Impact ofworry onrecoverydocumentedInitialAssessmentcompletedwithin 5business days5.Providerfollow-upwithin 1 dayof office visitIncludeICD-10codes withdiagnosis,Monthly IWcontactdocumented12.Templatescompletedper PMAstandardsDocumentmedicationcomplianceIW/Provider/Employercontact within 2business daysProviderfollow-upwithin 1 dayof office visitIW/Provider/Employercontact within 2business daysDocumentODGbenchmarksShare jobdescriptionwithprovider8.Monthly IWcontactdocumented14.ConcentrationdifficultiesnotedContactproviderwithin 1day of OVDocumentmedicationcompliance,IW follow-up within2 days ofoffice visitHealthwiseeducationdocumentedDocumentPT updatesevery 14daysCM AnalysisincludestreatmentplanassessmentComorbiditiesproperlydocumented4.IW follow-up within2 days ofoffice visitTemplatescompletedper PMAstandards7.PT/OTupdatesevery 14daysUse onlyapprovedabbreviations24.FunctionalimprovementdocumentedHealthwiseresourcesprovided forbehavioralhealthSymptomprogressionmonitoringplandocumented27.IncludeCPT codesforprocedures,POAaddressespsychosocialbarriersPropertemplateformatused (!bha)9.MotivationalinterviewingtechniquedocumentedIncludeICD-10codes withdiagnosis2.IW/Provider/Employercontact within 2business daysSpecialHandlingInstructionsfollowed13.NetworkprovidersproperlydocumentedMotivationalinterviewingtechniquedocumentedSymptomprogressionmonitoringplandocumentedODGbenchmarksreferencedFollow uponancillaryservices17.Jobdescriptionshared withall providersPsychosocialbarriers torecoveryidentifiedDocumentRTWprogressagainst ODGLASERtechniqueused withresistant IWEmployercollaborationfor RTWdocumented23.ODGbenchmarksreferencedPT/OTupdatesevery 14daysSpecificactions withexact datesdocumented11.Propertemplateformatused (!bha)7.LASERtechniqueused withresistant IWOngoing IWeducationdocumentedCM AnalysisincludestreatmentplanassessmentTranslatemedicalterms tolayman'stermsInitialadjustercontactwithin 1business dayCompleteInitialAssessmentwithin 5 daysDocumentemployeraccommodationstatus,1.Initialadjustercontactwithin 1business dayNetworkprovidersproperlydocumented20.TransitionaldutyoptionsexploredFunctionalimprovementdocumentedPT/OTupdatesevery 14daysActivelisteningtechniquesdocumented15.HealthwiseeducationdocumentedMonthly IWcontactdocumentedMotivationalinterviewingtechniquedocumented25.LASERtechniquesdocumentedwhenappropriateShare jobdescriptionwith ALLproviders,16.Ongoing IWeducationdocumentedDocumentcurrentfunctionalityAdjusterupdate within1 day ofappointmentfindingsICD-10 codeincludedwithdiagnosisUse LASERframeworkwithresistant IWIncludeICD-10codes withdiagnosis,BehavioralHealth AlertproperlydocumentedConcisedescriptionof behavioralissue (1-2lines)Alertaddressedwithin 24hoursBehavioralHealth AlertproperlydocumentedDocumentIW educationwithHealthwise29.Documentemployeraccommodationstatus,Use onlyapprovedabbreviations,Follow upwith IWwithin 2 dayspost-OV21.SpecialHandlingInstructionsfollowedODGbenchmarksreferencedRTWnegotiationbased onODGguidelinesTreatmentrequestsproperlyfacilitatedSpecificactions withexact datesdocumented10.POAaddressesmedicationmanagement6.Adjusterupdate within1 day ofappointmentfindingsIncludeCPT codesforprocedures,Employercollaborationfor RTWdocumented1.BehavioralHealth Alertproperlydocumented11.POAaddressespsychosocialbarriersLASERtechniquesdocumentedwhenappropriateIW follow-up within2 days ofoffice visitConfoundingfactorsupdatedConcentrationdifficultiesnotedHealthwiseresourcesprovided forbehavioralhealth3.Concisedescriptionof behavioralissue (1-2lines)SpecialHandlingInstructionsfollowedInitialAssessmentcompletedwithin 5business daysProviderfollow-upwithin 1 dayof office visitPOAaddressesmedicationmanagementInitialadjustercontactwithin 1business dayOngoing IWeducationdocumented2.ICD-10 codeincludedwithdiagnosisShare jobdescriptionwith ALLproviders,DocumentemployeraccommodationstatusDocumentemployeraccommodationstatus,IncludeCPT codesforprocedures13.Impact ofworry onrecoverydocumentedPOAaddressespsychosocialbarriersNetworkprovidersproperlydocumentedConcisedescriptionof behavioralissue (1-2lines)Alertaddressedwithin 24hours18.RTWnegotiationbased onODGguidelinesTemplatescompletedper PMAstandardsPOAaddressesmedicationmanagementDocumentnetworkstatus ofproviders28.Documentmedicationcompliance,ICD-10 codeincludedwithdiagnosis30.Share jobdescriptionwith ALLproviders,9.CM AnalysisincludestreatmentplanassessmentDocumentRTWbarriersAdjusterupdate within1 day ofappointmentfindings8.Healthwiseresourcesprovided forbehavioralhealthDocumentCMAnalysis inOV notePsychosocialbarriers torecoveryidentifiedTransitionaldutyoptionsexplored14.TreatmentrequestsproperlyfacilitatedDocumentmedicationcompliance,HealthwiseeducationdocumentedImpact ofworry onrecoverydocumentedContactadjusterwithin 1business day3.InitialAssessmentcompletedwithin 5business daysComorbiditiesproperlydocumentedConfoundingfactorsupdatedFunctionalimprovementdocumented12.ActivelisteningtechniquesdocumentedJobdescriptionshared withall providersUse onlyapprovedabbreviations,31.Use onlyapprovedabbreviations,10.Psychosocialbarriers torecoveryidentifiedDocumentpsychosocialbarriers22.ComorbiditiesproperlydocumentedJobdescriptionshared withall providers19.Employercollaborationfor RTWdocumentedPropertemplateformatused (!bha)DocumentMED fornarcoticprescriptionsActivelisteningtechniquesdocumentedCreatespecificPlan ofAction5.ConfoundingfactorsupdatedRTWnegotiationbased onODGguidelines6.Alertaddressedwithin 24hoursLASERtechniquesdocumentedwhenappropriateConcentrationdifficultiesnotedTransitionaldutyoptionsexploredTreatmentrequestsproperlyfacilitated4.Specificactions withexact datesdocumented26.IncludeICD-10codes withdiagnosis,15.SymptomprogressionmonitoringplandocumentedLASERtechniqueused withresistant IWIncludeCPT codesforprocedures,Impact ofworry onrecoverydocumentedInitialAssessmentcompletedwithin 5business days5.Providerfollow-upwithin 1 dayof office visitIncludeICD-10codes withdiagnosis,Monthly IWcontactdocumented12.Templatescompletedper PMAstandardsDocumentmedicationcomplianceIW/Provider/Employercontact within 2business daysProviderfollow-upwithin 1 dayof office visitIW/Provider/Employercontact within 2business daysDocumentODGbenchmarksShare jobdescriptionwithprovider8.Monthly IWcontactdocumented14.ConcentrationdifficultiesnotedContactproviderwithin 1day of OVDocumentmedicationcompliance,IW follow-up within2 days ofoffice visitHealthwiseeducationdocumentedDocumentPT updatesevery 14daysCM AnalysisincludestreatmentplanassessmentComorbiditiesproperlydocumented4.IW follow-up within2 days ofoffice visitTemplatescompletedper PMAstandards7.PT/OTupdatesevery 14daysUse onlyapprovedabbreviations24.FunctionalimprovementdocumentedHealthwiseresourcesprovided forbehavioralhealthSymptomprogressionmonitoringplandocumented27.IncludeCPT codesforprocedures,POAaddressespsychosocialbarriersPropertemplateformatused (!bha)9.MotivationalinterviewingtechniquedocumentedIncludeICD-10codes withdiagnosis2.IW/Provider/Employercontact within 2business daysSpecialHandlingInstructionsfollowed13.NetworkprovidersproperlydocumentedMotivationalinterviewingtechniquedocumentedSymptomprogressionmonitoringplandocumentedODGbenchmarksreferencedFollow uponancillaryservices17.Jobdescriptionshared withall providersPsychosocialbarriers torecoveryidentifiedDocumentRTWprogressagainst ODGLASERtechniqueused withresistant IWEmployercollaborationfor RTWdocumented23.ODGbenchmarksreferencedPT/OTupdatesevery 14daysSpecificactions withexact datesdocumented11.Propertemplateformatused (!bha)7.LASERtechniqueused withresistant IWOngoing IWeducationdocumentedCM AnalysisincludestreatmentplanassessmentTranslatemedicalterms tolayman'stermsInitialadjustercontactwithin 1business dayCompleteInitialAssessmentwithin 5 daysDocumentemployeraccommodationstatus,1.Initialadjustercontactwithin 1business dayNetworkprovidersproperlydocumented20.TransitionaldutyoptionsexploredFunctionalimprovementdocumentedPT/OTupdatesevery 14daysActivelisteningtechniquesdocumented15.HealthwiseeducationdocumentedMonthly IWcontactdocumentedMotivationalinterviewingtechniquedocumented25.LASERtechniquesdocumentedwhenappropriateShare jobdescriptionwith ALLproviders,16.Ongoing IWeducationdocumentedDocumentcurrentfunctionalityAdjusterupdate within1 day ofappointmentfindingsICD-10 codeincludedwithdiagnosisUse LASERframeworkwithresistant IWIncludeICD-10codes withdiagnosis,BehavioralHealth AlertproperlydocumentedConcisedescriptionof behavioralissue (1-2lines)Alertaddressedwithin 24hoursBehavioralHealth AlertproperlydocumentedDocumentIW educationwithHealthwise29.Documentemployeraccommodationstatus,Use onlyapprovedabbreviations,Follow upwith IWwithin 2 dayspost-OV21.SpecialHandlingInstructionsfollowedODGbenchmarksreferencedRTWnegotiationbased onODGguidelinesTreatmentrequestsproperlyfacilitatedSpecificactions withexact datesdocumented10.POAaddressesmedicationmanagement6.Adjusterupdate within1 day ofappointmentfindingsIncludeCPT codesforprocedures,Employercollaborationfor RTWdocumented1.BehavioralHealth Alertproperlydocumented11.POAaddressespsychosocialbarriersLASERtechniquesdocumentedwhenappropriateIW follow-up within2 days ofoffice visitConfoundingfactorsupdatedConcentrationdifficultiesnotedHealthwiseresourcesprovided forbehavioralhealth3.Concisedescriptionof behavioralissue (1-2lines)SpecialHandlingInstructionsfollowedInitialAssessmentcompletedwithin 5business daysProviderfollow-upwithin 1 dayof office visitPOAaddressesmedicationmanagementInitialadjustercontactwithin 1business dayOngoing IWeducationdocumented2.ICD-10 codeincludedwithdiagnosisShare jobdescriptionwith ALLproviders,DocumentemployeraccommodationstatusDocumentemployeraccommodationstatus,IncludeCPT codesforprocedures13.Impact ofworry onrecoverydocumentedPOAaddressespsychosocialbarriersNetworkprovidersproperlydocumentedConcisedescriptionof behavioralissue (1-2lines)Alertaddressedwithin 24hours18.RTWnegotiationbased onODGguidelinesTemplatescompletedper PMAstandardsPOAaddressesmedicationmanagementDocumentnetworkstatus ofproviders28.Documentmedicationcompliance,ICD-10 codeincludedwithdiagnosis30.Share jobdescriptionwith ALLproviders,9.CM AnalysisincludestreatmentplanassessmentDocumentRTWbarriersAdjusterupdate within1 day ofappointmentfindings8.Healthwiseresourcesprovided forbehavioralhealthDocumentCMAnalysis inOV notePsychosocialbarriers torecoveryidentifiedTransitionaldutyoptionsexplored14.TreatmentrequestsproperlyfacilitatedDocumentmedicationcompliance,HealthwiseeducationdocumentedImpact ofworry onrecoverydocumentedContactadjusterwithin 1business day3.InitialAssessmentcompletedwithin 5business daysComorbiditiesproperlydocumentedConfoundingfactorsupdatedFunctionalimprovementdocumented12.ActivelisteningtechniquesdocumentedJobdescriptionshared withall providersUse onlyapprovedabbreviations,31.Use onlyapprovedabbreviations,10.Psychosocialbarriers torecoveryidentifiedDocumentpsychosocialbarriers22.ComorbiditiesproperlydocumentedJobdescriptionshared withall providers19.Employercollaborationfor RTWdocumentedPropertemplateformatused (!bha)DocumentMED fornarcoticprescriptionsActivelisteningtechniquesdocumentedCreatespecificPlan ofAction5.ConfoundingfactorsupdatedRTWnegotiationbased onODGguidelines6.Alertaddressedwithin 24hoursLASERtechniquesdocumentedwhenappropriateConcentrationdifficultiesnotedTransitionaldutyoptionsexploredTreatmentrequestsproperlyfacilitated4.Specificactions withexact datesdocumented26.IncludeICD-10codes withdiagnosis,15.SymptomprogressionmonitoringplandocumentedLASERtechniqueused withresistant IWIncludeCPT codesforprocedures,

QA / BH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Impact of worry on recovery documented
  2. Initial Assessment completed within 5 business days
  3. Provider follow-up within 1 day of office visit
    5.
  4. Include ICD-10 codes with diagnosis,
  5. Monthly IW contact documented
  6. Templates completed per PMA standards
    12.
  7. Document medication compliance
  8. IW/Provider/Employer contact within 2 business days
  9. Provider follow-up within 1 day of office visit
  10. IW/Provider/Employer contact within 2 business days
  11. Document ODG benchmarks
  12. Share job description with provider
  13. Monthly IW contact documented
    8.
  14. Concentration difficulties noted
    14.
  15. Contact provider within 1 day of OV
  16. Document medication compliance,
  17. IW follow-up within 2 days of office visit
  18. Healthwise education documented
  19. Document PT updates every 14 days
  20. CM Analysis includes treatment plan assessment
  21. Comorbidities properly documented
  22. IW follow-up within 2 days of office visit
    4.
  23. Templates completed per PMA standards
  24. PT/OT updates every 14 days
    7.
  25. Use only approved abbreviations
  26. Functional improvement documented
    24.
  27. Healthwise resources provided for behavioral health
  28. Symptom progression monitoring plan documented
  29. Include CPT codes for procedures,
    27.
  30. POA addresses psychosocial barriers
  31. Proper template format used (!bha)
  32. Motivational interviewing technique documented
    9.
  33. Include ICD-10 codes with diagnosis
  34. IW/Provider/Employer contact within 2 business days
    2.
  35. Special Handling Instructions followed
  36. Network providers properly documented
    13.
  37. Motivational interviewing technique documented
  38. Symptom progression monitoring plan documented
  39. ODG benchmarks referenced
  40. Follow up on ancillary services
  41. Job description shared with all providers
    17.
  42. Psychosocial barriers to recovery identified
  43. Document RTW progress against ODG
  44. LASER technique used with resistant IW
  45. Employer collaboration for RTW documented
  46. ODG benchmarks referenced
    23.
  47. PT/OT updates every 14 days
  48. Specific actions with exact dates documented
  49. Proper template format used (!bha)
    11.
  50. LASER technique used with resistant IW
    7.
  51. Ongoing IW education documented
  52. CM Analysis includes treatment plan assessment
  53. Translate medical terms to layman's terms
  54. Initial adjuster contact within 1 business day
  55. Complete Initial Assessment within 5 days
  56. Document employer accommodation status,
  57. Initial adjuster contact within 1 business day
    1.
  58. Network providers properly documented
  59. Transitional duty options explored
    20.
  60. Functional improvement documented
  61. PT/OT updates every 14 days
  62. Active listening techniques documented
  63. Healthwise education documented
    15.
  64. Monthly IW contact documented
  65. Motivational interviewing technique documented
  66. LASER techniques documented when appropriate
    25.
  67. Share job description with ALL providers,
  68. Ongoing IW education documented
    16.
  69. Document current functionality
  70. Adjuster update within 1 day of appointment findings
  71. ICD-10 code included with diagnosis
  72. Use LASER framework with resistant IW
  73. Include ICD-10 codes with diagnosis,
  74. Behavioral Health Alert properly documented
  75. Concise description of behavioral issue (1-2 lines)
  76. Alert addressed within 24 hours
  77. Behavioral Health Alert properly documented
  78. Document IW education with Healthwise
  79. Document employer accommodation status,
    29.
  80. Use only approved abbreviations,
  81. Follow up with IW within 2 days post-OV
  82. Special Handling Instructions followed
    21.
  83. ODG benchmarks referenced
  84. RTW negotiation based on ODG guidelines
  85. Treatment requests properly facilitated
  86. Specific actions with exact dates documented
  87. POA addresses medication management
    10.
  88. Adjuster update within 1 day of appointment findings
    6.
  89. Include CPT codes for procedures,
  90. Employer collaboration for RTW documented
  91. Behavioral Health Alert properly documented
    1.
  92. POA addresses psychosocial barriers
    11.
  93. LASER techniques documented when appropriate
  94. IW follow-up within 2 days of office visit
  95. Confounding factors updated
  96. Concentration difficulties noted
  97. Healthwise resources provided for behavioral health
  98. Concise description of behavioral issue (1-2 lines)
    3.
  99. Special Handling Instructions followed
  100. Initial Assessment completed within 5 business days
  101. Provider follow-up within 1 day of office visit
  102. POA addresses medication management
  103. Initial adjuster contact within 1 business day
  104. Ongoing IW education documented
  105. ICD-10 code included with diagnosis
    2.
  106. Share job description with ALL providers,
  107. Document employer accommodation status
  108. Document employer accommodation status,
  109. Include CPT codes for procedures
  110. Impact of worry on recovery documented
    13.
  111. POA addresses psychosocial barriers
  112. Network providers properly documented
  113. Concise description of behavioral issue (1-2 lines)
  114. Alert addressed within 24 hours
  115. RTW negotiation based on ODG guidelines
    18.
  116. Templates completed per PMA standards
  117. POA addresses medication management
  118. Document network status of providers
  119. Document medication compliance,
    28.
  120. ICD-10 code included with diagnosis
  121. Share job description with ALL providers,
    30.
  122. CM Analysis includes treatment plan assessment
    9.
  123. Document RTW barriers
  124. Adjuster update within 1 day of appointment findings
  125. Healthwise resources provided for behavioral health
    8.
  126. Document CM Analysis in OV note
  127. Psychosocial barriers to recovery identified
  128. Transitional duty options explored
  129. Treatment requests properly facilitated
    14.
  130. Document medication compliance,
  131. Healthwise education documented
  132. Impact of worry on recovery documented
  133. Contact adjuster within 1 business day
  134. Initial Assessment completed within 5 business days
    3.
  135. Comorbidities properly documented
  136. Confounding factors updated
  137. Functional improvement documented
  138. Active listening techniques documented
    12.
  139. Job description shared with all providers
  140. Use only approved abbreviations,
  141. Use only approved abbreviations,
    31.
  142. Psychosocial barriers to recovery identified
    10.
  143. Document psychosocial barriers
  144. Comorbidities properly documented
    22.
  145. Job description shared with all providers
  146. Employer collaboration for RTW documented
    19.
  147. Proper template format used (!bha)
  148. Document MED for narcotic prescriptions
  149. Active listening techniques documented
  150. Create specific Plan of Action
  151. Confounding factors updated
    5.
  152. RTW negotiation based on ODG guidelines
  153. Alert addressed within 24 hours
    6.
  154. LASER techniques documented when appropriate
  155. Concentration difficulties noted
  156. Transitional duty options explored
  157. Treatment requests properly facilitated
  158. Specific actions with exact dates documented
    4.
  159. Include ICD-10 codes with diagnosis,
    26.
  160. Symptom progression monitoring plan documented
    15.
  161. LASER technique used with resistant IW
  162. Include CPT codes for procedures,