SomeonementionsHalloween💀Patienthungup RequestRx refillYou calmdown afrustratedcaller🎃Wearingorange orcostumeaccessory.Share photoDemographicsneed to beupdatedThank 3people forholding"How longis the waittime?"InterpreterCall 📞CallregardingMAH 🩺School/WorkNoteRequest🕸️ Youdecoratedand sharedyourworkspaceSame pt.calledyou backSweetcaller whomakes yourday🍬Telehealthor VirtualVisit 🧙Callerputs YOUon hold🪦🦇Procedureor Imagingrelated Call🧹Calleris lost/needsdirectionsPatienthas twolastnamesReschedulea NoShowedAppt 🧟‍♀️When ismy appt?📅"I'mgoing tobe late"🧛‍♀️Createa NewMRN🕷️Put a“spooky”phrase inour chatSomeonementionsHalloween💀Patienthungup RequestRx refillYou calmdown afrustratedcaller🎃Wearingorange orcostumeaccessory.Share photoDemographicsneed to beupdatedThank 3people forholding"How longis the waittime?"InterpreterCall 📞CallregardingMAH 🩺School/WorkNoteRequest🕸️ Youdecoratedand sharedyourworkspaceSame pt.calledyou backSweetcaller whomakes yourday🍬Telehealthor VirtualVisit 🧙Callerputs YOUon hold🪦🦇Procedureor Imagingrelated Call🧹Calleris lost/needsdirectionsPatienthas twolastnamesReschedulea NoShowedAppt 🧟‍♀️When ismy appt?📅"I'mgoing tobe late"🧛‍♀️Createa NewMRN🕷️Put a“spooky”phrase inour chat

PACT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. S-Someone mentions Halloween 💀
  2. T-Patient hung up
  3. S-Request Rx refill
  4. G-You calm down a frustrated caller
  5. G-🎃Wearing orange or costume accessory. Share photo
  6. O-Demographics need to be updated
  7. H-Thank 3 people for holding
  8. O-"How long is the wait time?"
  9. H-Interpreter Call 📞
  10. H-Call regarding MAH 🩺
  11. S-School/ Work Note Request
  12. T-🕸️ You decorated and shared your workspace
  13. H-Same pt. called you back
  14. T-Sweet caller who makes your day🍬
  15. H-Telehealth or Virtual Visit 🧙
  16. G-Caller puts YOU on hold 🪦
  17. S-🦇Procedure or Imaging related Call
  18. G-🧹Caller is lost/ needs directions
  19. S-Patient has two last names
  20. O-Reschedule a No Showed Appt 🧟‍♀️
  21. G-When is my appt? 📅
  22. T-"I'm going to be late"
  23. T-🧛‍♀️Create a New MRN
  24. O-🕷️Put a “spooky” phrase in our chat