Follow uponancillaryservicesCM AnalysisincludestreatmentplanassessmentInitialAssessmentcompletedwithin 5business days7.PT/OTupdatesevery 14days9.CM AnalysisincludestreatmentplanassessmentUse LASERframeworkwithresistant IWDocumentMED fornarcoticprescriptionsAlertaddressedwithin 24hoursPOAaddressesmedicationmanagement7.LASERtechniqueused withresistant IWDocumentemployeraccommodationstatus,Healthwiseresourcesprovided forbehavioralhealth12.ActivelisteningtechniquesdocumentedDocumentemployeraccommodationstatus,23.ODGbenchmarksreferencedMonthly IWcontactdocumentedDocumentIW educationwithHealthwiseMonthly IWcontactdocumented27.IncludeCPT codesforprocedures,Concisedescriptionof behavioralissue (1-2lines)LASERtechniqueused withresistant IWUse onlyapprovedabbreviations,Jobdescriptionshared withall providersIncludeCPT codesforproceduresTreatmentrequestsproperlyfacilitatedNetworkprovidersproperlydocumentedPsychosocialbarriers torecoveryidentified4.IW follow-up within2 days ofoffice visit20.TransitionaldutyoptionsexploredDocumentRTWbarriersIncludeCPT codesforprocedures,LASERtechniqueused withresistant IWTreatmentrequestsproperlyfacilitatedAdjusterupdate within1 day ofappointmentfindingsFunctionalimprovementdocumentedDocumentRTWprogressagainst ODGPOAaddressespsychosocialbarriersContactproviderwithin 1day of OV10.POAaddressesmedicationmanagementActivelisteningtechniquesdocumentedProviderfollow-upwithin 1 dayof office visit8.Monthly IWcontactdocumentedMotivationalinterviewingtechniquedocumented28.Documentmedicationcompliance,13.Networkprovidersproperlydocumented3.Concisedescriptionof behavioralissue (1-2lines)11.Propertemplateformatused (!bha)Translatemedicalterms tolayman'stermsDocumentmedicationcompliance,ODGbenchmarksreferenced4.Specificactions withexact datesdocumented15.Symptomprogressionmonitoringplandocumented1.BehavioralHealth AlertproperlydocumentedAdjusterupdate within1 day ofappointmentfindingsNetworkprovidersproperlydocumented12.Templatescompletedper PMAstandardsShare jobdescriptionwith ALLproviders,IW follow-up within2 days ofoffice visitMotivationalinterviewingtechniquedocumentedIW follow-up within2 days ofoffice visitSpecialHandlingInstructionsfollowedInitialadjustercontactwithin 1business dayInitialAssessmentcompletedwithin 5business daysLASERtechniquesdocumentedwhenappropriateHealthwiseeducationdocumented9.MotivationalinterviewingtechniquedocumentedPT/OTupdatesevery 14daysSymptomprogressionmonitoringplandocumentedCompleteInitialAssessmentwithin 5 daysFunctionalimprovementdocumentedUse onlyapprovedabbreviations14.TreatmentrequestsproperlyfacilitatedOngoing IWeducationdocumented6.Adjusterupdate within1 day ofappointmentfindingsDocumentPT updatesevery 14daysIncludeICD-10codes withdiagnosis,29.Documentemployeraccommodationstatus,26.IncludeICD-10codes withdiagnosis,DocumentODGbenchmarksCM AnalysisincludestreatmentplanassessmentCreatespecificPlan ofActionICD-10 codeincludedwithdiagnosisActivelisteningtechniquesdocumentedIW/Provider/Employercontact within 2business daysShare jobdescriptionwith ALLproviders,Psychosocialbarriers torecoveryidentified18.RTWnegotiationbased onODGguidelinesEmployercollaborationfor RTWdocumentedTemplatescompletedper PMAstandards2.IW/Provider/Employercontact within 2business daysDocumentCMAnalysis inOV noteConcentrationdifficultiesnotedPT/OTupdatesevery 14daysDocumentnetworkstatus ofprovidersSpecificactions withexact datesdocumented14.Concentrationdifficultiesnoted17.Jobdescriptionshared withall providersSpecificactions withexact datesdocumentedIncludeICD-10codes withdiagnosisContactadjusterwithin 1business dayComorbiditiesproperlydocumented13.Impact ofworry onrecoverydocumented11.POAaddressespsychosocialbarriers30.Share jobdescriptionwith ALLproviders,Documentmedicationcompliance,Initialadjustercontactwithin 1business dayDocumentmedicationcompliance3.InitialAssessmentcompletedwithin 5business days15.HealthwiseeducationdocumentedUse onlyapprovedabbreviations,1.Initialadjustercontactwithin 1business day2.ICD-10 codeincludedwithdiagnosisIncludeCPT codesforprocedures,LASERtechniquesdocumentedwhenappropriateTransitionaldutyoptionsexploredHealthwiseeducationdocumentedRTWnegotiationbased onODGguidelines21.SpecialHandlingInstructionsfollowedAlertaddressedwithin 24hours24.FunctionalimprovementdocumentedOngoing IWeducationdocumentedConcisedescriptionof behavioralissue (1-2lines)Follow upwith IWwithin 2 dayspost-OV8.Healthwiseresourcesprovided forbehavioralhealth25.LASERtechniquesdocumentedwhenappropriateBehavioralHealth AlertproperlydocumentedComorbiditiesproperlydocumentedConfoundingfactorsupdatedShare jobdescriptionwithproviderDocumentemployeraccommodationstatusSpecialHandlingInstructionsfollowedConfoundingfactorsupdatedBehavioralHealth Alertproperlydocumented31.Use onlyapprovedabbreviations,6.Alertaddressedwithin 24hoursHealthwiseresourcesprovided forbehavioralhealthJobdescriptionshared withall providersPropertemplateformatused (!bha)RTWnegotiationbased onODGguidelinesProviderfollow-upwithin 1 dayof office visitDocumentcurrentfunctionalityPOAaddressespsychosocialbarriersTransitionaldutyoptionsexploredPOAaddressesmedicationmanagementODGbenchmarksreferencedConcentrationdifficultiesnotedDocumentpsychosocialbarriersPropertemplateformatused (!bha)16.Ongoing IWeducationdocumented5.Confoundingfactorsupdated22.ComorbiditiesproperlydocumentedEmployercollaborationfor RTWdocumented19.Employercollaborationfor RTWdocumented5.Providerfollow-upwithin 1 dayof office visitTemplatescompletedper PMAstandardsIW/Provider/Employercontact within 2business daysICD-10 codeincludedwithdiagnosisImpact ofworry onrecoverydocumentedIncludeICD-10codes withdiagnosis,10.Psychosocialbarriers torecoveryidentifiedImpact ofworry onrecoverydocumentedSymptomprogressionmonitoringplandocumentedFollow uponancillaryservicesCM AnalysisincludestreatmentplanassessmentInitialAssessmentcompletedwithin 5business days7.PT/OTupdatesevery 14days9.CM AnalysisincludestreatmentplanassessmentUse LASERframeworkwithresistant IWDocumentMED fornarcoticprescriptionsAlertaddressedwithin 24hoursPOAaddressesmedicationmanagement7.LASERtechniqueused withresistant IWDocumentemployeraccommodationstatus,Healthwiseresourcesprovided forbehavioralhealth12.ActivelisteningtechniquesdocumentedDocumentemployeraccommodationstatus,23.ODGbenchmarksreferencedMonthly IWcontactdocumentedDocumentIW educationwithHealthwiseMonthly IWcontactdocumented27.IncludeCPT codesforprocedures,Concisedescriptionof behavioralissue (1-2lines)LASERtechniqueused withresistant IWUse onlyapprovedabbreviations,Jobdescriptionshared withall providersIncludeCPT codesforproceduresTreatmentrequestsproperlyfacilitatedNetworkprovidersproperlydocumentedPsychosocialbarriers torecoveryidentified4.IW follow-up within2 days ofoffice visit20.TransitionaldutyoptionsexploredDocumentRTWbarriersIncludeCPT codesforprocedures,LASERtechniqueused withresistant IWTreatmentrequestsproperlyfacilitatedAdjusterupdate within1 day ofappointmentfindingsFunctionalimprovementdocumentedDocumentRTWprogressagainst ODGPOAaddressespsychosocialbarriersContactproviderwithin 1day of OV10.POAaddressesmedicationmanagementActivelisteningtechniquesdocumentedProviderfollow-upwithin 1 dayof office visit8.Monthly IWcontactdocumentedMotivationalinterviewingtechniquedocumented28.Documentmedicationcompliance,13.Networkprovidersproperlydocumented3.Concisedescriptionof behavioralissue (1-2lines)11.Propertemplateformatused (!bha)Translatemedicalterms tolayman'stermsDocumentmedicationcompliance,ODGbenchmarksreferenced4.Specificactions withexact datesdocumented15.Symptomprogressionmonitoringplandocumented1.BehavioralHealth AlertproperlydocumentedAdjusterupdate within1 day ofappointmentfindingsNetworkprovidersproperlydocumented12.Templatescompletedper PMAstandardsShare jobdescriptionwith ALLproviders,IW follow-up within2 days ofoffice visitMotivationalinterviewingtechniquedocumentedIW follow-up within2 days ofoffice visitSpecialHandlingInstructionsfollowedInitialadjustercontactwithin 1business dayInitialAssessmentcompletedwithin 5business daysLASERtechniquesdocumentedwhenappropriateHealthwiseeducationdocumented9.MotivationalinterviewingtechniquedocumentedPT/OTupdatesevery 14daysSymptomprogressionmonitoringplandocumentedCompleteInitialAssessmentwithin 5 daysFunctionalimprovementdocumentedUse onlyapprovedabbreviations14.TreatmentrequestsproperlyfacilitatedOngoing IWeducationdocumented6.Adjusterupdate within1 day ofappointmentfindingsDocumentPT updatesevery 14daysIncludeICD-10codes withdiagnosis,29.Documentemployeraccommodationstatus,26.IncludeICD-10codes withdiagnosis,DocumentODGbenchmarksCM AnalysisincludestreatmentplanassessmentCreatespecificPlan ofActionICD-10 codeincludedwithdiagnosisActivelisteningtechniquesdocumentedIW/Provider/Employercontact within 2business daysShare jobdescriptionwith ALLproviders,Psychosocialbarriers torecoveryidentified18.RTWnegotiationbased onODGguidelinesEmployercollaborationfor RTWdocumentedTemplatescompletedper PMAstandards2.IW/Provider/Employercontact within 2business daysDocumentCMAnalysis inOV noteConcentrationdifficultiesnotedPT/OTupdatesevery 14daysDocumentnetworkstatus ofprovidersSpecificactions withexact datesdocumented14.Concentrationdifficultiesnoted17.Jobdescriptionshared withall providersSpecificactions withexact datesdocumentedIncludeICD-10codes withdiagnosisContactadjusterwithin 1business dayComorbiditiesproperlydocumented13.Impact ofworry onrecoverydocumented11.POAaddressespsychosocialbarriers30.Share jobdescriptionwith ALLproviders,Documentmedicationcompliance,Initialadjustercontactwithin 1business dayDocumentmedicationcompliance3.InitialAssessmentcompletedwithin 5business days15.HealthwiseeducationdocumentedUse onlyapprovedabbreviations,1.Initialadjustercontactwithin 1business day2.ICD-10 codeincludedwithdiagnosisIncludeCPT codesforprocedures,LASERtechniquesdocumentedwhenappropriateTransitionaldutyoptionsexploredHealthwiseeducationdocumentedRTWnegotiationbased onODGguidelines21.SpecialHandlingInstructionsfollowedAlertaddressedwithin 24hours24.FunctionalimprovementdocumentedOngoing IWeducationdocumentedConcisedescriptionof behavioralissue (1-2lines)Follow upwith IWwithin 2 dayspost-OV8.Healthwiseresourcesprovided forbehavioralhealth25.LASERtechniquesdocumentedwhenappropriateBehavioralHealth AlertproperlydocumentedComorbiditiesproperlydocumentedConfoundingfactorsupdatedShare jobdescriptionwithproviderDocumentemployeraccommodationstatusSpecialHandlingInstructionsfollowedConfoundingfactorsupdatedBehavioralHealth Alertproperlydocumented31.Use onlyapprovedabbreviations,6.Alertaddressedwithin 24hoursHealthwiseresourcesprovided forbehavioralhealthJobdescriptionshared withall providersPropertemplateformatused (!bha)RTWnegotiationbased onODGguidelinesProviderfollow-upwithin 1 dayof office visitDocumentcurrentfunctionalityPOAaddressespsychosocialbarriersTransitionaldutyoptionsexploredPOAaddressesmedicationmanagementODGbenchmarksreferencedConcentrationdifficultiesnotedDocumentpsychosocialbarriersPropertemplateformatused (!bha)16.Ongoing IWeducationdocumented5.Confoundingfactorsupdated22.ComorbiditiesproperlydocumentedEmployercollaborationfor RTWdocumented19.Employercollaborationfor RTWdocumented5.Providerfollow-upwithin 1 dayof office visitTemplatescompletedper PMAstandardsIW/Provider/Employercontact within 2business daysICD-10 codeincludedwithdiagnosisImpact ofworry onrecoverydocumentedIncludeICD-10codes withdiagnosis,10.Psychosocialbarriers torecoveryidentifiedImpact ofworry onrecoverydocumentedSymptomprogressionmonitoringplandocumented

QA / BH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow up on ancillary services
  2. CM Analysis includes treatment plan assessment
  3. Initial Assessment completed within 5 business days
  4. PT/OT updates every 14 days
    7.
  5. CM Analysis includes treatment plan assessment
    9.
  6. Use LASER framework with resistant IW
  7. Document MED for narcotic prescriptions
  8. Alert addressed within 24 hours
  9. POA addresses medication management
  10. LASER technique used with resistant IW
    7.
  11. Document employer accommodation status,
  12. Healthwise resources provided for behavioral health
  13. Active listening techniques documented
    12.
  14. Document employer accommodation status,
  15. ODG benchmarks referenced
    23.
  16. Monthly IW contact documented
  17. Document IW education with Healthwise
  18. Monthly IW contact documented
  19. Include CPT codes for procedures,
    27.
  20. Concise description of behavioral issue (1-2 lines)
  21. LASER technique used with resistant IW
  22. Use only approved abbreviations,
  23. Job description shared with all providers
  24. Include CPT codes for procedures
  25. Treatment requests properly facilitated
  26. Network providers properly documented
  27. Psychosocial barriers to recovery identified
  28. IW follow-up within 2 days of office visit
    4.
  29. Transitional duty options explored
    20.
  30. Document RTW barriers
  31. Include CPT codes for procedures,
  32. LASER technique used with resistant IW
  33. Treatment requests properly facilitated
  34. Adjuster update within 1 day of appointment findings
  35. Functional improvement documented
  36. Document RTW progress against ODG
  37. POA addresses psychosocial barriers
  38. Contact provider within 1 day of OV
  39. POA addresses medication management
    10.
  40. Active listening techniques documented
  41. Provider follow-up within 1 day of office visit
  42. Monthly IW contact documented
    8.
  43. Motivational interviewing technique documented
  44. Document medication compliance,
    28.
  45. Network providers properly documented
    13.
  46. Concise description of behavioral issue (1-2 lines)
    3.
  47. Proper template format used (!bha)
    11.
  48. Translate medical terms to layman's terms
  49. Document medication compliance,
  50. ODG benchmarks referenced
  51. Specific actions with exact dates documented
    4.
  52. Symptom progression monitoring plan documented
    15.
  53. Behavioral Health Alert properly documented
    1.
  54. Adjuster update within 1 day of appointment findings
  55. Network providers properly documented
  56. Templates completed per PMA standards
    12.
  57. Share job description with ALL providers,
  58. IW follow-up within 2 days of office visit
  59. Motivational interviewing technique documented
  60. IW follow-up within 2 days of office visit
  61. Special Handling Instructions followed
  62. Initial adjuster contact within 1 business day
  63. Initial Assessment completed within 5 business days
  64. LASER techniques documented when appropriate
  65. Healthwise education documented
  66. Motivational interviewing technique documented
    9.
  67. PT/OT updates every 14 days
  68. Symptom progression monitoring plan documented
  69. Complete Initial Assessment within 5 days
  70. Functional improvement documented
  71. Use only approved abbreviations
  72. Treatment requests properly facilitated
    14.
  73. Ongoing IW education documented
  74. Adjuster update within 1 day of appointment findings
    6.
  75. Document PT updates every 14 days
  76. Include ICD-10 codes with diagnosis,
  77. Document employer accommodation status,
    29.
  78. Include ICD-10 codes with diagnosis,
    26.
  79. Document ODG benchmarks
  80. CM Analysis includes treatment plan assessment
  81. Create specific Plan of Action
  82. ICD-10 code included with diagnosis
  83. Active listening techniques documented
  84. IW/Provider/Employer contact within 2 business days
  85. Share job description with ALL providers,
  86. Psychosocial barriers to recovery identified
  87. RTW negotiation based on ODG guidelines
    18.
  88. Employer collaboration for RTW documented
  89. Templates completed per PMA standards
  90. IW/Provider/Employer contact within 2 business days
    2.
  91. Document CM Analysis in OV note
  92. Concentration difficulties noted
  93. PT/OT updates every 14 days
  94. Document network status of providers
  95. Specific actions with exact dates documented
  96. Concentration difficulties noted
    14.
  97. Job description shared with all providers
    17.
  98. Specific actions with exact dates documented
  99. Include ICD-10 codes with diagnosis
  100. Contact adjuster within 1 business day
  101. Comorbidities properly documented
  102. Impact of worry on recovery documented
    13.
  103. POA addresses psychosocial barriers
    11.
  104. Share job description with ALL providers,
    30.
  105. Document medication compliance,
  106. Initial adjuster contact within 1 business day
  107. Document medication compliance
  108. Initial Assessment completed within 5 business days
    3.
  109. Healthwise education documented
    15.
  110. Use only approved abbreviations,
  111. Initial adjuster contact within 1 business day
    1.
  112. ICD-10 code included with diagnosis
    2.
  113. Include CPT codes for procedures,
  114. LASER techniques documented when appropriate
  115. Transitional duty options explored
  116. Healthwise education documented
  117. RTW negotiation based on ODG guidelines
  118. Special Handling Instructions followed
    21.
  119. Alert addressed within 24 hours
  120. Functional improvement documented
    24.
  121. Ongoing IW education documented
  122. Concise description of behavioral issue (1-2 lines)
  123. Follow up with IW within 2 days post-OV
  124. Healthwise resources provided for behavioral health
    8.
  125. LASER techniques documented when appropriate
    25.
  126. Behavioral Health Alert properly documented
  127. Comorbidities properly documented
  128. Confounding factors updated
  129. Share job description with provider
  130. Document employer accommodation status
  131. Special Handling Instructions followed
  132. Confounding factors updated
  133. Behavioral Health Alert properly documented
  134. Use only approved abbreviations,
    31.
  135. Alert addressed within 24 hours
    6.
  136. Healthwise resources provided for behavioral health
  137. Job description shared with all providers
  138. Proper template format used (!bha)
  139. RTW negotiation based on ODG guidelines
  140. Provider follow-up within 1 day of office visit
  141. Document current functionality
  142. POA addresses psychosocial barriers
  143. Transitional duty options explored
  144. POA addresses medication management
  145. ODG benchmarks referenced
  146. Concentration difficulties noted
  147. Document psychosocial barriers
  148. Proper template format used (!bha)
  149. Ongoing IW education documented
    16.
  150. Confounding factors updated
    5.
  151. Comorbidities properly documented
    22.
  152. Employer collaboration for RTW documented
  153. Employer collaboration for RTW documented
    19.
  154. Provider follow-up within 1 day of office visit
    5.
  155. Templates completed per PMA standards
  156. IW/Provider/Employer contact within 2 business days
  157. ICD-10 code included with diagnosis
  158. Impact of worry on recovery documented
  159. Include ICD-10 codes with diagnosis,
  160. Psychosocial barriers to recovery identified
    10.
  161. Impact of worry on recovery documented
  162. Symptom progression monitoring plan documented