Monthly IW contact documented
  129. Document RTW progress against ODG
  130. Treatment requests properly facilitated
  131. Special Handling Instructions followed
  132. Symptom progression monitoring plan documented
  133. POA addresses psychosocial barriers
    11.
  134. CM Analysis includes treatment plan assessment
  135. ICD-10 code included with diagnosis
    2.
  136. LASER technique used with resistant IW
  137. Active listening techniques documented
    12.
  138. Use only approved abbreviations,
  139. Document PT updates every 14 days
  140. Document employer accommodation status
  141. Include CPT codes for procedures,
  142. Treatment requests properly facilitated
    14.
  143. Concentration difficulties noted
    14.
  144. LASER techniques documented when appropriate
    25.
  145. Complete Initial Assessment within 5 days
  146. Create specific Plan of Action
  147. Symptom progression monitoring plan documented
  148. Comorbidities properly documented
  149. Special Handling Instructions followed
  150. Include ICD-10 codes with diagnosis
  151. Healthwise resources provided for behavioral health
  152. Adjuster update within 1 day of appointment findings
  153. Concise description of behavioral issue (1-2 lines)
  154. IW follow-up within 2 days of office visit
  155. Ongoing IW education documented
    16.
  156. RTW negotiation based on ODG guidelines
  157. Proper template format used (!bha)
  158. Include CPT codes for procedures,
    27.
  159. Concentration difficulties noted
  160. Healthwise education documented
    15.
  161. Document medication compliance,
  162. Include CPT codes for procedures