Patient hung up Same pt. called you back 🕷️Put a “spooky” phrase in our chat Patient has two last names When is my appt? 📅 🎃Wearing orange or costume accessory. Share photo 🧛♀️Create a New MRN 🦇 Procedure or Imaging related Call "How long is the wait time?" Demographics need to be updated You calm down a frustrated caller School/ Work Note Request Caller puts YOU on hold 🪦 Sweet caller who makes your day🍬 Telehealth or Virtual Visit 🧙 Someone mentions Halloween 💀 "I'm going to be late" Call regarding MAH 🩺 🕸️ You decorated and shared your workspace 🧹Caller is lost/ needs directions Request Rx refill Reschedule a No Showed Appt 🧟♀️ Thank 3 people for holding Interpreter Call 📞 Patient hung up Same pt. called you back 🕷️Put a “spooky” phrase in our chat Patient has two last names When is my appt? 📅 🎃Wearing orange or costume accessory. Share photo 🧛♀️Create a New MRN 🦇 Procedure or Imaging related Call "How long is the wait time?" Demographics need to be updated You calm down a frustrated caller School/ Work Note Request Caller puts YOU on hold 🪦 Sweet caller who makes your day🍬 Telehealth or Virtual Visit 🧙 Someone mentions Halloween 💀 "I'm going to be late" Call regarding MAH 🩺 🕸️ You decorated and shared your workspace 🧹Caller is lost/ needs directions Request Rx refill Reschedule a No Showed Appt 🧟♀️ Thank 3 people for holding Interpreter Call 📞
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
T-Patient hung up
H-Same pt. called you back
O-🕷️Put a “spooky” phrase in our chat
S-Patient has two last names
G-When is my appt?
📅
G-🎃Wearing orange or costume accessory.
Share photo
T-🧛♀️Create a New MRN
S-🦇Procedure or Imaging related Call
O-"How long is the wait time?"
O-Demographics need to be updated
G-You calm down a frustrated caller
S-School/ Work Note Request
G-Caller puts YOU on hold 🪦
T-Sweet caller who makes your day🍬
H-Telehealth or Virtual Visit 🧙
S-Someone mentions Halloween 💀
T-"I'm going to be late"
H-Call regarding MAH 🩺
T-🕸️ You decorated and shared your workspace
G-🧹Caller is lost/ needs directions
S-Request Rx refill
O-Reschedule a No Showed Appt 🧟♀️
H-Thank 3 people for holding
H-Interpreter Call 📞