(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-"How long is the wait time?"
H-Thank 3 people for holding
S-Request Rx refill
G-🧹Caller is lost/ needs directions
G-Caller puts YOU on hold 🪦
G-You calm down a frustrated caller
T-🧛♀️Create a New MRN
H-Same pt. called you back
T-Sweet caller who makes your day🍬
S-Someone mentions Halloween 💀
S-Patient has two last names
S-School/ Work Note Request
G-When is my appt?
📅
O-🕷️Put a “spooky” phrase in our chat
T-🕸️ You decorated and shared your workspace
S-🦇Procedure or Imaging related Call
T-Patient hung up
H-Interpreter Call 📞
O-Reschedule a No Showed Appt 🧟♀️
H-Telehealth or Virtual Visit 🧙
G-🎃Wearing orange or costume accessory.
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